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CS Strategy evolution with Kate Neal at Staircase | Ep. 12
Manage episode 330886099 series 2903100
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A Customer Success professional since 2011, Kate has created CS programs from scratch and hired & led teams at 4 different SaaS startups.
Passionate about building and scaling relationships, Kate recently joined Staircase AI as Director of Customer Success to help usher in a new era of the CS tech stack - Relationship Intelligence.
When she's not in front of her computer, you can find her surfing, creating music, obsessively learning, and cuddling with her cute pitbull, Zen Adieu.
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The Customer Conference - London, UK - JUNE 15-16, 2022
The Customer Conference is the leading international independent Customer Success event for tech and non-tech companies that bring together Customer Success practitioners, experts, leaders, evangelists, and activists as well as SaaS savvy folks to meet, make connections, and share the vision of the Customer Success Innovation Future.
https://www.thecustomerconference.co.uk/
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