Updates from the Cigna OE team
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Presented by Cigna Healthcare Join host Holly Robinson Peete for our new podcast, The Visibility Gap. Holly and her guests explore the unseen challenges employees face—from burnout and stress to caregiving for loved ones. These are the urgent conversations we all need to have, because when the health of our employees improves, so does the health of our organizations. All Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group. © ...
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Connecticut is home to some iconic brands doing powerful work in user and customer experience. On CTX Podcast, Katie Lukas showcases some of the local leaders in UX and CX who are forging strong customer-focused experiences in a variety of industries. We discuss these companies’ investments in becoming customer-centric, current initiatives, and what it’s like doing this work in Connecticut. Upcoming episodes include practitioners from the CT UXPA, LEGO, Travelers, Cigna, UConn Health, Nassau ...
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A podcast for healthcare professionals seeking solutions to today’s and tomorrow’s top challenges. Hosted by the editors of Xtelligent Healthcare Media, this podcast series focuses on real-world use cases that are leading to tangible improvements in care quality, outcomes, and cost. Guests from leading provider, payer, government, and other organizations share their approaches to transforming healthcare in a meaningful and lasting way.
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Actuarial Journey with Nemo Ashong
Actuarial Exam and Career Guidance for Aspiring Actuaries | Hosted by Nemo Ashong | Presented by ProSocial Learning | Actuarial Science
Actuarial Journey podcast connects and empowers YOU and other aspiring actuaries to pass each of your exams the first time by sharing insights, lessons learned, and step-by-step tutorials from others who have been in your shoes. Come join us Journeyers as we go beyond the technical aspects of the profession and explore the best ways to maximize your studying, and ultimately achieve success on your actuarial exams and career, so that you have more TIME for the things that are important to you ...
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ManipalCigna - Trusted Health Insurance Company in India
ManipalCigna - Trusted Health Insurance Company in India
ManipalCigna is a joint venture between Manipal Health Enterprises and Cigna Corporation, two of the world's leading healthcare providers. It offers comprehensive health insurance plans to individuals, families, and businesses in India. The company has been providing quality healthcare services since its inception in 2009. ManipalCigna Health Insurance offers a full suite of insurance solutions ranging from health, personal accident, major illness, travel and global care to individual custom ...
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The CIO Evolution, a CXO REvolutionaries podcast sponsored by Zscaler CIOs are a special breed of executive: the Swiss Army Knife of leaders. They lead the innovation agenda and use technology to power the capabilities that deliver business outcomes. This podcast covers the art and science of business transformation and the tools CIOs use: cloud, mobile, AI, zero trust. More importantly, it investigates the true essence of digital leadership.
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A collection of podcast episodes by Erisa Litigation that discuss a variety of litigation topics and past cases.
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Clarivate Conversations in Healthcare is a collection of candid interviews with key leaders and experts. Veteran industry journalist Mike Ward explores business challenges and opportunities the industry currently faces, including COVID-19, clinical innovation, deal making, emerging market dynamics, data and technology, new engagement models, patient centricity and much more. Hosted on Acast. See acast.com/privacy for more information.
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Industry Perspectives: Charles DeShazer, MD, Chief QHA Officer at Cigna
13:37
13:37
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The generative AI revolution is here. How should payers respond and how can they learn from past technological revolutions in healthcare to inform their next steps? Charles DeShazer, MD, Chief Quality and Health Advocacy Officer at Cigna Healthcare, offers his recommendations in this episode of Industry Perspectives.…
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Industry Perspectives: What quality measures mean to Medicare Advantage
12:41
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Quality measures play an important role in the Medicare Advantage program. SCAN Health Plan's recent lawsuit against CMS revealed just how important. Guest: Sachin Jain, MD, CEO of SCAN Health Plan In today's episode, we'll cover SCAN Health Plan's lawsuit against CMS Improving the Medicare Advantage program and Medicare Advantage quality measures …
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Industry Perspectives: Tracking employer sponsored health plan trends
19:58
19:58
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Employer sponsored health plans cover six in ten non-elderly Americans, making successful collaboration between payers and employers crucial to many Americans' wellness. Todd Woodruff, Chief People Officer at Salt & Straw, and Todd Burton, President of the Commercial Market at Providence Health Plan, shared about trends in mental health, pharmacy s…
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Industry Perspectives: Standardizing provider data for health plans
11:59
11:59
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Providers are expected to equip payers with information so that health plan members can find in-network care. But what if those demands from payers were consolidated from 20 separate requests into one? What if providers could enter their information one time in such a way that all of their payer partners could access it? Tyler Ford, Vice President,…
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Driving SDOH data standardization for health equity
20:25
20:25
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In this last episode of season 5 of Healthcare Strategies... The United States has a health equity problem, but a lack of comprehensive data standards has limited efforts to mitigate health disparities. In this episode, Keysha Brooks-Coley, vice president of advocacy at Blue Cross Blue Shield Association (BCBSA), discusses the importance of standar…
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This episode showcases a mix of innovation highlights from the CXO Experience at Zenith Live '24 in Las Vegas last month. Listen to four Zscaler executives cover the value and technical details behind data fabric, breach prediction, application segmentation, and zero trust SIM.By Zscaler, Inc
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Industry Perspectives: Kathryn Eshelman, MD, VP at Inovalon
9:42
9:42
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In value-based care, providers rely on accurate, timely data. But their needs also evolve as their participation in value-based contracts progresses. Kathryn Eshelman, MD, VP of Clinical Informatics at Inovalon, dives into what providers need at different stages of the value-based care continuum and how healthcare technology vendors can help.…
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Supporting Patient Education as a Health Plan
17:28
17:28
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Chronic disease management, preventive care, and mental wellbeing all have at least one thing in common in the healthcare field: a need for strong patient education practices in order to be successful. Cathy Moffitt, MD, explains how patient education is not just a provider task. Rather, payers have a role to play in ensuring members understand the…
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Industry Perspectives: Nick Kraft, SVP, Chief Growth Officer at CDPHP
12:25
12:25
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Member retention is challenging in the current health insurance landscape, but it is advantageous for achieving high-quality care and member satisfaction. Nicholas Kraft, SVP and chief growth officer at CDPHP, identifies strategies for building member loyalty.By Xtelligent Healthcare Media
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Mid-year check-in: Why the market for telehealth is narrowing
22:39
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The telehealth industry has leveled out since reaching unprecedented heights of adoption and use during the COVID-19 pandemic, leaving behind a markedly different landscape for stakeholders to navigate. In a new Healthcare Strategies podcast, Dr. Sanjula Jain, senior vice president of market strategy and chief research officer at Trilliant Health, …
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The unique yet familiar state of cybersecurity in ANZ
56:46
56:46
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Kavitha Mariappan, Zscaler EVP of Customer Experience and Darren Beattie, Head of Information Security at Tower Insurance, investigate the cybersecurity challenges facing the Australia and New Zealand (ANZ) region. No matter where you are in the world, the conversation holds important insights, including: • How major cyberattacks in the region are …
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Industry Perspectives: Jeremy Wigginton, MD, CMO at Capitol Blue Cross
10:24
10:24
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How can healthcare leaders tweak value-based care models to better suit the needs of specialty care providers? Jeremy Wigginton, chief medical officer at Capitol Blue Cross, shares strategies for promoting the quality over quantity mindset in specialty care spaces in today’s conversation from AHIP 2024.…
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Carving a Path Forward for Anti-Racism in Nursing Schools
17:44
17:44
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Leaders in medical education have been laser-focused on addressing health equity and discrimination in healthcare settings. In this episode, Kenya Beard, EDD, one of the commissioners for the National Commission to Address Racism in Nursing, outlines the progress made in promoting anti-racism in nursing schools, pitfalls to avoid and strategies for…
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Unpacking the Updated USPSTF Breast Cancer Screening Guidelines
15:56
15:56
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Cheruba Prabakar, MD, a minimally invasive surgeon, board-certified obstetrician–gynecologist, and Founder and CEO of Lamorinda Gynecology & Surgery, discusses the new United States Preventive Services Task Force (USPSTF) breast cancer screening guidelines. While the guidelines recommend starting mammograms at age 40, Prabakar expressed concerns ab…
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Exploring Medical Crowdfunding Efforts, How Payers Can Respond
20:17
20:17
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Medical crowdfunding is one way that patients handle high medical bills. How does this trend reflect on the state of healthcare prices in the US and how can payers and healthcare leaders respond? Divya Sangameshwar, an Insurance Expert and Spokesperson at ValuePenguin by LendingTree, shares the results of a crowdfunding report and discusses these q…
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Industry Perspectives: Jennifer Ford (MEDITECH), Jackie Rice (Frederick Health)
12:56
12:56
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To make the best health decisions, patients and their physicians must be guided by high-quality, comprehensive information. Jennifer Ford, manager of clinical product management and genomics at MEDITECH, and Jackie Rice, VP and CIO at Fredrick Health, join us to discuss managing the fast-moving nature of genetic information, bringing genomics into …
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Why this ex-Cigna & GE exec says you need a high 'say/do' ratio
46:58
46:58
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James Beeson, an advisor, board member, investor, and former Global CISO for The Cigna Group and GE Capital, joins the show to share his deep experience and insights on communicating cyber risk, collaborating with CIOs, and establishing oneself as a trusted professional. Learn why keeping the difference between what you say and what you do to a min…
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Industry Perspectives: Oscar Alleyne, managing director at MITRE
12:24
12:24
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How does public health fit into the patchwork of the US healthcare system? Oscar Alleyne, managing director, public health at MITRE, dives into public health data collection and implementation processes and how these overlap with other sectors of the healthcare industry.By Xtelligent Healthcare Media
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Using LLMs to Help Prevent Pediatric Data Disclosures
17:50
17:50
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Unintentional disclosures of adolescents’ protected health information are major privacy and security concerns that providers must navigate. Natalie Pageler, MD, chief health informatics officer and division chief of pediatric clinical informatics at Stanford Medicine Children’s Health, discusses how the use of large language models (LLMs) could he…
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Unpacking Airgap, Avalor, and RSAC with Nat Smith, product leader and ex-Gartner analyst
46:43
46:43
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Recorded at RSA Conference 2024, Nat Smith, Senior Director, Product Management at Zscaler goes past the headlines to expose the technical and business value of the announcement between Zscaler and Google Chrome Enterprise and recent Zscaler acquisitions.By Zscaler, Inc
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Industry Perspectives: Paul Wilder, Exec Dir at CommonWell Health Alliance
12:29
12:29
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There are growing pains that come with technological advancement in healthcare. In this episode, Paul Wilder, executive director at CommonWell Health Alliance, addresses the increasing importance of interoperability in the healthcare industry, the biggest challenges in his line of work, the nuances of digital healthcare records, and more.…
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Understanding the Multiple Facets of Vaccine Hesitancy
16:28
16:28
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In this episode, Hilary Hatch, PhD, clinical psychologist and Chief Clinical Officer at Phreesia, discusses the multiple factors contributing to vaccine hesitancy. Hatch unlocks the definition of vaccine hesitancy beyond social media rhetoric focused on anti-vaxxers and outlines how the healthcare system can combat hesitancy.…
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Industry Perspectives: David Nace, MD, CMO at Innovaccer
11:27
11:27
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From telemedicine platforms to electronic health records, digital transformation has revolutionized healthcare. While it has allowed for enhanced efficiency and accessibility, digital transformation is not without its challenges. David Nace, MD, CMO of Innovaccer, joins us to discuss the importance of recognizing the context of specific data, codin…
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Exploring the Ramifications of the Change Healthcare Cyberattack
18:52
18:52
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When a ransomware attack hit Change Healthcare in February, claims processing halted for providers nationwide, causing significant operational and financial disruptions that are persisting today. Jill McKeon, associate editor at HealthITSecurity, discusses UnitedHealth Group’s response to the cyberattack, the ongoing recovery process, and what this…
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Industry Perspectives: Nwando Anyaoku, MD, GVP, Chief Health Equity, CIO at Providence Health
12:01
12:01
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How can health system leaders keep a finger on the pulse of a community effectively to connect patients with the necessary resources and improve health equity? Nwando Anyaoku, MD, GVP, Chief Health Equity and Clinical Innovation Officer at Providence Health, shares how to maintain strong community connections, incentivize providers to be aware of s…
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Exploring Phoenix Children's in-house development of RPM apps
24:21
24:21
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Remote patient monitoring (RPM) has proved effective in enhancing chronic disease management among adult and pediatric patients alike. While many health systems choose to partner with third-party digital health companies to employ RPM, Phoenix Children’s Hospital decided to develop these tools in-house. In this episode, David Higginson, the hospita…
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Industry Perspectives: Keith Duemling, Senior Director at Cleveland Clinic
10:16
10:16
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Preparing for the future of technology starts with a flexible strategy. Organizations can ensure efficient strategies by emphasizing communication and collaboration, so they are evaluated from different perspectives. Keith Duemling, senior director of cybersecurity technology protection at Cleveland Clinic, shares his thoughts on the future of the …
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Headlines: UHG Scrutinized As Losses Grow, Docs Warm Up to AI
13:48
13:48
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UnitedHealth Group is still reviewing the impact of a Change Healthcare cybersecurity attack, providers have grown less wary of artificial intelligence, and more on today's episode of Headlines.By Xtelligent Healthcare Media
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Industry Perspectives: Brian Anderson, MD, CEO, Co-Founder of CHAI
14:55
14:55
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The consequential nature of healthcare calls for tools and technology that are fair, equitable, and useful to both patients and caregivers. With the rise of AI comes ethical questions surrounding its use in healthcare, and how it can be used in the most responsible and efficient ways possible. Brian Anderson, MD, CEO and co-founder of the Coalition…
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Industry Perspectives: Brad Ryan, MD, Chief Growth Officer at NCQA
13:18
13:18
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13:18
For providers, digital quality measure adoption and the ongoing shift to value-based care in the healthcare industry often simply mean more tasks to add to their plates. How can policymakers, payers, and other stakeholders better align quality measures with the provider experience and what needs to change about communication around quality measure …
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Industry Perspectives: Don Rucker, MD, Chief Strategy Officer at 1upHealth
13:07
13:07
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Bringing APIs into healthcare has been no small task and this Industry Perspectives guest should know. Don Rucker, MD, is currently the chief strategy officer at 1upHealth, but his former role as the National Coordinator National Coordinator for Health Information Technology gave him insight into how healthcare organizations can better collaborate …
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Driving Health Data Usability, EHR Maintenance
21:50
21:50
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With persistent health data usability challenges across the industry, The Sequoia Project's Data Usability Taking Root Initiative is looking to drive interoperability through existing data standards. Holly Miller, MD, chief medical officer at MedAllies, a health IT network participating in the initiative, discusses the main data usability issues im…
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Headlines: CMS Releases Price Transparency Tool, FDA Okays AI for Sepsis
10:57
10:57
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CMS produced a new tool to help hospitals comply with price transparency rules, the Food and Drug Administration (FDA) approved an artificial intelligence tool that assesses patients' risk for sepsis, and more on today's episode.By Xtelligent Healthcare Media
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Industry Perspectives: Aashima Gupta (Global Dir.), Kalyan Pamarthy (Group PM) at Google
12:22
12:22
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How can Google make healthcare information more useful and accessible? What is the best role for the cloud in healthcare data management? Aashima Gupta, Global Director of Healthcare at Google, and Kalyan Pamarthy, Group Project Manager for Generative AI and Search at Google, address these questions and share their thoughts on the potential for clo…
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Keeping Private Practices Independent Amid Consolidation
19:58
19:58
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Widespread consolidation in healthcare is threatening the independence of most private practices. However, private practices are vital to the healthcare ecosystem, delivering the high-quality, personalized care that patients need. Moshe Chasky, MD, FACP of Alliance Cancer Specialists, shares what happened when a health system came knocking at his d…
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Industry Perspectives: Matt DeFrain (Managing Dir.), Tamara Nolan (Sr. Dir.) from Morgan Franklin Consulting
12:12
12:12
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12:12
With cyberattacks on the rise--including the advent of the largest cyber event in American healthcare history, the Change Healthcare event--healthcare leaders are scrambling to refortify their health IT security protocols. Matt DeFrain, managing director of MorganFranklin Cyber, and Tamara Nolan, senior director of Cyber & Operational Resilience at…
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Overcoming challenges to digital transformation in SLED
51:13
51:13
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State-level executive leaders draw on their transformation journeys and illuminate the path forward for a public sector with modernized cyber posture. Learn what is being done and what is still needed to achieve collaborative cybersecurity across all government levels, and an integrated stance against cyber threats, particularly those targeting cri…
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Headlines: AI Detects Heart Failure, Surgical Uses of Telehealth
10:46
10:46
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FDA approves an artificial intelligence (AI) tool that identifies heart failure in seconds, the American College of Surgeons shares the best uses for telehealth in surgical practices along with guidelines for integration, and more on today's episode.By Xtelligent Healthcare Media
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Simply asking your employees how they’re doing may not be enough to help them feel seen and understood. For our season's close, host Holly Robinson Peete is joined by our experts Jackye Clayton and Jennifer Brown, who dive straight into a crucial conversation around DEI and the hidden challenges of diverse issues that can impact employee health. In…
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Navigating the Complex Realm of Medical Device, Drug Litigation
30:33
30:33
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In this episode, Janpaul Portal, Esq, Managing Director of pharmaceutical and medical device litigation at MSP Recovery Law Firm, sheds light on the complex realm of recent legal challenges surrounding medical devices and pharmaceutical drugs. With a particular focus on sleep apnea devices and insulin pricing, Portal provides valuable insights into…
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Industry Perspectives: Rich Birhanzel, Senior Managing Director at Accenture
13:17
13:17
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In this episode, Rich Birhanzel, senior managing director and global health lead at Accenture, shares the highlights from HIMSS 2024. Specifically, he dives into workforce management and generative AI trends which were the main topics of conversation at the conference.By Xtelligent Healthcare Media
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Headlines: Some Diabetes Tools Don’t Deliver, Epic Adds Ambient Intelligence
13:11
13:11
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Diabetes management tools attract a lot of physician and patient attention, but some do not live up to their promises. Epic is adding ambient intelligence to its EHRs. Medicaid disenrollments rocket past HHS projections. A proposal in the Senate would offer financial relief to providers affected by cybersecurity crises.…
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Engaging Community Partners to Create a Public Health Database
19:44
19:44
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In this episode, we talk to Kayla Monfort, the co-director of Activate Allen County, a public health initiative in Ohio that created a database to fuel its health improvement efforts. Monfort discusses how to use data for public health and engage local partners to pool community health data.By Xtelligent Healthcare Media
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Industry Perspectives: Michelle Flemmings, MD, Industry Exec Director at Oracle Health
13:26
13:26
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Is healthcare technology helping or hurting provider burnout? And what can healthcare systems do to offer healthcare professionals more opportunities for work-life balance? These are the million-dollar--or more--questions that healthcare leaders face as they work with a shrinking pool of providers and heavy administrative burdens. Michelle Flemming…
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Private equity and cyber resiliency with Zscaler & Persistent Systems
43:24
43:24
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Did you know Zscaler serves six of the top-10 private equity (PE) firms, along with their portfolio companies? Meanwhile, its strategic partner, Persistent Systems has co-driven security modernization projects for PE firms and their portfolio companies, delivering stellar outcomes. In this episode, two leaders in the PE space, Akshay Grover, Global…
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Working parents often have to balance multiple roles at home and at work. Host Holly Robinson Peete is joined by Kelli Royals, project manager and mother of five, as well as Ivy Bryant, a corporate executive and mother of a child with a chronic illness. They discuss the unseen challenges they’ve each faced at work, sharing with us how caregiving fo…
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Burnout has been a hot topic. Sometimes, it’s caused by our biggest problems. Sometimes, it causes our biggest problems. Host Holly Robinson Peete is joined by HR leader Kim Rohrer and tech industry professional Dennis Yu to discuss the unseen challenges they each faced at work, sharing with us how burnout and stress at work has impacted their care…
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Headlines: Change Healthcare Cyberattack, AI App for Ears
12:40
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A cyberattack at Change Healthcare has crippled large segments of the healthcare industry. Also, a new AI app might detect a certain pediatric ear infection better than humans.By Xtelligent Healthcare Media
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Infrastructure modernization: Stories from the leadership trenches
49:53
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Two pioneers of zero-trust security, Alex Philips (CIO of NOV) and Craig Clay (Former Lead Connectivity Architect at Shell and a Zscaler CXO Advisor), share invaluable lessons and insights about their past and present secure digital transformations.By Zscaler, Inc
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We go to work every day without really seeing each other, or understanding the unseen struggles we’re all dealing with. Host Holly Robinson Peete is joined by C-suite executive Victoria Pelletier to discuss the unseen challenges Victoria has faced at work. Then Holly speaks to expert guests Jay Van Bavel and Jennifer Brown about Victoria’s remarkab…
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