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#700 - We LOST 3,500 Sq Ft … And … It Was My Fault!
Manage episode 423099868 series 2933081
Good morning, Store Nation!
Welcome back to the Hacking Self Storage podcast.
In this episode, we are talking about how a major mistake in my self-storage business led to losing a £6,000/month customer. I discuss the importance of proactive customer management and sustainable pricing to maintain strong client relationships and avoid similar losses.
I hope you gain some new knowledge and insight from this episode.
Give it a listen.
Thanks to our Sponsor!
Stora: https://stora.co/
Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
Willbox Website: http://willbox.co.uk
Willbox Email: selfstorage@willbox.co.uk
Willbox Contact Number: 0800 023 5060
Self Storage Secrets Waitlist: https://shorturl.at/aItlN
Mr Self Storage: https://www.mrselfstorage.com/
Dean's Email: deanbooty@icloud.com
728 episodes
Manage episode 423099868 series 2933081
Good morning, Store Nation!
Welcome back to the Hacking Self Storage podcast.
In this episode, we are talking about how a major mistake in my self-storage business led to losing a £6,000/month customer. I discuss the importance of proactive customer management and sustainable pricing to maintain strong client relationships and avoid similar losses.
I hope you gain some new knowledge and insight from this episode.
Give it a listen.
Thanks to our Sponsor!
Stora: https://stora.co/
Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
Willbox Website: http://willbox.co.uk
Willbox Email: selfstorage@willbox.co.uk
Willbox Contact Number: 0800 023 5060
Self Storage Secrets Waitlist: https://shorturl.at/aItlN
Mr Self Storage: https://www.mrselfstorage.com/
Dean's Email: deanbooty@icloud.com
728 episodes
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