Navigating AI, Avengers of Customer Success, and Tumbling Customer Service
Archived series ("Inactive feed" status)
When? This feed was archived on November 26, 2023 11:09 (). Last successful fetch was on June 02, 2023 05:12 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 363749298 series 3475746
In this episode of The Customer Daily, we explore the transformative power of AI in customer success, providing insights on building high-performing teams and navigating the challenges of bear markets and customer churn. We also share the frustrating tale of a customer service mishap with the Candy Hoover Group's motor failure, highlighting the need for effective resolution.
14 episodes