Best Creditunion Podcasts (2024)

1
A Bluetooth for Open Banking? 33:36

2d ago33:36

33:36

Glen speaks with Financial Data Exchange Managing Director Don Cardinal about efforts to establish an industry standard to enable open banking and bid farewell to screen scraping. Also, Links related to this episode: Financial Data Exchange: https://financialdataexchange.org/ Glen’s recent blog on Open Banking for America’s Credit Unions: https://n…

1
Learning From Others' Leadership Journeys 11:48

8d ago11:48

11:48

1
Will Lower Broker Fees Upend the CU Mortgage Model? 43:31

8d ago43:31

43:31

John and Glen discuss the proposed National Association of Realtors settlement that many believe will dramatically alter the process of buying/selling US homes. The mortgage process could be disrupted too… for better or worse? Links related to this episode: The New York Times’ Daily podcast on the realtor fee lawsuit: https://www.nytimes.com/2024/0…

1
Mining Direct Mail for Competitive Intel 37:35

16d ago37:35

37:35

Glen speaks with Competiscan Founder/CEO Richard Goldman about the insights promotional mail can generate about events like the proposed Capital One/Discover merger. Also- more headaches at Discover, and looking into the less reported corners of the Visa/ Mastercard settlement. Links related to this episode: Competiscan: https://www.competiscan.com…

1
How to Get Lost and Find Yourself Helping Your Community 11:59

18d ago11:59

11:59

In this episode, we'll discuss the impactful community work done by Consumers Credit Union. For us, charity is not just about financial donations - it's about contributing our time and skills as well. We proudly partner with organizations that our employees feel strongly about and enjoy volunteering with. Tune in to learn how we're helping empower …

1
Scouting the Next Franchise AI Quarterback 31:51

23d ago31:51

31:51

John and Glen meet with Shastic Founder/CEO Joseariel Gomez Ortigoza about his firm’s mission to make AI less intimidating for credit unions. Also- sausage making and the Credit Card Competition Act. Links related to this episode: Shastic: https://shastic.com/ BIG’s Innovation Club: https://www.big-fintech.com/Innovation-Club/Technology Glen’s blog…

1
Success, Impact, and Longevity: 3 Key Tips for Credit Union Leaders 39:37

24d ago39:37

39:37

This is both an exciting and bittersweet episode. After recording 97 episodes of The Remarkable Credit Union, longtime host and PixelSpoke's founder and former CEO, Cameron Madill, joins as a guest to share his top takeaways from his 20 years leading an impact-focused marketing agency for credit unions. Accompanying him is PixelSpoke's new CEO, Kat…

1
Consumers and Members- Unified Needs, Diverse Motivators 35:16

1M ago35:16

35:16

More highlights from the Government Affairs Conference: Filene Research Institute’s Taylor Nelms shares new research revealing credit union members’ segmented needs and desires, and Glia’s Paul Sheets on his firm’s fresh take on “Contact Center as a Service.” Also, first impressions of the EU’s new AI Act. Links related to this episode: Registratio…

1
Scammed! It's Probably Not IF, But WHEN. 12:45

1M ago12:45

12:45

1
Navigating a “Vibe-cession,” Advocating at Scale 38:37

1M ago38:37

38:37

Glen reports from America’s Credit Unions’ Government Affairs Conference- including our annual roundtable with ACU’s Economics team about an oddly disjointed consumer picture, and a conversation with CEOs Deborah Fears and James Higgins about the still-essential role played by small credit unions. Links related to this episode: The 170-page Small C…

1
AI Optimism- with a Dose of Reality 29:03

1M ago29:03

29:03

Glen chats with Generative AI’s self- described Chief Optimist (and OpenAI’s onetime Head of Go to Market) Zack Kass about how we’ve arrived at the brink of AGI, potential regulatory avenues to safeguard the technology, and why he sees more likely good than harm. Also- Elon’s latest gambit and another Easter egg in the Capital One/Discover deal. Li…

1
Plan For the Unplanned: Building an Emergency Fund You Can Rely On 12:34

2M ago12:34

12:34

In this podcast we discuss the importance of having an emergency fund to cover unexpected expenses. Not having savings is a leading cause of stress when emergencies strike. Learn a step-by-step approach to determine how much to save based on your individual needs. By the end, listeners will understand why an emergency fund should be a core part of …

1
We Were Promised Jetpacks (But Got Deepfakes) 30:25

2M ago30:25

30:25

John recaps ten years of BIG ideas, recounts tech expectations circa 2015, and ponders the potential of AI, for better or worse. Plus- Glen wonders what happens if the Cap One/Discover deal doesn’t go through. Links related to this episode: Replay of the full BIG 10th Anniversary CU Town Hall (with video): https://www.big-fintech.com/Media?p=cu-tow…

1
The Power of Small: What We Can Learn from Express Credit Union 32:32

2M ago32:32

32:32

In a movement where large asset sizes have become a badge of honor, Express Credit Union is proud to be small. They believe that their intimate size affords them the opportunity to truly know their members and to pivot quickly when faced with unexpected challenges. This month, we’re excited to welcome Express Credit Union’s Chief Business Officer, …

1
Card Company Mergers: How They Started, How They’re Going 44:36

2M ago44:36

44:36

John and Glen check in with PSCU Co-Op CEO Chuck Fagan to learn about progress combining the two organizations. Plus- initial thoughts on Capital One’s proposed Discover acquisition. Links related to this episode: FAQs on the PSCU/Co-Op combination: https://www.pscu.com/combination PSCU Member Forum April 10-12 in San Antonio: https://web.cvent.com…

1
Home In on Small Business Success 13:05

2M ago13:05

13:05

Running a small business can feel isolating, but on this episode we explore how the Small Business Association of Maine (SBAM) helps entrepreneurs feel less alone. SBAM offers networking and educational resources that have proven invaluable. No business owner truly goes it alone who is organizations like SBAM and Consumers Credit Union!…

1
Doing (Small) Business at the Beach 38:00

2M ago38:00

38:00

From the windy shores of Miami Beach, Glen chats with Barlow Research about the often overlooked banking habits of small and mid-market businesses. Also- some fresh (and well-sourced) AI nuggets, and Chase places a contrarian bet on the future of the branch. Links related to this episode: Barlow Research: https://barlowresearch.com/index.php Deluxe…

1
Defying the DeFi Headwinds 36:44

2M ago36:44

36:44

Glen speaks with Becky Reed about a proposed new Web3-focused credit union, and how it actually represents a return to the CU movement’s roots. Also- a Whole New Worldpay, and data on some unexpected consumer payment behavior. Links related to this episode: Defy, a proposed federal credit union: https://defy.coop/ BankSocial: https://www.banksocial…

1
You Stuffed Your Money Where? 9:37

2M ago9:37

9:37

Cash stuffing? Is it an effect way to build an emergency fund or even pay off debt. The concept is right, but Consumer offers a digital safer way to do it! Tune in to find out how incorporating digital envolopes into your routine could meet your financial goals.

1
Credit Union New Year’s Resolutions 34:15

3M ago34:15

34:15

John shares the resolutions for 2024 he’d make as the leader of a credit union. Also, Glen discusses Klarna’s bizarre new BNPL subscription model, updates the Fed’s efforts to reduce debit interchange, and offers a differing view on data sharing. Links related to this episode: Full replay of the January 10 CU Town Hall: https://www.youtube.com/watc…

1
Does Your Credit Union Think Like a Brand? 38:22

3M ago38:22

38:22

Most credit unions have a set of brand guidelines that include dos and don’ts for their color palettes, logos, images, graphics, and copy. But do guidelines like these truly capture the essence of your brand? Allison Netzer, Chief Marketing & Strategy Officer at Nymbus and co-author of Think Like a Brand, Not a Bank, would answer that question with…

1
Has Blockchain Found a Problem for its Solution? 40:36

3M ago40:36

40:36

John and Glen share thoughts on Bitcoin’s underreported comeback and dig deeper into Generative AI’s 2024 outlook, good and bad.. Plus- more gloating about crypto price predictions, and why we should all be glad John is not the product manager for fire. Links related to this episode: Our prior 2024 predictions BIGCast (including Bitcoin’s price gue…

1
Congrats on Your New Kid! Cha-Ching ... 11:52

3M ago11:52

11:52

On this week's episode we are joined by two of our regular experts as well as two brand new parents. Only two short weeks after having their first baby, they have graciously agreed to come on as special guests all the way from St. Louis! Tune in as we discuss money, savings, and overall financial stability - not only for raising children, but for l…

1
NACUSO’s Big Ideas for Credit Unions of All Sizes 33:45

3M ago33:45

33:45

Glen speaks with NACUSO CEO Ronaldo Hardy about his collaborative vision for the organization he joined last summer, and the opportunity ahead for the industry overall. Also- Fiserv’s application for a limited banking charter, and conference season begins to rev up again. Links related to this episode: NACUSO: https://www.nacuso.org/ The NACUSO Net…

1
Chatting and Generating 2024’s Fintech Predictions (hopefully intelligently) 52:55

3M ago52:55

52:55

Our annual New Years rite of passage- Anne Legg and John Janclaes join John and Glen to forecast the big fintech/credit union stories of 2024- leading to a healthy blend of consensus and spirited debate. Will Gen AI continue its rocket-like ascent or become bogged down in regulation? Will instant payments take center stage? How good were the team’s…

1
Wimee: Empowering Young Minds Through Playful Imagination 10:16

3M ago10:16

10:16

In this episode, we explore the world of Wimee, an innovative educational robot. We're thrilled to continue our partnership with Wimee into 2024 and excited to share the news of Wimee's new book all about money!

1
Unwrapping Fraudsters' Favorite Holiday Schemes 10:11

4M ago10:11

10:11

The Holiday season can be a fraudsters favorite time. Lots of us are buying gifts both online and in stores. Its important to watch your back, and protect your money! Remeber, if a deal seems too good to be true, it probably is!

1
Wrapping a VERY Newsworthy 2023 39:41

4M ago39:41

39:41

2023 was so packed with major stories it’s hard to believe some are still less than a year old. Anne Legg and John Janclaes join John and Glen for a lively discussion of these events and their continuing aftermath. Links related to this episode: THRIVE Strategic Services: https://www.anneleggthrive.com/ Nymbus CUSO: https://www.nymbus.com/cuso/ Joh…

1
Pushing Past No: How Verity Credit Union is Challenging the Status Quo 35:48

4M ago35:48

35:48

Credit unions across the country are searching for ways to offer their underserved members pathways to homeownership. But when it comes to affordable housing, it’s clear that bolder action is needed to meaningfully move the needle. The affordable housing crisis is particularly acute in Seattle, Washington, where home prices increased by over 80% be…

1
Ho Ho Homes: Looking Forward to 2024 10:06

4M ago10:06

10:06

Whether you're just wondering what's going on in the housing market, or maybe your New Year's resolution is to get that new home. This podcast is full of useful information for you! Find out what to expect in 2024 with this crazy housing market.

1
Cybercrooks Decide to Aim Low 35:51

4M ago35:51

35:51

John and Glen sort through what we know about the ransomware attack that knocked 60 small (under $100 million) credit unions offline, including why it should be neither a surprise nor a sign of small CU weakness. Also- updates to last week’s OpenAI coverage. Links related to this episode: CU Today’s coverage of the ransomware attack: https://www.cu…

1
Deepfakes and Deepening Relationships via Call Centers 22:22

4M ago22:22

22:22

Gaelan Woolham, director of Capco, joined the podcast to discuss his unique insight into the world of deep fakes and AI frauds in the financial world.By Hunter Young

1
Identifying the Signs of the Holiday Blues 14:16

4M ago14:16

14:16

The holiday blues are real, and they can affect anybody! Give this podcast a listen to help idetify the warning signs and find out how to help firends and love ones through the holiday blues.

1
Open AI's Messy First Birthday Party 46:12

5M ago46:12

46:12

John and Glen dive into the mysterious, fascinating and perhaps still ongoing Open AI governance saga, dissecting the role of concepts like effective altruism, artificial general intelligence, reinforcement learning and board responsibility (There’s a credit union tie-in, we promise.). Also, John’s special offer to Microsoft CEO Satya Nadella. Link…

1
Credit Unions Bank Businesses Better 12:05

5M ago12:05

12:05

A lot of times when people think business banking, they don't think credit unions. They couldn't be more wrong! As a credit union, we love helping businesses with their finances. In fact, there are even some advantages, outlined in this podcast, to doing your business banking with a credit union versus a larger bank.…

1
Venturing Further into VentureTech 41:00

5M ago41:00

41:00

More highlights from the VentureTech conference: Penny Finance founder Crissi Cole on her startup’s “women-first” approach to financial planning, QCash CEO Seth Brickman on getting an offer his CUSO couldn’t refuse, and Vertice AI co-founder Mitch Rutledge on collaborating with Wellby Financial’s Richard Sowell to fuel member engagement. Links rela…

1
How Self-Help Credit Union Helps Communities Help Themselves 49:31

5M ago49:31

49:31

Is “ownership and economic opportunity for all” an idealistic pipe dream, or is it an achievable goal? Self-Help Credit Union would like to think the latter. Its mission statement embodies the credit union’s penchant for thinking big and pushing the boundaries of what credit unions can do and be. This month, we’re thrilled to be joined by Randy Cha…

1
Consumers' Own Jim McKee Building Community Through Humility 9:01

5M ago9:01

9:01

On this special 250th episode of Money, I'm Home, we speak to the man... The myth... The legend... Jim McKee. Jim has been an employee at Consumers for over 15 years. If Consumers is volunteering or sponsoring an event out in the community, you can pretty much bank on Jim being there. On this episode you will find out why Jim has made volunteering …

1
A Fintech Thanksgiving 2023 44:56

5M ago44:56

44:56

Continuing our annual BIGCast tradition, John and Glen are joined by Anne Legg and John Janclaes for a roundtable discussion of the credit union and fintech developments they’re most thankful for. Also- a quick look back at the Best Innovation Group’s first ten years. Links related to this episode: THRIVE Strategic Services: https://www.anneleggthr…

1
Being Proactive When Managing Your Mortgage Payments 7:28

5M ago7:28

7:28

Tough financial situation can truly happen to anybody. It could be something a long time in the making, or it could be some thing that comes out of nowhere after something unexpected happens. In this weeks podcast, will talk about what to do if you find yourself in trouble with your finances. Our number one piece of advice: Be proactive, and start …

1
Youth Will Be Served (that’s the goal…) 40:34

5M ago40:34

40:34

Just back from last week’s VentureTech conference, Glen has interviews with a trio of founders from standout startups: Sparrow’s Harrison Hochman, Debbie’s Rachel Lauren, and Legal Karma’s Kory Kelly. Also- the PSCU/Co-Op merger, and the relentless pursuit of deposits and the elusive Generation Z. Links related to this episode: Sparrow: https://www…

1
From Serving Our Country to Serving Communities 11:19

5M ago11:19

11:19

Wimee Founder and President, Michael Hyacinthe, joins us this week to talk about his journey as a veteran and entrepreneur.

1
A Wizard, a Centaur and a Regulator Walk into a Conference... 38:19

5M ago38:19

38:19

In Part 2 of our Money 20/20 coverage, Glen speaks with Guppy CEO (and Money 20/20 Wizard!) Sanjib Kalita about how Unicorns have given way to the Age of Centaurs. MSUFCU’s Ami Iceman and Prizeout founder David Metz discuss an adtech solution that leaves everyone better off, and Glen recaps other key takeaways from Vegas. Links related to this epis…

1
Fraud Lurking in Our Community 9:11

6M ago9:11

9:11

To many, fraud might seem like something that could never happen to them or sombody they know. In reality, it is happing every day, to people in OUR community.

1
The Old Fintech Can’t Come to the Phone Right Now…. 43:19

6M ago43:19

43:19

Glen shares highlights from an even more rousing than usual Money 20/20, including Silicon Valley Bank’s Chief Product Officer Gagan Kanjlia on a bold branding decision, Cushion Founder Paul Kesserwani on BNPL’s awkward evolution, and Twentyfold’s William Mellis on a new fintech research platform. Also- Debit’s demolition derby and the Points Guy f…

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