Welcome to the Positive Place as this channel aims to open your mind to infinite possibilities through the universal power of positive thinking. My objective is to educate, encourage, and empower you to achieve your goals, and reach destinations beyond your imagination. Support this podcast: https://podcasters.spotify.com/pod/show/chris-mcpherson/support
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Every person either has or wants a place to call home, and every community needs places for people to live & thrive. With years of experience and expertise, Chris Goodson and Karolyn Moore discuss housing challenges and opportunities with other experts from a variety of housing fields. They cover a myriad of factors that affect individual’s ability to find and maintain quality, sustainable housing. They also explore community, state and national responses to this basic human need -housing.
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Interesting interviews with innkeepers and lodging experts, aimed to improve the challenging life of the independent innkeeper and lodging professional.
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Level 10 Mastery is an innovative and motivational podcast. This powerful program meets at the apex of business strategy and personal motivation. In this podcast, we interview the best and brightest men and women in their particular fields. L10 shares the daily routines and strategies of these trailblazers. This will allow our listeners become the best version of theirselves in all areas of life.
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Raising kids is tough. Raising adults is tougher.
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Film Director Alastair Clayton invites friends, colleagues and inspirational guests from his realm and others to discuss what they believe happiness to be, how to obtain it and how to hold on to it in the chaos that is life.
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Julian Placino is a professional recruiter, career coach, speaker and entrepreneur who has conducted thousands of interviews and has helped hundreds of people find their dream job and advance their career. The purpose of the Pathways to Success is to deconstruct the excellence of high performing individuals in various disciplines and share their inspiring stories to help you achieve your maximum potential. This is a weekly show with new episodes released every Monday!
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Menu Stories is a multimedia collection of stories about the people and restaurants behind the food we love. Starting with the San Francisco restaurant community, Rebecca Goberstein gets the rare opportunity to interview the chefs, restaurateurs, deli shop owners, and food makers to learn more about who they are, their inspirations, and their motivations. Visit Menu Stories (http://menustories.com) to uncover the stories behind these culinary artists and small business owners who feed and nu ...
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Housing for Good Ep4 - Seniors and Housing Issues / 2024 McPherson County Housing Conference
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In this episode, Chris and Karolyn discuss seniors and many of the housing issues they may face. They also discuss the 2024 McPherson County Housing Conference. Producer: Joey Hammers Hosts: Chris Goodson, Karolyn Moore Runtime: 23:14By McPherson Housing Coalition, Inc.
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Housing for Good Ep 3 - Interview with Bre
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In this week's episode, Chris and Karolyn interview Bre a client of McPherson Housing Coalition. Bree tells her story and how McPherson Housing helped her get back on her feet. Produced: Joey Hammers Hosts: Chris Goodson, Karolyn Moore Guest: Bre Runtime: 12:53By McPherson Housing Coalition, Inc.
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Housing for Good Ep 2- The Oak Harbor Cottages
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This week, Chris and Karolyn discuss the Oak Harbor Cottages and how they came to be. The cottages are an emergency congregant shelter for families. Our hosts also briefly discuss the upcoming 2024 McPherson County Housing Conference. Produced: Joey Hammers Hosts: Chris Goodson, Karolyn Moore Runtime: 14:26…
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230: Intentional Living for Lasting Success | Mark Sinatra & Julian Placino
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Mark Sinatra is a 15-year CEO who is currently CEO of Aspen HR – one of the fastest growing PEOs in the country. Mark is also a search fund investor through his firm ETA Equity. Prior to Aspen HR, Mark was CEO of Staff One HR which was a Dallas-based PEO that he sold in 2017 to Oasis Outsourcing. Mark was president of Oasis’ Western region through …
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This episode of Housing for Good introduces the podcast, hosts, and describes what Housing for Good is all about. Hosts Chris Goodson and Karolyn Moore introduce themselves and talk about their non-profit company McPherson Housing Coalition, Inc. They briefly introduce listeners to some of the issues of finding housing when a person is in poverty a…
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229: Be a Master of Your Craft | Ginny Kissling & Julian Placino
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Ginny Kissling is the Global President and COO of Ryan, a global tax services, software, and technology firm providing an integrated suite of federal, state, local, and international tax services, and solutions. She leads more than 4,800 team members spanning 80 offices across the globe and is responsible for all aspects of service delivery and glo…
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068: Richard Aday, CEO of ThinkReservations
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ThinkReservations, led by CEO Richard Aday, acquired Acorn Marketing in April 2024, and proceeded to launch its latest major offering, ThinkWeb, soon thereafter. Making a major acquisition and launching a new product around the same time required strong leadership to help ensure its success. Richard discusses the Acorn acquisition, ThinkWeb launch,…
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067: State/Regional Spotlight: Midwest Association of Independent Inns
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For state independent lodging associations to thrive, there’s a need to be nimble and continually provide value to their members. The Wisconsin Bed & Breakfast Association recently rebranded itself as the Midwest Association of Independent Inns (MWInns) to expand its market to 13 Midwest states. MWInns also focuses more on marketing the region and …
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066: From Anthropology to High-Quality American Made Bedding and Linens
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Providing high-quality bedding and linens is a critical part of elevating the guest experience to ensure a dream-worthy stay. With a storied history in U.S.-based manufacturing since 1889, American Blossom Linens, a brand of bedding made by Thomaston Mills, is a pioneer in providing American-made bedding and linens for independent lodging. We are v…
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065: Designing Your Property to Maximize the Guest Experience with James Kuester of Küster Design
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Often overlooked, having a professionally designed interior can make your property truly stand out, reflect your brand and maximize the guest experience. Starting out as a designer of home furnishings, James Kuester of Küster Design, transitioned his business to focus on interior design for the independent lodging sector. His firm’s focus is on int…
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228: Education is Freedom | James W. Keyes & Julian Placino
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Jim is a global business leader, philanthropist, educator, artist, musician, commercial pilot, and modern renaissance man. He is the former CEO of two internally recognized Fortune 500 companies, 7-Eleven, Inc, and Blockbuster, Inc. His other business interests cover a broad range of industries including retail, consumer products, technology, new s…
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064: Elevate the Coffee Experience for Your Guests with Small Batch Roasting
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When it comes to elevating the guest experience, serving high-quality coffee can really make a difference. When Ann Brownell and Jeff Raybourn purchased the Cozy Cup Coffee Company in 2023, they had a vision of expanding their small batch roasted coffee beyond the walls of their coffee shop and into the innkeeping arena. They now have a customized …
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063: Money and Water-Saving Shower Heads from an Aerospace Engineer Turned Solopreneur
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A number of years ago, aerospace engineer Craig Steele’s frustration over a malfunctioning hotel shower head led him on a journey to design a better version of a device typically taken for granted. This quest led Craig to bootstrap Samson Shower Systems, which offers high pressure, water-saving shower heads that are made from quality, aerospace-gra…
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062: 2024 ALP Conference & Marketplace Preview
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From hosting expanded educational events, enhancing partnerships, advancing regional efforts to increasing membership and launching a new website, it’s been a busy first year for Sarah Gazi in her role as the CEO of the Association of Lodging Professionals (ALP). The must-attend 2024 ALP Conference & Marketplace is also around the corner on March 2…
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227: Cultivating Authentic Leadership | Jeff Margolese & Julian Placino
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Jeff Margolese is the Senior Vice President for the ServiceNow Global Solution Consulting (SC) organization. Mr. Margolese joined ServiceNow in 2015 to lead the company’s SC organization for the Americas region. He moved into his current role as SVP in February of 2019 and currently leads a team of 2,200 pre-sales solution consultants worldwide. In…
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061: Increasing Room Revenue Through Artificial Intelligence with Patty Sung and Chris McPherson of TakeUp
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Artificial Intelligence (AI) has officially made its way into the hospitality industry with TakeUp, a recent start-up that offers a dynamic pricing platform which leverages the power of AI and machine learning to optimize room rates and increase revenue. Patty Sung, Founder and CEO at TakeUp; and Chris McPherson, Founder & CTO at TakeUp, tell us ab…
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060: Maximizing Bookings Through Google Business Profile
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Google Business Profile helps lodging professionals manage their business information across Google products like Search and Maps. In addition to ensuring that potential guests can find information about their property and eventually book, lodging owners can use their account to review traffic metrics, gather customer insights, as well as view and …
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226: Lead With Kindness | Chris Kleinert & Julian Placino
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Chris Kleinert is CEO and president of Hunt Investment Holdings, LLC – a subsidiary of Hunt Consolidated, Inc. and the holding company for Hunt Realty Investments, Hunt Investment Group and Hoodoo Land Holdings. Chris serves on the Board of Trustees of the Communities Foundation of Texas, the Dallas Advisory Board of Directors of Amegy Bank, the Ex…
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225: Take The Risk | Amy Wheelus & Julian Placino
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Amy serves as CTIO for Gigapower, LLC, a start-up fiber broadband network operator. She has responsibility for the network architecture, roadmap, engineering, product development and information technology systems for Gigapower. Prior to joining Gigapower, LLC, Amy had a stellar career at AT&T, most recently as VP of Architecture & Strategic Techno…
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059: Increasing Revenue Through Wedding Offerings
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Independent lodging properties are ideal destinations for weddings and those that offer wedding services, regardless of size and complexity, can attest that they are an excellent source of revenue. There is a range of options for a property to consider when deciding to offer on-site wedding services. Lela Pohlmann is a Wedding Coordinator for Herma…
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058: State/Regional Association Spotlight: Michigan Bed and Breakfast Association (MBBA)
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State and regional independent lodging associations play a vital role in promoting properties in their areas, as well as ensuring quality lodging standards and providing educational opportunities for members. As former innkeepers who had successes in owning two properties, Donna and Byron Cain became Co-Executive Directors at the Michigan Bed and B…
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224: Show Up & Engage | Will Coleman & Julian Placino
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Will Coleman is the co-founder and CEO of Alto, an affordable premium rideshare service headquartered in Dallas, Texas. Alto elevates the experience for passengers and drivers by providing unmatched safety, hospitality, and consistency in every ride and delivery. Will is a former Partner at McKinsey & Company where he led the consumer air and trave…
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057: Creating Unique On-Property Experiences
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During the COVID-19 pandemic, lodging professionals often needed to find creative ways to incent guests to stay at their properties. Some owners and managers did so by developing new on-property experiences for their guests which they had never offered in the past. Doug Bagnasco and Jim DeBlasi, the co-owners of the Devonfield Inn, were among that …
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056: How We Doubled Bookings and Our Property’s Value in Five Years
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Marty and Carmel Etzel bought the Flag House Inn in Annapolis, Maryland, in 2017, with no prior experience or even informal knowledge of running a lodging business. In less than five years, they were able to more than double their bookings and sell the property for twice the amount they paid for it. Marty discusses their journey, how they were able…
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055: Why Professional Lodging Photography Matters
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Nothing quite entices guests to book better than high-end, professional photos of your property. Rather than relying on your mobile device for taking amateur photos, there can be a significant return to your investment if you hire a professional. Tom Krueger is a professional commercial photographer who is focused on the independent lodging niche, …
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223: Unlocking Happiness with the 3 P’s of Success | Larry North & Julian Placino
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Larry North is an esteemed Dallas figure and legendary fitness entrepreneur. Today, as an Operating Partner at Satori Capital, he’s on the lookout for amazing companies to invest in or partner with. Larry started his career in the gym business as a teenager. He willed his way to talk radio at age 24 with his "Better You" radio show, currently 32 ye…
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222: Finding Your Skill Set | Tim McPherson & Julian Placino
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Tim McPherson is the CEO at Hospitality Staffing Solutions, LLC. HSS is the nations' leading supplier of talent to the hotel, resort and casino industry, and is the only hospitality niche staffing firm ranked within the Top 100 of all USA Staffing Firms. In 2020, HSS was acquired by Kellermeyer Bergensons Services (KBS). Tim has over 30 years of wi…
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221: Finding Your Own Happiness | Curtis Hite & Julian Placino
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Curtis Hite is the CEO and Chairman of Improving, a software consulting and training company with a focus on Conscious Capitalism. He has grown Improving to over 250 million in revenues, 1,500+ employees, and 15 offices. Improving provides software development, technology consulting, and agile training to clients globally. Improving has been recogn…
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220: Don’t Start A Business, Close A Gap | Dr. Nick Zenarosa & Julian Placino
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Dr. Nick Zenarosa is the founder and chairman of the board at IES, a leader in emergency medicine staffing. Integrative Emergency Services (IES) is transforming the way healthcare is practiced across the continuum of care and furthering the emergency department’s role in value-based healthcare delivery. IES partners with physician groups to help cr…
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054: The Future of ALP with Sarah Gazi, New CEO
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The Association of Lodging Professionals (ALP) has undergone some significant changes recently, including bringing on Sarah Gazi as its new CEO, taking over for the former Interim CEO, E. Scot Fuller-Beatty. Sarah has been in association management for more than 20 years and she envisions shaping a new direction for ALP through listening to its mem…
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053: The Unforeseen Impact of Google Travel on Bookings
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Unbeknownst to many independent lodging professionals, Google Travel is playing a significant role in impacting booking by diverting potential guests from the Google Search into its online travel marketplace. Lisa Kolb, Owner and Co-Founder of Acorn Marketing, discusses everything property owners need to be aware of about Google Travel for maximizi…
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052: Redesigning Your Property and Rejuvenating Your Lodging Career
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Often the most significant business challenges can lead to true transformation. This was the case for Rita Sleys, owner and operator of the Rosemont Inn Bed & Breakfast, who found her business at a crossroads. In 2019, she sought out help from Randy Bangs, owner of Get Heads in Beds, which led to a renovation of her property, an update to the prope…
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With season two being recorded entirely over the spring and summer of 2020, during the earlier days of the COVID-19 pandemic, before vaccines and far from what we'd come to expect as "normality", we thought we'd recap a little on what that felt like. Featuring excerpts from Skyler Day, Jason Henwood, Isla Ure, Eliot J Fallows, Aaron Neville, Matthe…
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051: How Travel Influencers can Increase Bookings for your Property with Travel Blogger Valerie Stimac
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Working with a travel influencer may seem like something only larger hotel brands can afford. In reality, independent lodging properties can also leverage travel influencers to increase visibility for their area and bookings for their property. Valerie Stimac, a travel blogger and founder of Valerie & Valise, works with a variety of clients and off…
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050: Enhancing Direct and Online Bookings with Ben Ollic, Sr. Digital Marketing Specialist, and Kyle Collins, Sales Representative of Q4Launch
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Enhancing direct and online bookings is paramount for any hospitality provider. Success often comes down to taking advantage of modern, digital marketing strategies. For nearly 14 years, Q4Launch has helped property owners leverage multiple channels for driving additional revenue. Service offerings include marketing strategy development, web design…
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049: Accommodating Vegan Guests with Michele Salisbury, Owner & Chef of Salisbury House at Bethany Beach
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It is estimated that there are more than 10 million vegans in the United States. For Michele Salisbury, Owner & Chef of Salisbury House at Bethany Beach, this presents an opportunity for differentiation – as her property offers three-course gourmet vegan breakfasts for guests. Michele discusses her new vegan-only bed and breakfast, and how other lo…
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048: Why the Guest Experience is Always Paramount, with Steve Short, Founder and CEO of the Frictionless Guest App
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In a very unusual twist in the Frictionless Innkeeper podcast series, this special episode flips things around where the spotlight is being shown on Steve Short, Founder and CEO of the Frictionless Guest App. Samantha Irwin, owner of Kaizen Business Coaching and Consulting, interviews Steve about the Frictionless Guest App origin story, Steve’s lov…
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047: Why Outdoor Lighting is Important with Mike Glaeser, Field Support Consultant of Outdoor Lighting Perspectives
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In the lodging arena, an often overlooked and important aspect to enhancing a property’s overall aesthetic is outdoor lighting. Mike Glaeser, Field Support Consultant at Outdoor Lighting Perspectives, works with many properties to develop customized outdoor lighting solutions that can transform any location. Outdoor Lighting Perspectives is the num…
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219: Bob Beaudine | Author of The Power of Who
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Bob Beaudine is the President and CEO of Eastman & Beaudine. He is one of the nation's most respected search executives having conducted 100's of searches for Fortune 500 companies, entertainment entities, professional sports organizations, non-profits, olympic bodies, and universities, among many others. Celebrating over 50 years in business, East…
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046: Challenging the Status Quo with Eben Viens, Owner of The B&B Team
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The B&B Team provides real estate brokerage and consulting services in the lodging arena, and has its finger on the pulse of where the industry is headed. Eben Viens, the Owner of The B&B Team, works with a wide range of property owners and prospective innkeepers, and sees many younger buyers entering the market. Taking a page from boutique hotels,…
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Katey McPherson, Addressing Student Anxiety (024)
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On May’s episode of PrepTalks, Ned speaks with Katey McPherson, an Arizona-based educational advocate with more than 25 years of experience as a teacher, guidance counselor, and school administrator. They talk about strategies for addressing the anxiety that so many of our middle and high school students suffer from, including the importance of par…
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218: Why Crypto? The Apollo Difference | Matt Johnson | Founder & CEO at Apollo Crypto
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Apollo is an ERC-20 token, created by Dallas-based veteran software developer and game designer, Matt Johnson, launched on January 12, 2022 and built on the popular and secure Ethereum blockchain designed to raise money to help up-and-coming creators (such as artists, content creators and streamers) get their big break, and fully controlled by the …
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Nefertiti Austin, Motherhood So White (023)
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On April’s episode of PrepTalks, Ned speaks with Nefertiti Austin, author of Motherhood So White: A Memoir of Race, Gender, and Parenting in America. Ned and Nefertiti talk about her journey, as a single African American woman, to adopt a Black son out of the foster care system. Along the way, she found out how deeply American culture sees motherho…
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217: Jonathan Campos | CTO at Alto | Career Secrets for Technologists
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Jonathan Campos is the Chief Technology Officer and Vice-President of Engineering at Alto, the first employee-based rideshare company rethinking a traditionally inconsistent, gig-based industry. Jonathan an innovative and resourceful developer who keeps an endless watch on what’s next in emerging technologies. His keen eye for great user interfaces…
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045: Supporting the Entire Guest Journey with Christian Holmsen, CEO, and Jeff Hebrink, Customer Success Consultant, of rezStream
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Supporting the entire guest journey, rezStream offers a wide-range of critical operational and marketing tools for lodging providers – from reservation software to booking engines, websites, and digital marketing. The company partners with its lodging customers to develop customized plans, as well as offers à la carte solutions. rezStream’s propert…
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044: Unleashing the Power of a Great Guest Service Experience with Samantha Irwin, Owner of Kaizen Business Coaching and Consulting
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In 2006, Samantha Irwin bought the Historic Balch Hotel in the small town of Dufur, Oregon, an 18-room property devoid of furniture which had not been open consistently since the 1940’s. Over the next ten years, the former middle school teacher built a stellar reputation for the boutique property by training her staff to provide their guests with a…
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Chris Balme, Finding the Magic in Middle School (022)
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On the March episode of PrepTalks, Ned chats with Chris Balme, co-founder of Argonaut, a live, online program that brings together small groups of middle schoolers to discover their strengths, explore their identity, and find ways to contribute to the world. Chris was previously co-founder and Head of The Millennium School, an independent, progress…
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043: Nathan Mayfield, Vice President of ResNexus, Discusses Their Extensive Offering
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For Frictionless Innkeeper Podcast #43, Nathan Mayfield, Vice President of ResNexus, speaks about his company’s extensive offerings for the lodging sector, how ResNexus helped property owners during the COVID-19 pandemic, and much more. ResNexus offers a comprehensive suite of solutions, which include a reservation/booking engine, property manageme…
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Eli Lebowitz, Breaking Free of Childhood Anxiety and OCD (021)
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On February’s PrepTalks, Ned talks with Dr. Eli Lebowitz, Director of the Program for Anxiety Disorders at the Yale Child Study Center and founder of the SPACE program, a parent-based treatment program for children and adolescents with anxiety, OCD, and related problems. They chat about Eli’s 2021 book, Breaking Free of Child Anxiety and OCD: A Sci…
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216 : Dave Seaton | Founder & Principal at Seaton CX
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Dave is a customer experience consultant, helping you create experiences your customers can’t wait to tell Mom about over Sunday brunch (or FaceTime). Even in the stodgy world of B2B, where we all pretend to be emotionless corporate robots, your customers are still beautiful, proud, slightly-neurotic humans who will shake out the corporate piggy ba…
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