show episodes
 
This is a fortnightly topical podcast show for L&D professionals hosted by David James and presented by 360Learning. In each episode David James discusses and debates topics affecting the profession alongside expert guests. David is a Learning & Talent leader of 25 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on t ...
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What are the significant innovations shaping the future of learning? How is digital technology and scientific discovery changing the way we learn, train, teach and educate? Join John Helmer in conversation with the people who are visioning and actively creating that future. Published fortnightly (don't forget to subscribe!).
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show series
 
With so much talk, and perhaps hype, around skills-based learning, how do we tune into the signal and tune out the noise? One way to do this is to talk with the leaders who have incorporated skills-based learning in more than one organisation and are making it work for them, their workforce, and organisation. In this episode Brandon Caldwell explai…
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Skills-based learning is the response to the skills gaps and skills shortages being experienced across organisations, industries, and even entire economies. But how do we ensure that we achieve this, and that skills-based learning isn’t just another fad that departs as swiftly as it emerged without achieving what it’s intended to? In this episode, …
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An award-winning learning designer reflects on 30 episodes of our sister podcast, Great Minds on Learning. This episode features a deep dive into the history of learning theory with Leonard Houx, Director of Learning Design at the Cambridge Education Group. Host John Helmer and Houx embark on an intellectual journey through the evolution of educati…
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There’s often a huge difference between the rhetoric around L&D leadership and the reality. It’s not all about creating a Learning Culture and sailing a course to L&D nirvana. The reality is it’s a lot messier with a lot of hustle, winning some days and losing many more. In this episode, presented by 360Learning, Simon Gibson lifts the lid on his r…
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What does the intense focus on AI in learning today have to say about the future of L&D? Don Taylor is a well-recognised commentator and thinker in the fields of workplace learning and supporting technologies. He speaks world-wide, and has chaired the Learning Technologies Conference in London since 2000. His annual L&D Global Sentiment Survey, sta…
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Using data effectively is a growing priority for - and skill set in - L&D. It’s essential for both planning for and measuring impact. In this episode, presented by 360Learning, we explore this in detail in the hope that 2024 is our year for greater planned and demonstrable impact. KEY TAKEAWAYS Data-wise, L&D has always looked at what they have don…
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Turning uncertainty from a problem into an opportunity. We are living in a time of great uncertainty. Economies are still suffering the effects of Covid. Countries that are home to nearly half the world's population will hold elections in 2024. Meanwhile the climate is going mad, and geopolitics seem balanced on a knife edge. How do we cope with al…
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Since 2014, the L&D Global Sentiment Survey has been a barometer of what’s hot and what’s not in the Learning & Development profession, guiding people development professionals towards the trends that their peers are most concerned about. In this episode, Donald H Taylor takes a deep dive into the recently published report and explores in conversat…
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In the age of AI, what do we need humans for? The latest advances in AI are highlighting human capabilities, and particularly shortcomings, in a way that causes us once again to re-evaluate what it is to be human. Rob Hubbard is Founder of LearningAge Solutions, an award-winning provider of digital learning services that practices what it calls hum…
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In this wide-ranging conversation, we explore what has helped Josh achieve senior leadership in different sectors, what it means to make a planned and demonstrable impact as well as how HSBC is changing to a skills-based organisation. KEY TAKEAWAYS Josh has headed up L&D for several large companies including for Warner Music Group and is now VP of …
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Does the way we talk about learning improve our understanding – or hold it back? The language of learning is charged with resonant abstract nouns that mobilize professionals around new ideas and concepts. But are these concepts really so new in all cases – and do they provide a focus for practical action? To what extent is the debate driven by the …
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Without a doubt, generative AI dominated the conversation, not only in L&D but in wider business and politics - and it’s not going away. So where are we now in terms of advancement, adoption, and application? These are important questions explored with Egle Vinauskaite in this episode, presented by 360Learning. KEY TAKEAWAYS Most L&D departments ha…
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Can business professionals perform better with improv skills? We admire great improvisers in music (Charlie Parker, Jimi Hendrix, etc.) while tending to be suspicious of leaders in business and government who seem to be 'making it up as they go along'. But are we right to think that way? Berlin-based Belina Raffy runs a consultancy and training com…
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It was clear that one podcast episode wouldn’t be enough to cover everything we wanted to so Kenny’s back to unpack what leadership development at Netflix means and what it’s there to achieve. This conversation is both revealing and inspiring. KEY TAKEAWAYS There are universal leadership principles that apply to any industry. However, each leadersh…
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What is the best approach to using AI for learning in an organisation? My guest this time on the Learning Hack thinks that it’s really important to know what problem you are trying to solve with AI in order to use it effectively for learning. The product has to come before the product. Egle Vinauskaite is the award-winning director of the learning …
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Like so many professions, Learning & Development is evolving and transforming fast. Starting out in the profession had a standard path just a short while ago but expectations and technological advances have been catalysts for great change. In this episode, presented by 360Learning, John and David explore what it takes now to start out - and grow a …
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Want to know how to level up your employee experience using design thinking? Want a no-nonsense approach to designing people-centred products, services, and experience? Well, Danny Seals has written the book on these and tells us all about it in this episode. KEY TAKEAWAYS Levelling up your employee experience has never been more important. Examine…
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Do we need to concede that we’ll never be able to accurately measure the impact of our soft skills development solutions? If so, that’s an enormous amount of spending without knowing if we’re making enough of a difference. In this episode, we discuss how it is possible to plan, design and deliver for real impact and how this is already working. KEY…
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What’s it like to lead L&D at one of the world’s most renowned and successful companies? Netflix has grown into an international powerhouse of home entertainment and is almost as famous for its people practices as its product. In this episode we lift the lid on L&D at Netflix and explore what development looks like at this aspirational and ambitiou…
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BONUS EPISODE: A talk by John Helmer recorded at the New Learning Conference, Netherlands. Podcasts are everywhere, and have become recognised as a powerful information medium. But can a podcast really cut the mustard as a learning experience? This talk by John Helmer of the Learning Hack podcast, given as a 'live podcast session' at the Next Learn…
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Skills-based approaches to organisations, the workforce and development are gaining in prominence. This is hardly a surprise when one of the biggest problems across entire industries and economies is the growing skills gap. So a skills-based approach is aimed at meeting these problems head-on. In this episode, we explore what this all means for L&D…
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Without doubt, 2023 has been dominated by AI. Whether it’s through fear, anxiety, excitement or over-exposure, generative AI - and most prominently ChatGPT - has been at the forefront of thinking, development and investment as the world rushes to catch up with this emergent technology. But what could it mean for L&D? According to Ross Stevenson, qu…
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What can horses and brain damage teach us about learning? Sarah Ratcliff is an award-winning Learning Consultant, Speaker, and Ambassador for Learning, with over twenty years experience in the industry. She is currently a spokesperson for the learning provider Cegos, and a regular chair for the Learning Technologies conference. In 2020, she earned …
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The latest CIPD report on the Learning & Development profession is both revealing and inspiring. L&D practitioners and leaders have had a huge amount to deal with, in recent years, with many using circumstances to make radical changes. For others, not so much. So, what does this all mean and what do we need to do about it? In this conversation, we …
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'It all started when NASA read our code ...' Jussi Hurskainen is CEO and co-founder of Valamis, a learning systems company with offices in in the US, India, and across Europe, but headquartered in Finland. In a crowded market, Valamis distinguishes itself by the sophisticated way its platform handles data. Jussi tells John about how the product got…
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Since Shannon first appeared on the podcast in 2021, podcasting has grown exponentially into a mainstream channel for organisations and individuals. However, despite this growth, it is still a marginal tool in corporate learning and not fully embraced for its potential to make culture accessible and make exclusive conversations open for employees t…
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Lauren Waldman is a learning consultant, educator, and the founder of The Learning Pirate. She is a certified training and development professional and has received qualifications in Neuroscience from Harvard and John Hopkins University, and in Medical Neuroscience from Duke. She works with organizations to create bespoke, scientifically designed l…
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Kevin M. Yates is known in the global training, learning, and talent development community as the L&D Detective. He investigates impact and solves measurement mysteries with facts, clues, evidence, and data. His rigorous but pragmatic approach is informed by 25+ years industry experience serving in diverse roles across multiple industries and brand…
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As organisations face disruption from digital advancements, a parallel skills shortage is being experienced in the labour market. In the face of these two challenges, Learning & Development teams are seeking ways to make a predictable and reliable impact on developing their people. In this episode, we explore what Aviva is doing to upskill and re-s…
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With their delivery of humanitarian aid to Ukraine accomplished, Andy and John head back home, retracing their tracks across Northern Europe. In a harrowing interview, John talks to a Ukrainian elearning specialist now based in Germany following the sad death of her husband on the frontline in Bahmut. And in Theorists Corner we feature John Comeniu…
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Arrived in Ukraine, Andy and John deliver their aid to the hospital in Lviv. With the main object of the trip accomplished, they take a walk around the city and assess the mood. John interviews Vladimir Polo, a learntech entrepreneur based in Odesa about what it has been like to run a learning company in a war zone. And, in Theorists Corner we feat…
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Business impact is an elusive goal for Learning & Development, but it needn’t be. In this episode, as part of a series on achieving measurable impact, Bonnie Beresford unpacks what we should mean by business impact and how we make it attainable as well as planned and measurable. KEY TAKEAWAYS Learning must be aligned with business goals. Effectivel…
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Over three episodes we tell the story of what happened when John Helmer hitched a ride with Andy Wooler, chair of Ukraine Fundraiser 2022, to help deliver humanitarian aid to recently bombed Lviv. They chat about the conflict, about learning ... and about the history of the continent they are crossing from West to East. 00:00 - Start 00:44 - Intro …
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If L&D can’t influence or change behaviour, then we need to ask ourselves “What are we for?” Similarly, if we can’t measure whether behaviour change has occurred then our position should be precarious. In this episode, Laura Paramoure tackles this topic head-on to make it measuring behaviour change accessible and attainable. KEY TAKEAWAYS Giving kn…
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We kick off our mini-series on Measuring Impact with Kevin answering questions about how we plan to make a measurable difference rather than leaving it to chance or trying to retrospectively seek value once we’ve delivered an agreed - if not largely hopeful - solution. KEY TAKEAWAYS Start with the end in mind. Intentionally align to the performance…
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Oceans cover 71% of the earth’s surface, and a huge workforce crews and manages the ships that sail on them. These people all have to be trained. While learntech companies now largely work across business sectors, there are those whose learning needs are so niche and specific that they call for a specialist. Maritime is such a sector. In this episo…
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We’ve both been in Learning & Development (or Training, as it was known) since the 1990s. It seems that so much has changed and yet so much remains the same. I.e., Classroom training was the primary means of development, tech was emerging but seen as supplementary (and perhaps inferior), and we struggled to demonstrate our value beyond attendance a…
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Shell is an organisation in transition. It’s moving from a federated model of training to something more centralized. At the same time it’s bringing together L&D with organizational development, and knowledge management is moving closer to learning as well. And all this is happening against a background of a huge shift in skills needed within the o…
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Have you ever wanted to hear learning experts with different views explore ways in which they disagree? Respectfully, of course. Well, this is our opportunity to listen in on a couple of L&D titans as they debate. Enjoy Guy Wallace and Nick Shackleton-Jones as they discuss and debate the differences in their opinions and approaches in response to q…
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The 'Jobs To Be Done' approach (or framework) encourages a focus on what your end-user is trying to achieve when they access a product, service or experience. As professor Theodore Levitt puts it: 'People don't want a quarter-inch drill, they want a quarter-inch hole'. John talks to Ger Driesen, Learning Innovation Leader at the learning system pro…
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What does a pivot to performance-oriented L&D look like in a fast-paced high street environment? In this episode, Lila Warren, Global Head of Retail Academy at Pret a Manger, shares her motivations and approaches to affecting performance with learning solutions designed to make a meaningful impact. KEY TAKEAWAYS L&D should be seen as the experts, s…
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Adaptive learning systems were among the first to use artificial intelligence, creating a subcategory in learntech that has been on a slow burn since the 2010s. With the meteoric rise to prominence this year of AI in the headlines, thanks to ChatGPT and other publicly accessible generative AI tools, does the future now look bright for adaptive lear…
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Measuring impact is notoriously difficult but without it, our profession cannot progress, and we won’t fulfil our potential. There is a huge role for Learning & Development in the upskilling and reskilling efforts required to plug the skills gap, but we won’t do that without holding ourselves accountable for actual impact. In this episode - and fir…
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This episode is part 2 of a podcast swap with the Video Learning Lab podcast run by Kevin Alster. Kevin is a Learning Strategist at Synthesia, the Denmark-based video learning company, and was previously employed as a designer of learning experiences at The New York Times and Sotheby’s. John talks to him about Synthesia's AI-generated avatars, whic…
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In 2021, Michelle published her book, The L&D Handbook, aimed at providing practical steps and tools for L&D professionals wanting to move away from traditional classroom teaching but not sure where to start. Since then, the need for this pivot has only increased. In this episode, we explore what L&D can do to make a greater impact in what is likel…
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Coming from a background of digital transformation, Matt Wilkinson has created a live elearning company that combines human-delivered and digital learning in a scalable way, stealing a bit of a march on more content-focused competitors. His company, CEyX, help teams build the technology skills and confidence necessary to positively impact their per…
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Would it surprise you to learn that 40% of executive transitions fail during the first 18 months? These can work out to be expensive failures. So, what can L&D do to ensure a more successful transition? In this episode, Navid Nazemian, author of Masting Executive Transitions shares insights and practical steps that organisations can take. KEY TAKEA…
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So far, it seems 2023 has been the year of Chat GPT but what does it mean for L&D? Should you be using it now? Should your learning tech provider be incorporating it into their platform? Does this mean that the robots are coming for our jobs? This episode offers an intriguing glimpse into the future of corporate learning and the transformative pote…
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This episode we're giving the channel over to one of our favourite podcasts, Video Learning Lab. The podcast is hosted by Kevin Alster, who runs an innovative video learning company called Synthesia, which uses lifelike AI-generated avatars as presenters. We're going to feature Kevin as a guest on the Learning Hack very soon, but in this podcast he…
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Organisations are facing a skills crisis, and some are more aware than others. But these organisations will find themselves let down by their L&D departments if the market-driven myths around skills development are believed. As Peter Sheppard and David James discuss in this episode, skills can only be developed if they are understood in the context…
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