What is Lived Experience? Interview with community mental health worker, Serena O'Callaghan

The Lived Experience

Serena O'Callaghan is a lived experience worker and works in community mental health.
Serena also has had her mental health challenges in which she opens up about her experience with the mental health system as an inpatient.
Serena is a motivated and empathic worker on a mission to inspire those experiencing mental ill-health and to transform the services that support them by ensuring that lived experience is more meaningfully embedded in service design and delivery.
Thanks to Serena for her time and for suggesting that we do the podcast outside in Yarraville, Victoria.
0:00 - Introduction of Serena and her lived experience
8:00 - Shifting her mindset and safeguarding your emotions
15:00 - The crisis assessment team and what's involved?
21:00 - The CAT team came to her home
30:00 - The experience on the ward
43:00 - Agency and life purpose
50:00 - Dealing with adversity when unwell
01:08:00 - Caring and empathy
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