JCPenney CIO shares CX insight on $1B transformation
Manage episode 433798125 series 3524055
In the latest episode of the CX Innovators podcast, Sharmeelee Bala, CIO at JCPenney, shares insight with RetailCustomerExperience.com editor Judy Mottl on how the legacy retailer is approaching a $1 billion transformation.
The podcast is an extended conversation that began with an initial interview on RetailCustomerExperience.com.
Remember to subscribe to Networld Media Group's YouTube channel to keep up with the latest CX Innovators podcasts.
16 episodes