Do you want to know what other customer success and post-sale professionals are thinking about, struggling with, or succeeding with? The Daily Standup is the flagship podcast on the Lifetime Value Media network, cohosted by Dillon Young, Jean-Pierre "JP" Frost, and Rob Zambito. We're publishing daily and sharing the most diverse and unfiltered array of guests. Tune in to hear industry titans and newbies alike chopping it up, sharing their hot takes, workshopping their current challenges, or ...
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Muscle Men is season one of Extreme, the BBC podcast that knows no limits. Each action-packed season tells the story of people who've pushed themselves to the very edge of what's physically or mentally possible - and in doing so, have changed the world... 1980s Los Angeles. A young, amateur bodybuilder named William Dillon comes to California in search of the supersized American dream - to get absolutely jacked. But beneath the smell of sweat, pulsing disco beats, and the rhythmic clank of w ...
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Mary Brezik and Kim Dillon are two pediatric speech-language pathologists with over 25 years of combined experience. As speech therapists, we are often the first professionals to assess young children once they are referred by their pediatrician. Either they are not talking well or they are not eating well. We get to know our patients, their families, and how they are developing. We have a front row seat during the first critical and formative years of development for those who receive our s ...
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In the 'The Real Deal on Drugs' podcast series Paul Dillon answers the questions he is most regularly asked by students across the country. It is important to remember that the content has been developed with young people in mind and aims to provide them with the information they want to know about alcohol and other drugs.
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Radio 4's Saturday morning show brings you extraordinary stories and remarkable people.
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The comedy show where hosts Sam Tripoli and Johnny Woodard look for evidence that our simulation is, in fact, broken.
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Show Description: "Unapologetically Her" is a podcast dedicated to empowering young women as they navigate the challenges of adulthood. Join me, Natalie Nadeen, as I feature influential women from diverse backgrounds who generously share their life stories and valuable insights. Together, we address taboo topics, provide inspiration, and offer life lessons to empower the next generation of young women. Connect with the Host: Natalie Nadeen Toronto, Canada IG/TikTok: @unapologeticallyherpod I ...
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A weekly youth-led podcast focusing on issues that matter to young people, mental health and wellness. This podcast was produced in the Kincumber Neighbourhood Centre Youth Space as part of a NSW Government Regional Radio Grant.
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Welcome to Fix Your Gym, a podcast dedicated to seeking out expert knowledge to bring you the latest news on innovation and technology from leading entrepreneurs, executives, tech experts and other leaders from different sectors of the dynamic fitness industry we all love to be a part of.
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Pro Journo is a journalism social enterprise for young people interested in business and economic aspects of today’s toughest societal challenges. Our core impact is to amplify their views and concerns in today’s global debates through high quality and independent journalism. As an education and outreach organization, we provide unique, original reporting opportunities around the world that is supported by an online learning community of like-minded peers and experienced journalism educators ...
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Buckeyes TomOrrow Morning covers Ohio State football, basketball, hockey, and other athletics with daily episodes. Host Tom Orr is joined by guests including beat writers, recruiting analysts, and podcasters, to discuss the latest news about the Buckeyes, football recruiting, college football conference realignment, the College Football Playoff picture, and more.
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Come take a seat On the Couch with Clare, your weekly dose of common sense and raw conversations, where psychology meets everyday life. It’s a show aimed to bring scientific insights, engaging conversations and never shies away from the tough topics across health, relationships, politics, parenting and everyday life. You’ll hear from guests from diverse backgrounds, including media personalities, authors, and health professionals. Expect a blend of professional wisdom, personal anecdotes and ...
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Encounters: Rich, Young, Powerful & Completely Broken - Chris Dillon, Lead Pastor 10 27 24
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Ever meet someone who seemingly had it all? Wealth, position, the picture perfect family Christmas card…only to find out they’re one of the most miserable people you know? It's a story as old as time. Jesus encountered a young guy that fit this mold to a tee. Though he was spiritual, he loved something else more than Jesus. The truth is, self-relia…
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Episode 138: Most companies are squandering a golden opportunity. ⏱️ Timestamps: 00:00:00 - Everyone wants success, no one wants data work 00:00:23 - Introducing Irwin 00:01:27 - Why customer contact databases fall short 00:03:58 - Data responsibility: Who should own it? 00:04:47 - Clean data unlocks limitless potential 00:06:30 - The value of a fu…
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FROM THE HOTLINE: Negotiation via preparation
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Renewal negotiations have the potential to get out of hand. Kristi and Stino give their best tips for preventing things going sideways. Subscribe to the Lifetime Value newsletter: https://lifetimevalue.link/subscribe ⏱️ Timestamps: 00:00:00 - Intro 00:02:33 - Setting up multi-year contracts for enterprises 00:05:30 - Budget planning timing and nego…
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Has A Weekend Of Upsets Given Ohio State An Easier Playoff Path?
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Week two of the College Football Playoff rankings will come out Tuesday night, but after a weekend filled with major upsets, Tony Gerdeman and Tom Orr of BuckeyeHuddle.com are taking a look ahead at what it could all mean for the projected field of 12 teams for this year's playoff. Will Georgia fall out of the field entirely after getting stomped b…
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Episode 137: Diane Gordon's been doing this for over three decades, and the margin for error is still too damn high. ⏱️ Timestamps: 00:00:00 - Intro 00:00:54 - A customer experience nerd 00:01:31 - Struggling with retention forecasting 00:02:50 - Trust no health score 00:03:10 - Health scores: More of a guessing game? 00:04:36 - Keep sentiment and …
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Encounters: Dogs, Bread, And The Grace Of God - Rodney Howell, Outreach Pastor 11 10 24
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The encounter between Jesus and a Greek-speaking, Syrophoenician, Canaanite, Gentile woman can be confusing and even sound offensive. Her approach and response is instructive for Jesus’ disciples then and now, and Jesus shows a great priority in His mission that is critical for every one of His followers. From the Old Testament to Jesus’ time to th…
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Inside The Blocked Punt That Kickstarted Ohio State's Win Over Purdue
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It feels like it has been a while since the Ohio State special teams unit made a really impactful play, but they did just that on Saturday, blocking a punt to set up the Buckeyes' first touchdown in a 45-0 win over Purdue. After the game, Ryan Day talked about what they saw on film, what they changed, and how important that play was in getting thin…
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5 Things We Learned From Ohio State's 45-0 Win Over Purdue
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The Ohio State Buckeyes are now just three wins away from a spot in the Big Ten Championship Game and a potential rematch with No. 1 Oregon. Ryan Day's team handled its business on Saturday, knocking off lowly Purdue, 45-0 in front of more than 103,000 fans inside Ohio Stadium. Kevin Noon of BuckeyeHuddle.com joins host Tom Orr to discuss their big…
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Rick Stein, Lady Anne Glenconner, Andy Cato, Kate Humble
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Celebrated chef, restaurateur and TV star Rick Stein, is more than a master of seafood - he’s a well-travelled storyteller with a deep-seated love for food that transcends borders. He has a new heart and a fresh outlook on life. Andy Cato, best known as one half of the pioneering electronic duo Groove Armada, is equal parts DJ, musician and forward…
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Which Young Buckeyes Will Stand Out Against Purdue?
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The 7-1 Ohio State Buckeyes enter Saturday's game against 1-7 Purdue without a lot of questions. Ryan Day's team just picked up a big win on the road at Penn State, and is favored by more than five touchdowns against the Boilermakers. But if the Buckeyes can get out to a comfortable lead, it could be a great opportunity to give some younger and les…
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Episode 136: What's the changing of one little letter mean, anyways? ⏱️ Timestamps: 00:00:00 - Intro 00:01:21 - Customer success vs. customer experience 00:02:33 - Do titles even matter at all? 00:03:32 - CX vs. CS: Is it just marketing hype? 00:04:46 - The blurred lines between CX and CS 00:06:30 - Responsibilities matter more than titles 00:07:53…
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Ross Fulton Analysis: How Jim Knowles' Ohio State Defense Shut Down Penn State
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After weeks of complaints from Ohio State fans, Jim Knowles' defense came out and dominated long stretches of the Buckeyes' win over Penn State, holding the Nittany Lions' offense without a touchdown, thanks in part to a key goalline stand. Ross Fulton, the Xs and Os guru at BuckeyeHuddle.com says one of the key tweaks that Knowles has made is goin…
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Episode 135: Recently, Diana De Jesus stopped caring what you think. ⏱️ Timestamps: 00:00:00 - Intro 00:01:00 - Meet Diana De Jesus, new GM at Stand the F Out 00:01:40 - Transitions in customer success roles 00:03:23 - Balancing priorities during transitions 00:05:35 - Embracing imperfection in role changes 00:06:15 - The CS mindset sneaking into r…
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Ross Fulton Analysis: How The Buckeyes' Offense Got Back On Track At Penn State
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The Ohio State struggled to put up yards and points against Nebraska at home, but bounced back with a solid performance on the road at Penn State. So how did Ryan Day and Chip Kelly get things back on track, and how did the new-look offensive line perform? Ross Fulton, the Xs and Os guru at BuckeyeHuddle.com joins host Tom Orr to break down the goo…
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Episode 134: James Lawson tells us what outsiders see when looking in. ⏱️ Timestamps: 00:00:00 - Intro 00:01:01 - James Lawson: A lifetime in customer success 00:02:05 - The CS bubble and its confusion 00:03:54 - Should customer success be easier to grasp? 00:04:52 - Online behavior and the CS reality bubble 00:06:57 - Revenue and the CS role: It’s…
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Ohio State Football Insider: Have The Buckeyes Found Their Offensive Line?
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The Ohio State football team is 2/3 of the way through its regular season schedule, and now turning its attention to this weekend's game against Purdue. Have Ryan Day and his team found their new offensive line, with Donovan Jackson at left tackle and Carson Hinzman at left guard? Can the Buckeyes avoid a hangover following their big win at Penn St…
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Starting a New Fitness Equipment Service Business with Peter the Owner of Fitness Fix Pro
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In episode 23 of Fix Your Gym, Adam Niffen interviews Peter Im, founder of Fitness Fix Pro, as he discusses the challenges and triumphs of starting a side hustle while working full-time and the motivations behind his entrepreneurial spirit. Tune in to learn about the latest trends in fitness equipment services and gain insights from Peter's entrepr…
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Episode 133: Kathryn Vaughn learned how to build her team from the best. ⏱️ Timestamps: 00:00:00 - Intro 00:01:20 - The 1992 Dream Team inspiration 00:04:28 - Building a CS dream team from scratch 00:05:23 - Do successful CS teams need to specialize? 00:05:41 - Generalists vs specialists: Rob's hiring strategy 00:07:49 - Trust and teamwork in custo…
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#139: Election Extravaganza! + What Would It Take To Vote for Kamala? + The Rogan Bump
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The guys are back on a short turnaround with their 2024 Election Extravaganza! We discuss what's at stake in the choice between Kamala Harris and Donald Trump, and what it would take to get us to vote for Kamala Harris. We also discuss the big "Rogan Bump" Sam Experienced after his recent run on the Joe Rogan Experience, Kill Tony, Jimmy Dore, Adam…
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Where Will Ohio State Be In The Initial College Football Playoff Rankings?
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The College Football Playoff committee will announce its first set of rankings for the 2024 season on Tuesday evening. The crew from BuckeyeHuddle.com will be live-streaming our instant reactions to the rankings and the initial bracket reveal for the first ever 12-team playoff. So what could that bracket look like, and where could Ohio State fit in…
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S3E8: Dance with Purpose: Studio of Movemint's Meg Minter
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In this episode of our Changing the Game season, Meg Minter, founder of Studio of Movemint, shares her journey from competitive dancer to transformative studio owner in Fort Worth, Texas. Growing up in the world of competitive dance, Meg witnessed many challenges, from body image pressures to extreme competitiveness, that shaped her desire to creat…
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Episode 132: Marc Ray thinks we're losing the plot. ⏱️ Timestamps: 00:00:00 - Intro 00:01:08 - Marc's background in customer success 00:01:39 - Over-complicating customer success strategies 00:02:42 - Aligning teams and simplifying processes 00:03:08 - Leadership’s role in adding complexity 00:04:52 - Avoiding distractions in customer success 00:06…
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Encounters: Jesus And The New Birth - Chris Dillon, Lead Pastor 11 03 24
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The story of Jesus and Nicodemus is a famous one. In this dialogue with a wise, old religious teacher, Jesus drops a bombshell that reframed the human understanding of God’s Kingdom. It’s not enough to be moral. Or follow a list of do’s and don'ts. To see the Kingdom of God, you have to experience a new birth. Jesus didn’t come to make you better, …
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What Did Ohio State's Win At Penn State Mean To The Buckeyes?
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The Ohio State Buckeyes are up one spot to No. 3 in the Associated Press poll following their 20-13 win over Penn State in Happy Valley, but the impact of that win could go far beyond just climbing one rung higher on the rankings ladder. In this episode of the Buckeyes TomOrrow Morning podcast, you'll hear from Ohio State head coach Ryan Day and st…
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5 Things We Learned From Ohio State's 20-13 Win At Penn State
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The No. 4 Ohio State Buckeyes picked up their biggest win of the 2024 college football season, knocking off No. 3 Penn State on the road in State College, 20-13. Beyond just the win, there was a lot for Buckeye fans to feel good about during the game, including the play of the offensive line, the rushing attack, the linebackers, the defense allowin…
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Phil Wang, Nigel McCrery, Chitra Soundar, Peter Capaldi
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Phil Wang, who says he wouldn’t be a comedian if he wasn’t of mixed heritage, Malaysian and British, his latest Netflix special opens on the subject of reheating rice and how in the west we’re afraid to do that…so what does his dual heritage allow him to do A question we could also put to Chitra Soundar, the award-winning children’s writer, who gre…
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#138: Sam, Trump Break Records on Joe Rogan's Podcast + Tony Hinchcliffe Controversy + Election Talk
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Sam recaps his return to the Joe Rogan Experience podcast talks about becoming eskimo brothers with former president Donald Trump on this edition of Broken Simulation. We also discuss the election, the Tony Hinchcliffe controversy and how Joe Biden got him completely off the hook, and whether Kamala Harris will appear on Rogan as well. We end the s…
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Buckeyes vs. Penn State Preview: What's The Plan For Ohio State's Offensive Line?
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The No. 4 Ohio State Buckeyes enter Saturday's showdown with the No. 3 Penn State Nittany Lions with a big question mark on the offensive line. With backup left tackle Zen Michalski likely to miss the game with an injury, the big question is how the Buckeyes will shuffle their personnel up front. Tony Gerdeman of BuckeyeHuddle.com joins host Tom Or…
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Episode 131: Are you the quarterback, the conductor, or the general contractor? ⏱️ Timestamps: 00:00:00 - Little Robbie the conductor 00:01:13 - What does a CSM really do? 00:03:34 - The CS role as a quarterback 00:05:07 - Rob’s “five personas” of CS 00:07:39 - Aligning CS expectations from the start 00:08:17 - The hiring dilemma in CS roles 00:11:…
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Ross Fulton Analysis: How Will Jim Knowles Change The Game Plan For Penn State?
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A big game week demands extra coverage, so today, you're getting an extra episode of the Buckeyes TomOrrow Morning podcast with Ross Fulton, the Xs and Os guru from BuckeyeHuddle.com. Ross breaks down some of the changes that Jim Knowles made to the Ohio State defense in its strong performance against Nebraska, and what the Buckeye defense might tr…
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5 Things We Just Learned About The 12-Team College Football Playoff
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The first round of College Football Playoff Rankings is set to come out in just a few days, kicking off the official countdown to the first 12-team playoff in FBS history. There are a lot of unanswered questions in the first season with the new format, but Tony Gerdeman of BuckeyeHuddle.com just got the answers to several of them this week on a cal…
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Episode 130: Dillon and Rob debate a CSM's worst nightmare. ⏱️ Timestamps: 00:00:00 - Intro 00:01:59 - Dillon attempts to describe DJ Bobby Z's look 00:03:14 - What's Dillon wearing? DJ Bobby Z guesses wrong 00:03:44 - Asking the big question: Customer success nightmares 00:04:07 - Dillon's nightmare: No customer data 00:05:18 - Playbooks vs data: …
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Will Lathan Ransom Be Back For Ohio State vs Penn State?
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Injury reports and rumors are swirling around both teams heading into this weekend's top-5 showdown between the Ohio State Buckeyes and Penn State Nittany Lions. Where do things stand with OSU safety Lathan Ransom and offensive tackle Zen Michalski? Tony Gerdeman and Tom Orr of BuckeyeHuddle.com just talked to OSU head coach Ryan Day about that and…
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Ross Fulton Analysis: Why Did The Buckeye Offense Struggle Against Nebraska?
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This episode of the Buckeyes TomOrrow Morning podcast is presented by Jeff Ruby's Columbus, the award-winning upscale steakhouse in downtown Columbus, named one of the top 50 steakhouses in America by Food network. Go to JeffRuby.com/Columbus to check out the menu and make a reservation today. Ross Fulton, the Xs and Os guru at BuckeyeHuddle.com jo…
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Episode 129: Nir Kalish knows exactly where to begin in order to prove your value. ⏱️ Timestamps: 00:00:00 - Navigating technical and personal pain 00:00:34 - Welcome to The Daily Standup 00:01:02 - Nir’s 12-year journey in customer success 00:01:40 - Business value in every interaction 00:02:09 - Moving beyond technical value 00:03:40 - Discovery …
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What's The Plan For The Ohio State Offensive Line At Penn State?
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The No. 4 Ohio State Buckeyes are about to head into their two toughest days of practice in the leadup to their showdown at No. 3 Penn State this weekend. There are significant areas of concern on both sides of the ball for the Buckeyes, but how much can OSU change in the next few days? In this special live episode of the Buckeyes TomOrrow Morning …
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Episode 128: Arrows CEO Daniel Zarick is working to solve a universal issue. ⏱️ Timestamps: 00:00:00 - Intro 00:01:50 - Formula One-inspired company name 00:02:31 - Sales-to-onboarding handoff challenges 00:04:29 - Siloed vs collaborative onboarding approaches 00:05:33 - The human side of tech tools 00:06:26 - Accountability in implementing new pro…
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S3E7: Sewing a Life You Love with Sarah Calk
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In this episode of the Speech Source Podcast, hosts Kim and Mary sit down with Sarah Calk, the creative mind behind Sadl's Designs. Sarah shares how her need to a creative outlet sparked a business that has grown alongside her journey as a mom, wife, and full-time professional. From learning to sew with her mom to creating custom pillows for design…
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Will Drew Allar Or Beau Pribula Start For Penn State vs. Ohio State?
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Penn State is dealing with some potentially significant injuries heading into this weekend's top-5 matchup with the Ohio State Buckeyes. QB Drew Allar, RT Anthony Donkoh, and DE Dani Dennis-Sutton are all banged up, and may or may not play this weekend. How and when will those decisions get made? Penn State head coach James Franklin answered questi…
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