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MARKETING DEEP DIVES by DENYSE is a Podcast for CPG Executives wanting to attract, delight and retain more consumers. In each episode Denyse shares her tips, tools and ideas gathered from her more than 30 years experience working in over 125 countries around the globe. Denyse is: 📈 Advisor to Fortune 100-Inc 5000 | 🚀 Strategist for mid-sized CPGs | 👨‍💼👩‍💼Leadership Coach | 🎤 Keynote Speaker | 📚 #1 Best-Selling Author | 🌍 Former Global Head of Consumer Excellence at Nestlé
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All Ears English Podcast

Lindsay McMahon and Michelle Kaplan

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Are you looking for a new and fun way to learn American English? Come hang out with Lindsay and Michelle from Boston and New York City and have fun while you improve your English listening skills! We are an English as a Second Language (ESL) podcast for intermediate to advanced English learners around the world. We will show you how to use everyday English vocabulary and natural idioms, expressions, and phrasal verbs and how to make small talk in American English. We will also give you speci ...
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Talking Trading - Expert trading tactics so you can excel in the markets.

Created by best-selling authors and traders - Louise Bedford and Chris Tate.

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Join best-selling authors - Louise Bedford and Chris Tate. This is your weekly Talking Trading podcast (www.talkingtrading.com.au). Discover expert trading information so you can make your fortune from the financial markets. Learn what, how and when to trade. Get an edge in the markets to propel you towards the success you deserve. This is how traders excel.
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Five times winner of the Publisher Podcast Awards, including Best Technology Podcast, Engineering Matters celebrates the work of engineers who use ingenuity, practicality, science, theory and determination to build a better world. In the UK alone 5.7million people work in engineering related enterprises from manufacturing and agriculture to construction and transportation. Their work ensures that the country has sustainable power supplies, better connectivity between cities, increasing effic ...
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Unlearn

Barry O'Reilly

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The way to think differently is to act differently and get comfortable with being uncomfortable. For business leaders, entrepreneurs, managers and anyone who wants to improve how they work and live: Welcome to the Unlearn Podcast. Host Barry O’Reilly, author of Unlearn and Lean Enterprise seeks to synthesize the superpowers of extraordinary individuals into actionable strategies you can use—to Think BIG, start small and learn fast, and find your edge with excellence.
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Hosted by Product School Founder & CEO Carlos Gonzalez de Villaumbrosia, The Product Podcast features candid conversations with product management executives from the world's best tech companies like Google, Meta, Netflix, Airbnb, and Amazon. New episodes release weekly, unveiling actionable frameworks, unconventional best practices, and real-world examples you can implement immediately. Perfect for senior product managers, directors, and VPs hungry to build better products, stronger teams, ...
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An MLB player-hosted show featuring World Series champion Eric Hosmer, 12-year veteran Peter Moylan, and renowned Process & Development Coach Justin Su'a, 'Diggin' Deep' goes beyond the field with an intimate look into the experiences of elite athletes across all sports. The show extends beyond athletic achievements to include conversations with key figures in sports business, entertainment, and culture, providing a comprehensive view of the professional sports landscape. This podcast is an ...
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A podcast for those looking to make a commitment to excellence, for those on the path to be the best they can be, personally and professionally. Topics covered will range from Positive Psychology, Physical and Mental Health, Leadership, The science of and strategies for deliberate practice, the science of excellence, business and business development. Episodes will include a range of solo podcasts and guests.
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Optimal Work Daily, presented by the experienced narrator Dan, is a podcast that focuses on enhancing productivity, creativity, and work-life balance. Dan provides clear and engaging narration of thought-provoking articles from leading experts in the fields of work, career development, productivity, and entrepreneurship. Optimal Work Daily is an ideal resource for professionals, entrepreneurs, and anyone looking to maximize their potential in the workplace. The podcast's diverse range of top ...
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Excel Tips is a podcast for accounting, business and finance professionals who are looking to sharpen their spreadsheet skills and learn new hacks and tricks from Neale Blackwood CPA, a Microsoft Excel expert. Excel Tips helps spreadsheet users discover Excel’s hidden features and shortcuts and understand how best to apply the newest features and functionality. The podcast is a companion to regular articles in INTHEBLACK, CPA Australia’s award-winning business magazine. Every podcast episode ...
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Unlock Leadership Excellence: Tune into “My Favorite Mistake” with Mark Graban Are you a leader aiming to boost effectiveness, insight, and innovation? Join Mark Graban on ”My Favorite Mistake” (and no, it’s not the Sheryl Crow song), where top business minds, C-suite executives, and industry innovators share their pivotal mistakes and the powerful lessons they’ve learned. The Concept Embrace the transformative power of mistakes. Discover how errors can fuel leadership growth and creative pr ...
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Radical Candor: Communication at Work

Kim Scott, Jason Rosoff & Amy Sandler

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Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the d ...
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Welcome to the Building Excellence Podcast with Bailey Miles. The mission of this show is all about sharing inspiring stories from some successful athletes, coaches, business minds, and thought leaders to help you build excellence in your life, leadership, and legacy.
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How Success Happens tells the inspiring, entertaining, and unexpected journeys that influential leaders in business, the arts and sports traveled on their way to becoming household names. Hosted by Entrepreneur Media’s VP of Special Projects Dan Bova, these conversations are a must-listen for anyone looking to pave their own path to success.
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Do you dream of an easier way to scale and grow your business? Do you wish you didn’t have to work so hard and put in as many hours? Do you find growth too slow, or hard to sustain? This podcast—Scaling Up Business with Bill Gallagher—can help you achieve and maintain the growth you want. A message from your host: “I’ve been in your shoes as a founder, CEO, and executive leader. I’ve coached and trained many leaders just like you over more than 15 years to grow their businesses successfully ...
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After 40+ years of reporting, I now understand the importance of limited government and personal freedom. Subscribe to this show, and you’ll get extended interviews with newsmakers and people who I think are interesting or have something important to say. You can watch my video reports on JohnStossel.com --------- John Stossel is a libertarian journalist who hosted a show on Fox Business and co-anchored ABC’s primetime newsmagazine show, 20/20. He has received 19 Emmy Awards and has been hon ...
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Learn from procurement experts. Host Philip Ideson talks with thought leaders who share the trends, strategies and tactics that you can lever to elevate the role of procurement - and your career.
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Building HVAC Science covers a broad array of topics in building science and HVAC diagnostics, as well as human comfort, health, and safety. Hosted by HVAC measurement and building performance experts Eric Kaiser & Bill Spohn, this show will take a deep dive into all things that relate to buildings and people in the built environment. This show is a production of TruTech Tools, LTD.
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Excellent Leadership Podcast

Nolan Partners x DBPodcasts

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The Excellent Leadership Podcast interviews sports and entertainment CEOs, Presidents, General Managers, Athletics Directors, Head Coaches, Elite Athletes and Performers. We explore their career journeys, experiences, and advice as leaders in the world's most exciting and competitive industry. You will gain key insights on high performance, championship cultures, team management, leadership, and transformation. Hosted by Chad Biagini, senior executive at Excel Sports Management where he serv ...
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Follow us for real advice on how to build an epic workplace culture! If you put culture first, everything else will follow! Things like: great service, high quality, team engagement etc all fall into place if you put culture first! Bernard Powell is the founder of Premier Group International. Winners of the IBM kenexa Best Workplace competition 2 years running! Also winners of the Westpac service excellence award! Bernard loves to share his award winning tips on how to build an epic workplac ...
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The Art of Excellence is an in-depth interview-style podcast about people who have accomplished great things in their lives. The goal of the show is to deliver inspiring stories from ultra-successful entrepreneurs, athletes, entertainers, authors, thought leaders and anyone doing something extraordinary. We will explore the backgrounds, talent, work ethic, sacrifices, mental outlook and serendipity that led to their success.
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Excellent Executive Coaching podcast will examples of leadership coaching issues and challenges. Excellent Executive Coaching will provide leadership coaching tips, strategies and resources that can resolve leadership issues. Subscribe today to learn about coaching top global leaders and their trials and successes. The Excellent Executive Coaching podcast is a platform of discussion and a source of knowledge sharing between professional coaches and leaders. It promotes continued education fo ...
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Welcome to Driven By Excellence, your trusted place for all things logistics and road safety from PDT Fleet Training. Each month, join host Hattie Hlad as she interviews experts on a wide range of topics within the logistics field.
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Institute for Excellence in Sales co-founder Fred Diamond interviews top business-to-business sales leaders from companies such as AWS, AT&T, Oracle, Microsoft, Salesforce, Hilton and others about their sales journey, career highlights, mentors, and lessons learned while asking them to offer tips to help emerging sales professionals and leaders to grow their careers. It's an interview-style podcast that has become even more popular as sales professionals look for solutions in the new world o ...
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Kloppers Incorporated is established on the principles of integrity, excellence, hard work and dedication - paving the way to an excellent business reputation. It is our hope that this episode will be a valuable and informative resource to you
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The Excellence Project with Eric Worre is a deep dive into captivating discussions on entrepreneurship, business savvy, personal development, mindset mastery, health, wellness, and the essential actions that propel individuals to greatness. With Eric Worre leading the conversation, internationally known thought leaders, bestselling authors, renowned musicians, celebrated athletes, iconic business figures, and a myriad of individuals associated with excellence in their respective fields share ...
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Moe and Jenna Abdou interview a highly influential roster of founders, venture capitalists, CEO’s, master thinkers, bestselling authors, academic minds, and creatives to deconstruct the hidden insights that only those who are building breakthrough ventures can reveal. For ten years now, 33voices has engaged closely with founders, senior executives and company builders to identify interesting & pressing challenges that give rise to thoughtful dialogue with contributors who not only think diff ...
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Leading for Business Excellence

PMI - Process Management International

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PMI’s podcast, Leading for Business Excellence, brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results. Find out more about Business Excellence and how to transform your organisation at pmi.co.uk
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Subscribe for conversations that raise your consciousness. Previous guests include Gary Vaynerchuk, Alex Hormozi, Robert Greene, Seth Godin, Andy Frisella, Chris Williamson, Kamal Ravikant, Iman Gadzhi, Anthony Pompliano, George Heaton, Miami Mayor Francis Suarez, Miss Excel Kat Norton, Ariel Helwani, James Altucher, Sam Parr, Shaan Puri, Colin and Samir, Gay Hendricks, and 350+ incredible humans.
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Product Talk

Products That Count

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Produced by Products That Count, a 501(c)3 nonprofit that helps everyone build great products, this podcast is an award-winning show by and for product minds, with millions of downloads and a 5-star rating on most major platforms. Each of the 300+ episodes features a product leader interviewing another product leader and exploring what it takes to build great products. Recent ones feature the Chief Product Officers of Brex, Glassdoor, Experian and more. About Us: Products that Count is a 501 ...
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VOC is a radio broadcast dedicated to unleashing the transformational leader in you. VOC teaches us to ask the right questions from those who offer themselves to lead us and discern between the legitimate leaders and the impostors who seek to serve none but themselves. We seek to birth a national renaissance through the new breed of Nigerian Leaders.
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Business of Story

Park Howell, Brand Story Strategist

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The Business of Story helps sales and marketing leaders excel through the stories they tell. Hosted by Park Howell, known as The World's Most Industrious Storyteller, this popular weekly show is ranked among the top 10% of downloaded podcasts internationally and is the #1 Business Storytelling Podcast according to Feedspot. #StoryOn!
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Built To Grow Fitness Business

Tim Lyons and Randy Angsten, Tim Lyons, Randy Angsten

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We help gym owners win! This podcast is a deep dive into marketing and excellence for Fitness Professionals. The fitness business industry can be a maze of misinformation and the hosts, Tim Lyons and Randy Angsten, will guide you down the proper path by sharing insights and learnings on marketing, mindset, business, and sales that have helped them grow a multiple 7-figure fitness business. This podcast will build a foundation you can GROW your fitness business on.
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Multifamily Excellence explores the ever-evolving world of the multifamily industry. In each episode, WithMe, Inc. CEO Jonathan Treble leads an insightful interview with a world-class multifamily leader to discover how top minds in multifamily are continuously pushing the boundaries for excellence. Guests will provide perspective on their career journeys, share their personal leadership philosophies and offer strategies for achieving operational excellence.
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The How to Succeed Podcast teaches the success principles and interpersonal communication skills needed to get to the top and stay there. We are dedicated to empowering life-long learners and ambitious entrepreneurs with options for growth they didn't know they had. Through our reinforcement training, we provide advanced communication techniques needed to excel, provide accountability in implementing behavior, and help nurture the attitudes necessary to reach the highest levels of success. V ...
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HCMx Radio is the only podcast in the human capital management arena that features current market research and industry leaders that are driving innovation, modeling business success and enabling competitive performance into each episode. This podcast is produced by independent HCM research and analyst firm, Brandon Hall Group. It is hosted by Rachel Cooke, Michael Rochelle, Mike Cooke and Brandon Hall Group's Analyst Team.
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Join success coach and bestselling author Brian Bartes as he interviews athletes, entrepreneurs, authors, entertainers and others who have achieved excellence in their chosen fields, so you can learn their tools, techniques, and strategies for improving performance and achieving greater success.
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Let's Talk Supply Chain is not your average supply chain podcast. We feature not just the top of the industry, but also diverse voices from within the community, new innovations and the disrupters making waves in the industry. Don’t listen to the same ol' same ol', be sparked by new ideas and fresh perspectives only on Let's Talk Supply Chain.
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Business Excellence - TOP 5 Series

Rael Bricker and Lindsay Adams

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In keeping with the theme of our podcast, "Business Excellence" we have decided to release a new edition, the Business Excellence Top 5 Series. In this series we interview the best contributors we can source to tell us about their Top 5 tips, tools or ideas relating to their topic around business and / or life. Hosted by Lindsay Adams OAM CSP and Rael Bricker CSP bringing 60+ years of entrepreneurial success and professional speaking together.
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Kelly Swanson is an award-winning storyteller, Hall of Fame Motivational Speaker, author of Who Hijacked My Fairy Tale, The Story Formula, and The Affirmation Journal for Positive Thinking. How did the power of the story change your life? What has been your career path? Why are you such an avid fan of storytelling in business? What are some of the …
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Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Rosie Brighty, Neurodiversity Trainer and Consultant at Divergent Consulting, as she shares how balancing structure with flexibility can make your processes more inclusive, and more effe…
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“The last thing that I'll say, and this is where I put a lot of pressure on myself as a founder, I put that same pressure on any founders listening, or if you sit in the sales or marketing seat, and it's this, you have to know, what are the pains and the barriers that your prospects are trying to overcome, what is it that they want to be educated o…
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This episode presents six essential components of a customer-first strategy applicable across various industries, focusing mainly on hospitality and consumer packaged goods (CPG). Denyse's core argument emphasises shifting from a return on investment (ROI) model to prioritising customer engagement and building relationships, even with potential fut…
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This episode presents nine essential elements for creating a customer-centric website that thrives online. Emphasis is placed on prioritising customer needs, from intuitive site structure and easy contact options to comprehensive product details and engaging content. Denyse advocates for transparency, security, and a responsive design across multip…
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This episode outlines seven common reasons companies fail to implement a customer-first strategy successfully. Lack of executive leadership and company-wide buy-in are highlighted as critical failures. Denyse emphasises the need for clear roles and responsibilities, visible leadership, and an understanding that a customer-first approach is an ongoi…
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This episode presents a seven-step roadmap for executive teams to implement a customer-first strategy successfully. The core message emphasises clear communication of the new vision, leading by example, aligning company processes, embedding customer feedback into decision-making, providing employee training and resources, rewarding customer-centric…
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This episode argues that prioritising customer needs is a company's best business investment. Numerous studies demonstrate a strong correlation between a customer-first approach and improved key performance indicators, including increased customer loyalty, lifetime value, advocacy, higher financial returns, and employee satisfaction. Successfully i…
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Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1529: Matt Wolfe explores proven strategies to boost engagement and likes on your Facebook page by focusing on authentic connections and smart content strategies. Learn how to build a thriving …
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Take our free English-level test here to find out what your current English level is. Do you love All Ears English? Try our other podcasts here: Business English Podcast: Improve your Business English with 3 episodes per week, featuring Lindsay, Michelle, and Aubrey IELTS Energy Podcast: Learn IELTS from a former Examiner and achieve your Band 7 or…
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Thanks to special guest Chandeep Chhabra. QotW: What’s your show off / wow factor demo / trick? Main Topic: How to think about Power BI and DAX and the transition from Excel Power BI? Hosts Wyn Hopkins, Mark Proctor, Sue Bayes, Giles Male. Watch https://www.youtube.com/@Unpivot #Excel #PowerBIBy UnpivotShow
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In this Brandon Hall Group™ Excellence at Work Podcast, Mike Cooke, CEO of Brandon Hall Group, sits down with Bowen Moody, CEO of Verity, a BTS company, to explore how AI is revolutionizing sales coaching and training reinforcement. The conversation delves into the challenges of traditional sales coaching and how AI-powered solutions are addressing…
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How can product managers effectively utilize AI to improve their products and workflows? In this episode hosted by Daniel Feldman, Paylocity Senior Group Product Manager Balaji Ananthanpillai shares insights on the role of AI in product management. He discusses strategies for identifying the right use cases for AI, avoiding forced implementation, a…
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In this episode of the Building HVAC Science Podcast, Eric dives into Bill's recent two-week trip to Africa, covering his time in Kenya and Tanzania. The discussion is rich with cultural insights, unique experiences, and lessons in building science. Bill shares his observations of local architecture, sustainability practices, and the warmth of the …
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Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday morning at 6am US Eastern Time. Presented by a member of the Art of Procurement team, each episode has 6 short segments that summarize the week in procurement. Segments range from procurement tips to podcast summaries, from details of…
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Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1528: Tynan breaks down how to tackle daunting projects by dividing them into manageable chunks. By emphasizing momentum over perfection and adopting an iterative approach, he shows how consist…
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Before my interview with Katherine May, a Mary Oliver quote resurfaced that felt representative of Katherine’s work: “This is the first, wildest, and wisest thing I know, that the soul exists, and that it is built entirely out of attentiveness.” Katherine’s books, most recently Wintering and Enchantment, are testaments that the quality of our atten…
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This episode argues that a customer-first strategy is crucial for business success in the post-pandemic era. It highlights the increased importance of customer connection and engagement, driven by consumers' higher digital media consumption and a greater sharing of experiences online. The discussion shares statistics demonstrating the strong correl…
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Artificial intelligence (AI) and machine learning (ML) are transforming digital marketing, offering solutions for various customer needs but also presenting challenges. This episode of Deep Dives by Denyse explores how AI and ML impact communication, particularly with younger generations who prefer voice-activated assistants, necessitating a shift …
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Maria Madrigal talks about her career journey; overcoming challenges in a male-dominated industry; her leadership style; & the achievement she’s most proud of. IN THIS EPISODE WE DISCUSS: [06.56] An introduction to Maria and WSI. [07.20] Maria’s 24-year tenure at WSI, and what she loves about the business. “I built relationships, I just love WSI, i…
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Nature-based solutions are emerging as vital tools to tackle the dual crises of climate change and biodiversity loss by leveraging nature’s inherent resilience to protect and restore ecosystems. This episode explores how innovative approaches can make these solutions mainstream and economically viable while addressing complex challenges like urban …
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Nothing grabs attention like being recognized as the expert in your local community. Whether it’s within a five-mile radius or across your entire city, the right approach can transform your business from just another gym into a trusted authority on health and fitness. One of the most effective ways to achieve this is by launching a podcast. A podca…
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Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1527: Colin Wright explores how creative sparks emerge from embracing limits and constraints, turning them into opportunities for innovation and expression. By reshaping how we perceive boundar…
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Take our free English-level test here to find out what your current English level is. Do you love All Ears English? Try our other podcasts here: Business English Podcast: Improve your Business English with 3 episodes per week, featuring Lindsay, Michelle, and Aubrey IELTS Energy Podcast: Learn IELTS from a former Examiner and achieve your Band 7 or…
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This is episode 718. Read the complete transcription on the Sales Game Changers Podcast website. This is a Sales Story and a Tip episode! Watch the video of the interview here. Read more about the Institute for Excellence in Sales Premier Women in Sales Employer (PWISE) designation and program here. Purchase Fred Diamond's best-sellers Love, Hope, …
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In this episode, Carlos Gonzalez de Villaumbrosia interviews Sneha Rao, VP of Product for Platform at The New York Times. The New York Times, founded in 1851, has undergone a significant digital transformation over the past decade, evolving from a print-centric business to a digital-first news and lifestyle platform. With over 10 million paid subsc…
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Kayce Smith joins Diggin' Deep! Kayce is a broadcaster and host for Barstool Sports. She is the host of 'The Barstool College Football Show' bouncing around from college to college for one of the biggest College Football shows in the country. She takes us back to her beginnings as a reporter, and explains how covering Johnny Manziel's epic run at T…
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This episode of Marketing DEEP DIVES by DENYSE promotes Quantum Customer Centricity (QC2™), a new customer experience model. During the discussion, Denyse argues that traditional customer experience (CX) models need to be revised because they are focused too narrowly on customer service and fail to integrate a holistic view of the customer across t…
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How can product managers develop the courage to make bold decisions and stay ahead of the curve? In this episode of Product Talk hosted by Justin Leibow, Okta Director of Product for Identity Management Vijay Pitchumani shares his insights on building confidence in decision-making and maintaining a curious learning mindset as a product manager. Vij…
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How can entrepreneurs ensure their businesses are sellable in any market? In this episode, Justin Goodbread shares his expertise on scaling businesses and maximizing their value. He discusses the importance of planning for an exit, avoiding owner dependence, and leveraging value drivers to create a sellable company. Through personal anecdotes and p…
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This episode of Marketing DEEP DIVES by DENYSE explores the challenges and solutions of developing actionable insights from data. Denyse defines actionable insights as statements impacting customer attitudes and/or behaviours based on human truths, and she provides several brand examples to illustrate them. She then details ten common obstacles to …
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This episode emphasises the crucial role of emotional intelligence (EQ) in boosting business growth. The discussion explains EQ's four key components—self-awareness, self-management, social awareness, and relationship management—and details how these contribute to improved customer relationships, employee engagement, effective leadership, and enhan…
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The messy reality of salary secrecy. Pay transparency—yikes, it’s one of those topics that makes everyone squirm, but avoiding it does more harm than good. Let’s be real: when salaries are shrouded in secrecy, it doesn’t just make things awkward—it allows inequity and mistrust to thrive. And here’s the kicker: people are already talking about pay, …
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Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1526: Steve Pavlina explores how entrepreneurial success hinges on addressing genuine demand rather than focusing solely on personal passion. He emphasizes the importance of solving real-world …
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Take our free English-level test here to find out what your current English level is. Do you love All Ears English? Try our other podcasts here: Business English Podcast: Improve your Business English with 3 episodes per week, featuring Lindsay, Michelle, and Aubrey IELTS Energy Podcast: Learn IELTS from a former Examiner and achieve your Band 7 or…
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Welcome to the UNLEARN Podcast! Today, we’re joined by an inspiring leader in global banking and transformation, Ani Filipova. With over two decades of experience, Ani has made her mark as a former international banking executive, setting up and managing three banks, including Citibank Bulgaria. She also led the transformation of a $2 billion busin…
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This is episode 717. Read the complete trascription on the Sales Game Changers Podcast website. Read more about the Institute for Excellence in Sales Premier Women in Sales Employer (PWISE) designation and program here. Purchase Fred Diamond’s best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor…
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This is the Excellent Leadership Podcast! Our Host Chad Biagini (President, Nolan Partners) is here with our eighth guest, Belinda Moore (Chief Executive Officer, Premiership Women’s Rugby) to discuss: (0:00) - Intro Package (1:22) - Being Rubbish at Sports & Her First Job In Sports (4:07) - Biggest Learnings From Working In Television & The Olympi…
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This episode focuses on implementing a customer-first strategy within an organisation. The discussion defines customer centricity, explains its importance for business success, and provides seven actionable steps for leaders to adopt this strategy. These steps include gaining a deep understanding of customers, fostering a customer-focused culture, …
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In this mini episode, Bill tackles one of the biggest productivity killers in business: constant firefighting. You’ve got big, bold strategic plans, but daily emergencies keep derailing your focus. Sound familiar? We share two simple, game-changing tips to help your team stay on track with their big goals: - Identify where your time and focus alway…
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This episode of Marketing Deep Dives by Denyse explores the advantages and disadvantages of implementing a customer-first business strategy. Advantages include improved customer satisfaction, increased sales, enhanced brand reputation, and better decision-making, illustrated through examples like Amazon, Apple, and Zappos. However, disadvantages in…
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This episode provides a guide to implementing a customer-first business strategy. It explains a customer-first strategy, why it's important in today's competitive market, and how to implement it successfully. The guide also covers measuring the strategy's success, building a customer-centric culture, and ensuring long-term sustainability. Finally, …
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This episode advocates using AI to enhance customer experience and loyalty. The discussion with Denyse emphasises personalisation through AI-powered tools like chatbots and predictive analytics to meet customer needs efficiently. Denyse details best practices for AI integration, including understanding customer needs, selecting appropriate technolo…
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Gym owners are often frustrated by a constant flow of members coming and going. They usually try new marketing strategies, flashy promotions, and revamping their offerings, yet retention rates remain stuck. That’s because retention isn’t just about attracting people - it’s about what happens after they walk through the door. At some point, you have…
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In this episode, employee empowerment is presented as a key strategy for achieving outstanding customer service. The discussion emphasises the importance of providing employees with training, autonomy, and decision-making power within defined boundaries. This approach fosters higher job satisfaction, increased engagement, and improved customer expe…
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This episode emphasises the importance of real-time customer feedback and social media listening for business success. The discussion highlights how promptly addressing customer needs, using various feedback mechanisms (in-app surveys, live chat, reviews), and actively engaging on social media platforms can increase customer satisfaction, loyalty, …
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Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1525: Laura Stack explores how the virtual office has revolutionized modern business operations, making collaboration and communication seamless for remote teams. She highlights its versatility…
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