PT Inquest is an online journal club. Hosted by Jason Tuori, Megan Graham, and Chris Juneau, the show looks at an article every week and discusses how it applies to current physical therapy practice.
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Healthcare DisruPTion 12: The Welcome Call
Manage episode 238791604 series 1242528
Content provided by UpDoc Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by UpDoc Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode we dive into the 3rd step in Jerry’s Customer Lifecycle...the Welcome Call. You’ll hear how this seemingly small and short step plays a large role in connecting the Customer Lifecycle together. You’ll get an info filled rant by Jerry about where YOUR focus always needs to be in the Customer Lifecycle. Also, hear how a focus on the Customer Experience will drive business growth for any company, including yours! Lastly, you’ll also learn how Jerry and Andrew came to be the dynamic duo on what we call the Healthcare Disruption Podcast. Enjoy!... remember to find Jerry and Andrew on twitter @jerry_durhamPT and @ArothschildPT. Also find Jerry and stay in touch at his new website www.jerrydurhamPT.com
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19 episodes
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Manage episode 238791604 series 1242528
Content provided by UpDoc Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by UpDoc Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode we dive into the 3rd step in Jerry’s Customer Lifecycle...the Welcome Call. You’ll hear how this seemingly small and short step plays a large role in connecting the Customer Lifecycle together. You’ll get an info filled rant by Jerry about where YOUR focus always needs to be in the Customer Lifecycle. Also, hear how a focus on the Customer Experience will drive business growth for any company, including yours! Lastly, you’ll also learn how Jerry and Andrew came to be the dynamic duo on what we call the Healthcare Disruption Podcast. Enjoy!... remember to find Jerry and Andrew on twitter @jerry_durhamPT and @ArothschildPT. Also find Jerry and stay in touch at his new website www.jerrydurhamPT.com
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Similar to Healthcare DisruPTion
PT Inquest is an online journal club. Hosted by Jason Tuori, Megan Graham, and Chris Juneau, the show looks at an article every week and discusses how it applies to current physical therapy practice.
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