Nepali Audio Bible Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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CX Decoded is our semi-monthly podcast designed to deliver insight from leaders in the customer experience and marketing industries. Each episode is designed to help you better understand the customer experience and the value it can add to your customers’ lives.
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In this weekly series, fellow startup founders Immad Akhund (Mercury) and Rajat Suri (Presto, Lima, and Lyft) explore current events in the world of tech, startup, and policy, offering insights from their distinguished careers and an array of expert guests. YouTube: https://www.youtube.com/@CuriosityPodcast Substack: https://curiositypodcast.substack.com/
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1
Unlocking Founder Mode and VC Funding with Greg Isenberg
38:50
38:50
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Immad and Raj are joined by special guest Greg Isenberg (Late Checkout) to discuss the recent buzz around "founder mode" and debate the merits of VC-backing in startup. Greg provides insights from his experiences building multiple businesses, sharing where he’s seen other ‘modes’ and highlighting the freedom and financial benefits of avoiding VC fu…
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1
Pavel Durov’s Arrest, Nvidia, and the Future of AI
30:01
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Today on Founders in Arms, Immad and Raj explore two of the largest stories in startup this week: The arrest of Telegram founder Pavel Durov, and what Nvidia’s latest earnings report indicates about the future of AI. Immad and Raj debate the complexities of free speech, encryption, and international regulations for tech companies that Durov’s arres…
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1
Empanadas and Home Security: How Employee Experience Shapes Customer Loyalty
18:38
18:38
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In this episode of CX Decoded, Dom Nicastro, editor-in-chief at CMSWire, and Michelle Hawley, senior editor at CMSWire, explore the intersection of employee experience (EX) and customer experience (CX) within the marketing landscape. The episode features insights from Gautam Pantakar, GM of Oldfield, and DeLu Jackson, executive VP and chief marketi…
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1
What Should Tech Founders Do About Regulatory Capture?
26:05
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In the debut episode of "Founders in Arms," Immad Akhund (Mercury) and Raj Suri (Lima, Presto, and Lyft) explore the growing impact of regulatory capture on startups in Silicon Valley. They discuss how tech's focus has shifted to more regulated spaces like deep tech, fintech, and AI, examining both the challenges and opportunities for startups in t…
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1
Mind and Machine: Two Paths to Marketing Mastery
17:32
17:32
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We cover today the convergence of humanity and technology in today’s marketing landscape, featuring insights from Karna Crawford, CMO at Marqeta, and Tom Wentworth, CMO at Recorded Future. In this episode, Karna shares her insights on how to bring a little bit of humanity into B2B marketing — while still getting all the benefits of modern-day techn…
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1
The Evolution of the Film Industry with Writer and Producer Bill Guttentag
55:46
55:46
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In this episode of the Curiosity Podcast, Immad and Raj interview Bill Guttentag for a discussion on the evolution of the film industry. Bill is an award-winning writer and producer, best known for his films You Don’t Have to Die, Nanking, and Crime & Punishment. The conversation explores the creative process, how new technology will impact tomorro…
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1
The New Digital Frontiers of Customer Service Excellence
19:19
19:19
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In this edition of CX Decoded, we discuss how large language models are enabling more natural and efficient customer interactions, reshaping the way contact centers operate. Learn about the importance of meeting rising customer expectations, the shift from cost-cutting to prioritizing customer service excellence and the rapid acceleration of digita…
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1
Future of Politics and How Leaders are Chosen with Gautam Mukunda, Author of “Picking Presidents”
1:02:12
1:02:12
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Leadership expert and author Gautam Mukunda joins Immad and Raj for an in-depth discussion on the systems that determine leaders in business and politics. Gautam shares what makes a great leader, touching on leadership in both business and politics. They dissect observable patterns on leadership that can give us insight into the upcoming U.S. presi…
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1
Distinguishing AI Deepfakes From Reality with Ben Colman, Co-Founder and CEO of Reality Defender
49:28
49:28
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In a world where distinguishing between reality and generative AI is becoming increasingly more difficult, how can we protect ourselves from being influenced by hyper-realistic reproductions of an individual’s voice and likeness? Ben Colman, Co-Founder and CEO of Reality Defender, shares how their technology is currently being used to detect genera…
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1
Building a Culture of Accessibility: Shelby Mitchell, Discover
19:33
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In this in-depth conversation, Shelby Mitchell of Discover shares how her personal experiences have influenced her career, driving notable improvements in accessibility at Discover. Her story highlights the powerful blend of personal commitment and corporate duty in fostering inclusive digital spaces.…
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लुका--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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1
Future of National Security and American Politics with Miles Taylor
57:20
57:20
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Miles Taylor, former chief of staff of the Department of Homeland Security, joins Immad and Raj for a discussion on emerging technologies and national security. They discuss whether AI will be a useful tool or existential threat to national security and American Democracy, and explore how this new technology is already affecting the 2024 election. …
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1
Intersection of CX and Service Design: Karan Thaker, Northwestern Mutual
37:34
37:34
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This episode of CX Decoded, brought to you by CMSWire, features Karan Thaker, a specialist in customer experience and design strategy from Northwestern Mutual. Karan shares his extensive background in enhancing digital and physical customer experiences across various industries, focusing on creating seamless cross-channel experiences. The conversat…
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1
How Viral Gene Therapy will Revolutionize Cancer Treatment with Nicole Paulk, Founder, Siren Biotech
57:10
57:10
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Will new advancements in biotech soon help us treat rare diseases? Immad and Raj explore this question with Nicole Paulk, Founder and CEO of Siren Biotechnology, who shares how viral gene therapy has the potential to cure a wide variety of illnesses. The conversation explores the biotech field at large, how viral gene therapy works, and what medica…
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1
Future of Women’s Healthcare and Biowearables with Loewen Cavill, Co-Founder and CEO of Amira
56:51
56:51
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In this episode, Imamd and Raj interview Loewen Cavill, Cofounder and CEO of Amira. Loewen is an expert in women’s healthcare, particularly as it relates to menopause. This conversation explores how societal taboos around menopause have stymied the creation of health products and treatments, how our hormonal systems impact our health, what role AI …
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1
Future of In-Home Appliances and Power Offsets with Sam D’Amico, Founder and CEO of Impulse Labs
48:34
48:34
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48:34
In this episode, Imamd and Raj interview Sam D’Amico, Founder and CEO of Impulse Labs. Sam shares the technology behind Impulse Labs’ innovative, powerful cooktop that touts faster cooking times and energy efficiency. This discussion investigates why traditional appliances have been slow to change over the past 50 years, and how new developments in…
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We explore the delicate balance between enhancing customer experiences and empowering employees at LinkedIn. Hear from Sam Stern, senior manager of customer experience, about the innovative ways LinkedIn prioritizes trust, extracts valuable insights from vast amounts of data and ensures both customers and employees feel valued and heard.…
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1
Revolutionizing Computer Science Education with Austen Allred, Co-Founder and CEO of BloomTech
1:01:04
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In this episode of the Curiosity Podcast, Immad and Raj explore the next evolution of education with Austen Allred, Co-Founder and CEO of BloomTech. Austen shares his unlikely journey to founding an education start-up, and how our current education system is failing students. This conversation explores how to mitigate the risks inherent with pursui…
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1
Fixing San Francisco’s Broken Local Politics with GrowSF
56:46
56:46
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On this episode of the Curiosity Podcast, Immad and Raj explore the challenges facing San Francisco’s local politics with Sachin Agarwal and Steven Buss, co-founders of GrowSF. GrowSF is a nonprofit aiming to influence the local politics of San Francisco by informing and mobilizing voters. The discussion begins with a look back at how San Francisco…
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1
Path to Customer Centricity: Sri Narasimhan, CVS
31:35
31:35
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Sri Narasimhan, vice president of Enterprise Consumer Experience at CVS, discusses the importance of establishing a customer-centric culture. Narasimhan emphasizes the need for a multifaceted approach that includes igniting a culture focused on customer feedback, empowering frontline employees and strategically integrating consumer centricity acros…
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1
Future of Sustainable Fuels with Rob McGinnis, Founder and CEO of Prometheus
1:15:30
1:15:30
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In this episode, Immad and Raj discuss the emerging field of zero net carbon fuels with Prometheus Fuels Founder and CEO, Rob McGinnis. Rob shares the process for removing CO2 from the air and converting it into fuels that can power planes, automobiles, and much more. Tune in to learn how this new development may one day change the future of energy…
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1
Digital CX Evolution: Jessica Austin Barker, TIAA
32:26
32:26
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In the latest episode of CX Decoded, Jessica Austin Barker, the chief digital and client experience officer at TIAA, unveils the intricate tapestry of TIAA's journey in transforming digital and client experiences in the financial sector. This episode delves deep into the nuanced approach TIAA has adopted, moving beyond mere technological advancemen…
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1
mRNA and the Future of Biotechnology with Hannu Rajaniemi, Founder and CEO of Helix Nanotechnologies
1:07:21
1:07:21
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In this episode, Immad and Raj discuss biotechnology with Hannu Rajaniemi, Founder and CEO of Helix Nanotechnologies. Hannu shares the potential of mRNA as a platform for various applications, including lab-grown meat, cancer treatment, and customized vaccines. Hannu’s broad thinking and ability to tie biotech to social impact make for an engaging …
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मर्कुस १। Mark 1 by Ps. Sam Gautam--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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मत्ती २८। Matthew 28 by Ps. Sam Gautam.--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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मत्ती २७। Matthew 27 by Ps. Sam Gautam.--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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1
Manufacturing in Low Earth Orbit with Delian Asparouhov, Co-Founder of Varda Space Industries
1:07:50
1:07:50
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In this episode, Immad and Raj interview Delian Asparouhov, a Partner at Founders Fund and the Co-Founder of the space-manufacturing startup Varda. Delian shares his insights on the potential of space manufacturing and how overcoming the difficult challenge of atmospheric reentry will be the key to opening manufacturing in orbit. Delian's backgroun…
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1
The Emerging Field of Wildfire Technology with Maxwell Brodie, Co-Founder and CEO of Rain Industries
53:35
53:35
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53:35
In this episode, Immad and Raj interview Maxwell Brodie, the Co-Founder and CEO of Rain Industries. Maxwell share how Rain and other tech pioneers are leveraging new technology, such as early detection and autonomous vehicles, to curb the increasing threat of wildfires by rapidly reducing response time. With wildfires becoming more severe and wides…
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1
CX-EX Mastery on the Greens: Gautam Patankar, Bobby Jones Links
35:23
35:23
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This episode is brought to you by Wix Studio. The delicate interplay of customer experience (CX) and employee experience (EX) forms the backbone of today's hospitality management, where understanding and valuing the contribution of each employee translates directly into enhanced customer satisfaction. Embodying this principle is Gautam Patankar, ch…
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1
The Future of Generative AI Video with Cristóbal Valenzuela, CEO and Co-Founder of Runway
51:24
51:24
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51:24
Join Immad and Rajat for an in-depth discussion at the intersection of science and art as they chat Cristóbal Valenzuela, CEO and Co-Founder at Runway. Runway’s technology is revolutionizing creativity by leveraging AI to create photorealistic motion pictures. In this episode, Cristóbal shares how AI will enable more creativity through augmentation…
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1
Future of Carbon Removal Technology with Peter Reinhardt, CEO and Co-Founder of Charm Industrial
52:23
52:23
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Join Immad and Rajat for a deep dive into the technology being used to combat climate change with Peter Reinhardt, CEO and Co-Founder of Charm Industrial, a company that specializes in carbon removal. In this episode, Peter shares how Charm is leveraging pyrolysis and dry oil wells to remove carbon from the atmosphere, why companies are beginning t…
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1
Strategic Alignment for CX and EX: April Ho-Nishimura, onsemi
28:12
28:12
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28:12
This episode is brought to you by Wix Studio. The convergence of customer experience (CX) and employee experience (EX) is more than a trend; it's a strategic imperative. Organizations are recognizing the symbiotic relationship between how they treat their customers and their employees, understanding that a holistic approach can drive significant im…
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1
AI-Empowered CX With Shri Nandan, Comcast
27:47
27:47
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This episode is brought to you by Wix Studio. Shri Nandan, VP of AI Experiences at Comcast, tells us how the implementation of AI, particularly chatbots, in contact centers has not only streamlined operational efficiencies but also enriched the quality of customer interactions. Shri shares her firsthand experiences in driving AI projects, emphasizi…
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1
Experience Design With Jason Ferrell, Capital One
33:26
33:26
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This episode is brought to you by Wix Studio. Jason Ferrell, Capital One’s managing vice president of experience design, is a designer at heart. Designing experiences in the current day comes with challenges related to customer experience, employee experience and constantly connecting experiences to top-level business objectives. Ferrell believes i…
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1
Psychedelics and therapy with Dr. Jeeshan Chowdhury, Founder / CEO of Journey Colab
51:00
51:00
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51:00
Immad and Raj talk to Psychedelics therapy expert Dr. Jeeshan Chowdhury, Founder / CEO of Journey Colab Key topics: The history of psychedelics Role of them in therapeutical settings Why psychedelics have been misunderstood What the future holds for this and other drugs Follow the Curiosity Podcast on: Instagram: https://www.instagram.com/curiosity…
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1
मत्ती १४-२८। Matthew 14-28 by Ps. Sam Gautam
1:35:25
1:35:25
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मत्ती १४-२८। Matthew 14-28 by Ps. Sam Gautam--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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1
Inflation, China, immigration and rabbits with Macroeconomist Noah Smith
53:57
53:57
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Immad and Raj talk to popular macroeconomics writer Noah Smith, formerly of Bloomberg. Key topics: Inflation and the current state of the economy, plus future risks America's relationship with China and how we should play our cards Immigration and our labor market, and some thoughts for how things will change Rabbits! Follow the Curiosity Podcast o…
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1
All things biotech with MIT Professor and Moderna co-founder Bob Langer
55:51
55:51
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Immad and Raj talk with the 'Edison of Medicine' Bob Langer - founder of over 40 biotech companies, including Moderna. Key topics: What does the future of drug delivery and tissue engineering look like? How has Bob managed to make a career in academia so entrepreneurial? What can we do to maximize innovation in biotech? Follow the Curiosity Podcast…
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1
Space and other tech to improve the human condition with George Whitesides, ex-CEO of Virgin Galactic
1:05:41
1:05:41
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Immad and Raj sit down with former Virgin Galactic CEO, Wildfire VC and current Congressional candidate George Whitesides for a wide-ranging conversation on multiple fascinating topics! Follow the Curiosity Podcast on: Instagram: https://www.instagram.com/curiositypod101/ TikTok: https://www.tiktok.com/@curiosity_podcast101?is_from_webapp=1&sender_…
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1
The Rapidly Changing Landscape in Media and Content with Chris Best, CEO of Substack
53:45
53:45
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Immad and Rajat go deep with Chris Best on how the written media landscape is rapidly evolving and how Substack's business model could transform the way we consume and build relationships with creators Follow the Curiosity Podcast on: Instagram: https://www.instagram.com/curiositypod101/ TikTok: https://www.tiktok.com/@curiosity_podcast101?is_from_…
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मत्ती । Matthew by Ps. Sam Gautam --- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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मलाकी । Malachi by Ps. Sam Gautam--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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जकरिया । Zechariah by Ps. Sam Gautam--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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हागै। Haggai by Ps. Sam Gautam--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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सपन्याह । Zephaniah by Ps. Sam Gautam--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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हबकुक । Habakkuk by Ps. Sam Gautam--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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नहुम । Nahum by Ps. Sam Gautam--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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मिका १। Micah 1 by Ps. Sam Gautam --- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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योना १। Jonah 1 by Ps. Sam Gautam--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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ओबदिया १। Obadiah 1 by Ps. Sam Gautam--- Support this podcast: https://podcasters.spotify.com/pod/show/sam-gautam/support
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