Confident Business English host and accredited Neurolanguage Coach® Anna Connelly brings international senior managers practical business English tips to boost confidence and improve communication.
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Welcome to Lily Likes It Here. Join Lily and her panel of distinguished guests as they duel over distant lands, culinary firsts, and missed connections. Lily doesn’t not like to travel, per se—she just hasn’t been inspired to. Can she be convinced to leave the comforts of home and travel the world?
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Relationships at Work - Your Honest Guide to Building Workplace Connections and Avoiding Leadership Blind Spots.
Russel Lolacher
Relationships at Work - your honest guide to building workplace connections and avoiding leadership blind spots. A relatable and honest show on leadership, organizational culture and soft skills, focusing on improving employee engagement and company culture to inspire people to apply, stay and thrive. Because no one wants leadership that fosters toxic environments at work, nor should they. Host, speaker and communications leader Russel Lolacher shares his experience and insights, discussing ...
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Mexican-born journalist, broadcaster, and writer León Krauze, hosts Slate's first Spanish-language podcast, a weekly discussion of U.S. politics and current events, international news, pop culture, and of course fútbol! Joining him every week are journalists Fernando Pizarro, Ariel Moutsatsos, Janet Rodriguez, Dori Toribio, and other guests from the worlds of politics, entertainment, and beyond.
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Little Snippet #5 The Best Way To Get Feedback On Your English Communication
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Do you ever struggle to get decent feedback on your English communication? You aren't sure whether you are on track or not? Your colleagues don't seem to tell if you've made mistakes but you sense that there are things that are not right. You would really like to know if there is anything you need to correct. What is the best way to do it? I share …
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Leadership's Quiet Sabotage: How Inaction Shapes the Workplace
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What happens when leaders do nothing? In this episode, host Russel Lolacher exposes the silent damage caused by leadership inaction and its profound impact on workplace culture. Though it is often said that work culture is the sum of words said and actions taken, it is actually missing the bigger picture. Inaction has as much impact on our workplac…
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Little Snippet #4 How To Communicate With The Right Level of Formality
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What is the right level of formality when you communicate at work? This is a common business English question I receive a lot from my clients. I'm going to share with you a quick tip as to what I recommend as the best way to approach this. Say hello on LinkedIn @AnnaConnelly Follow me on Instagram @annabusinessenglish…
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How To Harness The Emotional Power of Change Enthusiasm w/ Cassandra Worthy
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In this episode of Relationships at Work, Russel chats with speaker, author and change enthusiast Cassandra Worthy on how we can embrace difficult emotions and harness the power of change enthusiasm. Cassandra shares her experience and insights in... Emotional awareness as a foundation for change. Opportunity for change in adversity. Resilience is …
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Little Snippet #3 Stop Taking Too Long Speaking in Meetings
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Do you take too long when you speak English in meetings? I want to touch on this common business english problem I see a lot with professionals - going over the time limit when they speak in meetings. I tell you my key high-level tips to help you manage this better going forward. Recommendation for further study: The award-winning book: The First M…
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Little Snippet #2 How to Help Your Colleagues Understand You First Time
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Do you colleagues understand you first time when you speak English? I share with you my top speaking tips for how to help your colleagues understand you first time. Remember that at your level, business English communication is more than just the words you say, it's also important to consider how you say things. It would be great to hear from you -…
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Why Respect Outshines Professionalism in Today's Workplace
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What if being 'professional' is actually holding your workplace back? In this episode, host Russel Lolacher challenges the traditional norms and reveals why respect, not rigid professionalism, is the key to a thriving, diverse workplace. The idea of professionalism is usually about aligning behaviours, dress codes, communication styles and work eth…
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Little Snippet #1: A Quick Tip If You Go Blank In a Presentation at Work
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What should you do if you go blank in a presentation at work? I want to share with you a quick tip you can implement straight away that I picked up after listening to a wonderful presentation in Liverpool in 2017. Book mentioned: Paul McGee S.U.M.O (Shut Up, Move On) : The Straight-Talking Guide To Creating and Enjoying a Brilliant Life Say hello o…
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How to Establish and Build Connection in the Workplace w/ Morag Barrett
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In this episode of Relationships at Work, Russel chats with author, executive coach and leadership expert Morag Barrett on how to establish and build workplace connections. Morag shares her insights and experience in.. The importance of trust in work relationships. Building and recognizing connection. Loneliness in leadership is a real issue. Inten…
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Showing Respect - Everyone's Time Is Valuable
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Is your leadership style disrespecting your team's time? In this episode, host Russel Lolacher reveals the subtle ways leaders overlook others' time and offers practical tips to show genuine respect, regardless of hierarchy. We all have work to do and deadlines to do them by. But as leaders looking to build connection and relationships, it's vital …
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Breaking Barriers: Mastering Change in Resistant Industries w/ Tim Lupinacci
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In this episode of Relationships at Work, Russel chats with the chairman and chief executive officer of Baker Donelson, Tim Lupinacci on managing change in a traditionally change-resistant industry. Tim shares his insights and experience in... Leadership through relationships Challenging traditional structures Opportunistic change management Balanc…
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What if executive presence is less about fitting a mold and more about how leaders truly show up? In this episode, host Russel Lolacher challenges the traditional view and offers fresh insights on crafting a meaningful and impactful executive presence. Executive presence is always seen as whether staff fit the mold of their C-Suite, when it also co…
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Why We Need To Make Time For Culture Audits w/ Aleha Ingles
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In this episode of Relationships at Work, Russel chats with instructor, consultant and academic Aleha Ingles on the value of culture audits and where to start in our organizations. Aleha shares her experience and insights in... Importance of leadership awareness. Consistent cultural audits to keep up with change. Setting clear communication expecta…
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Stay on Track: The Power of Setting Leadership Guardrails
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What if leadership guardrails are the secret to staying on track? In this episode of Relationships at Work, communications and leadership expert Russel Lolacher explores the crucial role these boundaries play in challenging leaders and offering perspectives they might otherwise miss. Russel shares real-world questions that effective guardrails shou…
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228. Season Finale: Essential Tips For Business English Success - A Neurolanguage Coach®'s Notepad
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CLICK HERE TO JOIN NEWSLETTER - Communicate Confidently Here we are! It's the finale of season 5. I have a Google document I update all the time called "365 Daily Business English Snippets". I basically write down anything interesting that happens in client sessions, common mistakes I see people make all the time or reflections based on conversatio…
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The Power of Presence: How to Show Up Right at Work w/ Shelley Golden
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In this episode of Relationships at Work, Russel chats with personal branding image consultant Shelley Golden on the importance of appearance and how to show up in the right way for work. Shelley shares her experience and insight in the... Importance of appearance on perception. Standards of professional attire. Detailed appearance reflects work et…
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Human Skills, Leadership Skills Are Anything But Soft
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher digs into "soft skills" and why calling them soft couldn't be further from the truth. Though language around "soft skills" is changing, the importance we put on these essential skills continues to struggle. Russel shares multiple reasons why thes…
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227. Understand Your Native Colleagues In Meetings: Master Business Expressions #6
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CLICK HERE TO JOIN NEWSLETTER - Communicate Confidently Do you ever find it hard to understand your British, Irish or Australian colleagues? Let's focus on 3 very common expressions that native speakers use to describe problems! After you have listened to the episode you will: understand what each expression means - context and when we use it Know …
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Why Understanding NeuroScience is Key to Stress and Burnout w/ Nina Nesdoly
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In this episode of Relationships at Work, Russel chats with researcher and work stress and burnout prevention consultant Nina Nesdoly on how understanding neuroscience is the key to addressing stress and burnout. Nina shares her insights and experience with... Understanding stress and burnout Impact of stress on cognitive abilities Overwhelming str…
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Leaders, It Is Not What We Do But How We Do It
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher highlights the importance of what do as much as how we do it in our leadership. No leader wants to hurt or fracture their team culture, but if we don't better align our intentions with our actions, we could do far more damage than we realize. Rus…
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226. Interview Confidence: Answer Strategies for 3 Key Questions [GUEST EXPERT EPISODE]
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CLICK HERE TO JOIN NEWSLETTER - Communicate Confidently Have you got an interview coming up? Or maybe you will in the future? Doing an interview can be one of the most pivotal points in your career when you have to use your English. It could literally mean getting the job or not. Here as a guest today to offer their expert insight is Clare Whitmell…
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Understanding the Neurobiology of Workplace Communication w/ John Bates
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In this episode of Relationships at Work, Russel chats with leadership communication consultant John Bates on how understanding neurobiology helps us connect through communication. John shares his insights and experience with... Effective communication is not just logical but biological. Importance of trusting gut feelings The value of sharing lead…
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The Leadership Questions We Actually Want In A Job Interview
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher shares more effective job interview questions to understand leadership. Interview questions are extremely formulaic, regardless of industry. Almost all are focused on productivity, with very few determining the applicants leadership experience an…
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225. How To Handle On-the-Spot Corridor Conversations: A 3-Step Framework for Senior Managers
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CLICK HERE TO JOIN NEWSLETTER - Communicate Confidently I was speaking with one of my clients the other day and they said: Anna, one thing that I always find really hard is if I see someone in a corridor or the lift and they say "How are things going?" In the moment I always mess it up . What would sound good to say? If you run into a colleague in …
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What First Time Leaders Really Need To Know w/ Paul O'Beirne
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In this episode of Relationships at Work, Russel chats with master facilitator and executive coach Paul O'Beirne on what a first-time leader really needs to know and so does the organization they work for. Paul shares his insights and experience in... Transition challenges for new leaders. Importance of support systems. Leadership vs. management. U…
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher explains the importance of regular leadership tests to ensure we're on the right track. As a leader, how do we know we're any good? That comes from regular check ins in how we react to circumstances at work. We need to proactively be curious abou…
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224. Navigate HR Conversations Confidently: Top Phrases and Common Pitfalls for Senior Managers
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CLICK HERE TO JOIN NEWSLETTER - Communicate Confidently I know you would prefer to avoid saying something wrong. It's going to make you feel much more confident if you know what you are saying is right, even if it's a difficult conversation. As a senior manager you will have to talk about HR topics a lot; recruitment, onboarding, leave, pay, team m…
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How to Avoid The Dangers of Leadership Ambition w/ Mark J. Silverman
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In this episode of Relationships at Work, Russel chats with author and executive coach Mark J. Silverman on understanding and approaching leadership ambition. Mark shares his experience and insights on... The root of true ambition. Reckoning with ambition's impact at work. Self-awareness and authentic ambition. Generational shifts in ambition. Bala…
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The Ends Should Not, Can Not, Please Don't Justify The Means
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher shares the importance of not prioritizing productivity over humanity. The ends can not justify the means. As a leader, it's vital that we provide a service or product, and deliver countless things along the way. The problem is when leaders achiev…
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223. Speak with Confidence: Describing Trends Mini Series #3
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CLICK HERE TO JOIN NEWSLETTER - Communicate Confidently It's that time again! You have to share your performance meeting. How do you navigate all the vocabulary? How do you make sure it is clear and you don't beat around the bush? In the 3rd episode of the series we will focus on verbs using to describe decreases. By the end of the episode you will…
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How to Understand Our Leadership Influence and Impact w/ Elena Grotto and Felicia Joy
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In this episode of Relationships at Work, Russel chats with authors and Edelman Executive Vice-Presidents Elena Grotto and Felicia Joy on understanding leadership influence and its impact on teams and workplace culture. Elena and Felicia share their experience and insights on... Continuous learning and adaption as leaders. Balancing humanity and pr…
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How Leadership Can Stop Investing in Cultural Debt
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher discusses the causes and answers to cultural debt. Technical debt is a common term in software development to explain growing issues caused by not properly addressing problems. By only implementing "band-aid" solutions, the root problems only con…
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222. Build Your Confidence Asking Key Questions: Senior Manager Essentials
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CLICK HERE TO JOIN NEWSLETTER - Communicate Confidently Have you ever had that feeling where you want to ask a question but you hesitate? You aren't sure if it's right, you're overthinking and then by the time you building up the courage the moment is gone! Then you think, why didn't I just ask the question. First of all, I get it. When you ask a q…
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Why Reality-Based Leadership Is The Path To Accountability w/ Cy Wakeman
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In this episode of Relationships at Work, Russel chats with best-selling author, drama researcher and headline speaker Cy Wakeman on focusing on a reality-based leadership approach to improve accountability at work. Cy shares her insights and experience in: Why we need to self-reflect and be personally accountable. Reality-based leadership practice…
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Hypocrisy in Hiring Feedback and How to Fix It
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher highlights the hypocrisy of organizations not asking applicants for feedback and why they should. Leadership often talks about the importance of feedback, including for applicants (successful or not) to ask for debriefs after their hiring experie…
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221. Speaking Success: Confidence Tips for Senior Managers with Public Speaking Coach, Nick Hampshire
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CLICK HERE TO JOIN NEWSLETTER - Communicate Confidently Do you want to feel more confident speaking in front of your colleagues? Do you want to develop more of an executive presence but you still feel quite nervous or not prepared enough? Today I invited public speaking expert and coach Nick Hampshire onto the podcast to share his practical guidanc…
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How To Connect Value to Employee Experience w/ Dr. Randy Ross
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In this episode of Relationships at Work, Russel chats with author, speaker and Chief Enthusiasm Officer Dr. Randy Ross on the importance of connecting values to employee retention. Randy shares his insights and experience in: Holistic employee experience Values and behaviour alignment. Ethical and aesthetic components of values. Alignment and auth…
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Megaphone Your Values, To Really Create Connection
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher recommends we share our values publicly to build better connection. Knowing our values is vital to our self-awareness and in helping us make decisions and setting boundaries that help our career and our employee experience. But they are too valua…
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220. How to Sound Diplomatic and Assertive in English: Go-To Phrases For Senior Managers Navigating Difficult Discussions with International Teams
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CLICK HERE TO JOIN NEWSLETTER - Communicate Confidently You're a senior manager and you lead a team. Your team is made up of people based around the world and you have meetings with them online and sometimes even a mix between face-to-face in the office and then online at the same time. At times, you have to have difficult conversations with them w…
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Surprising Ways Employees Can Impact Company Culture w/ Nancy Lyons
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In this episode of Relationships at Work, Russel chats with author and Clockwork founder Nancy Lyons on the positive and negative impacts employees can have on company culture. Nancy shares her insights and experience in: The power of microcultures and employee influence. Leadership's role in shaping culture. What an authentic work culture is and i…
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Big Leadership Moments Must Be Earned Through Small Gestures
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher highlights the importance of prioritizing small gestures before big moments at work. Big events at work are great. It's an opportunity to bring everyone together, connect in new ways, hear from leadership, have presenters sharing new ideas. They'…
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219. Essential Finance Phrases for Senior Managers In International Companies
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CLICK HERE TO JOIN NEWSLETTER - Communicate Confidently As a senior manager, how confident do you feel talking about finance and money? In today's episode you will learn How to express company revenue How to give the status of budget A very common mistake with 3 finance words A really natural phrasal verb to talk about generate money Natural phrase…
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What Leaders Need to Know About Managing Subcultures w/ Beverly Hathorn
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In this episode of Relationships at Work, Russel chats with HR professional and consultant Beverly Hathorn on managing and aligning subcultures in the workplace. She shares her thoughts, stories and experiences with... Subculture dynamics. Executive engagement with various work cultures. The importance of customizing engagement. Alignment and adapt…
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Great Leaders Know Change Does Not End Great Relationships
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher asks us to maintain relationships even through significant change. Change is a part of the work world, whether it's as big as a merger or reorganization of a company or as traditional as moving teams or getting a new job. Great leaders understand…
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218. How to Sound More Advanced: Essential Business Phrasal Verbs #5
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CLICK HERE TO JOIN NEWSLETTER - Communicate Confidently I know one of your goals is to sound more advanced and stop using the same words all the time. Let's continue with our 5ht episode in the series on phrasal verbs to help you make progress. In this 15-minute episode you are going to: Learn a common and natural phrasal verb to express approval D…
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How AI will Impact the Employee Experience w/ Alex Schwartz and Nate Thompson
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In this episode of Relationships at Work, Russel chats with speakers and workforce consultants Alex Schwartz and Nate Thompson on the impact AI will have on the employee experience. They share their thoughts, stories and experiences with... AI's role and adoption in work environments. AI as a tool, not a threat. The need for continuous adaption and…
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How Leadership Needs to React to a Tragedy Test
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher explores how leadership should and shouldn't respond to tragedy from their teams. Not so long ago, Russel experienced a personal tragedy, which inspired his curiosity on how leaders and workplace cultures handle those moments. He provides real-wo…
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217. How To Host Managers From Head Office Without Feeling Awkward with Robert Rudge, The Business English Podcast
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Let's set the context. Imagine that next week a group of Senior Directors are coming to your office from Manchester. Or maybe you are getting a visit from a group of managers based in the Munich office. Wherever or whoever it is, you have to help host them during their time here. What can you do to help yourself feel more confident? How can you mak…
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Why Work Relationships Are So Vital To Innovation And Action w/ Bob Chartier
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In this episode of Relationships at Work, Russel chats with author and speaker Bob Chartier on the relationships and practices we need to foster innovation and action at work. Bob shares his thoughts, stories and experiences with... Importance of relationships in effective leadership Tools for building relationships "Possibility Action" - how relat…
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A Measure of Leadership and Employee Relationships
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher asks the question, "would you tell your manager you were looking for a new job" and how the answer illustrates our relationship quality. Recently, Russel posed this question to his community online and the answers were... sad. What does it look a…
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