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ITSM For More Than Just IT

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Manage episode 311617127 series 2161672
Content provided by SolarWinds. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SolarWinds or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

When you hear the term service desk, what generally comes to mind? Perhaps it’s to get a password reset, maybe ordering a new laptop, your run-of-the-mill asks for IT. Have you ever considered how the service desk could become a more central resource to the business, providing more than services for IT alone? SolarWinds® Head Geek™ Liz Beavers sits down with a panel of internal service providers from SolarWinds as they discuss their journey implementing an ITSM platform and successfully growing its footprint beyond IT.

This podcast is provided for informational purposes only. © 2021 SolarWinds Worldwide, LLC. All rights reserved.

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86 episodes

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ITSM For More Than Just IT

SolarWinds TechPod

39 subscribers

published

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Manage episode 311617127 series 2161672
Content provided by SolarWinds. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SolarWinds or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

When you hear the term service desk, what generally comes to mind? Perhaps it’s to get a password reset, maybe ordering a new laptop, your run-of-the-mill asks for IT. Have you ever considered how the service desk could become a more central resource to the business, providing more than services for IT alone? SolarWinds® Head Geek™ Liz Beavers sits down with a panel of internal service providers from SolarWinds as they discuss their journey implementing an ITSM platform and successfully growing its footprint beyond IT.

This podcast is provided for informational purposes only. © 2021 SolarWinds Worldwide, LLC. All rights reserved.

  continue reading

86 episodes

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