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This Is CX

Paul Hagen, Mike Manfredo

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"This Is CX" is a discussion about all-things "customer experience", hosted by two guys (Mike Manfredo and Paul Hagen) that want to help people understand what customer experience is and how it can be done in a way that creates real value. We will share personal experiences and best practices, in our hope to make the world a little more customer-centric.
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Tom Price trawls through the Amazon purchase histories of a variety of comedians. Everything you’ve ever bought on that website is on record - it's the true story of who you really are. Expect in-depth discussion of powdered peanuts, dog costumes, utility belts and books that claim you can change your life by improving your handwriting. And lots more. Hosted on Acast. See acast.com/privacy for more information.
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Do The Right Thing

Fuzz Productions

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Award-winning comedy panel show hosted by Danielle Ward, with team captains Margaret Cabourn-Smith and Michael Legge and amazing special guests. In it, two teams work out the right thing to do in strange scenarios and scary situations which range from the everyday to the weird and extreme. Don't feel you have to start at the beginning - we'd suggest you start with the most recent series then work backwards! Hosted on Acast. See acast.com/privacy for more information.
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This is a podcast by the Centre for Higher Education Research and Evaluation at Lancaster University. Higher Education Researcher features short interviews with current and past doctoral students, staff, and guest scholars to talk about their current interests, research, and thinking.
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Oh hello Toasters! Seeing as summer is upon us, we thought what better way to celebrate hot weather, expensive travel, annoying tourists, relentless children and lost sunglasses than by dropping a little cheeky Best of Series 8 on your podcast feed. It's to cheer you up and help you on your merry sunburnt way. Here you'll find some of the highlight…
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Here we are then - the end of series 8! And what a way to climax with Stephen Merchant. Perfect sentence, that. Enjoy another romp through a purchase history which takes in toilet brushes, tiny planes and huge tv shows. As ever check out our socials for some video bits, and we're thrilled to announce some LIVE SHOWS happening this September. Click …
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Look everyone it's the brilliant Katie Norris! Funny, feline friendly and frank - it's another glorious fact finding memoir involving a lot of products bought on Amazon. Highlights this week include a cage, a map and a wand. And much, much more. Katie is doing Edinburgh this year so if you're up there make sure you check out her show. She's ace. Lo…
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It's Dr Ranj look! And he's only gone and allowed us to have a nose through his Amazon purchase history. Prepare for a story of medicine versus art, hair versus grooming and why Shane Richie loves Dick. SO much you'll love in this episode, which will shortly be up on our YouTube channel - check it out, yeah? Please subscribe while you're there. It'…
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This week it’s the turn of superstar radio DJ Kat Shoob to let her co-host, and host of this podcast, Tom Price into her Amazon account. Prepare yourself for stories of unread books, crystals and a seriously neglected telescope. Also - and this is a first - an actual Spice Girl pops up at the end. It’s very exciting. Clips heading up on our YouTube…
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Every now and again reality tv brings us a star. Your Hammond, your Rylan, your Science. This year's absolutely premier league addition to the world of tv entertainment is Paul Gorton, AKA Paul off of Traitors. If you didn't see Traitors, you're still going to love this episode, NB. This is the Amazon Purchase story, then, of a working class guy wh…
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Hello you nosey bunch. Fancy having a look through another person's Amazon account so you can find out all about them, do you? Fair enough. Welcome back. This week it's the turn of comedian and writer Sofie Hagen, who opens up their account to reveal a history of fringe cutters, water sprays and a fairly substantial addiction to Westlife. Sofie is …
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Another week, another audio tour of a human being's Amazon account. This week that human being is the wonderful Marcus Brigstocke, whose shopping habits reveal stories of ski jumps, tightropes, jazz and chameleons. It's quite the conversational hit list. Clips from this episode are already available over on our TikTok, our Insta and also our YouTub…
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Another dive into an Amazon history - this week the actor, comedian and writer Joe Tracini. At times this isn't an easy listen - Joe has Borderline Personality Disorder, something which he has talked about at length over recent years. There's also a heartbreaking and incredibly powerful new documentary which Joe has just released about this - it's …
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Hello Toasters Welcome back to more Amazon snooping. This week we're up to our elbows in Josh Widdicombe's shopping history. With items such as Jonathan Creek, bog brushes and wastepaper bins it's little wonder we end up exploring the classic topics such as when you know it's time to leave an area, and how best to bribe a child. If you enjoyed this…
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Hello again and welcome back for another blitz through someone's private purchase history. It's snooping, sure, but it's also an autobiography so it's FINE to nose, ok? This week the comedian Aurie Styla drops by to tell us about the worst uni corridor mates, the best way to play computer games and the discussion you've all been waiting for: can yo…
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All the way from New York to Taskmaster, Desiree is one of the most popular comics in the UK right now. Funny, honest, and with quite possibly the best laugh we've had on the show ever, this is a belter of an episode. For extra bits and bobs head over to our Patreon, and for our brand spanking new YouTube array of wonder make sure you go over and s…
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Nish Kumar! A romp through vinyl, books and .... well that's it because he hasn't got an Amazon account. Amazingly though we still manage to cover off plenty of topics including REM, REM, REM and how he's a DC Gideon. Don't forget loads of our episodes are on our YouTube channel so head over there and like and subscribe for the latest episodes. Tha…
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This week we welcome and revel in the delights of Paul Foot, who has an extensive (one item) Amazon Shopping History. Prepare for an astounding voyage into murals, late night baths and the Second Sleep. As ever you can find loads of extra Toaster goodies over at our Youtube Channel. Don't forget to subscribe and prepare to be pebble dashed in crack…
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Oh hey there and welcome to another episode of My Mate Bought a Toaster. This week we meticulously go through the Amazon Purchase history of Katherine Ryan. Who knew that what she bought on Amazon could lead to chats about: Putting a Falcon in your private parts The value of vinegar Katherine's future as a Mormon All this and LOADS more awaits you,…
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Hiya and welcome back to a less damaging version of mining in the Amazon. We tell people's life stories via their Amazon purchase histories, and our guest this week is the former comedian and current novelist Caimh Mcdonnell. The highlights of this week's bought-o-biography include some excellent conspiracies, wonderful beard thoughts and a really …
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This week we manage to fit Tom and Emmanuel Sonubi onto our tiny Amazon confessional sofa. Emmanuel is a man whose Amazon past reveals a guy who enjoys swearing at kids, hasn't seen a Tom Cruise film for ages and also has a very important set of bathroom scales. And much, much more. Make sure you give us a follow on TikTok and Insta, and also find …
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Matt Richardson's here look! A romp through his shopping catalogue reveals flight simulation, how much he got offered for some dirty socks, what happens when you sulk on Mastermind and SO MUCH MORE. As ever don't forget to check out our Patreon and our TikTok and Instagram. And please do like follow subscribe and tell your friend(s). Back next week…
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Here we are then with another rummage through the purchase history of an innocent member of the entertainment community. This week it's the turn of John Kearns, a funny and delightful human who enjoys nothing more than taking people around the Houses of Parliament and reading TS Eliot. He also loves a good HDMI cable - but then who doesn't? Clips o…
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Hello Toasters Welcome to the latest episode with the awesome comedian Helen Thorn, who is part of the BRILLIANT Scummy Mummies. This week we talk about weird flat coincidences, coffee machines and also why World Book Day will never quite be the same again. Don't forget to give us a review if you get a sec, and also bung us a follow on the TikToks …
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Hello and welcome back to yet more Amazon snooping This week it's the turn of the glorious Ravneet Gill to allow Tom to have a look through her order history in order to tell her life story. Cooking, hard work, terrible dates, annoying colleagues you end up marrying. A cat kennel. It's all here. There are some lush videos of this episode already up…
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This week on My Mate Bought A Toaster, comedian Catherine Bohart takes us on a deep dive into her Amazon Purchase History in order to tell her life story. There are break ups, pillows, peanut butter, bedding, a panic purrrrchase, peanut butter and a Scotchguardian Angel waiting for you at the end. That might be the best sentence description of an e…
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Oh would you look at this! A brand new series of Toasterpod has begun. Thanks for being there with your ears, as we set out onto a whole new load of Amazon Purchase Histories. This week the crying clay man, Keith Brymer Jones, allows Tom into his online shopping history. From there we’ll leap into stories of punk bands, break ups, porcelain and the…
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