Go offline with the Player FM app!
Ep. 343 • Does Your Client Need to Be Canceled? w/ Stephanie Lawrence
Manage episode 412606609 series 2474250
Stylist, salon owner, and educator @hair_princess_steph joins us and discusses the growth of her salon and the unique aspects of the hair industry in New Hampshire. We also talk about the changing client behavior trends, particularly in the post-COVID era, and shares client misbehaviors and how she dealt with them.
This Week's Topics:
• Salon Growth and Expansion
• The Hair Industry in New Hampshire
• Client Behavior Trends
• Customer Service Horror Story
• Setting and Enforcing Boundaries
• Dealing with Client Misbehaviors
• Navigating Political Conversations in the Salon
• Her re-engaging with Instagram
• Creating Community Spaces
• The Importance of Kindness and Harmony
Video versions of our episodes are on our YouTube channel for you to watch! Subscribe to our channel The Hair Game on YouTube and check out ‘The Hair Game Podcast’ playlist.
Android users, you can leave us a rating on Spotify. You can find the rating option underneath the podcast's description. Apple users can leave a rating & review on the Apple podcasts app or iTunes!
Each rating & review helps us reach more and more of your fellow hair loves, and our goal is to help as many hairdressers as we can find success. Thanks in advance!
FOLLOW US
http://www.instagram.com/thehairgamepodcast
480 episodes
Manage episode 412606609 series 2474250
Stylist, salon owner, and educator @hair_princess_steph joins us and discusses the growth of her salon and the unique aspects of the hair industry in New Hampshire. We also talk about the changing client behavior trends, particularly in the post-COVID era, and shares client misbehaviors and how she dealt with them.
This Week's Topics:
• Salon Growth and Expansion
• The Hair Industry in New Hampshire
• Client Behavior Trends
• Customer Service Horror Story
• Setting and Enforcing Boundaries
• Dealing with Client Misbehaviors
• Navigating Political Conversations in the Salon
• Her re-engaging with Instagram
• Creating Community Spaces
• The Importance of Kindness and Harmony
Video versions of our episodes are on our YouTube channel for you to watch! Subscribe to our channel The Hair Game on YouTube and check out ‘The Hair Game Podcast’ playlist.
Android users, you can leave us a rating on Spotify. You can find the rating option underneath the podcast's description. Apple users can leave a rating & review on the Apple podcasts app or iTunes!
Each rating & review helps us reach more and more of your fellow hair loves, and our goal is to help as many hairdressers as we can find success. Thanks in advance!
FOLLOW US
http://www.instagram.com/thehairgamepodcast
480 episodes
所有剧集
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.