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Next Best Action and Survivor Bias
Manage episode 322761301 series 3321401
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In this episode, we look at Next Best Action - what it is, the pitfalls that can be hard to manage, tips to avoid those pitfalls, and where Jimmy sees Next Best Action (NBA) going next.
In the second half, we look at survivor bias - how it's all around us, and what that means for life in a connected world.
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