Best SAP Customer Experience Podcasts (2024)

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Episode 105: Maximizing Warehouse Management Efficiency with Cloud Transformation 18:40

11d ago18:40

18:40

Links Register now for the SAP S/4HANA Cloud Product Expert Training 2024, starting on April 22nd: Product Expert Training 2402 – landing page Check what’s new in Supply Chain Management in SAP S/4HANA Cloud Public Edition 2402: Supply Chain in SAP S/4HANA Cloud Public Edition 2… – SAP Community Join the SAP Community: SAP S/4HANA Cloud, Public Edi…

1
The Best of Go-To-Market Magic 36:21

15d ago36:21

36:21

We’ve spent 13 episodes uncovering key insights from experts in enablement, sales, marketing, customer success, revenue operations, and more. To celebrate the growth, learning, and invaluable wisdom we’ve heard along the way, we’re gathering the best of the best all into one episode. So whether you’ve tuned into every minute or are new to the Go-to…

1
Common issues faced by customers in Managing SAP landscape and How YASH is helping them overcome those problems 5:12

22d ago5:12

5:12

Our latest podcast discusses some of the most common challenges faced by our customers in managing their SAP landscape and how YASH is spearheading solutions to overcome these obstacles. Hosted by Srinivas Kommu, the podcast sheds light on the intricate issues encountered by organizations navigating ECC and S/4 HANA landscapes. With our extensive e…

1
Episode 104: Artificial Intelligence - Ep. 2: Build a Strong Foundation for SAP Business AI in SAP S/4HANA Cloud feat. Accenture 41:13

1M ago41:13

41:13

Links Listen to the Episode 1 of the Artificial Intelligence series: https://podcast.opensap.info/inside-sap/2024/02/07/episode-101-artificial-intelligence-ep-1-exploring-sap-business-ai-generative-ai-and-enablement-strategy/ Read more about Business AI in SAP S/4HANA Cloud Public Edition with Marco Valencia’s blog post: https://community.sap.com/t…

1
Episode 103: SAP Customer Transitioning Experience: SAP Business ByDesign to SAP S/4HANA Cloud Public Edition 33:18

2M ago33:18

33:18

We are now the podcast Inside SAP S/4HANA Cloud! It is a small change in our name and branding, but we keep the same focus and strategy: sharing project best practices, lessons learned, and successful go-lives with SAP S/4HANA Cloud. We continue to share perspectives from customers, partners, and colleagues. Links Watch this episode in video format…

1
HomeMade creates a self-service elder care solution because there’s no place like home (for Customer Experience and Financial Management) 19:45

2M ago19:45

19:45

Hear about their journey to rapidly disrupt home-based eldercare by removing the heavy lifting between service providers, customers, and the government. Tamara McCleary, CEO of Thulium, sat down with Laura Westhorpe, General Manager at HomeMade, and Selim Ahmed, Managing Director at Bourne Digital, part of Accenture, to discuss how HomeMade built a…

1
Episode 102: Optimizing Performance with SAP S/4HANA Implementation at Ball Horticultural 14:34

2M ago14:34

14:34

Show Notes: Download transcript as PDF fileBy SAP SE

1
Episode 101: Artificial Intelligence - Ep. 1: Exploring SAP Business AI, Generative AI and Enablement Strategy 32:10

3M ago32:10

32:10

Show Notes: Download transcript as PDF file Learn more about Artificial Intelligence, Business AI, Generative AI and further topics at https://sap.com/ai Check more information about Joule, the generative AI assistant: https://sap.com/joule Check out the Early Adopter Care program for Joule: https://influence.sap.com/sap/ino/#campaign/3612 Hear mor…

1
Episode 100: Clean Core: Achieving Modern, Flexible and Cloud-Compliant ERP Implementation feat. Accenture 41:11

3M ago41:11

41:11

Show Notes: Download transcript as PDF fileBy SAP SE

1
AI and the Expanding Scope of Enablement at Enterprises and Startups Alike 40:57

3M ago40:57

40:57

Enablement is expanding beyond sales, especially as AI gains traction. But as AI integrates into the enablement landscape, how can you preserve and enhance your teams’ human strengths in customer interactions? We switched things up by inviting two guests to this roundtable episode to hear from companies both big and small. So, we’re talking with St…

1
The Role of Generative AI in IT Application Maintenance and Support 8:20

3M ago8:20

8:20

In this podcast, our expert, Srikanth Karunam, will guide you through the transformative realm of generative AI. You will learn about its role in reshaping IT application management and explore practical use cases that have fueled a significant (and sustained) surge of interest. Generative AI's real-world impact is vividly demonstrated through succ…

1
Episode 99: How Inetum Leverages Localization as a Self-Service for Midsize Customers in Africa 23:55

4M ago23:55

23:55

Show Notes: Download transcript as PDF fileBy SAP SE

1
How to Effectively Engage Your Executive Team to Win More Deals 38:20

4M ago38:20

38:20

When was the last time you involved executive leadership in your sales process? If it’s something that feels daunting, nerve-wracking, or like too much work, this episode is for you. When leveraged correctly, you set your executive team up to come into the sales process swinging (and they’ll probably knock down that sale if you get our analogy). So…

1
Episode 98: The Power of Localization as a Self-Service in SAP S/4HANA Cloud Public Edition 18:31

5M ago18:31

18:31

Show Notes: Download transcript as PDF fileBy SAP SE

1
The Pulse of Enablement: Hot Topics and Insights from Industry Leaders 27:37

5M ago27:37

27:37

What are the best and brightest minds in enablement talking about these days? In this special episode, we’re taking a pulse on the enablement industry and hearing directly from enablement professionals at Seismic’s annual Shift conference — including leaders from Loopio, Sands Capital, Bank of America, UPS, Experian, Proofpoint, and more. Along wit…

1
Blue Diamond cultivates digital transformation across their supply chain, from field to fruition (for Digital Supply Chain) 18:53

5M ago18:53

18:53

Hear about their journey to innovate across the business, internally and externally, to create a seamless end-to-end solution that can forecast and flex to avoid disruptions. Tamara McCleary, CEO of Thulium, sat down with Blue Diamond Growers’, Steven Birgfeld, VP of Information Technology and Services, to discuss the global and business reasons th…

1
Episode 97: Getting Started with Extensibility in SAP S/4HANA Cloud, with LeverX 18:38

5M ago18:38

18:38

Show Notes: Download transcript as PDF file Useful Links: Contact Ilya Bibik to join the Extensibility work zone: ilya.bibik@sap.com Check more on Extensibility: https://people.sap.com/harish_mangtani Drive competitive advantage through differentiation in SAP S/4HANA Cloud, public edition – my experiences choosing the proper cloud extensibility tec…

1
Forget Pipeline and Focus on Customer Success with Mark Kosoglow 41:36

5M ago41:36

41:36

It's time to stop focusing on pipeline growth. Yes, you read that right. In this episode, Mark Kosoglow, CRO at Catalyst Software, shares his perspective about why you should be focusing on customer success instead of inbound pipeline. It's shaking up the industry by encouraging revenue leaders to truly focus on the incremental value — and revenue …

1
Episode 96: Fourth Anniversary Special Episode - Diversity and Individual Journeys to a Product Management Organization 27:11

5M ago27:11

27:11

Show Notes: Download transcript as PDF fileBy SAP SE

1
Inside SAP S/4HANA Episode 95: The Power of Advanced Variant Configuration with SAP S/4HANA 23:40

6M ago23:40

23:40

Show Notes: Download transcript as PDF fileBy SAP SE

1
The Impact of AI in Learning and Development with Juliana Stancampiano 39:33

6M ago39:33

39:33

There’s a lot of talk about how AI can be utilized for content creation and productivity, but how about leveraging it to train your organization? Juliana Stancampiano, CEO of Oxygen Experience, shares her perspective and proposes new ways to harness intellectual resources from subject matter experts. You’ll also learn the importance of creating saf…

1
The EY Emergency Response Application (EY ERA) connects Ukrainian refugees with relief aid 27:21

6M ago27:21

27:21

Hear how EY made it their mission to rapidly build a mobile app that helps connect countless Ukrainians arriving in Poland with the resources they need to survive. Tamara McCleary, CEO of Thulium, talks with EY guests Axel Janz, Global Head of SAP Products and Innovations; Anne Sawyer Shields, Supporting next generation and Accelerating Environment…

1
Bridging the Gap between Enablement and Evangelism with Paul Norford 40:49

7M ago40:49

40:49

Sales enablement ensures your sales teams are well-prepared and efficient in their efforts. Sales evangelism taps into the power of customer advocacy and word-of-mouth marketing. Both are essential for a business's success by driving sales growth, enhancing brand reputation, and fostering customer loyalty. Paul Norford, a seasoned enablement expert…

1
Inside SAP S/4HANA Episode 94: Exploring Data-Driven ESG - Navigating Sustainability in the Corporate World, with PwC 20:45

7M ago20:45

20:45

Show Notes: Download transcript as PDF fileBy SAP SE

1
Unlocking the Potential of B2B Influencers with SAP's Ursula Ringham 38:51

7M ago38:51

38:51

What role does influencer marketing play at one of the biggest B2B software companies in the world? Find out as Ursula Ringham shares insights from her 10 years building an impactful program as Head of Global Influencer Marketing at SAP. In our conversation, she openly discusses the do’s and don'ts of working with influencers, why it's important to…

1
Bank Degroof Petercam’s mobility app for people and the planet (for HR) 21:01

8M ago21:01

21:01

Bank Degroof Petercam shares how they're caring for their employees by alleviating commuting-associated stress and incentivizing sustainable transportation alternatives while also streamlining HR processes. Timo Elliott, VP and global innovation evangelist at SAP, talks with guests from Bank Degroof Petercam, Guy Spitaels, Head of HR Service Center…

1
Inside SAP S/4HANA Episode 93: Syntax Accelerating High-Performance Batteries and Mobility Customers with Cloud ERP 26:46

8M ago26:46

26:46

Show Notes: Download transcript as PDF fileBy SAP SE

1
Unleashing the Potential of Sales Teams with Josh Bersin 38:58

8M ago38:58

38:58

Traditional training methods for sales teams just aren’t cutting it anymore. Instead, top performing teams utilize technology to level up their sales techniques. Josh Bersin, a global industry analyst and the Founder and CEO of The Josh Bersin Company, shares his insights on the evolving landscape of sales training and the impact of technology in t…

1
What the LinkedIn Experts Won’t Tell You About Social Selling with SAS’s David Fisher 36:50

9M ago36:50

36:50

Want to become a boss at social selling? Our guest, David (D. Fish) Fisher, has a wealth of knowledge about building successful social selling programs — and he’s here to spill the secrets that the LinkedIn experts won’t. In this episode, Global Social Selling Lead at SAS, David (D. Fish) Fisher, shares the importance of building a targeted and rel…

1
Inside SAP S/4HANA Episode 92: KWC's Digital Transformation into the Cloud 28:35

9M ago28:35

28:35

Show Notes: Download transcript as PDF fileBy SAP SE

1
The Power of Data and Dialogue on a Global Scale with IBM's Georgia Watson 35:10

9M ago35:10

35:10

Driving revenue growth in today's ever-evolving global market is no small task, but equipping yourself with innovative enablement strategies can make a world of difference. Georgia Watson, Sales Enablement Leader, Australia, South East Asia, New Zealand, Korea at IBM, shares her experience cultivating enablement innovation in both EMEA and APAC reg…

1
The National Hockey League builds a sustainability platform #FTW 22:01

9M ago22:01

22:01

Hear how NHL Venue Metrics is helping to reduce the league’s environmental impact. The platform leverages SAP technology to protect the places where we live, work, and play. Guest host Ragunath Ramanathan, Chief Revenue Officer, SAP BTP, talks with Omar Mitchell, Vice President of Sustainable Infrastructure and Growth Initiatives at the NHL, to dis…

1
Inside SAP S/4HANA Special 'Cloud ERP Close-Up': Cloud ERP for Product-Centric Companies - Interview with Axel Herrmann 25:56

9M ago25:56

25:56

Show Notes: Download transcript as PDF fileBy SAP SE

1
Sangram Vajre on Telling a Compelling ROI Story (and Overcoming Other GTM Challenges) 24:18

10M ago24:18

24:18

Learning how to help your customers tell a good ROI story is critical to success as a go-to-market organization these days. Sangram Vajre, Co-Founder and CEO of GTM Partners, joins the show to share how to overcome today’s common GTM challenges and his vision for the future of go-to-market. The discussion touches on the importance of velocity in sc…

1
Samantha McKenna on Being a Seller Buyers Actually Want to Speak to 44:35

10M ago44:35

44:35

Traditional sales tactics just don’t cut it these days. Samantha McKenna, Founder of #samsales Consulting, shares her experience finding success with a less traditional approach to sales. We’ll learn why cold calling is a thing of the past, how to bring authenticity to prospecting, and some unconventional tactics that can lead to higher closing rat…

Podcasts Worth a Listen

SAP Customer Experience Podcasts

Podcasts Worth a Listen

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