In this supernatural thriller series, listeners will follow Lockie, a charismatic con man who escapes to St Kilda with the promise that this time he’ll change his ways. Unfortunately, the island and its unusual inhabitants have other ideas. He seeks redemption and they seek a saviour, but you know what they say - no change without sacrifice.
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Three Mennonite librarians discuss depictions of Amish, Mennonites, and other plain groups in media and popular culture. We review Amish romance novels, other Amish fiction, movies, TV episodes, and more! New episodes most Wednesdays. Follow us on Facebook, Twitter & Instagram @plainwrongpod
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Quick & Dirty Romance: The inside scoop on romance books and writing, where we pull out & wrap up in 30 minutes or less. But we promise to leave you satisfied! Sarah Skye is the nom de plume of Sarah Smith & Skye McDonald, contemporary romance authors whose joint publication, Sips & Strokes, is out April 20,2021.
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Welcome to The Graham Norton Book Club where each week Graham talks to a top author, hears from a famous voice behind a brilliant audiobook, gets the best book recommends from his stellar co-presenters, Alex Clark and Sara Collins, weighs up the pros and cons of the book of the week with his passionate band of book clubbers and finds out what’s hot and what’s hotter in the book charts. If you like books, you’ll love this. Come and join the club.
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This weekly podcast will be hosted by Torie Clarke with co-hosts David Aldridge, Jeanne McManus and Michael Kornheiser. Each week, they'll have entertaining interviews with authors, plus lively discussions about what they are reading, what they love and what they hate! This show will be many things, but boring won't be one of them!
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Join Sasha Sienna, Jonathan Sims and the odd illustrious guest as we talk about what we've learned about tabletop gaming, through the medium of our RPG stories.
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There are 6,000 contact centres in the UK - this is the 1st podcast dedicated to the world of the contact centre. Perhaps still an industry with a negative perception externally, the reality is very different & very positive. This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are. I’ll be chatting to people who know their stuff and are doing great things. This podcast is independent and a proud supporter of Naomi ...
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Borborygmi: Noises from the Veterinary World is a show that lets you overhear conversations between veterinary professionals about anything and everything that’s topical in the industry. Borborygmi lets you in on a wide range of conversations featuring friends and colleagues discussing their thoughts on some of the triumphs and tribulations encountered by those in the veterinary industry.
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Readings and conversation with The New Yorker's poetry editor, Kevin Young.
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In our second season of the podcast, we’re interviewing senior investment figures from large defined contribution pension schemes. We’re asking them to reflect on the investment challenges reflecting them as DC leaders. What are they excited about – and what’s keeping them awake at night? In this show, we chat to experienced members of the investment world, broadcasting their insights, as well as the ideas of the DCIF, to pension fund decision-makers in the UK and across the globe. This show ...
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Christian Felix and Shonali Bhowmik became fast friends while working as temporary workers at a huge law firm in Manhattan. They share a love of laughing and giving each other hell. They may be called hipsters, old school, mainstream, irreverent, classic, country, gangster, or rock n' roll. All labels apply. Special guests, music, and attitude every episode. Past guests include: Jeremy O. Harris, Chelsea Peretti, Hannibal Buress, Keisha Zollar, H Jon Benjamin, Amber Tamblyn, JD Samson, Sanji ...
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Frank Relationships provides a candid, fresh, and frank look into relationships, with goals of acceptance, respect, and flexibility.
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Ali Wentworth has become a comedic authority on dissecting the shit show that is modern life. In season 3 of Go Ask Ali, she speaks with experts, friends and celebrities as part of her personal masterclass to learn more about the things happening with us and our world. She also answers questions from listeners and guests the only way Ali can: with honesty, candor and humor. Leave her a question at (323) 364-6356 or email a voice memo to GoAskAliPodcast@gmail.com.
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1. Todd Dulaney - Cry Out 2. Dr Tumi - Jesus youre my life 3. Victor Thompson - Not moved 4. Linda Gail - I Shall Declare the Works of the Lord 5. Mark Ayers - You Were There 6. Mark Ayers - You Were There (Reprise) 7. Yolanda Stith & Strong City - Restore and Break Open Prophetic Intercession and Decree 8. Davy Flowers - You 9. Eva Crabb - Revive Us 10. Cimorelli - “Way Maker” (Acoustic Worship Cover) 11. Caleb Carroll - Authentic Love 12. Dr Tumi - Healing in Your Glory 13. DulaneyLand Mus ...
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#199 Helen & Pete of BPA Quality on Consumer Duty one year on.
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**One year into Consumer Duty—are we truly putting customers first?** In our latest podcast episode, I had the pleasure of diving deep with Helen Manahan and Pete Dunn from BPA Quality about the impact of the UK’s Consumer Duty regulation, one year on. We unpacked how this regulation is driving a critical shift towards customer-centricity in the fi…
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The Break Room - a Linkedin Live Audio event
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Join me, Danny, Kerry, Scott, Daryn and Dara as we chat about how life has changed for agents, interviews, loyalty and fantasy football. Linkedin Audio is a Live event and The Break Room is a chance every fortnight to come together and chat about whatever you want.
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A Variety of Bananas: Wrapping up Season 6, featuring the return of Tillie!
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This week, Tillie returns! We chat with Tillie about Season 6, her experience leading SST (Study Service Term) in Ecuador, and what the best things are to take to a potluck. We also do our usual season wrap up reflections and stats, and share our preliminary thoughts on Season 7. We plan to be back for one or two holiday-themed episodes during Dece…
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Haystack Enthusiast: A Conversation with Addie Liechty Kogan
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This week, Abby and Erin chat with Addie Liechty Kogan (they/them), a therapist, writer, and musician, about activism, social justice, burn out and much more. Content warning: Nothing is discussed graphically or in detail, but we do touch on topics that listeners may find difficult such as Gaza/Palestine, anti-semitism, and intergenerational trauma…
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In the last ever Book Club, we feature Claire Keegan’s Booker short-listed novella, “Small Things Like These”, and comedian and author, David Baddiel, lifts the lid on his idiosyncratic family in his memoir, “My Family”. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.…
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On today's Linkedin Live GOOW TV we had our first ever panel. I was joined by Dan Light of Different Edge, Pete Dunn of BPA Quality and Danny Wareham of Firgun to talk about Performance Management in Contact Centres. Is performance management a phrase that strikes fear into your teams ? We explore why this and what you can do about it and the panel…
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Our book is Angie Cruz’s How Not to Drown in a Glass of Water, the highs and lows of immigrant life in New York. Plus, multi-Booker Prize winner, Salman Rushdie shares his journey of recovery from the stabbing that nearly ended his life in his memoir, Knife. Alex Clark gives us three of the best epistolary novels and we find out what’s topping the …
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More food talk: A conversation with Marlene Epp, author of Eating Like a Mennonite
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This week, Erin and Abby chat with Marlene Epp, about her new book, Eating Like A Mennonite: Food and Community across Borders. Epp's book dives into how Mennonites cook and eat around the world, gendered expectations (and opportunities) around food, the impact of food trauma on Mennonites, and much more - we highly recommend you add it to your to-…
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The Break Room is a Live Linkedin Audio event bought to you by Get Out of Wrap. We started talking about academies (grad bays) in Contact Centres initially but as its a live event we started talking about AI and then, thanks to Spencer, we talked about the extent to which technology is helping or hindering customers with disabilities. If you like t…
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#198 - Nadine Edmondson of Evaluagent on maximising QA & NPS
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Nadine Edmondson is Director of Product Marketing & GTM at Evaluagent and is at the cutting edge of whats going on at Evaluagent with their AI driven QA, XNPS and gamification. It's a great conversation and Nadine is insightful, knowledgeable and engaging !
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Sir Tim Rice tells Graham why he’s a devoted fan of PG Wodehouse and drag superstar RuPaul invites us into his House of Hidden Meanings. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Chatter rolls with Torie and Jamie. David’s in Paris and Claude is golfing, so Lauren fills in with the important work. They break down the Olympics (Lauren’s not a watcher), read a couple of emails and ponder the huge influence of women on all things books. COB alum and fave Erica Wright zooms in from Knoxville to share her latest, “Hollow Bones.”…
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Becky Chambers tells Graham about her solarpunk story of robots and tea monks, “A Psalm for the Wild Built” and BBC Security Correspondent, Frank Gardner reports on voicing his latest thriller, “Invasion”. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.…
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Valzhyna Mort Reads Victoria Amelina and Wisława Szymborska
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Valzhyna Mort joins Kevin Young to read “Testimonies” by Victoria Amelina, which Mort translated from the Ukrainian, and “Map,” by Wisława Szymborska, which was translated, from the Polish, by Clare Cavanagh. Mort’s collection “Music for the Dead and Resurrected” won the 2021 International Griffin Poetry Prize and the 2022 UNT Rilke Prize. Her othe…
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The Power of the Come-Apart: A Conversation with the hosts of the Uncovered: Life Beyond Podcast, Naomi Clark and Rebecca Coblentz
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This week we chat with the Naomi Clark and Rebecca Coblentz, co-hosts of the podcast Uncovered: Life Beyond. The goal of the Uncovered podcast is to provide a roadmap for people leaving high-demand religion, particularly focused on applying for and navigating college. Naomi and Rebecca share with us their journeys away from the Beachy Amish communi…
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#197 GOOW TV - Are agents being asked to come back in to Contact Centres
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In today's Get out of Wrap on Linkedin we chatted about whether we are seeing a return of agents from working from home back to the contact centre, and if so, what are the implications. We also chatted about ID & V and the trend on time taken to identify customers.
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“Disobedience”, Naomi’s Alderman’s story of clandestine lesbian love amid the orthodox Jewish community, is our featured book and Katie Price reveals all in her new autobiography, This Is Me. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.…
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#196 - GOOW TV ft. Rob Wilkinson on NPS & an announcement
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In this episode from GOOW TV (every Tuesday on Linkedin - 10am GMT) I am joined by Rob Wilkinson of Evaluagent who shares his thoughts on NPS and what Evaluagent are up to in transforming how we understand and use NPS. There's also a special announcement !
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Between Pages and Personalities: Navigating Author/ ARC Reader Dynamics
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Skye and Sarah discuss the delicate dynamic between authors and ARC readers. -Do authors have a right to request positive reviews only? -Do readers have an obligation to communicate with an author if they're unable to meet expected deadlines? Listen and learn! And the leave a review!By Quick & Dirty Romance
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#195 - The ECCCSA's with new Chair of the Judges - Moira Clark and Director of Operations - Jackie Pringle
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With a week to go until the deadline for nominations for the European Contact Centre & Customer Service Awards ( the ECCCSA's) I sit down to chat with the new Chair of the Judges - Moira Clark and Awards Director of Operations - Jackie Pringle.
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Ep 5: Candice Carty-Williams and Maria McErlane
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Candice Carty-Williams tells Graham about creating her best-seller, “Queenie” and our Clubbers decide if it deserves a 21-gun salute or should be sent straight to the tower. Actress, presenter and Graham’s co-agony aunt, Maria McErlane, talks about navigating “Bumps in the Road”, Alex Clark gets sporty and we find out what’s topping the book league…
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Garden or Freezer Fresh: A Conversation with Marshall King
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This week, Abby and Erin chat with Marshall King, food writer and author of the book, Disarmed. We chat food memories and what it's like to write about food in a local context. We also chat about Marshall's writing of Disarmed: The Radical Life and Legacy of Michael "MJ" Sharp - the writing process, writing an honest story, and more. Content Warnin…
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Erik Larson “The Demon of Unrest: A saga of hubris, heartbreak, and heroism at the dawn of the civil war."
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“Political horror story.” Chatter rolls with Claude, David, Torie, and man about town Rodney Ferguson. They break down Wimbledon, rave about “James” by Percival Everett, and marvel at BookTok. David shares the back brief on his upcoming book “The Basketball 100,” a celebration of the best players in NBA History. Award winning, best selling and all …
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#194 - GOOW TV on Training & Agent In-Call Knowledge
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On this weeks GOOW TV (every Tuesday 10am on Linkedin Live) we chatted about our favourite subjects at school and then onto what we thought needed to be improved for agents training in contact centres. Then we covered the latest stats on agent desktop systems including in-call knowledge. Lots of great insight from the viewers - enjoy !…
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This week we present Derelict. We have the first episode of their first season on our feed today - In The Dark We See. Season 2 returns from mid-season hiatus shortly so make sure to get up to date. Episode Description: Seventeen years before the events in DERELICT, something was found at the bottom of Earth's ocean. An ancient artifact that can on…
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#193 Jordan Powell on the transition from Agent to Team Leader
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The first in a new series of podcasts featuring people from the Team Leader Community. Jordan Powell in Corporate Sales Team Leader at Gravity and also a big part of the Team Leader Community. In this episode we chat about the transition from Agent to Team Leader
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This is a crossover episode with Forgive Me! Cormac is on vacation in the US and finds himself attracted to the gates of another god. You can follow the drama as it unfolds @thekilda all over social media. Don’t forget to subscribe so you don’t miss the first episode! The Secret of St Kilda: https://thesecretofstkilda.carrd.co/ Forgive Me: https://…
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Our book is the first of best-selling author Lee Child’s smash hit Jack Reacher series, Killing Floor. Lee tells Graham about the extraordinary circumstances that surrounded the writing of his debut novel. Also, leading news anchor and Mastermind host, Clive Myrie reveals the man behind the bulletins in his memoir, Everything is Everything. All thi…
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Raymond Antrobus joins Kevin Young to read “A Protactile Version of ‘Tintern Abbey,’ ” by John Lee Clark, and his own poem “Signs, Music.” Antrobus has received the Rathbones Folio Prize, the Ted Hughes Award from the Poetry Society, the Sunday Times Young Writer of the Year Award, the Lucille Clifton Legacy Award, and a Somerset Maugham Award, amo…
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What is on your music playlist ? What are the top factors that affect Customer Loyalty ? What are the struggles for agents in our industry when it comes to systems ? We covered this and much more in the latest episode of Get out of Wrap - join us live next Tuesday on Linkedin Live or watch it on YouTube…
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Ishi Robinson tells Graham about her debut, coming-of-age in Jamaica story, Sweetness in the Skin and how it caused a publishing bidding war, while suave Great British Sewing Bee judge, Patrick Grant, explains why we need fewer clothes. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not…
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Quick & Dirty Romance With Friends: Lori Matthews
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Romantic Suspense author Lori Matthews joins Sarah & Skye. Today, we discuss how we give our audience what they're thirsty for--while staying true to our own ethical boundaries. This convo goes deep, so get ready! Learn more about Lori on her website http://www.lorimatthewsbooks.com Sarah's new hockey romance: https://shorturl.at/R1nEB Skye's new h…
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Just Use the Canned Soup: A Conversation with Elizabeth Miller
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This week, Abby and Erin chat with Elizabeth Miller, director of the Mennonite Historical Library and the Institute for the Study of Global Anabaptism, about both her current work, and her years spent with Mennonite Central Committee in Bogota, Colombia. We chat casseroles, parenting internationally, and learn a lot about Mennonites in Colombia. Le…
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Graham talks to Torrey Peters about her smash hit story of love, parenthood and trans life-choices, Detransition Baby and to Helen Lederer about her wry memoir, Not That I’m Bitter. Plus reading recommends, chart updates and, of course, our Clubbers deciding whether they’re going to play nicely or throw their toys out of the cot. See Privacy Policy…
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Karen Valby “The Swans of Harlem: Five Black Ballerinas, Fifty Years of Sisterhood, and Their Reclamation of a Groundbreaking History."
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“Long overdue” Chatter rolls with Claude, David, Jamie and Torie. They do “Chatter on Weddings” (they used to be a lot less complicated), contemplate a live show, share father’s day experiences, and somehow veer into what makes elite athletes so dedicated. Karen Valby zooms in from Austin to share “The Swans of Harlem.” Until now, not many outside …
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Quick & Dirty Romance With Friends: Allie Lasky
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Queer and AuDHD author Allie Lasky joins Sarah & Skye to talk about expectations and ideals on relationships, in fiction and real life. Does romance set too high a bar for real life dynamics? How do we know when we're in our happy-ever-after phase? Let's dive into this fascinating topic! Learn more about Allie on her website and check out her new r…
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In the first of a brand-new series, Graham and the Clubbers are on the hunt for a serial killer with top crime writer MW Craven’s The Puppet Show, while best-seller Marian Keyes lets us in on My Favourite Mistake. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.…
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Christmas in July (or June): A Conversation with Kaleb Wyse from The Wyse Guide
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This week, Abby and Erin are joined by Kaleb Wyse from the Wyse Guide. Kaleb creates content focused on life in rural Iowa - canning, gardening, recipes, home decor, etc. We chat about his experience creating and running a successful internet brand, sour kraut salad and graham cracker fluff, and debate the appropriate time to begin listening to Chr…
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Join me and everyone who watches Get out of Wrap TV on Linkedin (every Tuesday at 10am UK time) as we chat about contact centres. In this episode we are joined by Morris Pentel who shares just what we can gain by understanding uncertainty, doubt and confusion in our customer contacts. This is a new concept where I am taking the audio from the show …
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The Graham Norton Book Club (Series 6) - Trailer
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Welcome to The Graham Norton Book Club where each week Graham talks to a top author, hears from a famous voice behind a brilliant audiobook and gets the best book recommends from his stellar co-presenters, Alex Clark and Sara Collins. He also weighs up the pros and cons of the book of the week with his passionate band of book clubbers and finds out…
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Ben Rothenberg – “Naomi Osaka: Her Journey to Finding Her Power and Her Voice”
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“Revealing” Chatter rolls with David, Torie, and Torie’s sister from another mother Liz Clarke. They do email (keep them coming!), share “worst ever injuries,” and marvel at the late great, Bill Walton’s Grateful Dead obsession. Bill Gates’ summer reading list has few takers; Torie’s most into “The Women,” historical fiction by Kristin Hannah. Mult…
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Live at the Gaithersburg Book Festival with Anne Foster “The Long War on Drugs”
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“It’s important.” Chatter rolls at the Gaithersburg Book Festival with David, Torie, and Jamie. They rave about now Pulitzer Prize winning author Ilyon Woo whose “Master Slave Husband Wife” was featured on Chatter over a year ago. COB alum Anne Foster joins under the tent to share (again) “The Long War on Drugs,” her 360 degree look at decades of e…
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