The Unchurned podcast brings you the stories that will help you forge incredible customer relationships, prevent churn, & build institutional knowledge. The CS & BS series is a part of the Unchurned podcast wherein, with each episode, our hosts - Kristi Faltorusso, Jon Johnson, Josh Schachter, and special guests uncover the secrets of top leaders and innovators of companies so that you can advance your career and the performance of your customer success team. Unchurned, and the CS&BS series, ...
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Ever wondered how to use your experience to start or grow a business? The First Customer intimately dissects successful entrepreneurs journeys to their first customer. Learn from practical real-life examples of regular people transforming into superheroes by starting their own business. Buckle up … the rocket is taking off!
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CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.
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Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!
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This is The Jake Dunlap Show - where we talk to celebrities, thought, and industry leaders to discover their journey to success. The best way to learn is to live, life experience equals business experience. I am VERY excited that you have joined us. This show is like no other- you might laugh and cry, but you’ll definitely leave inspired and gain a whole new level of insight into the people you follow, love and admire.
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From global technology consulting firm Tag1 Consulting, Tag1 Team Talks are wide-ranging, in-depth conversations about implementing various open-source technologies, including the business prerogatives and technical ins and outs with leading web developers and technologists. Join us as we explore trends in open source. About Tag1 At Tag1, we are redefining the boundaries of digital possibilities. As a leading name in the industry, we are committed to delivering innovative and tailored soluti ...
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Welcome to Email After Hours by Sender Score, powered by Validity. By day, we help email senders all over the world boost their email performance. Once we’re off the clock, we interview email marketing experts to talk about email fails, spam, privacy laws, metrics that matter, content that converts—and anything else that keeps senders up at night. Nothing is off-limits. We know what works in email–and we know the road to your next great campaign is getting bumpier by the day. So, we’re makin ...
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B2B SaaS and Cloud founders, CEOs, and Go-To-Market operating executives share their journey as they scaled their business from $0M ARR to $100M and beyond. The guests share their insights on measurements of success, performance metrics, and benchmarks they use to guide and inform their decision-making and growth journey.Guests include founders and CEOs of amazing success stories such as LinkedIn, DocuSign, Marketo, Gainsight, Salesforce Commerce Cloud, ringDNA, InsightSquared, Cloudera and ...
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Learn SaaS and AI marketing in a fun and easy to understand way from Bill Macaitis, a trusted 7x marketing leader with 5 successful tech exits.
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Crossing the Enterprise Chasm is a podcast on how high-growth startups prepare to build with enterprises and Fortune 500 companies. Each week WorkOS founder Michael Grinich is joined by founders, early-stage team members, and product leaders who lead the charge to go upmarket. In every episode, you'll find tactics, strategies, and actions on how to successfully sell to and serve your crucial early enterprise customers.
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From the impact of technology on delivery logistics to changing consumer demands and preferences, from the rise of dark kitchens to the opportunities from virtual brands, listeners will gain a deep understanding of the forces shaping the sector. Whether you’re a delivery company, technology business, restaurant owner, or investor, tune in to The Delivery Prophets for insights, interviews and analysis. The perfect way to stay ahead of the delivery curve.
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The ultimate podcast for hotel, restaurant and hospitality leaders, The Hospitality Leadership Podcast is a weekly show hosted by Andy Jones, interviews industry leaders and shares actionable strategies for success, helping hospitality professionals at every level of the organisation take their skills and businesses to the next level. Whether you're an owner, manager, or aspiring leader, The Hospitality Leadership Podcast will transform you into a truly exceptional leader who can engage thei ...
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We Do B2B, the podcast by BlueOcean - The B2B Agency, is all about exploring the ins, outs, ups and downs of B2B Marketing here in Aotearoa, New Zealand. We'll uncover emerging trends and thinking while sharing inspiring real-world stories from B2B Marketers here in New Zealand. With the goal of supporting New Zealand’s B2B Marketing community in becoming one of the best and brightest anywhere in the world, let’s roll up our sleeves and take on tomorrow together.
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Welcome to the premier Social Media Marketing podcast, Beyond Social by Vista Social! We're the sensation turning the social game on its head – faster than you can double-tap a Gary Vee motivational post! In this corner of the podcast world, tech talk is far from dry and dreary; it’s as thrilling as scrolling through your feed at midnight, always in sync with what's trending. Tune in every Wednesday with our super hosts, Reggie and Vitaly (who could give late-night TV hosts a run for their m ...
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The First 90 Days podcast aims to break the myth of the ‘overnight success’ – bringing you the real story of how an entrepreneur can move from idea to business, in just 90 days. This podcast is a collaboration between The Growth Academy and WotWot Ventures, to build a real business ‘Upski’ – taking this from idea through to implementation and taking you along for the journey. You’ll get practical tips, as well as access to our real working documents, and templates you can use for your own bu ...
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Agency Lessons | Interviews with Founders, Owners, and Operators about Growth and Operations
Jakob Greenfeld
What if you could uncover the secrets behind the fastest growing agency businesses today? Join me as I’m interviewing agency founders, owners, and operators. You’ll learn how they kick-started their businesses and drove them to success. The guests range from owners of fresh, up-and-coming agencies to seasoned operators managing well-established firms. Tune in for insights and inspiration from the front lines of the agency world.
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A Journey into the Mindset of Successful Business Owners
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What would a world illuminated with magical experiences look like, rather feel like? Well, having envisioned it, I curated this customer experience podcast CX...Oh! to help people serve better and concoct experiences that are memorably superlative in nature. Join me, Supriya Sharma, your fond host in making it a reality! Each episode contains didactic information to inspire you to capitalise on the experience ecosystem and sprinkle stardust in your profession, personal life, and community.
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1
Earley On… Weekly Podcast on Information Access and Emerging Machine Intelligence
Earley Information Science
Weekly Podcast on Information Access and Emerging Machine Intelligence
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On this podcast, we talk about marketing strategies and tactics. Many of our podcast episodes will cover strategic marketing (segmentation, targeting, positioning, market orientation, branding, and offering development), but we will also discuss tactical marketing (Facebook advertising, email marketing, Google AdWords, SEO, and more) Our mission is to help you double the size of your business by using time-tested, proven marketing strategies and up-to-date marketing tactics.
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In the CFO Corner, we sit down with CFOs and corporate finance professionals to hear about the innovative approaches and technology they have used to scale and grow their organizations. They share the challenges they’re facing with mundane repetitive tasks and give their takes on what they’d like to see in the corporate finance function that can help CFOs achieve a stress-free working life. This is the podcast for you if you’re ready to learn about the innovative approaches that are out ther ...
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THE VISIBLE ENTREPRENEUR is the show for business owners who want to grow their visibility + publicity with easy-to-follow strategies. We love discussing traffic generators, income generators + breaking down exactly what is working right now in the online space. This is the place to come for motivation, education, comradery + support as you build your online empire. Each week we bring you actionable content, inspirational guests + exclusive gifts you can't find anywhere else. Host Michelle L ...
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The First Customer - Optimizing Success By Blending Process and Creativity with Jennifer Cresswell
20:17
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In this episode, I was lucky enough to interview Jennifer Cresswell, Founder of Thoughtgro. Jennifer grew up in the Harrisburg, Pennsylvania area and having a background in industrial engineering from Cornell, Jennifer's drive to improve and optimize systems led her to launch Thoughtgro in July 2022. Despite initial challenges and a steep learning …
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CELab - Ep 138 - Michele Wiedemer - The Learner-Centered Design Model - Part 2
49:14
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In business, the need for engaging learning experiences is staggeringly important. Yet the “how” is elusive. Conventional educational approaches don’t work well. You can be tempted to fall back on trusted methodologies only to find them to be too slow, unwieldy, or frustrating. We’re joined by Michele Wiedemer, Customer Education consultant and exp…
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Behind Slack’s Success: 🔥 The Fair Billing Policy 🔥
5:12
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In this video, I dive into Slack’s Fair Billing policy and how it became a key part of our product-led growth (PLG) strategy. By offering credits for inactive users, we aligned our goals with those of our customers, ensuring that we only made money when people actively used the product. This approach not only built immense goodwill but also drove S…
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Learn more about: D7ES from Tag1 - Extended Support for Drupal 7 after EOL
25:25
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With Drupal 7 reaching end-of-life in January 2025, many site owners and developers face a tough decision: migrate to a new version of Drupal or to a new platform, or risk running an unsupported site. But what if there was a third option? In this team talk, we introduce Tag1's Drupal 7 Extended Support service, a solution that allows you to keep yo…
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The First Customer - Unleashing the New Era in Content Creation with Founder Tim Branyan
23:02
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23:02
In this episode, I was lucky enough to interview Tim Branyan, founder of TrueFanz. Tim grew up in Kokomo, Indiana and explained how his early life, including the influence of his comedian father and his curiosity, shaped his entrepreneurial spirit. Tim's first business venture was modifying Xbox consoles during high school, which taught him about m…
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Engagement Metrics That Matter: The Key to Social Media Success
32:42
32:42
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Ever wondered what makes social media content truly pop? Spoiler alert: it's not about flooding your feed with posts; it’s about crafting shareable magic that gets people talking and tagging. In this episode of Beyond Social, hosts Vitaly Veksler and Reggie Azevedo dive into the art and science of creating content that’s impossible to ignore. From …
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😓 4 Strategies to Survive a Toxic Workplace 😓
6:06
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We’ve all been there at some point. You work long enough and at some point you encounter a really bad work environment. A workplace that stresses you out, drains your energy, and makes you dread coming to work each day. Toxic environments fester like a week old fish in the fridge. No one like them. Unfortunately, it’s not always as simple as leavin…
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The First Customer - Shifting Tech Landscapes through Digital Drift with CEO and Founder Jim Keeney
25:54
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In this episode, I was lucky enough to interview Jim Keeney, founder and CEO of Dapt Tech. Jim explains that the entrepreneurial drive is fueled by a desire to build things and solve problems, which began for him in childhood. He talks about how Dapt Tech helps businesses track profit and loss by activity, allowing them to accurately assess the cos…
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The First Customer - Orchestrating Mental Health Masterplan with CTO and Co-founder Mark Allen
23:31
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In this episode, I was lucky enough to interview Mark Allen, Co-founder and CTO of Cobalt Innovations Inc. Mark grew up in Bluebell, Pennsylvania. He credited his wife’s influence for igniting his entrepreneurial spirit. Initially working in tech as a software consultant, Mark eventually co-founded Cobalt during the COVID-19 pandemic. The platform …
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Avoiding PLG Landmines ❌ 7 Mistakes That Can Doom Your Strategy ❌
17:27
17:27
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Product-led growth (PLG) can drive incredible results, but only if you avoid these 7 common pitfalls. I break down the top reasons PLG initiatives often fail and provide strategies to ensure your success. Don’t let these challenges stand in your way—watch now to learn how to navigate the PLG landscape effectively. ============================= 🦥 Sa…
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Email After Hours Greatest Hits: Top Email Learnings from 2024 (So Far!)
13:19
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We’ve compiled snippets from our top episodes of 2024 (so far!) in this special “greatest hits” installment of Email After Hours. Looking to improve your email accessibility? Want to boost customer loyalty? Still struggling with Gmail and Yahoo’s new bulk sender requirements? Get tips and secrets to success from email experts at Yahoo, Hickory Farm…
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Why Do We Question the Value of Customer Success? ft. Brett Queener (Bonfire Ventures)
46:02
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#updateai #customersuccess #saas #business Brett Queener, Managing Director at Bonfire Ventures joins Kristi Faltorusso & Josh Schachter to shed light on the challenges faced by startups, the significance of customer success, and the transformative impact of AI in the industry. Brett shares insights from his extensive experience being on 15 boards,…
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The First Customer - Breaking the Healthcare Mold with CEO and Co-Founder Timothy Poore
19:46
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In this episode, I was lucky enough to interview Timothy Poore, the CEO and Co-founder of ATP Healthcare. Timothy shared insights into his journey as an entrepreneur, reflecting on how his upbringing, particularly his parents' business endeavors, shaped his work ethic and determination. He discussed the origins of ATP Healthcare, a company that spe…
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The Power of Developer Evangelism, Authentic Content, and Simple Messaging
22:28
22:28
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WorkOS CEO, Michael Grinich, and Datadog CMO, Sarah Varni, discuss learnings from Twilio’s growth from $400 million to $2.8 billion in revenue, the importance of developer evangelism as a function, and the nuances of marketing a broad platform like Datadog.By Michael Grinich
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The First Customer - Creating a Roadmap To Meaningful Metrics with Founder Catherine Griffin
23:30
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23:30
In this episode, I was lucky enough to interview Catherine Griffin, Founder of Impactable. Catherine recounts how her experiences leading a fund and accelerator in Philadelphia, which focused on social entrepreneurship and global innovation initiatives, inspired the creation of Impactable. Catherine explains that Impactable is a predictive impact a…
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The First Customer - The Formula For Infinite Business Growth with Founder Natalie Doyle Oldfield
22:44
22:44
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22:44
In this episode, I was lucky enough to interview Natalie Doyle Oldfield, CEO and founder of Success Through Trust Inc. Natalie grew up in Fredericton, New Brunswick, and shares that she was inspired by her parents' strong work ethic and entrepreneurial spirit. Her father’s experience as an author and business owner profoundly influenced her career …
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1
Ep 137 – Michele Wiedemer - The Learner-Centered Design Model - Part 1
53:22
53:22
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53:22
In business, the need for engaging learning experiences is staggeringly important. Yet the “how” is elusive. Conventional educational approaches don’t work well. You can be tempted to fall back on trusted methodologies only to find them to be too slow, unwieldy, or frustrating. We’re joined by Michele Wiedemer, Customer Education consultant and exp…
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1
Building the ultimate Zoom setup 🎥💰
1:07:37
1:07:37
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Watch this video podcast on Youtube for more visuals of the studio itself! If you want to up-level the professionalism of your Zoom setup, then this video is for you. Have you ever had a project that got a little out of hand? That you obsessed over and wanted to make sure every detail was right? Well, that may or may not have been me. Okay, it was …
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The First Customer - The Mastermind of Market Viability with CEO and Founder Marc Portney
24:07
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In this episode, I was lucky enough to interview Marc Portney, CEO and Founder of Globalsource Infrastructure Partners. Marc spent his early days in Queens, New York, where he displayed an entrepreneurial spirit by shining shoes for pocket money. He emphasizes the importance of relationships in business, recounting how his hands-on approach and aut…
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1
The Marketer’s Craft: The Art of Crafting Messaging that Sticks
20:08
20:08
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Ever wondered what it takes to be a stellar marketer? Spoiler: it’s not just about crunching numbers or churning out content. In this episode of Beyond Social, Vitaly Veksler and Reggie Azevedo tackle the art and science behind killer marketing. Vitaly and Reggie dive deep into the tightrope walk between creativity and strategy that sets exceptiona…
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DP:AB 01. Asia – How Density and Super Apps Transform Food Delivery Trends
34:29
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Welcome to our debut episode of Delivery Prophets: Across Borders, where your hosts JJ and Peter Backman dive deep into the evolving world of food delivery – one region at a time. In today's episode, we zoom into Asia and explore the critical role of delivery riders, compare delivery trends across Asia and Europe, and discuss the impact of super ap…
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EP 25. The Key to B2B Marketing Success: Actionable Insights from Tech Marketer of the Year Nick Whitehead
27:50
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Ever wondered what it takes to be recognized as Tech Marketer of the Year? Join us on "We Do B2B" as we chat with Nick Whitehead, the acclaimed CMO of Serko. Nick generously shares his extensive journey through the SaaS industry, his strategic insights on Serko's dual market approach, and how his team’s innovative partnership with Booking.com for B…
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Top 8 CMO interview questions (for founders & CEOs)
24:58
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Are you looking to hire a CMO but unsure where to start? I share my top eight interview questions that can help you find the right fit. Whether you’re seeking a creative genius or a data-driven strategist, these questions will guide you to the best candidate for your company’s needs. #CMO #Hiring #MarketingLeadership #SaaS Learn marketing + watch f…
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The First Customer - How to rewrite the rules of AI Communication with Co-founder Monik Pamecha
23:20
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In this episode, I was lucky enough to interview Monik Pamecha, CEO and Co-founder of Toma. Monik grew up in Bombay and was influenced by his hardworking father. This environment fostered an early interest in technology, leading him to create websites and tech blogs as a teenager. His first notable venture involved writing a humorous blog about a s…
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The First Customer - Building Knowledge Empires with Guru CEO and Co-Founder Rick Nucci
35:06
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35:06
In this episode, I was lucky enough to interview a very, very special guest, Rick Nucci, CEO and co-founder of Guru. Rick, highly regarded in the Philadelphia tech scene, reflected on a memorable moment at the Founder Factory event, where he humorously referenced a sports figure to highlight the significance of operations roles in companies. He emp…
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🚀 How to Hire the Right CMO for Your SaaS Startup! 💡
1:19
1:19
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🔍 Introduction to the Challenge Hey folks! Hiring the right Chief Marketing Officer (CMO) can be a daunting task for any CEO, especially in the fast-paced world of SaaS and AI startups. But fear not, because today, I’m breaking down the key lenses you need to consider to make this critical hire. From understanding your go-to-market motion to identi…
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Surprisingly Simple Ways to Improve Sales Team Performance
41:13
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Jake explores the essential elements of optimizing sales processes by emphasizing the balance between technology and human intuition. Drawing inspiration from leading brands like Tesla, he underscores the transformative power of integrating advanced tools with human precision to drive innovation across industries. He delves into strategies for achi…
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How to Future-Proof Your Email Campaigns with Deliverability Expert Al Iverson (Part 2)
23:30
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What are the rewards for implementing DMARC successfully? How will email authentication requirements continue to evolve? What role will mailbox providers, email service providers, and senders play? How will forces like AI impact an already volatile deliverability landscape? He joins Guy and Danielle to discuss all this and more! If you enjoyed this…
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How to Maximize ROI with Outcome-Based Scoring ft. Brent Grimes (Reef.ai)
44:53
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#updateai #customersuccess #saas #business Brent Grimes, Founder and CEO at Reef.ai joins the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter. Brent shares insights on outcome-based scoring for customer health and the power of leveraging data for predictive modeling in customer success. They also discussed the potential future con…
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The First Customer - In The Eye of An Innovator with Princeton Identity Founder Bobby Varma
26:28
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In this episode, I was lucky enough to interview Bobby Varma, CEO and founder of Princeton Identity. Bobby shared her journey from her early life in India to her entrepreneurial ventures in the U.S. She highlighted how her father's love for travel and entrepreneurship influenced her adaptability and problem-solving skills, which are crucial traits …
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Double Your Impact: Secrets of Employee Advocacy and Social Selling
23:55
23:55
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Curious about transforming your employees into brand ambassadors and social selling superheros? In this episode of Beyond Social, hosts Vitaly Veksler and Reggie Azevedo delve into the fascinating worlds of employee advocacy and social selling. Discover the secrets to leveraging your team's social presence to amplify your brand's reach and drive sa…
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How AI-Driven Insights Can Dramatically Boost Your Sales Conversion Rates
19:43
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In today's episode, I’m exploring how AI-driven insights can provide a deeper understanding of your customers, optimize your strategies, and lead to impressive sales growth. I’ll be sharing the latest statistics and examples from my own projects to illustrate just how impactful AI can be. I hope this episode will be full of valuable insights you wo…
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1
The 7 Go-to-market Principles for Developer Products
24:53
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In this episode, WorkOS CEO, Michael Grinich, and Partner at Calyx Consulting and former director of platform marketing at Slack, Ceci Stallsmith, discuss the tactics of building successful ecosystems, the importance of founder-led brand experience, and the seven principles of developer GTM. Watch the full episode here:https://youtu.be/ArxOC9JG6W4…
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1
Credits 💡 The SaaS Growth Hack You Aren't Using Yet 💡
4:28
4:28
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Cash 💵, Moolah 💰, Chedda 🧀, Benjamins 💸, Bread 🍞 Who doesn’t want some? And when it is free money … ooooooh baby, now we are talking. So today, I’m going to talk about CREDITS and how to use them effectively in your SaaS company. We’ll dive into the history of credits, how we used them at Slack to grow faster, and I’ll share some practical tips on …
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The First Customer - Shark Tank Series: Fresh Smiles from Grit with Joelle Flynn and Sonia Hounsell
25:50
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In this episode, I was lucky enough to interview Joelle Flynn and Sonia Hounsell, co-founders and co-CEOs of FunkkOFF, a company that creates innovative oral care products. Joelle, a seasoned entrepreneur with a background in finance, and Sonia, an experienced brand manager with a passion for strategy and analytics, share their journey from childho…
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The First Customer - Shark Tank Series: The Sticky Success of A Slime Master with Founder Mark Lin
20:52
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In this episode, I was lucky enough to interview Mark Lin, Founder and CEO of Sliimeyhoney. Mark shares the journey of how he founded his gourmet slime company. He explains that Sliimeyhoney creates slimes that not only look and feel like favorite foods but also smell delightful, making them sensory toys. Mark started his business during the COVID-…
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Ep 136 - Mini - Who's Going To Arrest Me When I Get My Certification Program Wrong?
24:20
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Certification - it's a challenging and sometimes contentious topic for Customer Education professionals. At CELab, we hear this question come up quite a lot. Chances are good that you may be asked to create a certification, or decide that you want to offer one. So how do you get started? Should you even be trying to build such a program? In this "m…
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Jake Dunlap discusses the evolving B2B sales landscape, underscoring the critical factors of speed and convenience that modern buyers prioritize. Drawing parallels to Blockbuster's fateful decision regarding Netflix, he stresses the imperative for businesses to embrace digital transformation. Jake critiques outdated methodologies like MEDDIC in tod…
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💸 How to Build a Brand with Zero Budget 🚀
11:43
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I’ve been doing online tech startups my entire life (past 30 years). Sometimes I had a big marketing budget, sometimes I had zero budget. ¯\_(ツ)_/¯ But I started with zero budget. And having nothing is the mother of invention when it comes to finding creative ways to build a brand. 🌟 So this post is for all those AI and SaaS startups that WANT to c…
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How to Future-Proof Your Email Campaigns with Deliverability Expert Al Iverson (Part 1)
17:02
17:02
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17:02
Should we wait around for the next email bomb to drop? No! Smart senders need to be proactive about future-proofing their programs. Luckily, Al Iverson, a bona fide email deliverability expert and the creator of the highly influential website Spam Resource, is here to give us some expert tips to stay ahead of the game. In part one of this two-part …
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1
Balancing efficiency and human touch in customer interactions ft. Julio Franco (Zappi)
55:09
55:09
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55:09
#updateai #customersuccess #saas #business Hosts Kristi Faltorusso, Jon Johnson and Josh Schachter are joined by Julio Franco, Chief Customer Officer of Zappi. They discuss the hurdles of educating customers on best customer success practices, the struggle to invest in customer education and consulting services, and the need for systematizing and r…
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The First Customer - Shark Tank Series: The Art of Small with Mini Materials CEO Jared Waters
24:01
24:01
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24:01
In this episode, I was lucky enough to interview Jared Waters, CEO of Mini Materials. Jared shares his unique journey from a small-town upbringing to becoming an entrepreneur. Jared explains how moving frequently in his childhood helped him become more outgoing, a trait that benefits his entrepreneurial ventures. He reveals that he bought Mini Mate…
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Explore Drupal's Workspaces: A Game-Changer for Site-Wide Content Staging
35:54
35:54
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35:54
Are you facing challenges with content staging on your enterprise Drupal site? The Workspaces module might be the solution you're looking for. Now available in Drupal core as an experimental feature, Workspaces allows for effective site-wide content staging. In this Tag1 Team Talk, Andrei Mateescu, Senior Architect at Tag1 and the module's lead mai…
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1
OMG it is PLG time!! 📊 Top 5 PLG metrics! 📊
21:12
21:12
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21:12
I am SUPER excited because we are finally diving into PLG!!!! (Product Led Growth) This is by far one of my favorite topics to talk about and I went a little crazy here. This is the first of 26 videos on PLG. That was not a typo. Yeah. Did you know you were subscribing to a crazy growth marketer who loved PLG so much? No? Well you do now. No take b…
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The First Customer - Shark Tank Series: Feeding Smart Using Baby Tech with Founder Veon Brewster
28:18
28:18
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28:18
In this episode, I was lucky enough to interview Veon Brewster, the founder of Veba Baby. Veon shares her journey from Jamaica to the U.S., where her upbringing in a household focused on education inspired her entrepreneurial spirit. She details her academic and professional background, highlighting her work in tech at Google and PricewaterhouseCoo…
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Unlocking Hidden Revenue💰 The Power of Customer Marketing in SaaS 💰
11:00
11:00
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11:00
Unlocking the Power of Customer Marketing in SaaS: Let’s Dive Deep! 🚀 Hey folks, today I’m talking about something crucial that I see too few SaaS marketing teams focusing on: customer marketing. I’m going to break down what customer marketing is, why the metrics often work against it, and why we need to do more of it. Alright, let’s dive in. What …
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The First Customer - Shark Tank Series: The Smash Hit Success of Co-Founder Tim Swindle
21:58
21:58
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21:58
In this episode, I was lucky enough to interview Tim Swindle, co-founder of PaddleSmash. Tim shares his journey from growing up in Chicago and being inspired by his entrepreneur father to his early ventures, including a golf teaching business at age 12 and a successful software company called PointDrive, which was later acquired by LinkedIn. He als…
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Fix Outbound Fast: Planning, Tools, and Processes to 2X Results in Q3 2024 with Mike Kavanagh
32:20
32:20
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32:20
In this episode, Jake engages in a conversation with Mike Kavanagh, the RVP of SMB Sales at Zendesk, recognized for his deep expertise in technology sales and GTM strategies. They discuss the evolving challenges of outbound sales, highlighting common pitfalls such as overly product-centric messaging rather than customer-centric solutions. Together,…
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1
The Dream Team: Secrets to Building a Rockstar Social Media Squad
15:29
15:29
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15:29
Curious about maximizing your social media team's potential? In this episode of Beyond Social, hosts Vitaly and Reggie dive into building an efficient and collaborative social media team. Discover how to leverage the strengths of various team members, from graphic designers to marketers, to create compelling content. Learn about the vital role of s…
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The First Customer - Shark Tank Series: Cooking in the 22nd Century with Founder Assaf Pashut
20:55
20:55
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20:55
In this episode, I was lucky enough to interview Assaf Pashut, the Founder of Chefee Robotics. Assaf shared his entrepreneurial journey, which began in Israel and Silicon Valley, where he developed a love for food and business. His initial foray into entrepreneurship was as a swim instructor, which later led him to start a catering business called …
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