![Artwork](/static/images/128pixel.png)
Go offline with the Player FM app!
ITSM For More Than Just IT
Manage episode 311617127 series 2161672
When you hear the term service desk, what generally comes to mind? Perhaps it’s to get a password reset, maybe ordering a new laptop, your run-of-the-mill asks for IT. Have you ever considered how the service desk could become a more central resource to the business, providing more than services for IT alone? SolarWinds® Head Geek™ Liz Beavers sits down with a panel of internal service providers from SolarWinds as they discuss their journey implementing an ITSM platform and successfully growing its footprint beyond IT.
This podcast is provided for informational purposes only. © 2021 SolarWinds Worldwide, LLC. All rights reserved.
90 episodes
Manage episode 311617127 series 2161672
When you hear the term service desk, what generally comes to mind? Perhaps it’s to get a password reset, maybe ordering a new laptop, your run-of-the-mill asks for IT. Have you ever considered how the service desk could become a more central resource to the business, providing more than services for IT alone? SolarWinds® Head Geek™ Liz Beavers sits down with a panel of internal service providers from SolarWinds as they discuss their journey implementing an ITSM platform and successfully growing its footprint beyond IT.
This podcast is provided for informational purposes only. © 2021 SolarWinds Worldwide, LLC. All rights reserved.
90 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.