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Loyalty Out Loud

Presented by Capillary

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The loyalty industry landscape changes daily, and it's almost impossible to stay on top of new trends, marketplace shake-ups, or stories of the past that shaped where the industry is today. That's why Loyalty Out Loud will tackle a different topic with new guests every episode, digging into the industry's past or shooting into its future at any minute.
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ah nah

Suzanne & Ruth

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The ah nah: Conversations with Myanmar podcast was born from a desire to bring into public consciousness the atrocities that are currently being committed in Myanmar (also known as Burma). Our goal is simply to keep the conversation going and to let the people of Myanmar know that they have not been forgotten. We hope that through these conversations we can tell the stories of Myanmar and highlight the horrific human rights abuses that continue to be perpetrated by the Tatmadaw (military), u ...
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In our last episode, Joe chatted with Don Smith, Capillary’s Global Consulting Officer (US/Europe) about the industry-leading Brierley Loyalty Quotient (BLQ) and the importance of emotional loyalty. This month, we are proud to announce that Capillary has partnered with Yawye to leverage ELI, their Emotional Loyalty Intelligence tool, to truly offer…
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In our last episode, Joe spoke with Bill Swift about the Brierley acquisition and how it has set up Capillary to become the best loyalty solutions provider globally. This month, Joe sits down with Don Smith, Capillary’s Global Consulting Officer & CMO (US/Europe), as he elaborates on the benefits of this best-in-class combination of the two compani…
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Capillary acquired Brierley+Partners in April 2023 to gain momentum to become the best loyalty solutions provider globally. Acquiring Brierley has strengthened Capillary’s position in the US by leveraging Brierley’s 30+ years of industry experience and expertise. Bill Swift, previously CEO at Brierley and now Capillary’s Chief Information & Technol…
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Capillary Technologies was recently named a Leader in The Forrester Wave™: Loyalty Technology Solutions, Q1 2023 Report. The report evaluated 12 of the most significant loyalty solutions providers and Capillary earned a 5/5 in 13 criteria. Ned Shugrue, Director of Sales, joins Joe Doran in this episode of Loyalty Out Loud as they dive into this rig…
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The loyalty industry landscape changes daily, and it's almost impossible to stay on top of new trends, marketplace shake-ups, or stories of the past that shaped where the industry is today. That's why Joe Doran is starting a new podcast called Loyalty Out Loud, which will tackle a different topic with new guests every episode. He may dig into the i…
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St. Joseph: Not Your Average Joe! One can not speak about St. Joseph without also incorporating his beloved wife Mary. The chaste young spouses have a singular mission to bear Christ to the entire world. It is the same mission that we all have but they model it with great perfection. While Joseph is silent throughout sacred scripture, his actions s…
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Suzanne and Ruth are joined by Khaing Zar Aung, President of the Industrial Workers Federation of Myanmar (IWFM), and Treasurer of the Confederation of Trade Unions Myanmar (CTUM). Ma Khaing Zar grew up in Yangon, Myanmar. She began working at the age of sixteen in a garment factory, making clothing for big international labels. She joined the poli…
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Suzanne and Ruth are joined by Hsu and Charlie, two campaigners who have been working tirelessly on a project to create resources for mental health support in Myanmar, called Mental Health Myanmar. Mental Health Myanmar is a website dedicated to informing the Myanmar public about mental health, and why it is important for everyone. The contents of …
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Suzanne and Ruth are joined by Sophie Brondel, coordinator at Info Birmanie. Info Birmanie is a non-profit association founded in 1996, born of the desire of French citizens to defend human rights in Myanmar. The association works to support opponents and victims of the military junta by acting with French political and economic decision-makers. As…
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Suzanne and Ruth are joined by Julie and Joseph from Stars of Myanmar Friendship Club (SMFC). SMFC is run by a group of people in the UK with strong ties to Myanmar. The club focuses on supporting people in Myanmar through various means, including awareness campaigns, humanitarian aid, and providing financial assistance to those suffering under the…
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Suzanne and Ruth are joined by Chris Gunness, founder of The Myanmar Accountability Project. In 1988 Chris covered the democracy uprising in Myanmar for the BBC. He has remained an outspoken and passionate advocate for human rights and the rule of law ever since. After a 23 year career in the BBC, he joined the United Nations as Director of Strateg…
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Episode 24 – The Gospel of Luke – Chapter 11 Part 2 Luke 11: “Lord Teach Us To Pray” In this lecture on Luke 11, we focus especially on the Lord’s Prayer. Seeing Jesus praying in a certain place, his disciples asked, “Lord, teach us to pray.” They saw the Lord praying by himself, and they desired to have a similar union with the Father. As faithful…
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Episode 23 – The Gospel of Luke – Chapter 11 Part 1 Luke 11: “Lord Teach Us To Pray” In this lecture on Luke 11, we focus especially on the Lord’s Prayer. Seeing Jesus praying in a certain place, his disciples asked, “Lord, teach us to pray.” They saw the Lord praying by himself, and they desired to have a similar union with the Father. As faithful…
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Suzanne and Ruth are joined by Tom Opdyke, founder of 5k for Myanmar. A former expat, Tom lived and worked in Myanmar and like many who called Myanmar home, he was utterly devastated when the coup broke out in February 2021. Unsure of what he could do to help, he decided to run. In March 2021, one month after the coup, he started 5k for Myanmar. He…
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Suzanne and Ruth are joined by Ntxoo Tori Hong, an Asian-American digital artist and illustrator. Ntxoo's most recent project: ‘Our Spring was Endless’, is an initiative through which she collaborated with Karen & Dawei poet, Thet-Htar. 'Our Spring was Endless' is a wholly unique generative NFT collaboration using art and blockchain technology to s…
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Suzanne and Ruth are joined by Tin Ma Ma Oo, a Myanmar-born activist living in New Zealand. She along with her family left Myanmar for Thailand amid civil unrest during the ‘88 uprising. They became recognised as political refugees through her father and the family was chosen to resettle in New Zealand in 2000. Tin Ma Ma Oo has continued to work ha…
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Suzanne and Ruth are joined by Myanmar painter and artist Chuu Wai, who is currently in exile in Europe. Born and raised in Myanmar, Chuu Wai's artistic impulse found a new outlet after a sexual harassment encounter on the streets of Myanmar at the age of 18. Her work considers the many ways in which society controls and scrutinizes women more than…
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Suzanne and Ruth are joined by Rahel Lam, co-founder of Cup of Color, a non-profit organization built on the belief that beauty and truth can be found in the converging of many different voices. Their vision is 'to empower people living under hopeless circumstances by doing visual arts with communities'. Rahel and her husband Damon, a Hong Kong act…
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Episode 22 – The Gospel of Luke – Chapter 10 Part 2 Luke 10: “The Good Samaritan” This week’s lecture begins with encouragement to pray the rosary. Many popes over the years have exhorted the faithful to depend on this powerful spiritual weapon in the battle against evil. In Luke 10, Jesus referenced the battle between darkness and light, vividly d…
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Suzanne and Ruth are joined by John Quinley & Zaw Win of Fortify Rights, and Roger Polack of Yale Law School’s Schell Center, co-authors of the '"Nowhere is Safe": The Myanmar Junta’s Crimes Against Humanity Following the Coup d’État' report. The 193 page report, based on more than 120 interviews, exposes how the Myanmar military junta murdered, im…
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Episode 21 – The Gospel of Luke – Chapter 10 Part 1 Luke 10: “The Good Samaritan” This week’s lecture begins with encouragement to pray the rosary. Many popes over the years have exhorted the faithful to depend on this powerful spiritual weapon in the battle against evil. In Luke 10, Jesus referenced the battle between darkness and light, vividly d…
  continue reading
 
Episode 20 – The Gospel of Luke – Chapter 9 Part 2 Luke 9: “Son of God Transfigured” Luke chapter 9 begins with the mission of the twelve Apostles, whom Jesus gave power to cure disease and authority over all demons. They were instructed to take nothing for their journey and to “shake off the dust from your feet as a testimony against” anyone who d…
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Suzanne and Ruth are joined by ‘Simon’, a Myanmar NGO worker currently on the ground. Simon speaks to us by candlelight during a 6 hour power cut. Whilst his electricity is limited and essential for his work, he understands the crucial importance of telling the world what is happening in Myanmar. Relying on mobile internet that has skyrocketed in p…
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Suzanne and Ruth are joined by a member of the Myanmar diaspora who has decided to remain anonymous due to security concerns for her family still inside Myanmar. ‘Ama’ is an activist and campaigner living in an undisclosed location in Europe. She, like many Myanmar citizens abroad, now lives in fear of what the military could do to her family back …
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Episode 19 – The Gospel of Luke – Chapter 9 Part 1 Luke 9: “Son of God Transfigured” Luke chapter 9 begins with the mission of the twelve Apostles, whom Jesus gave power to cure disease and authority over all demons. They were instructed to take nothing for their journey and to “shake off the dust from your feet as a testimony against” anyone who d…
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Suzanne and Ruth are joined by Lwin Min, a student and artist from Myanmar. He recently won an art based competition run by Coup and Canvas to promote the elimination of violence against women. Here Claire from Coup & Canvas introduces the competition and the winning artwork. Lwin Min talks to us about his motivation behind the piece, the message h…
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Episode 18 – The Gospel of Luke – Chapter 8 Part 2 Luke 8: “Daughters of Israel” This chapter begins with a list of women who accompanied Jesus and his apostles and provided for their needs: Mary Magdalene, Joanna, and Susanna. Mary Magdalene, who had 7 demons driven out of her, is often erroneously thought to be a prostitute. The Church Fathers sa…
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Suzanne and Ruth are joined by Mayyu Ali, a Rohingya refugee, poet, and author of EXODUS. In 2017, he was forced to flee his home due to the violence perpetrated by the Myanmar military, in which his home and village were burnt down. He and his parents escaped to Bangladesh and he spent 5 years living in Cox's Bazar refugee camp. He is now one of h…
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Episode 17 – The Gospel of Luke – Chapter 8 Part 1 Luke 8: “Daughters of Israel” This chapter begins with a list of women who accompanied Jesus and his apostles and provided for their needs: Mary Magdalene, Joanna, and Susanna. Mary Magdalene, who had 7 demons driven out of her, is often erroneously thought to be a prostitute. The Church Fathers sa…
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Episode 16 – The Gospel of Luke – Chapter 7 Part 2 “Resurrection at Nain” In Luke 7, we read that John the Baptist sent word to Jesus, asking if Jesus was the one “who is to come”. We know from Matthew 14 that John was imprisoned for chastising Herod about his unlawful marriage to Herodias. In his desolation, John wanted to know if Jesus was indeed…
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Episode 15 – The Gospel of Luke – Chapter 7 Part 1 “Resurrection at Nain” In Luke 7, we read that John the Baptist sent word to Jesus, asking if Jesus was the one “who is to come”. We know from Matthew 14 that John was imprisoned for chastising Herod about his unlawful marriage to Herodias. In his desolation, John wanted to know if Jesus was indeed…
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Suzanne and Ruth are joined by Susanna Hla Hla Soe, the National Unity Government's Minister for Women, Youth and Children. A former student activist during the 1988 uprising, she has dedicated much of her career to advocating for the rights of women and children in Myanmar. She was elected minister for Karen ethnic affairs of Yangon in the 2020 ge…
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Episode 12 – The Gospel of Luke – Chapter 5 Part 2 “Let Your Nets Down for a Catch” Duc in altum.” Put out into the deep water. These are the words that Jesus used to invite Peter to become his disciple. The call of Peter and the other fisherman disciples (Andrew, James and John) took place on the Lake of Gennesaret. Known also as the Sea of Galile…
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Suzanne and Ruth are joined by Steve Gumaer, the founder and President of Partners Relief & Development, a non-governmental organization that works with children affected by war and oppression, providing emergency relief and sustainable solutions to communities impacted by conflict. For the past 20 years, Steve, his family, and team have worked in …
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Episode 11 – The Gospel of Luke – Chapter 5 Part 1 “Let Your Nets Down for a Catch” Duc in altum.” Put out into the deep water. These are the words that Jesus used to invite Peter to become his disciple. The call of Peter and the other fisherman disciples (Andrew, James and John) took place on the Lake of Gennesaret. Known also as the Sea of Galile…
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Episode 10 – The Gospel of Luke – Chapter 4 Part 2 Temptations & Ministry This lecture begins by recalling the baptism of Jesus by John. John, the New Elijah, was well aware of his role. He always pointed towards Jesus. The baptism was a theophany, with all members of the Trinity present: the voice of the Father from above, the Holy Spirit in the b…
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Suzanne and Ruth are joined by Ro Nay San Lwin, a prominent Rohingya activist from Myanmar. Since his departure from Myanmar 18 years ago, he has been documenting human rights violations in his home country and bringing international awareness to the plight of the Rohingya. He is a passionate campaigner for human rights who, despite threats to his …
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Episode 9 – The Gospel of Luke – Chapter 4 Part 1 Temptations & Ministry This lecture begins by recalling the baptism of Jesus by John. John, the New Elijah, was well aware of his role. He always pointed towards Jesus. The baptism was a theophany, with all members of the Trinity present: the voice of the Father from above, the Holy Spirit in the bo…
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Episode 8 – The Gospel of Luke – Chapter 3 Part 2 A Voice Cries Out “Nothing is impossible with God.” Our lecture this week opens with this reassuring statement, taken from Gabriel’s annunciation to Mary. We recall from last week that Mary was the singular blessed woman of the New Testament who, through Jesus, fulfills the prophecy of Genesis 3:15,…
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Suzanne and Ruth are joined by Amanda, the executive director of Zee Kwat Academy. When the coup broke out in February 2021, Amanda was a final year university student who was one semester away from graduating. Like so many young people in Myanmar, Amanda’s education had already been disrupted due to Covid-19 but the coup completely robbed her and …
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Episode 7 – The Gospel of Luke – Chapter 3 Part 1 A Voice Cries Out “Nothing is impossible with God.” Our lecture this week opens with this reassuring statement, taken from Gabriel’s annunciation to Mary. We recall from last week that Mary was the singular blessed woman of the New Testament who, through Jesus, fulfills the prophecy of Genesis 3:15,…
  continue reading
 
Episode 6 – The Gospel of Luke – Chapter 2 Part 2 Jesus is Born The lecture this week begins with a look at Papal Infallibility and how it relates to Mary. Beginning with our first Pope, Peter, there has been an unbroken succession of apostolic authority. A dogma is declared infallible only when three criteria are met: the pronouncement must be mad…
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Suzanne and Ruth are joined by H2, a doctor from Myanmar who is currently living in Italy. H2 left Myanmar when she was young and trained as a medical doctor abroad. When the coup happened in February 2021, H2 describes it as a huge tragedy that felt almost like a loved one had died. With medical care workers, doctors and nurses being one of the mo…
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Episode 5 – The Gospel of Luke – Chapter 2 Part 1 Jesus is Born The lecture this week begins with a look at Papal Infallibility and how it relates to Mary. Beginning with our first Pope, Peter, there has been an unbroken succession of apostolic authority. A dogma is declared infallible only when three criteria are met: the pronouncement must be mad…
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Episode 4 – The Gospel of Luke – Chapter 1 Part 2 Gabriel’s Announcement The Virgin Mary is at the center of the beginning of our lecture covering Luke 1. The church fathers, including Ambrose and Augustine, realized that Mary’s perpetual virginity was anticipated by the Old Testament prophets. In Ezekiel 44, we read about the locked eastern gate o…
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Suzanne and Ruth are joined by Nora Nyi Myint, a student activist from Myanmar. At the age of 15 Nora left her home in Myanmar to study in Japan at one of the United World Colleges. Raised by a strong woman she learned early on about the injustices and history of her country and was determined to one day make a difference. Nora was on her college c…
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Episode 3 – The Gospel of Luke – Chapter 1 Part 1 Gabriel’s Announcement The Virgin Mary is at the center of the beginning of our lecture covering Luke 1. The church fathers, including Ambrose and Augustine, realized that Mary’s perpetual virginity was anticipated by the Old Testament prophets. In Ezekiel 44, we read about the locked eastern gate o…
  continue reading
 
Suzanne and Ruth are joined by Breanna & W.T., the creative directors behind the Fight Like a Garment Worker storytelling initiative. Long before the coup Myanmar's garment workers faced oppression, brutality and a lack of basic human rights, but with Myanmar going back under military control they are at greater risk than ever before. Myanmar’s gar…
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Episode 2 – The Gospel of Luke – An Overview Part 2 We begin our study of the Gospel of Luke with an overview lecture, beginning with what we know about the author himself. From the historian, Eusebius, we learn that Luke was a physician from Antioch, an ancient Greek city located in Asia Minor. Antioch was the center of the early Church, and it wa…
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Suzanne and Ruth are joined by Leo, an activist focused on digital psychological warfare operations in Myanmar. Leo and his team use social media to contact soldiers in the Tatmadaw, sending them messages, memes, and other media with the aim of subtly influencing them. The ultimate purpose of these operations is to change the soldiers' behaviour: t…
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