Best Cross Resources Inc Podcasts (2024)

1
Real-World Vigorous Interventions with Dr. John Capitman 50:50

2h ago50:50

50:50

Join us as we sit down with VISIONS co-founder, longtime consultant, and retired professor public health Dr. John Capitman! Dr. Capitman talks about how he specialized in eldercare and developed community interventions in public health, as well as how his background and the life experiences informed his commitment and his approach, including how a …

1
Transformational Leadership with Dr. Julian Sonn (Part II) 50:34

2M ago50:34

50:34

What does it mean to embrace a multicultural, democratic society in a nation scarred by Apartheid? Join us for the second part of our interview with Dr. Julian Sonn, who has spent the last thirty years working towards transformational change in South Africa. From the exuberance of the first democratic elections in 1994 to the ongoing quest for incl…

1
Transformational Leadership with Dr. Julian Sonn (Part I) 51:05

2M ago51:05

51:05

Join us for another VISIONS elder story as we sit down with Dr. Julian Sonn, who has been with VISIONS, quite literally, since its inception. This is another in our series of elder story podcasts that we’re doing in honor of our 40th anniversary, which we'll be celebrating in Boston on September 27, 2024. Dr. Sonn is a psychologist and academic, an…

1
Championing Equity and Maternal and Child Health with Dr. Cassandra Joubert 56:20

2M ago56:20

56:20

This episode of Into Liberation features a conversation with the extraordinary Dr. Cassandra Joubert, who shares her story of growing up in racially segregated Houston and becoming a passionate advocate for maternal and child health. Dr. Joubert talks about how her early life experiences and her time at Howard University in the early 1970s (amid th…

1
The Transformative Power of Empathy with Vincent Johnson 50:48

3M ago50:48

50:48

Join us as we sit down with Vincent Johnson, as he recounts his trajectory from being a 'third culture kid' to becoming the Director of Equity and Inclusive Excellence at the University of Pittsburgh School of Law. Growing up as the child of a serviceman who was stationed in Okinawa and Taiwan, as well as Washington, DC, Vincent's immersion in diff…

1
Felipe Garcia & The Role of Feelings in Anti-Oppression Work 56:00

7M ago56:00

56:00

What do feelings and emotions have to do with anti-oppression work? Join me as I welcome longtime VISIONS consultant and counselor Felipe Garcia, who specializes in Transactional Analysis, the liberatory psychology framework at the core of our model. Felipe is the author of several articles, including one you may have read if you’ve been part of a …

1
Identity, Mental Health, and Equity Work with Dr. Haley Sparks 51:00

8M ago51:00

51:00

You've probably heard about the importance of mental health, but have you ever considered how it intersects with issues of diversity, equity, and inclusion? Join us for a conversation with Dr. Haley Sparks, the Director of VISIONS' Mental Health Program, as we explore the terrain of DEI work and mental health. Dr. Sparks, a personality psychologist…

1
Racial Equity, Social Justice, and Land Sovereignty: PACE Connect @ Foxfire Ranch 48:01

9M ago48:01

48:01

What if you could immerse yourself in a captivating blend of personal stories, history, and introspective exploration, all while gaining powerful insights into racial equity, social justice, and their intricate relationship with land? That's exactly what we're offering in today's episode as we talk about PACE Connect @ Foxfire Ranch, taking place f…

1
Dr. Deborah J. Walker & the Alabama Civil Rights Movement 55:27

9M ago55:27

55:27

Note: This episode was recorded before the events of October 2023. In this episode I speak to longtime VISIONS consultant Dr. Deborah J. Walker, who has spent her life doing anti-oppression work-- a commitment rooted in her experiences growing up in Birmingham, Alabama in the 1960s. When she was 12, Dr. Walker was a block away from the 16th Street …

1
Cross Training for Capacity Management 3:07

1y ago3:07

3:07

Most of us hire people to fill a slot -- a given role. That happens all too often because we hire in a reactionary mode, to someone leaving or to sales growth. We talk about cross training, but often don't provide it for a number of reasons: no time, will have to pay person more, or not sure what we will need are just a few. If your company talks a…

1
Maximizing Profits is a Strategic Mistake 5:17

1y ago5:17

5:17

When I worked for TRW in the 1980's, the company required everyone with purchasing responsibilities to take the Chester Karrass negotiating course. At that time it was 100% focused on the assumption of a zero sum game, where whatever the other "side" got came directly from you. Win-lose. Since then companies have come to understand that successful …

1
What's Love Got to Do With It? 3:50

1y ago3:50

3:50

Phil Spector was a very successful music producer and songwriter, who was also convicted of murder and serving a long sentence when he died in prison. Talented people can be bad people. Talented bad people can also do good things. Phil Spector produced the famous Ike and Tina Turner song "River Deep - Mountain High." He knew how controlling Ike was…

1
Private Vs Public Knowledge 4:17

1y ago4:17

4:17

Why would a senior employee keep tricks of the trade secret from others? For one reason only: a lack of confidence. Someone who acknowledges his own talent and thinking skills would not be intimidated by others having the same abilities. Someone committed to team success would ensure knowledge is public -- that is, known and available to many -- an…

1
SUCCEEDING WITH SHORT-TERM TEAMS 5:34

1y ago5:34

5:34

A few years ago I volunteered to support the Continental Cup activities in Cleveland. This is an international sporting event that included 2500 youngsters from ages 8 to 18 from 12 countries competing in a variety of sports. My first day, I was an electronic scorekeeper / clock operator for basketball games, seated next to a young man who was to k…

1
And the Winner Is..... 6:34

1+ y ago6:34

6:34

A majority of adult Americans do not vote in our elections. Why is that? Simply because they don't believe their vote matters. They believe nothing will change anyway. Voting within your company happens. Any idea what the participation rates are? They are 100%, regardless. Some votes are simply more visible than others. Why do some not vote in othe…

1
Swamp Monster Got Your Tongue? 4:50

1+ y ago4:50

4:50

An effective operation may have bad days, but they are a rarity. When you walk through operations, is the angst palpable? Clearly that swamp monster environment should be prevented, but it may happen anyway. How many times and for how long do you find that operational stress acceptable? How many times and for how long do your employees tolerate it?…

1
No More Excuses 5:05

1+ y ago5:05

5:05

Even the best of us can benefit from cold water to the face occasionally. In mid-2022 I finally quit making excuses and enjoyed a 3-week trip to Greece, Türkiye, Montenegro, Croatia, Italy and Slovenia. What shook me out of my "I don't want to contract Covid" inaction was a friend's story that he had recently returned from the Polish-Ukranian borde…

1
What Is Your Speed of Effective Change? 6:55

1+ y ago6:55

6:55

Excerpted From: © 2021 Manufacturing Mastery: The Path to Building Successful and Enduring Manufacturing Businesses; Taylor & Francis, Author: Rebecca Morgan "I have long advised clients that together we will identify and implement new strategic capabilities as quickly as they can handle. One of those strategic capabilities is always the ability to…

1
Staying Busy is NOT the Objective 5:33

1+ y ago5:33

5:33

Your people are no doubt working hard to do a good job. The question is: Have you given enough structure for them to know what a good job really means? Usually the weakness in that is a lack of sequenced priorities from leadership. How do they even know if they're working on something that matters? Employees cannot make good decisions if management…

1
Coordinating With Suppliers 4:20

1+ y ago4:20

4:20

While the worst of the supply chain fiasco of 2020-2022 is behind us, elements certainly continue to challenge us daily. What we should have done then and what we can do now is communicate the truth among our supply matrix. We call it a supply chain, but the reality is all players in it service other customers and many of them serve other markets. …

1
Can Silos Be Aligned on Strategy? 4:42

1+ y ago4:42

4:42

Wouldn't you love to see an organization that was fully aligned across all functional arenas? We talk about specific excellence, like Nordstrom and service or Amazon and speed, but do you know of any organizations in which every single person in every corner of the company is aligned on organizational priorities and strategies? Do you think Nordstr…

1
Are Drones the Answer? 6:01

1+ y ago6:01

6:01

In the late 1970s, Ken Olson, co-founder of Digital Equipment Corporation (DEC), and Bill Gates, founder of Microsoft, had very different predictions for the future of computers. Mr. Gates gave his new company the mission of "every desk, every home" while Mr. Olson said there was no reason for a home to ever have a computer. How could two leaders o…

1
The Hits Just Keep On Coming 5:33

1+ y ago5:33

5:33

In my lifetime the US economy has experienced bank and savings and loan failures, inflation and full employment, a 20% prime rate and a Fed Funds rate of 0.0%, multiple recessions, and wild political swings in tariffs, tax rates, and regulations. In my lifetime, my country has participated in many wars, eradicated some diseases, had a pandemic, and…

1
TWI and Kata Can Propel You Forward 5:03

1+ y ago5:03

5:03

As fast as the world turns these days, it is not easy to stay abreast of the latest concepts and management trends. While it is important that you not let the world pass you by, it is also valuable to leverage some tried-and-true tools. TWI (Training Within Industry) and the Coaching and Improvement Katas are behavioral tools that can increase the …

1
Two Levels of Operational Effectiveness 5:27

1+ y ago5:27

5:27

You've all heard that great strategy with poor execution is no better than poor strategy with great execution. Operational effectiveness requires excellence in both levels. My writings and podcasts have long focused on the strategic aspects of operations, specifically how to build a manufacturing business that endures. This episode reminds the list…

1
Partnerships and Unilateral Terms Changes 6:04

1+ y ago6:04

6:04

Partner. Relationship business. It all sounds so good. But then reality slaps you up the side of the head. In a true partnership, can one company unilaterally change the terms of the contract? Well, no. But then few espoused partnerships are true partnerships. The larger company always has more money for lawyers, if it comes to that. The money they…

1
Your Career in Operations 9:07

1+ y ago9:07

9:07

I've invested the vast majority of my long career in operations. I find it fascinating. Regardless of industry, operations includes the technologies, processes, materials, and procedures that delivering value on each order involves. Many would look at those words and see no similarities between making mac and cheese for millions of consumers and ma…

1
Manufacturing Outputs For Your Future 5:39

1+ y ago5:39

5:39

We manufacturers know that we are responsible for the outputs of cost, quality, product performance and delivery; we also know that many others in our organization impact those as much as we do. Being outstanding in those four outputs is necessary but not sufficient for our futures. In recent years we've come to realize that the definition of outst…

1
Seven Decisive Manufacturing Levers 5:36

1+ y ago5:36

5:36

Why are some manufacturing businesses a hot mess, while others are a great place to work as you provide exciting value to the market? A business is a living organism, and as such, understanding what makes them healthy and what makes them sick is instrumental to success. Here are seven levers that apply within all manufacturers; each is addressed as…

1
ChatGPT and Manufacturing 5:08

1+ y ago5:08

5:08

Manufacturing has played a major role over time in advancing automation, computerization, digitization, and more. Our industries are amazingly different now than they were 15 years ago, much less 30. In December of 2022 the company OpenAI released an online product called ChatGPT. Unless you're living under a rock, you've at least heard of it. You …

1
Resilience is a Choice 6:41

1+ y ago6:41

6:41

There are business buzzwords, and then there are important business concepts you cannot afford to ignore. Resilience is one of the latter. Resilience emanates from effective risk management. If you don't have a viable and ongoing risk management process, start there. In risk management, the first steps are always to identify the majority of risks, …

1
Please Stop Building Inventory! 5:12

1+ y ago5:12

5:12

It was not that long ago that most manufacturers and distributors carried entirely too much inventory. The drag on cash flow was never offset by lower costs or higher performance. When we figured that out, we began to lower inventories. By adding some technology, whether RFID or barcodes or enhanced ERP software, we made it easier to reduce invento…

1
Building Your Strategic Mindset 6:16

1+ y ago6:16

6:16

Strategy is one of those important business concepts that many cannot recognize, develop or implement, yet businesses that endure have mastered. "Growth" is not a strategy, nor is "increase profits." Those are goals or objectives. Strategy describes the boundaries, priorities and activities within which those will be achieved. For example, a growth…

1
Could You Make a Forever Promise? 7:45

1+ y ago7:45

7:45

The business model in manufacturing and distribution has long been own it, sell it, get paid for it. For most of those companies, it still is. But our world is changing. The concept of ownership has a very different place in our thinking, as does the concept of value. The potential enabled by rapidly advancing technology is integral in changing thi…

1
How Outdated is Your Job? 5:28

1+ y ago5:28

5:28

Are you a pneumatic tube operator? A COO is not a COO is not a COO. While the title Chief Operating Officer should indicate range of responsibilities, it does little to describe them. Same for a Buyer, a Plant Manager, or an New Product Development Manager. These titles have very different meanings in a $5M, a $100MM, and a $1B company. They also h…

1
My Call is Not Important to You 5:33

1+ y ago5:33

5:33

When a recorded message for customers is considered a snide comment you've failed. Yet the way to fix that is not to prevent customers from calling you. Each day another company quietly moves from a call center to a contact center. That is the official method of precluding customers from actually talking with someone who could help them. While AI a…

1
Excellence Betrayed by Expensive Mediocrity 7:48

1+ y ago7:48

7:48

The Cleveland Clinic is widely recognized as one of the best medical systems in the world. And its delivery of medical services deserves that recognition. But its costs are unnecessarily high, its critical medical resources wasted, and its doctors and patients needlessly irritated by its short-sighted approach to scheduling. Scheduling, an organiza…

1
Leaving China? For Where? 6:07

1+ y ago6:07

6:07

A number of manufacturers have announced plans to leave China, primarily due to the upheaval in Hong Kong and impacts of the government's "zero covid" policy. But what's the destination? If a leader does not completely understand why his operations strategy involves leaving one location for another, how will success be measured? Vietnam, the Philip…

1
Supply Chain, or Supply Mush? 9:49

1+ y ago9:49

9:49

As we advanced from craftsmen through the industrial revolution, Henry Ford decided the best way to make automobiles was a 100% vertically integrated business model. In 1917 his River Rouge plant brought in iron ore at one end, and shipped out finished cars at the other. That's one type of supply chain, one he found very difficult to execute. Most …

1
Why Not Replace Yourself? 5:34

1+ y ago5:34

5:34

These are strange times for the workforce. Disney, the picture of stability, recently fired the CEO they had groomed for the job, and brought back prior CEO Bob Igor to set the ship straight again. At the same time, Elon Musk used the power of email to summarily fire 1,000s of employees as he told those who remained that hard work and long hours wo…

1
A Chip is Not a Chip 7:01

2y ago7:01

7:01

In 2019 manufacturers were struggling to onboard and retain important workers, to obtain supplies when needed, and to meet the level of performance that customers demand. And then Covid hit. "It's the supply chain" became the phrase to indicate the problems are out of our control. It meant "don't expect a good answer from us" and "don't expect on-t…

1
C'Mon Man! Stop Blaming Your Supply Chain 5:23

2y ago5:23

5:23

My computer is running slow today. They keep moving things around here. Someone called off so I'm doing it all myself. And now, it's the supply chain. The computer excuse shouldn't have been accepted since about 2010, the moving things around excuse since hand-held devices, and the someone called off -- well, that one will likely be with us for dec…

1
What Do You Mean, You Still Can't Find Good Workers? 7:29

2y ago7:29

7:29

For going on a decade manufacturers have been complaining about a lack of skilled workers. Some have been very proactive in developing connections with trade schools, high schools, universities, and apprenticeship programs. Others choose to rely on internet software to take the process of identifying solid potential employees off internal resources…

1
Does Excellence Really Matter? 5:17

2y ago5:17

5:17

In manufacturing we constantly talk about continuous improvement to move ever closer to excellence. But if we increase productivity by 5% per year, are we excellent? That, by itself, cannot answer the question. It says we're pretty good at reducing labor-related costs, but it tells us nothing about how well we meet the needs of the market. Most lea…

1
Fads, Trends, Seismic Shifts, and The New Normal 8:06

2y ago8:06

8:06

The coal industry did not change for decade after decade. Being forced to improve safety demanded exhaust systems, better lighting, and a bit more, but nothing too dramatic. That industry long believed that arguments for cleaner energy were a fad. After a while it became clear that was a trend. But was that enough to require any real change? Would …

1
Building Business Muscle 7:18

2y ago7:18

7:18

Maximizing current profits by definition sacrifices the long term investments that attaining your mission requires. My concept of "strategic profits" addresses how to think about profitability in a way that ensures you can always invest in the muscle instrumental toyour organization's long term success. First, can you identify those company muscles…

1
Making Better Decisions 6:34

2y ago6:34

6:34

Do you ever say "what was she thinking!" in exasperation? Most of us do. And if we're honest, we also ask "what was I thinking?" No one bats 1000 in making great decisions, but all of us can improve the quality of the decisions we make. And we can help others do the same. As leaders, we need to do both. A few easy-to-implement steps include asking …

1
Stop The Pendulum! 6:15

2y ago6:15

6:15

Following the inflation, high interest rates, and economic downturn of the late 1970s and early 1980s, American manufactures felt significant price pressures. They, wrongly, believed that offshoring production and sourcing to low wage rate countries was the only way to remain competitive. As they complicated the supply chain and extended lead times…

1
Recognizing Impactful Diversity 6:13

2y ago6:13

6:13

Could your manufacturing company utilize a retiring Brigadier General who has led small and large international groups in theaters of war and in standing up government infrastructure in countries in turmoil? The typical immediate response is "wow! what a background. But what could he do for us with no experience in manufacturing?" Hiring someone be…

1
Do Your Product Offerings Make Sense? 7:36

2y ago7:36

7:36

We all know we have to be innovative. Many of us demonstrate that by introducing new products regularly. Do they all make sense? Should we simply add to the number of offerings without subtracting? The process of ensuring that the products and services offered by a manufacturer are optimal for the company and its customers is call product rationali…

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