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24 | CRM Technology Ecosystems with Jeffrey Wat
Manage episode 386326282 series 2826014
Your Donor Management System is just part of your technology ecosystem. Considering the many official and unofficial downstream and bolt-on solutions, managing your CRM, or changing your CRM, requires planning and many conversations. Listen as Jeffrey Wat dicusses technology ecosystems and technical debt.
00:00 Jeffrey Wat 03:03 CRM Systems and Planning Changes 05:35 Technology Ecosystems 13:26 Navigating Changes 20:03 How to Manage Bolt-on Solutions 27:01 Guardrails for Downstream Solutions 29:48 What is Tech Debt? 32:12 You Are Important To Your Operation
34 episodes
Manage episode 386326282 series 2826014
Your Donor Management System is just part of your technology ecosystem. Considering the many official and unofficial downstream and bolt-on solutions, managing your CRM, or changing your CRM, requires planning and many conversations. Listen as Jeffrey Wat dicusses technology ecosystems and technical debt.
00:00 Jeffrey Wat 03:03 CRM Systems and Planning Changes 05:35 Technology Ecosystems 13:26 Navigating Changes 20:03 How to Manage Bolt-on Solutions 27:01 Guardrails for Downstream Solutions 29:48 What is Tech Debt? 32:12 You Are Important To Your Operation
34 episodes
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