Best Dentalofficemanager Podcasts (2024)

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Episode 124-AADOM Radio-Streamlining Insurance Verification: AI Solutions for the Office w/Sheela Roth 24:22

24d ago24:22

24:22

AADOM Radio & Pearl Present: Sheela Roth-Director of Clinical Operations Learning Objectives: -Understand how AI can streamline insurance verification processes, saving time and reducing errors. -Explore strategies for managing same-day industry demands effectively using AI solutions. -Learn how to leverage AI to free up office manager's time for m…

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Episode 123-AADOM Radio-The AADOM & Henry Schein Cares Foundation 2024 Practice Green Podcast 21:01

3M ago21:01

21:01

AADOM Radio & Henry Schein Presents: Jennifer (Jen) Kim Field, Chief Sustainability Officer, Henry Schein, Inc. jenniferkim.field@henryschein.com Erika Pusillo, Practice Optimizer at Spodak Dental Group, 2023 Green Leader erika@spodakdental.com Jennifer Z. Vickery, Vice President of Operations for Ocean Dental, 2022 Green Leader jenniferzvickery@gm…

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Episode 122-AADOM Radio-Behind the Smile: The Crucial Role of the Dental Office Manager w/Lorie Streeter & Dr. Lou Shuman 36:39

3M ago36:39

36:39

AADOM Radio Presents: Dr. Lou Shuman & Lorie Streeter Learn More About Lou: Dr. Lou Shuman DMD CAGS is the president and CEO of Cellerant Consulting Group, a founder of DSO Technology Solutions, and co-founder of LightForce Orthodontics. He is professionally known for his expertise in bringing new technologies from all over the world into dentistry…

1
Episode 121-AADOM Radio-Increase your rock-star status, decrease your stress! Penny Reed-Chief Growth Officer @ eAssist Dental Solutions 29:16

4M ago29:16

29:16

AADOM Radio & eAssist Present: Penny Reed-Chief Growth Officer Learning Objectives: Provide strategies for office managers in dental practices to enhance their performance and reduce stress levels. Offer practical advice on communication, time management, patient experience, self-care, and outsourcing dental billing. Empower dental practice leaders…

1
Episode 120-AADOM Radio-A Conversation with Dr. Aman Kaur, Founder of Women in DSO & AADOM Founder & CEO, Heather Colicchio 22:45

5M ago22:45

22:45

AADOM Radio Presents: Dr. Aman Kaur, Founder of Women in DSO & Heather Colicchio, Founder & CEO of AADOM Learn More About Women in DSO: https://womenindso.org/ Learn More About their Conference Mach6th-8th https://womenindso.org/empower-and-grow-2024 Learn More About AADOM https://www.dentalmanagers.com/…

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Episode 119-AADOM Radio-It's Patterson Dental Scholarship Time-The AADOM 2024 Conference 29:07

5M ago29:07

29:07

To apply for the scholarship, complete this form: https://www.dentalmanagers.com/about/events/patterson-scholarship-application/ Applications will be accepted until February 28th!By John Stamper

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Episode 118-AADOM Radio-Detox Your Equipment in the New Year w/Eric Payne, Founder of Tekagogo 24:52

6M ago24:52

24:52

AADOM Radio & Tekagogo Present: Eric Payne, Founder Learning Objectives: Benefits of using software as a solution in your practice in order to avoid downtime enabling you to produce the most dentistry per hour possible. 1. Less downtime- When your equipment fails and goes down, your whole office may be down, which is a loss of income and money for …

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Episode 117-AADOM Radio-5 Marketing Metrics That'll Skyrocket Dental Practice Growth w/Dominique Farrar-Chief Marketing Officer-Roadside Dental Marketing 23:09

8M ago23:09

23:09

AADOM Radio & Roadside Dental Marketing Present: Dominique Farrar-Chief Marketing Officer Learning Objectives: Why your new patient numbers might be deceiving Golden benchmarks that signal profit or drain Actionable steps to supercharge your marketing game More About Dominique: Dominique knows the world of design and development inside out. He spen…

1
Episode 116-AADOM Radio-The Ultimate Office Manager Side Hustle w/Penny Reed of eAssist Dental Solutions 26:14

8M ago26:14

26:14

AADOM Radio & eAssist Dental Solutions Present: Penny Reed Learning Objections: By the end of this podcast, listeners will be able to… Evaluate the potential for income and growth as an eAssist dental biller: Through real-life anecdotes and expert insights from Penny Reed, you will learn the financial prospects and career growth potential this side…

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Episode 115-AADOM Radio-No Budget, No Problem: 10 Free Ways to Grow w/Megan Lohman-Founder & Co-CEO Plan Forward 35:27

8M ago35:27

35:27

AADOM Radio & Plan Forward Present: Megan Lohman-Founder & Co-CEO Learning Objectives: - How to capitalize on open-enrollment season to grow your membership base. - Strategic daily opportunities to remind patients and your team of the membership plan - Where to find marketing gold in existing patient communications that position your membership pla…

1
Episode 114-AADOM Radio-Level up Treatment Acceptance: How to Market Your Patient Financing w/Adrian Valente 23:52

9M ago23:52

23:52

AADOM Radio & Sunbit Present: Adrian Valente Learning Objectives: -How to integrate financing into each stage of the patient journey -What channels to leverage to maximize marketing success -What successful financing marketing looks like with real-life examples -How to modernize patient financing to enhance the patient experience More About Adrian:…

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Episode 113-AADOM Radio-Beyond the Red Tape Analyzing, Renegotiating & Dropping PPOs w/Dianna McHugh of Kleer 29:34

11M ago29:34

29:34

AADOM Radio & Kleer Present: Dianna McHugh, Customer Success Team Leader Learning Objectives: -Lessons in PPO analysis -Steps to successfully disengage from participation without impacting patients or production -How to best support patients through the transition More About Dianna: Dianna leads the Kleer Success Team, an award-winning group of ded…

1
Episode 112-AADOM Radio-Mythbusting Outsourcing w/Penny Reed-Chief Growth Officer-eAssist Dental Solutions 28:20

1y ago28:20

28:20

AADOM Radio & eAssist Dental Solutions Presents: Penny Reed-Chief Growth Officer/eAssist Dental Solutions Learning Objectives: Uncover limiting beliefs regarding outsourcing Learn more about the “genius work” theory and how to boost productivity Discover how to measure ROI and evaluate other hidden costs such as burnout and turnover More About Penn…

1
Episode 111-AADOM Radio-Avoid HIPAA Headaches: Marketing Mistakes Dental Offices Make w/Kelsey Halvarson of Roadside Dental Marketing 18:00

1y ago18:00

18:00

AADOM Radio & Roadside Dental Marketing Present: Kelsey Halvarson-Roadside's Privacy & Security Officer Learning Objectives: ● 6 HIPAA marketing mistakes often overlooked ● You’ll walk away with an action plan to fix those mistakes and fast ● Why HIPAA could skyrocket your SEO rankings and visibility Learn More About Kelsey: With 15+ years of exper…

1
Episode 110-AADOM Radio-Avoid the recall roller coaster: Consistency is the key to a full schedule. Josh Muir of RecallMax 22:50

1y ago22:50

22:50

AADOM Radio & RecallMax Presents: Josh Muir-Director of Strategic Partnerships-RecallMax Learning Objectives: 1. How technology can help you spot the quick wins in your practice. 2. Understand how to build a patient care journey beyond automation. 3. Learn the limitations of your processes and how technology can solve them. More About Josh: Josh Mu…

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Episode 109-AADOM Radio-Video Testimonials are Marketing Magic w/ Fred Joyal CEO-TruBlu Social Smiles 29:18

1+ y ago29:18

29:18

AADOM Radio & TruBlue Social Smiles Presents: Fred Joyal-CEO-TruBlue Social Smiles Learning Objectives: Why patient video testimonials are so impactful Where to use testimonials to maximize their marketing value The team's responsibility in requesting testimonials What resources can be used to simplify every step of the process More About Fred: Fre…

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Episode 108-AADOM Radio-Ditch the Excel Spreadsheets, The Solution is Kleer w/Dianna McHugh-VP of Customer Success 26:43

1+ y ago26:43

26:43

AADOM Radio & Kleer Present: Dianna McHugh, VP of Customer Success at Kleer Learning Objectives: -The top problems practices run into when managing an in-house plan -The crucial components missing in most legacy solutions -Best practices and strategies to migrate your existing patients to an automated platform More About Dianna: Dianna leads the Kl…

1
Episode 107-AADOM Radio-These 3 Marketing Strategies Will Explode Patient Growth in 2023 w/Shannon Mackey-CEO of Roadside Dental Marketing 35:20

1+ y ago35:20

35:20

AADOM Radio & Roadside Dental Marketing Present: Shannon Mackey, CEO-Roadside Dental Marketing LEARNING OBJECTIVES: ● Why tactics like Instagram Reels won't get you new patients ● Step-by-step path to creating a patient-generating strategy for 2023 ● Immediate wins to inject cash into your practice ● The 1 marketing campaign no dental office is doi…

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Episode 106-AADOM Radio-Patterson Dental Scholarships for AADOM 2023 Annual Management Conference w/Christine Babett & Lorie Streeter 18:43

1+ y ago18:43

18:43

AADOM Radio & Patterson Dental Present: Christine Babett, Marketing Manager Patterson Dental Learning Objectives: Learn about the Patterson Dental AADOM Conference Scholarship Review Patterson's commitment to AADOM and the continued growth and development of the modern office manager Specifics of the scholarship to the Conference More About Christi…

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Episode 105-AADOM Radio-Don't Spend Money on Marketing Until You Cover These Bases w/Parham Nabatian -Co-Founder of DocSites 23:58

1+ y ago23:58

23:58

AADOM Radio & DocSites Presents: Parham Nabatian-Co-Founder of DocSites Podcast Learning Objectives: - Invest in a Successful Website, & Marketing Program - Achieve Your Marketing Goals - Save Money, Save Time & Save Resources More About Parham: Parham Nabatian is the co-founder of The DocSites and for the last 12 years he has collaborated with den…

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Episode 104-AADOM Radio-Get Max Value from Your Practice Management Software w/Christy Bench of Curve Dental 24:13

1+ y ago24:13

24:13

AADOM Radio & Curve Dental Present: Christy Bench Learning Objectives: 1. Learn what to expect from your practice management software partner 2. See how sharing your ideas can result in feature releases that make a difference for your practice 3. Learn how to get maximum value from your software experience More About Christy: Christy is a Training …

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Episode 103-AADOM Radio-Featured Company Replay-Dental Membership Programs-Smile Advantage w/Shelly Otte, MAADOM & Ryan Corby 26:18

1+ y ago26:18

26:18

AADOM Radio & Smile Advantage Present: Shelly Otte, MAADOM & Ryan Corby More About Shelly: Shelly Otte, MAADOM has been the Office Manager for Dr. Douglas Schulz (Corporate Lakes Dental) and the Education Center Manager at Corporate Lakes Education Center previously while in Kansas City. While there, she implemented their own in-office dental membe…

1
Episode 102-AADOM Radio-LIVECast Replay-How & When to Offer Patient Financing w/Adrian Valente of Sunbit 1:02:10

1+ y ago1:02:10

1:02:10

AADOM Radio & Sunbit Present: Adrian Valente, Director of Training & Enablement Learning Objectives: In this LiveCast, you’ll discover: -The strategies for how and when to offer patient financing -The must-have talk tracks for frictionless conversations with patients -How to market your financing and drive results -Learn about an innovative financi…

1
Episode 101-AADOM Radio-OnDeck, Your Financial Easy Button! 25:51

1+ y ago25:51

25:51

AADOM Radio & On Deck Capital Present: Kelsi Donnellon, Director of Strategic Partnerships Learning Objectives: Why should you consider working capital to grow and manage your business? What options are available for small businesses? What makes different options better or worse for different business situations? What makes OnDeck different from ot…

1
Episode 100-AADOM Radio-A Conversation w/Lorie Streeter, VP of AADOM 1:10:25

2y ago1:10:25

1:10:25

AADOM Radio Presents: Lorie Streeter, VP of AADOM Learning Objectives: Inspiration Fun Love Reflection Learn More About Lorie: Lorie has been working with The American Association of Dental Office Management, or AADOM for the past 14 years. Lorie is the Current Vice President of AADOM. Lorie’s dental career spans 32 years, 12 of which were spent as…

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Episode 99-AADOM Radio-Eliminate Patient No-Shows Through Marketing w/Milena Hoffman of Roadside Dental Marketing 28:06

2y ago28:06

28:06

AADOM Radio & Roadside Dental Marketing Present: Milena Hoffman-Campaign Strategist Learning Objectives: - Learn the real reason people aren't coming to their scheduled appointments - Get the call script that'll psychologically trigger people to actually show up - Discover the perfect patient consult that's guaranteed to skyrocket treatment accepta…

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Episode 98-AADOM Radio-The Cost of Disorganization. Brought to you by Zirc 29:09

2y ago29:09

29:09

AADOM Radio & Zirc Dental Present: Kay Hickey, Clinical Efficiency Consultant Learning Objectives: • Discover how the lack of good clinical systems can negatively affect the overall success of the practice. • Identify resources to help administrators identify blind spots and pain-points within the clinic. • Learn how Zirc’s Color Method can streaml…

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Episode 97-AADOM Radio-Innovation in patient financing: what office managers need to know. Brought to you by Sunbit. 36:14

2y ago36:14

36:14

AADOM Radio & Sunbit Present: Jay Letwat-Vice President, Dental, Sunbit Liz Russell- Director of Operations, Charles Ashley Mann, DDS & Associates & Co-President, AADOM Triangle Area North Carolina Chapter. Learning Objectives: • Understand the current patient financing landscape and recent innovations to determine which may be most beneficial for …

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Episode 96-AADOM Radio-How to Set Smarter Goals w/Laura Nelson-Founder/Front Office Rocks 32:38

2y ago32:38

32:38

AADOM Radio & Dental Whale Present: Laura Nelson-Founder of Front Office Rocks Learning Objectives: • How to set the appropriate goals and clearly define them. • Measure the goals to know how well you are doing against your goal • Define if you have accomplished the goal you set and what to do to help motivate the team to do it again in the future …

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Episode 95-AADOM Radio-Making the Most of Your Digital Communications for a Dynamic Patient Experience w/Amy Logan Parrish 43:29

2y ago43:29

43:29

AADOM Radio & Lighthouse360 Present: Amy Logan Parrish Learning Objectives: Understand your audience and how to engage with them in an elevated way. Gain ideas on how to build an intentional engagement strategy to strengthen patient relationships. Establish an ideal patient experience that reflects your practice vision and brand. More About Amy: Am…

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Episode 94-AADOM Radio-Advanced Case Acceptance Strategies w/Dr. Scott Leune of Breakaway Seminars 33:31

2+ y ago33:31

33:31

AADOM Radio & Dental Whale Presents: Dr. Scott Leune Learning Objectives: - Understand the ideal location for presenting finances. - Learn which new payment options promote case acceptance. - Find out how the payment option form design can be changed to drive up acceptance. - Understand strategies around phasing of treatment. More About Dr. Leune: …

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Episode 93-AADOM Radio-Protect Your Practice from Ransomware: 3 Easy Steps w/Steve White-DDS Rescue 22:01

2+ y ago22:01

22:01

AADOM Radio & DDS Rescue Present: Steve White-Senior Partner at DDS Rescue Learning Objectives: • Learn how much of a threat Ransomware is to your practice. • Learn what damage/costs a Ransomware attack will cause your practice. • Learn how proper security protection will also fulfill needed HIPAA requirements. • Learn the three easy steps you must…

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Episode 92-AADOM Radio-Do You Feel Successful? What Does This Really Mean? Rosanne Kassab-Perno, MAADOM, FAADOM 23:57

2+ y ago23:57

23:57

AADOM Radio Presents: Rosanne Kassab-Perno Learn More About Rosanne: Rosanne Kassab-Perno, MAADOM has spent the last three decades helping her husband Joe build his practice, Voorhees Family Dentistry. Rosanne is a proud lifetime member of AADOM and earned her Fellowship (FAADOM) in 2019. Most recently at AADOM’s 2021 conference, Rosanne was induct…

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Episode 91-AADOM Radio-Building Your Marketing Dream Team w/Angela Byrnes & Whitney Speir of Roadside Dental Marketing 23:29

2+ y ago23:29

23:29

AADOM Radio & Roadside Dental Marketing Present: Angela Byrnes-Director of Client Services Whitney Speir-Marketing Director Learning Objectives • Discover how to get the entire team involved in (and excited about!) marketing • Identify ways to find marketing-minded individuals during the hiring process • Get tips for onboarding new employees into y…

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Episode 90-AADOM Radio-What It's Really Like to Use Cloud-based Software w/Cody Clark of Curve Dental 14:28

2+ y ago14:28

14:28

AADOM Radio & Curve Dental Present: Cody Clark, Product Specialist Learning Objectives: • The differences between server-based and cloud-based software • How cloud-based software can enhance work/life balance • The cost savings of cloud-based software compared to server-based systems • How the right cloud-based software can make an office manager’s…

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Episode 89-AADOM Radio-Maximizing the Reach of Your Content-Angela Byrnes & Whitney Speir/Roadside Dental Marketing 26:04

2+ y ago26:04

26:04

AADOM Radio & Roadside Dental Marketing Present: Angela Byrnes & Whitney Speir Learning Objectives: Discover why you should be creating videos within the practice Find out what topics patients are actually interested in Learn how to repurpose one video into 10 pieces of marketing content across multiple channels Identify how to get it done efficien…

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Episode 88-AADOM Radio-You Got a 5 Star Review, Now What? Ryan White-Weave 27:18

2+ y ago27:18

27:18

AADOM Radio & Weave Present: Ryan White-Senior Dental Marketing Manager Learning Objectives: During this podcast you will learn: 1) What to do after getting a 5-Star review 2) How to remedy bad reviews and turn them into positives 3) Build a review strategy to get new patients About Ryan: Ryan White, Weave's Senior Dental Marketing Manager, has spe…

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Episode 87-AADOM Radio-Direct Dental Care vs. Dental Insurance: How Kleer Employee Care Helps Eliminate the Most Frustrating Aspects of Dental Coverage and Help Your Community Get Better Care w/ Dave Monahan ... 28:16

2+ y ago28:16

28:16

AADOM & Kleer Present: Dave Monahan CEO Kleer Resources: https://www.kleer.com/aadom20 Learning Objectives: Understanding the current state of employer-sponsored dental coverage. Understanding the need for alternative dental coverage options. Explaining Kleer Employee Care — what it is, plus benefits and use cases. Learning the differences between …

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Episode 85-AADOM Radio-LIVE from AADOM 2021 Conference-Dr. Talk! 23:15

2+ y ago23:15

23:15

Here are the 3 Dr's John got a chance to speak with: Dr. Brandon Allen of Allen Family Dentistry in Athens, Texas-1:17 into the podcast Dr. Joe Perno of Vorhees Family Dentistry in Vorhees Township, New Jersey-6:12 into the podcast Dr. Traci Portnoff of Cornerstone Dental in Westborough, Massachusetts-15:05 into the podcast…

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Episode 84-AADOM Radio-Turn Your Treatment Coordinator into a Master Closer w/Bart Knellinger-Progressive Dental Marketing 33:37

2+ y ago33:37

33:37

AADOM Radio and Progressive Dental Marketing Present: Bart Knellinger/President & CEO/Founder-Progressive Dental Marketing Event Info: https://www.progressivedentalmarketing.com/wp-content/uploads/2021/10/TCI-PDF-for-AADOM-Audience.pdf Learning Objectives: After networking and working with so many offices in the dental field for over 13 years, we h…

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Episode 83-AADOM Radio-Is Drama Killing Your Culture? How to go from the “Drama Triangle” to the “Empowerment Dynamic” w/Tonya Lanthier RDH-DentalPost 39:41

3y ago39:41

39:41

AADOM Radio & DentalPost Present: Tonya Lanthier, RDH Learning Objectives: Learn how to stop drama in its tracks to create a purpose-driven culture. When we are aware of what drives our behaviors, we can take better care of our team, our patients, and the people in our lives. Learn More About Tonya: Tonya Lanthier is founder and CEO of DentalPost, …

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Episode 82-AADOM Radio-How a single software platform can make life easier for DOM’s, the doctor, and the staff w/Rebecca Chapman. Brought to you by Curve Dental. 25:46

3y ago25:46

25:46

AADOM Radio & Curve Dental Present: Rebecca Chapman Learning Objectives/Discussion Points: Define what a single software platform is. How did having a single platform eliminate data synchronization issues for Rebecca. How does a single platform enhance the patient and staff experience. Curve GRO and it's patient engagement features. Advantages of h…

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Episode 80-AADOM Radio-Make the Case for Attending AADOM21 32:33

3y ago32:33

32:33

AADOM Radio Presents: Debbie Evans, MAADOM and Jennifer Steadman BSDH, RDH, MAADOM Some of the topics discussed: How did you get involved in AADOM, when, what was the first meeting you attended? Can you describe your first meeting, what did you learn, how did you implement with your team, how did you get team buy in if they weren't there, etc. How …

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Episode 79-AADOM Radio-How to Cut Ties with PPOs w/Dave Monahan of Kleer 38:37

3y ago38:37

38:37

AADOM Radio & Kleer Present: Dave Monahan "Doing the Math" Resource: https://kleer.wistia.com/medias/ibdn8r75aq Learning Objectives: Learn the seven step process of how you can get rid of bad PPOs for good Understand why membership plans are important to the process Determine what you can do today to help your doctor(s) get started. More About Dave…

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Episode 78-AADOM Radio-Build a Culture of Achievement & Accountability w/Genevieve Poppe-Brought to you by Lighthouse360 42:15

3y ago42:15

42:15

AADOM Radio & Lighthouse360 Present: Genevieve Poppe Learning Objectives: -Discover the nuts and bolts of a proven management operating system for your practice -Identify the importance of vision and goals -Pinpoint critical leadership competencies and skills -Gain tools that create accountability without conflict -Understand the importance of freq…

1
Episode 77-AADOM Radio-Making the Contactless Connection at Your Dental Practice w/Ryan Merriman of Rectangle Health 31:36

3+ y ago31:36

31:36

AADOM Radio & Rectangle Health Present: Ryan Merriman Learning Objectives: In this podcast, learn how to solve practice pain points in the dental industry and hear best practices on how to meet patient’s needs for: - Clarity into their financial responsibility - Contactless, safe, and frictionless experiences - Convenient payment options including …

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Episode 76-AADOM Radio-The Missing Link w/Brandi Hooker Evans & Martin Kearns of Lighthouse360 28:57

3+ y ago28:57

28:57

AADOM Radio & Lighthouse360 Present: Brandi Hooker Evans & Martin Kearns Learning Objectives: 1. Develop verbiage that connects patients to administration to clinical care 2. Recognize the opportunity in adversity, learn how to draw strength to empower your team's present and future 3. Discover the keys to team cohesion, a fun office culture, and g…

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Episode 75-AADOM Radio-How to Change Practice Management Software (Nearly) Painlessly w/Alison Muckenfuss-Brought to you by Curve Dental. 20:47

3+ y ago20:47

20:47

AADOM Radio & Curve Dental Present: Alison Muckenfuss More About Alison: Alison Muckenfuss is a former practice manager who helped open two dental practices that grew into million-dollar businesses over fifteen years. She managed all aspects of the practices, including scheduling, staffing, insurance, collections, and more. Alison was instrumental …

1
Episode 74-AADOM Radio-Top Marketing Trends for Dental Practices w/Whitney Speir of Roadside Dental Marketing 27:01

3+ y ago27:01

27:01

AADOM Radio & Roadside Dental Marketing Present: Whitney Spier Learning Objectives: Identify the top marketing trends dental providers MUST adopt for a thriving practice Discover how to implement these trends into your marketing planning Get practical suggestions to avoid overwhelm in implementing these new trends More About Whitney: With more than…

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Episode 73-AADOM Radio-Attracting Patients & Protecting Relationships with Social Media-Rita Zamora/Brought to you by Care Credit 28:21

3+ y ago28:21

28:21

AADOM Radio & Care Credit Present: Rita Zamora Learning Objectives: - Describe how physical distancing has impacted the use of social media and what this means for your practice - Discuss key strategies to elevate your social media communication to grow stronger relationships and attract new patients - Discover tips and insight to streamline, bette…

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