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Welcome to the Used Car Dealer Podcast.You don’t have time for another vendor-sponsored podcast. You need actionable insights from people who understand your business inside and out. No sales pitches. No vendors-sponsored content. Just authentic, straight-to-the-point advice for used car dealers.Hosted by industry veterans the Used Car Dealer Podcast is the ONLY show that’s 100% focused on YOU.In each episode, we share tips on how to supercharge your used car business. You’ll hear interviews ...
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A podcast for Independent Used Car Dealers to get help on how to improve their dealerships and their life. As current used car dealers, Luke and Jeff find the best advice from industry experts and other successful dealers. If you want to learn and grow your business with like minded used car dealers tune in each week. "Dealers Helping Dealers"
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Get real nuggets of Buy Here Pay Here (BHPH) wisdom and updated information from industry players, vendors, and association influencers. Learn their perspective on the hot topics of the day in subprime automotive finance. Hear success stories and best practices from established, successful operations across the country in the “Dealer Spotlight” series.
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The Boys discuss the ins and outs of EV tax credit. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com Info@theindependentdealer.com Support the businesses that support the podcast. Blytzpay for your credit card processing and text communications. Tell them IDP sen…
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The Boys meet up with Russell Moore to discuss navigating their dealerships through trials. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com Info@theindependentdealer.com Support the businesses that support the podcast. Blytzpay for your credit card processing an…
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#333 - Keeping Customers Happy with Tracy Myers
39:54
39:54
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Keeping customers happy has been the key to Tracy's success. Take the time to hear your customers. Attend UAAMG Aug 1st in Myrtle Beach Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. …
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Could your dealership survive if a critical software system got shut down? The boys discuss various strategies for operating through a cyber crisis. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com Info@theindependentdealer.com Support the businesses that support…
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#331 - Dealer Panel Day 2 BHPH United 2024
39:26
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The boys continue at the BHPH United convention receiving valuable information from the panel and audience.Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. Blytzpay for your credit card p…
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UCDP Ep #62 - Interview with Mary Bartlett of Montway on Auto Transportation
19:47
19:47
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In this episode of the Used Car Dealer Podcast, Zach interviews Mary Bartlett, Vice President of Business Development at Montway Auto Transport. They discuss Mary’s journey into the transportation space from automotive retail, the current state of automotive transport and logistics, and what makes Montway Auto Transport a leader in the industry. Th…
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Josh Sellers joins the boys to chat about the ups and downs of the current BHPH market.Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. Blytzpay for your credit card processing and textco…
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#329 - Tips for Buying or Selling Notes BHPH United 2024
32:17
32:17
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Luke and Russel discuss the ins and outs of buying and selling notes. Thank you for listening we hope you learned something new.Let us know what you think.-Leave us a reviewwww.theindependentdealer.com info@theindependentdealer.comSupport the businesses that support the podcast.Blytzpay for your credit card processing and text communications. Tell …
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UCDP Ep #61 - Interview with NIADA CEO, Jeff Martin on NIADA 2024 & Used Car Market
25:19
25:19
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In this episode, Zach is joined by Jeff Martin, CEO of NIADA since February 2023 and former executive director at TXIADA. They discuss the upcoming NIADA Convention 2024, regulatory compliance, the used car marketplace, and the latest initiatives from NIADA! Some of the questions asked on the podcast include: Q) Jeff, you've been CEO of NIADA for n…
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#328 - Dealer Panel Day One BHPH United 2024
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1:00:57
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The boys wrap up the BHPH United convention with a discussion getting advice from a panel and the audience. Thank you for listening we hope you learned something new.Let us know what you think.-Leave us a reviewwww.theindependentdealer.com info@theindependentdealer.comSupport the businesses that support the podcast.Blytzpay for your credit card pro…
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The boys discuss what Luke learned at his most recent 20 Group meeting.Thank you for listening we hope you learned something new.Let us know what you think.-Leave us a reviewwww.theindependentdealer.com info@theindependentdealer.comSupport the businesses that support the podcast.Blytzpay for your credit card processing and text communications. Tell…
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Government regulation and lawsuit attorneys are two things that can cause bad dreams. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. Blytzpay for your credit card processing and textcom…
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#325 - Funding Your Dealership Through Angel Investors
29:09
29:09
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Need money for your dealership? Dan Haight shares with us how angel investors might be your answer. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. Blytzpay for your credit card processi…
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#324 - Using AI, Business Model, Best Decision Ever
21:25
21:25
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The boys takeaways from BHPH united. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. Blytzpay for your credit card processing and textcommunications. Tell them IDP sent you to get 3 free…
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UCDP Ep #60 - Interview with Bob Lanham of CarNow on Automotive Digital Retail in 2024
18:54
18:54
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In this episode of the Used Car Dealer Podcast, Zach Klempf interviews Bob Lanham, SVP of OEM & Marketing at CarNow. They discuss Bob's second time on the podcast and move to CarNow, the strategic deployment of CarNow's recent $40M funding from Runway Growth Capital, and CarNow's unique position in the digital retailing landscape. They also discuss…
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What are the biggest issues BHPH dealers are facing right now? Listen to dealers sound off on what they hope to learn at BHPH United 2024 in Las Vegas. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support…
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Convention season is upon us. The boys share their tips for getting the most bang for your buck when attending a state or national convention. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podc…
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We caught back up with Ben Wheat after episode 303 to talk more about the retail markets. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. BHPH United 2024 April 23-25 at The Bellagio htt…
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The boys share their knowledge from underwriting collectively 50 years and $100+ million in auto loans. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. BHPH United 2024 April 23-25 at Th…
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#319 - Tax Wrap, Negative Equity, Cybertruck
35:17
35:17
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Lukewarm tax season, negative equity dilemma, and is a Cybertruck good marketing? Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. BHPH United 2024 April 23-25 at The Bellagio https://www…
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#318 - Lines Of Credit - The Ultimate Guide
51:17
51:17
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From real estate loans to flooring lines to hard money. JP & Chad join the boys to talk about all aspects of getting money for your dealership. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the pod…
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Consistent training of our staff is crucial to success. The boys share some tips and advice for making your training sessions more effective. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podca…
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#316 - Putting AI In Automotive Inspections
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Can AI help vehicle condition reports become smarter, accurate and more consistent? Eliron Ekstein from Raven.AI thinks so. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. BHPH United 20…
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UCDP Ep #59 - Interview with Mike Trudeau, EVP of Business Development at Montway Auto Transport
13:56
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In this episode of the Used Car Dealer Podcast, Zach talks with Mike Trudeau, EVP of Business Development at Montway Auto Transport. They'll cover the impact of digital retail on auto transport, the benefits of Montway's M.A.P system for dealerships, how Montway is shaping the future of automotive logistics, and much more! Some of the questions ask…
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When front end grosses get squeezed it time to squeeze more out of the back-end. Micah Robinson joins us to talk about best practices for increasing back-end penetration. wink winkThank you for listening we hope you learned something new.Let us know what you think.-Leave us a reviewwww.theindependentdealer.comInfo@theindependentdealer.comSupport th…
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The boys brainstorm some ideas for side hustles inside your dealership. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. BHPH United 2024 April 23-25 at The Bellagio https://www.bhphunite…
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UCDP Ep #58 - Interview with Kanchana Sundaram, Sr Director of Product & Innovation at Experian Automotive
18:48
18:48
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In this episode of the Used Car Dealer Podcast, Zach interviews Kanchana Sundaram, Senior Director of Product and Innovation at Experian. They discuss how Experian's tech, especially Fraud Protect, is revolutionizing the fight against fraud in the auto industry, the future of auto industry fraud prevention, and Experian's role in safeguarding deale…
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We talk retail sales with Hubert & John of Keller Auto. How much inventory should you have, will there be a tax season and why Hubert lives by the "just keep buying" mentality. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support th…
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#312 - Making Payments Easier w/ Blytzpay
36:05
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Robyn joins us to explain how and why she built a simpler and easier way for dealer to get paid. Hear why Blytzpay is more than a credit card processor. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.com Info@theindependentdealer.com Support the businesses that suppo…
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#311 - Ideas To Save Money At Your Dealership
32:52
32:52
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The boys are fresh off their latest 20 group meeting and sharing their top takeaways from their weekend in Cabo. Hint: Its Lukes favorite topic. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the po…
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Carlos of Carnaval Auto shares with us the ups and downs of a family dealership. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. BHPH United 2024 April 23-25 at The Bellagio https://www.…
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UCDP Ep #57 - Interview with Luke Lunkenheimer - From Prison to Successful Owner of Multi Rooftop Dealership Group
55:01
55:01
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In this episode of the Used Car Dealer Podcast, Zach interviews Luke Lunkenheimer, an inspiring trainer in the automotive industry and owner of a multi-rooftop used car dealership group. Luke's journey from a past of addiction and prison to the cover of Used Car Dealer Magazine as a successful car dealer is nothing short of remarkable. Zach delves …
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UCDP Ep #56 - Navigating the 2024 Used Car Market w/ Cox Automotive's Senior Director of Economic & Industry Insights
25:49
25:49
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In this episode of the Used Car Dealer Podcast, Zach interviews Jeremy Robb, Senior Director of Economic and Industry Insights at Cox Automotive. They delve into the dynamic shifts in the automotive market, focusing on the trends and challenges of 2023, the evolving landscape of used vehicle values, the critical role of data in decision-making with…
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#309 - CARS Rule And What It Means For Dealers
36:22
36:22
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What is the FTC CARS rule and why should dealers be paying attention. Shaun & Steve join us to breakdown what the rule will mean for independent dealers. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that suppo…
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#308 - Board Of Directors w/ Brandon Pagano
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Brandon jumps in the hot seat and lets the boys analyze his dealerships operation. This episode Luke & Jeff act as "board of directors" for Brandon in an attempt to help him find ways to improve sales and profitability. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.…
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UCDP Ep #55 - Interview with Matt Watson, Serial Entrepreneur with $150M+ Acquisition
32:15
32:15
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In this episode of the Used Car Dealer Podcast, Zach sits down with Matt Watson, a very successful serial entrepreneur in the software space and co-founder of Vin Solutions CRM (Acq. Autotrader/Cox Automotive). They discuss the evolution of automotive retail, the impact of EV technology and direct sales model, and the unique approach to identifying…
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#307 - New Year, New Goals, New Challenges
26:32
26:32
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How did your 2023 shape up? What lessons have you learned and what do you plan to do about it going into 2024. Right now is a great time to set goals for your dealership and think strategically about what you want to accomplish this coming year. Thank you for listening we hope you learned something new.Let us know what you think.-Leave us a revieww…
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#306 - How I Built This w/ Dave Guttenberg
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42:25
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David left his new car career to pursue the dream of owning his own dealership. Hear how he uses market data to be successful. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. TaxMax refu…
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Culture is the key. Listen in on how Greg grew to 8 stores in 25 years. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. TaxMax refund filing service. Use code “VIP” for 40% off https://w…
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Greg started Auto Liquidators in Texas 32 years ago. He has grown his bhph operations into 2400 accounts mostly debt free. Hear his story. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast.…
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Ben dropped out of law school to pursue his dream of being a dealer. Humble beginnings to selling 150 vehicles per month from a 5 acre indoor facility. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support…
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#302 - The Retail Doctor Marshall Zoerner
46:46
46:46
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Friend of the podcast Marshall talks us through rough times in retail. How to stay focused and fix a slow sales month. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. TaxMax refund filin…
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Edgar Rodriguez shares with Luke his philosophy on culture and consistency in following systems at his repair facility. From LHPH Summit 2023 in San Diego. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that sup…
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#300 - Looking Back 5 Years And 300 Episodes
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The boys reached the milestone of episode 300. Its taken 5 years and caused Jeff to go bald but its all been worth it. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. TaxMax refund filin…
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An interview with Stan from LHPH Summit 2023. Luke talks with Stan about the ups and downs he has endured over his long career. You're only done if you don't get back up. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the busi…
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Tax Time! With refund season around the corner get setup with Tax Max now to get more cash. Use promo code "VIP" for 40% off the Tax Max VIP package. Thank you for listening we hope you learned something new.Let us know what you think.-Leave us a reviewwww.theindependentdealer.comInfo@theindependentdealer.comSupport the businesses that support the …
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Throwback to our interview with Michael West. In turbulent times its import to be tough and keep fighting for your goals. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that support the podcast. Buckeye Dealersh…
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Don't reinvent the wheel. Luke & Jeff spent a few days with their "board of directors" in an effort to be better operators. They share their top takeaways from their 20 Group meeting. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Sup…
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Dare joins us again to talk retail. Why turn time is crucially important to your dealership these days and why you should be continually training your staff. Thank you for listening we hope you learned something new.Let us know what you think. -Leave us a review www.theindependentdealer.comInfo@theindependentdealer.com Support the businesses that s…
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UCDP Ep #54 - Interview with Amir Hever, CEO of UVeye: Pioneering the MRI for Vehicles
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In this episode of the Used Car Dealer Podcast, Zach is joined by Amir Hever, CEO and Co-founder of UVeye . They discuss the story behind UVeye's cutting-edge automatic vehicle inspection technology, explore how AI is shaping customer experience, and the pivotal role of innovation in redefining transparency and trust in dealerships. Some of the que…
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