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Content provided by Lisa Fraley, Lisa Fraley (Attorney, Legal Coach, and Best Selling Author). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lisa Fraley, Lisa Fraley (Attorney, Legal Coach, and Best Selling Author) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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EP70: 3 Big Myths About Giving Refunds

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Manage episode 236281896 series 2104518
Content provided by Lisa Fraley, Lisa Fraley (Attorney, Legal Coach, and Best Selling Author). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lisa Fraley, Lisa Fraley (Attorney, Legal Coach, and Best Selling Author) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Whether or not to give refunds can feel confusing and stressful. Entrepreneurs and coaches will ask: “Shouldn’t I have a 100% money-back guarantee? If a client doesn’t get results, shouldn’t I give a refund? But if I give a refund to one client, does that mean I ALWAYS have to give refunds to everyone?”

This episode debunks the top 3 myths about giving refunds so you can get some clarity and feel more grounded when it comes to the financial part of your business.

In this episode Lisa shares:

  • The difference between choosing to offer refunds vs. being required to give a refund
  • Whether you should offer a 100% money-back guarantee
  • How to learn the 4 key areas to include in your refund policy
  • Whether you need to give a refund if a client doesn’t see results
  • Why it’s okay to make exceptions to your own refund policy without having to change your refund practices
  • Why you need a written refund policy if you sell ANYTHING online
  • Why Lisa believes a well-written refund policy supports the root chakra

Freebie:

I invite you to hop over to my website at lisafraley.com/freegift to receive my BRAND NEW gift for you called “The #1 Way Not to Lose Money If You Sell Anything Online” to learn the 4 key parts that should be in ANY refund policy.

Resources:Easy Legal Steps - download the first book chapter free!

Episode 30 – 3 Reasons Not to Guarantee Results

Mentions:

Emily Fletcher’s Ziva Meditation

Do you have other questions about refund policies? Please feel free to reach out to at clientlove@lisafraley.com. My team and I are always happy to help you however we can.

  continue reading

99 episodes

Artwork
iconShare
 
Manage episode 236281896 series 2104518
Content provided by Lisa Fraley, Lisa Fraley (Attorney, Legal Coach, and Best Selling Author). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lisa Fraley, Lisa Fraley (Attorney, Legal Coach, and Best Selling Author) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Whether or not to give refunds can feel confusing and stressful. Entrepreneurs and coaches will ask: “Shouldn’t I have a 100% money-back guarantee? If a client doesn’t get results, shouldn’t I give a refund? But if I give a refund to one client, does that mean I ALWAYS have to give refunds to everyone?”

This episode debunks the top 3 myths about giving refunds so you can get some clarity and feel more grounded when it comes to the financial part of your business.

In this episode Lisa shares:

  • The difference between choosing to offer refunds vs. being required to give a refund
  • Whether you should offer a 100% money-back guarantee
  • How to learn the 4 key areas to include in your refund policy
  • Whether you need to give a refund if a client doesn’t see results
  • Why it’s okay to make exceptions to your own refund policy without having to change your refund practices
  • Why you need a written refund policy if you sell ANYTHING online
  • Why Lisa believes a well-written refund policy supports the root chakra

Freebie:

I invite you to hop over to my website at lisafraley.com/freegift to receive my BRAND NEW gift for you called “The #1 Way Not to Lose Money If You Sell Anything Online” to learn the 4 key parts that should be in ANY refund policy.

Resources:Easy Legal Steps - download the first book chapter free!

Episode 30 – 3 Reasons Not to Guarantee Results

Mentions:

Emily Fletcher’s Ziva Meditation

Do you have other questions about refund policies? Please feel free to reach out to at clientlove@lisafraley.com. My team and I are always happy to help you however we can.

  continue reading

99 episodes

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