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The Spirit of Hospitality

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Manage episode 223726803 series 30068
Content provided by Diane Helbig. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Diane Helbig or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
There is a critical piece missing in most organizations today: The ability to serve their internal and external customers to create engagement. Larry Stuart, a veteran of the hospitality industry and an expert on the subject has written a book about the missing ingredients of service in today's business culture, how to add those to your organization, and the impact it will surely have on your bottom line. He joins Diane to explore his ideas. Larry is currently the CEO and president of LS Hospitality. He holds a Bachelor of Science degree from Cornell University School of Hotel Administration. Over the years he has positively impacted his teams and brands that include the Walt Disney World Dolphin, NASCAR Café, Loews Hotels at Universal Orlando Resort, and Southwest Airlines. He is also the author of The Spirit Of Hospitality. Today's show is sponsored by Audible.com. Audible.com is a leading provider of spoken audio entertainment and information. Listen to audiobooks whenever and wherever you want. Get a free book when you sign up for a 30-day free trial at audibletrial.com/businessgrowth.

Learn more about your ad choices. Visit megaphone.fm/adchoices

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687 episodes

Artwork
iconShare
 
Manage episode 223726803 series 30068
Content provided by Diane Helbig. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Diane Helbig or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
There is a critical piece missing in most organizations today: The ability to serve their internal and external customers to create engagement. Larry Stuart, a veteran of the hospitality industry and an expert on the subject has written a book about the missing ingredients of service in today's business culture, how to add those to your organization, and the impact it will surely have on your bottom line. He joins Diane to explore his ideas. Larry is currently the CEO and president of LS Hospitality. He holds a Bachelor of Science degree from Cornell University School of Hotel Administration. Over the years he has positively impacted his teams and brands that include the Walt Disney World Dolphin, NASCAR Café, Loews Hotels at Universal Orlando Resort, and Southwest Airlines. He is also the author of The Spirit Of Hospitality. Today's show is sponsored by Audible.com. Audible.com is a leading provider of spoken audio entertainment and information. Listen to audiobooks whenever and wherever you want. Get a free book when you sign up for a 30-day free trial at audibletrial.com/businessgrowth.

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

687 episodes

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