If you’re a property manager looking to scale your business beyond 300, 500, or even 1,000 doors, you’ve come to the right place. You might be asking - Is it worth it? How do I do it? Where do I find the money? What about the people? Trust us, we've made every mistake you can think of...then we made some up. Listen in as we describe what worked and what didn't on our journey from 300 to 3,000 houses.
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Are you a new investor looking to buy your first rental property? Or a busy executive looking to deploy capital into cash flowing rental properties? Are you interested in flipping houses or becoming a wholesaler? Are you looking to invest in different markets around the US? If you fall in any of those buckets, this podcast is for you. Join seasoned rental investors and co-hosts Matthew Whitaker, Spencer Sutton, and Gray Hall for in-depth conversations about real estate investing, deal analys ...
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Do you want to learn the ins and outs of owning rental property in Birmingham, Alabama? Want to hear from local pros as they break down the areas, the deals, and even pitfalls rental owners fall into? Then you've come to the right podcast. Join rental experts, Matthew Whitaker and Spencer Sutton, as they provide you with the local scoop and interview both hometown and nationally-renowned investment heroes.
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Do you want to learn the ins and outs of the Atlanta, Georgia real estate market? Want to hear from local pros as they break down the areas, the deals, and even pitfalls from decades of experience? Then you've come to the right podcast. Join real estate experts, Matthew Whitaker and Spencer Sutton, as they provide you with the local scoop and interview both hometown and nationally-renowned investment heroes.
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Episode 135: Trust: The Cornerstone of Team Success
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In this episode of the Evernest Property Management Show, host Spencer Sutton and Matthew Whitaker discuss the vital importance of building trust within a team. They break down trust into three main components: sharing vision and values, caring first and then coaching, and implementing the five love languages in the workplace. Spencer and Matthew s…
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Episode 134: Hard Conversations: How to Handle Employee Terminations
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In this episode of the Evernest Property Management Show, hosts Spencer Sutton and Matthew Whitaker discuss the challenging but necessary topic of terminating employees. They emphasize the importance of recognizing when it's best to let go of team members who either do not align with core values, are poor hires, or have been outgrown by the organiz…
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Growing a property management company can be a challenge. Usually, when a company starts, the owner is the BDM until they realize they need one person focused on landing new clients. In this webinar replay, you'll hear Michael Krause and Mark Ainley, both of whom have been in the BDM seat and have grown their PM companies through unique marketing a…
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Episode 132: The Four Stages of Company Growth - Stage Four Deep Dive
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One of our most downloaded episodes was Episode 57, in which we walked through the four stages of company growth from a high level. In today's episode, we will dive deep into Stage Four: growing from being a great leader to leading other leaders within the company. =================================== Connect with Matt and Spencer at Evernest: Evern…
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Episode 131: The Four Stages of Company Growth - Stage Three Deep Dive
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One of our most downloaded episodes was Episode 57, in which we walked through the four stages of company growth from a high level. In today's episode, we will dive deep into Stage Three: growing from being a great manager to a great leader of managers. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Link:…
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Episode 130: The Four Stages of Company Growth - Stage Two Deep Dive
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One of our most downloaded episodes was Episode 57, in which we walked through the four stages of company growth from a high level. In today's episode, we will dive deep into Stage Two: growing from being a great property manager to a great manager. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Link: Epi…
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Episode 129: The Four Stages of Company Growth - Stage One Deep Dive
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One of our most downloaded episodes was Episode 57, in which we walked through the four stages of company growth from a high level. In today's episode, we will dive deep into Stage One: being a great property manager. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Link: Episode 57 - The Four Stages of Com…
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Episode 128: The Art of Growing Through Giving with Mark Ainley
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In this episode, Matthew and Spencer welcome returning guest Mark Ainley of GC Property Management in Chicago. Mark discusses the unique perspective property management offers in real estate investing and how giving comes back to you in life and in business. We talk about creating memorable moments for clients, leveraging knowledge for marketing, a…
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Episode 127: Beyond Transactions: Building Lasting Client Relationships with Jeremy Tallman
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In this episode, Matthew and Spencer welcome Jeremy Tallman, co-founder and CEO of T&H Realty Services in Indianapolis. Jeremy shares his journey from being a real estate investor to managing over 1200 properties, highlighting the importance of building meaningful relationships with clients, residents, and vendors. Jeremy discusses the challenges a…
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Episode 126: The Truth about Property Management: A Candid Talk with Marc Cunningham
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Matthew and Spencer welcome Marc Cunningham of Grace Property Management in Denver, CO to the show. This episode is full of candid discussions about the evolving landscape of property management, with honest opinions on challenges, best practices, legislative impacts, content strategies, and investor dynamics. Don't miss this episode and make sure …
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Episode 125: Navigating Growth and Vision in Property Management: A Deep Dive with Peter Lohmann
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I was fortunate enough to sit down with Peter and get his first-hand account of his journey with RL Property Management. We discussed his month-long summer breaks, growing, and building a supportive community. It's easy to tell that Peter is passionate about his business and our industry. Listen for yourself and discover what has made Peter a sough…
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Episode 124: Breaking Borders: The Untapped Power of International Teams with Gwenn Aspen
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In this episode, Gwenn discusses maximizing efficiency and quality through international team management. And we don't just talk about the positives...we also look into the challenges of incorporating international team members into your property management business. The discussion covers the necessity of clear expectations, salary management, and …
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Episode 123: Just Getting Started? 3 Things I Wish I Had Known
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Do you ever wish you could go back and do some things differently in life? Yes, same here! In this episode, Matthew looks back over 20 years of real estate experience and talks about five pieces of advice he would give his younger self. Tune in and let us know if you would add anything to this list! =================================== Connect with …
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Episode 122: Why Some Property Management Companies Thrive (And Others Don’t)
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Over the years, we have seen inside a lot of property management companies...including our own! And we've seen some great ones as well as some that are struggling to make it. In this episode, Matthew gives five reasons why some property management companies thrive while others don't. The great news is that these are all things that can be implement…
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There are good salespeople and there are 'ok' salespeople....and then there are rockstars. If you want to make the most of your BDM hires, this podcast will discuss the five qualities you should look for to find that rockstar. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evern…
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Episode 120: How to Hire and Retain A Players
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Why is hiring great people to grow your company so important? In this episode, Spencer and Matthew walk through the four ways to hire A players and then the three ways you can keep them happy and on your team. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts E…
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If you want more leads, you need more reviews. It's a simple game, but you must be committed. In this episode, Spencer walks you through the different platforms you should pay attention to and then how Evernest has grown their online Google reviews 10X over the past several years. =================================== Connect with Matt and Spencer at…
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Episode 118: What Does Working "ON" Your Business Mean?
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There's a big difference between working "in" your business and working "on" your business. But do you know what the difference is? In this episode, Matthew walks through three aspects of working "on" your business and how, through working on your business, you can achieve your growth goals. =================================== Connect with Matt and…
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Episode 117: The Property Manager Roundtable
1:17:57
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These five industry veterans share some of their biggest takeaways after decades of growing property management companies. Listen in to their conversation and you'll walk away with practical things you can implement into your business today. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast…
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Episode 116: The Power of EOS for Property Managers
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Every business needs an operating system. And EOS is the one we run here at Evernest. In this episode, Spencer discusses the six main components of EOS and why they're so powerful for your business. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Sh…
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Episode 115: How To Conduct One-to-One Meetings with Your Team
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Conducting one-on-one meetings with your team is one of the most high-value activities you can do. We have found that when we are having one-to-one meetings with our direct reports monthly, their job satisfaction increases as well as their job performance. In this episode, Matthew and Spencer describe exactly how they conduct these meetings with th…
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Episode 114: Webinar Replay - The EOS Life
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EOS (also known as Traction) is not only the operating system we run our business by, but it's also how Matthew evaluates the balance between work and the rest of his life. In this webinar replay, we walk through the steps to creating a better-balanced entrepreneurial path. =================================== Connect with Matt and Spencer at Everne…
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Episode 113: Should You Manage 300 or 3,000 Doors?
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What do most property managers want to know when you meet them for the first time? Besides your name and where you're from, most PMs want to know how many doors you manage! Most property managers assume that the more doors you manage, the better your life is! But we want to dispel the myth and help you think through the possibility that managing fe…
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Episode 112: Acquiring New Clients - Best Practices and Managing Expectations
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Most property managers are expecting to grow in 2024, either through acquisition or organic efforts. And with growth comes expectations from your clients. In this episode, we interview David Soles and discuss the biggest challenges facing a PM as they bring on doors. Tune in to learn from one of our experts on how to handle big client growth! =====…
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Episode 111: Webinar Replay - Accounting For Property Managers
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This episode is a replay of our most recent webinar on accounting. Listen in and you're sure to gain insight into how exactly we think about the accounting function of a growing property management company. Joining Matthew and Spencer are Evernest team members Jill Marrocco (VP of Property Accounting), Curren Melgarejo (Director of Accounting), and…
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Episode 110: The Recipe for Personal and Professional Growth in 2024
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Matthew and Spencer recently gave a talk, laying out a simple four-part recipe to grow personally and professionally. You'll learn how they approach each step when hiring and evaluating their own priorities. Tune in and set yourself up for a great 2024. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit…
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Episode 109: Changing Markets May Mean You Need to Change Your Messaging
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In this episode, Spencer walks through Evernest's two primary avatars and how the shifting market has us planning for 2024. Tune in and use December to think through your own marketing messages for 2024 and beyond. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podca…
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Episode 108: Why Do Landlords Choose Property Management Companies?
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What? Do you mean property managers have challenges?? Ha...it seems that our entire business is dealing with challenges. In this episode, Spencer and Matthew walk through three of the biggest challenges property managers face today. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website:…
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Episode 107: Why Do Landlords Choose Property Management Companies?
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In this episode, we'll get into the latest research about why landlords choose property managers for their properties. In each reason given, there is an opportunity for property managers to craft messaging to attract more of what clients are looking for. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visi…
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Episode 106: WEBINAR REPLAY: Excellence in Property Management
1:13:31
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Listen in to our latest webinar with special guests as we discuss best practices for property managers across all departments. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co =================================== Production H…
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Real estate has a long history of some widely held beliefs. Some of these are true, like, "The best time to buy real estate was 20 years ago, and the second best time is today." But other beliefs are simply myths and stories that have been told. In this episode, we'll explore five commonly believed real estate myths. ===============================…
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Episode 105: Property Management in 2024 - Looking Ahead
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Last week, Buildium released its annual State of Property Management report for 2024. In this episode, Spencer and Matthew host a roundtable with other Evernest team members to discuss their biggest takeaways. Listen in to find out how property managers are looking at this upcoming year. =================================== Connect with Matt and Spe…
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Episode 104: The Path to Achieving Anything Great
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It's no secret that success doesn't come to us easily. It's something that must be greatly desired, fought for, and sacrificed for. In this episode, Spencer walks through three principles for property managers to consider on their path to creating great companies. =================================== Connect with Matt and Spencer at Evernest: Everne…
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Episode 105: 3 Qualities of the Most Successful Investors in 2023
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The market has changed in the past 24 months, and the most successful investors have adapted. Tune in and hear what Spencer is seeing in the best and brightest investors today. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: 300to3000.com Email the Show: podcast@evernest.co =====…
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Episode 103: Three New Vendors Property Managers Should Check Out
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17:20
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Driving back from NARPM National Conference in Atlanta, Spencer and Matthew discuss three new vendors serving the SFR space that are worth checking out. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: Evernest.co/podcasts Email the Show: podcast@evernest.co Check Out the Vendor W…
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Episode 104: Housing Market Update - Five Takeaways
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The real estate market is much different than it was just a year ago. In this episode, Spencer walks through five takeaways for real estate investors. He walks through the following: Consumer Sentiment on Home Buying The Affordability Crisis Locked-in Low Mortgage Rates Challenges Beyond Housing The Investors Opportunity ===========================…
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The property management industry is notorious for its razor-thin margins, leaving many managers juggling owner/resident satisfaction and bottom-line profitability. But what if you could achieve both without compromising on either? In this episode, Spencer and Matthew walk you through the ways you can increase resident and owner satisfaction by offe…
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Episode 103: Avoid These Contractor Nightmares
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If you're a rental real estate investor, renovations and repairs are a part of your life! And an important part. In this episode, Craig Bengston and Spencer Sutton discuss how to work successfully with contractors and avoid the nightmares that are lurking around every corner. =================================== Connect with Matt and Spencer at Ever…
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Episode 102: Columbus, Ohio Real Estate Update
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Columbus, Ohio is one of the most popular real estate markets for investors from around the country. Join us as we hear an update from local investment expert and investor-friendly broker Rachael Schwalenberg. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Guest: Rachael Schwalenberg Visit the Podcast Web…
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Episode 101: The Ultimate Productivity Hack
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The ultimate productivity hack is saying "no." Not doing something will always be faster than doing it. It’s worth asking if things are necessary. Many of them are not, and a simple “no” will be more productive than whatever work the most efficient person can muster. No is a form of time credit. You retain the ability to spend your future time howe…
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Episode 101: Should You Buy This $25,000 Property?
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Cashflow is the name of the game for most rental investors. Yet, in this market of higher interest rates and shrinking inventory, it has become more difficult to identify these deals. In this episode, Spencer walks through a deal where a local investor bought a $25,000 property, and he shares both the pros and cons of buying low-to-moderate-income …
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Episode 100: Shots Fired! The Funny and Sometimes Painful Stories of Property Management
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If you can't laugh and have fun in this business, then it may be a long (and less enjoyable) journey in the property management industry! Listen in as Spencer and Matthew tell some of the funny (and painful) stories from the past 15 years of growing Evernest. =================================== Connect with Matt and Spencer at Evernest: Evernest.co…
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Episode 100: How to Analyze a Rental Property
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Welcome to our 100th Episode!! 🎉 In this episode we are going to explore the four easy ways you can analyze a rental property in order to understand your ROI. Each one of these methods builds on the other. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: 300to3000.com Email the Sh…
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Episode 99: How to Build or Scale Your Maintenance Business (Webinar Replay)
1:29:03
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Join industry experts Deb Newell and Tra Griffin as they discuss the ins and outs of starting or growing your maintenance business. We all know that maintenance is a part of owning rental property, so building out this part of your property management business benefits your clients, residents, and yourself. =================================== Conne…
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Episode 99: Short-Term vs. Long-Term Rentals - Which is Best for You?
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With higher interest rates squeezing profits on long-term rentals, some investors are eyeing or making the move to short-term rentals. But is that the best decision for you? In this episode, Spencer walks through the pros and cons of both investments. =================================== Connect with Matt and Spencer at Evernest: Evernest.co Visit t…
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Episode 98: 300 to 15,000 Units: 5 Lessons Learned Scaling a PM Business
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Every single day in this business, there are lessons to be learned. As you grow, the lessons learned can majorly impact your business - your team, owners, and residents. In this episode, Matthew and Spencer discuss five more lessons they've learned in the past year and a half, going from 6,000 to 15,000 doors under management. Episodes mentioned in…
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Episode 98: Five Principles of Rental Real Estate Investing
22:31
22:31
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There are five principles that every real estate investor should live by - especially if you currently own less than ten properties. In this episode, Spencer walks through these principles and gives real-world examples of how these can serve you no matter what the current real estate market is doing. =================================== Connect with…
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Episode 97: Emotional Intelligence for Property Managers: Unlocking Success Through Better Relationships
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In our business, we need to understand that our EQ (or lack of it) will impact at the minimum these three aspects: Owner and Tenant relationships Vendor partnerships Employee dynamics This episode explores The Importance of Emotional Intelligence in Property Management and what you can do to foster the growth of it in your life and team. ==========…
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Episode 97: 4 Hot Rental Markets You Should Consider
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Times have changed, and housing is expensive. For example, look at this comparative data from the past 23 years. Median House Price: In 2000: $119,000 Today: $416,000 Median Household Income: In 2000: $42,000 Today: $70,000 In this episode, we're going to look at four hot markets that average under the current US median house price. ===============…
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Episode 96: 3 Reasons Why You Need In-house Maintenance
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Maintenance is a part of daily life in the world of property management. Your ability to deliver a great maintenance experience impacts your residents, clients, and company. In this episode, Spencer and Matthew talk about the evolution of the Evernest maintenance business and why you should consider it for your PM business if you haven't already. =…
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