Best Dalecarnegietrainingjapan Podcasts (2024)

1
You Can’t Do It All By Yourself 13:13

2h ago13:13

13:13

The hero’s journey is for the very, very few. I did it my way, I slaved away in a garret and got to the top, I realised the American dream – all good stuff, but an illusion for most. The reality is there are more of us who need the cooperation of others, than those who can succeed despite others. The age of the “one” has been taken over by the age …

1
583 AI Enabled Leadership In Japan 11:58

32m ago11:58

11:58

We know that AI has gone from the domain of geeky people in white lab coats to the mainstream of business in a nanosecond. Such speed is difficult to keep up with and the roll out of new options continues unabated. As the leader how do we surf this tech wave and prepare our people for this AI enabled future/ Making data backed decisions is always p…

1
326 When To Say "No" To The Buyer In Japan 10:20

3d ago10:20

10:20

Normally, as the seller, we are getting told “no” in sales, rather than the other way around. When salespeople become desperate to hit their numbers, they start to do crazy things. They start telling lies to the buyer, they exaggerate the scope of the solution, they savagely discount the price, they overpromise on the follow-up, they agree to horre…

1
582 Leading People Through Disagreements in Japan 12:09

12d ago12:09

12:09

Recently, I was teaching a class of APAC executives on how to handle pushback to their ideas. Some participants were senior legal counsels, who frequently had to say "no" to their salespeople. As a salesperson myself, being told "no" is something that comes with the territory and is not intimidating at all. In fact, we often hear "no" most of the t…

1
325 Your Good Old Days Stuff Is Dull 10:42

10d ago10:42

10:42

Gaining credibility as a speaker is obviously important. We often do this by telling our own experiences. However, having too much focus on us and away from the interests of the audience is a fine line we must tread carefully. When we get this wrong, a lot of valuable speaking time gets taken up and we face the danger of losing our audience. They a…

901
581 Techniques For Getting Agreement As The Leader In Japan 10:57

14d ago10:57

10:57

Pulling rank on people is clearly the fastest and easiest way to get people to fly straight and do what we want. It is also a very dangerous choice in Japan in an era when the demand for people is so strong and the supply so limited. Mobility today means people have choices. If you are not interested in what they have to say or their ideas, they wi…

1
324 The Younger Generation Are A Handful 10:35

23d ago10:35

10:35

We are on the cusp of a change amongst youth in Japan. Those already entered into the workforce have memories of the Lehman Shock and the triple whammy of earthquake, tsunami and nuclear core meltdown and the impact this had on the job market. They are looking for security of employ and family life, because of the fragility of both were exposed to …

1351
580 No Legacy Leadership In Japan 12:19

21d ago12:19

12:19

Have you ever had the experience of leaving a job and seeing your successor screw it up? We spend so many hours at work and we are trying hard to lift the bar through our leadership. However, if we do well, we get promoted or we join another company seeking a bigger job. It is very disheartening to leave and see the place go backwards under your re…

1
323 How To Reply To The Buyer’s “No” 10:36

26d ago10:36

10:36

What are the chances of getting a “no” to your offer in sales? Probably around 70% of the time, this is what we will get. Given that type of frequency and hit rate, you would think that salespeople would be masters of dealing with this type of response. You would be wrong. The chemicals kick in and sales people lose all reason. I was reminded of th…

1
222 Customer Service Is Your Brand 8:35

29d ago8:35

8:35

You really appreciate the importance of brand, when you see it being trashed. Companies spend millions over decades constructing the right brand image with clients. Brands are there to decrease the buyer’s sense of risk. A brand carries a promise of consistent service at a certain level. Now that level can be set very low, like some low cost airlin…

1801
579 Leaders Embracing Change In Japan 11:25

28d ago11:25

11:25

Is change good or bad? When I was promoted or received a big bonus, I liked the change from my previous situation. When the big boss changed at the very top, the person who hired me got fired the negative ramifications ultimately cascaded down the line. Eventually I had to look for another job and I didn’t like that change much. Often organisations…

1
322 Structure Counts In Presentations 9:48

1M ago9:48

9:48

It is a bad sign when a presentation makes me sleepy, especially if it is at lunch time. It is very common to have speakers address a topic over a lunch to a group of attendees. After lunch, you might explain away a bit of the drowsiness, but during the lunch is a warning sign. The speaker had good voice strength, so nobody was struggling to hear h…

2201
578 “Ichi-Go, Ichi-E” (一期一会) Cherish The Moment Leaders 11:21

1M ago11:21

11:21

This Japanese expression “Ichi-Go, Ichi-E” (一期一会), linked to Zen, focuses on transience and can be translated as “one time, one meeting” or “treasure an unrepeatable moment”. It is often closely associated with the Japanese tea ceremony, which is certainly never a hurried affair and the devil is definitely in the details of how the ceremony is cond…

1
321 Servicing Customers Well 17:12

1M ago17:12

17:12

All interfaces with the customer are designed by people. It can be on-line conversations with robots or in store interactions, but the driving force behind all of these activities are the people in our employ. The way people think and act is a product of the culture of the organisation. That culture is the accountability of senior management. The c…

2601
577 Seven Points For Leaders When Giving Talks 13:42

1M ago13:42

13:42

Recently, my social media has been full of short videos of various politicians and supporters giving talks at the Democratic National Convention. It always begs the question for me about what are we doing as leaders in business? We have the same goals. We want our message to be heard and to be convincing. The difference is, I am sure, all of these …

1
The Easy Way Of Selling 12:49

2M ago12:49

12:49

The object of a sale is to exchange a good or a service for money. The degree to which that money can exceed the variable and fixed costs associated with delivering it, determines the success and longevity of the company. We all know that nothing happens in business without a sale. If that is the case then salespeople have a critical role to produc…

3001
576 Twelve Steps To A Win-Win Conflict Resolution Part Two 12:12

2M ago12:12

12:12

Twelve Steps To A Win-Win Conflict Resolution Part Two We have looked at some of the steps in Part One, so let’s continue with the last six elements. 7. Deal with facts, not emotions In sports, as I have noted earlier, we say “play the ball, not the man” and in business we need to look at problems, not personalities. This sounds fair enough, but it…

1
The Power Of Rhetorical Questions 13:14

2M ago13:14

13:14

Questions in general are powerful tools for speakers. They bring focus to key points we want to get across. They are particularly useful in getting our audience engaged. They also have danger within them. Knowing when to use questions and what types of questions to use are things which must be worked out in the planning of the presentation and shou…

3401
575 Twelve Steps To A Win-Win Conflict Resolution Part One 12:07

2M ago12:07

12:07

“Remember that other people may be totally wrong, but they don’t think so”. This quote from Dale Carnegie sums up the problem. All those other people we have trouble with had better fly straight. All they need is a better understanding of why they are wrong and we are right. By force of will, strenuous, sustained argument and politicking, we will w…

1
Leaders Who Have R.E.A.L. 11:17

2M ago11:17

11:17

We love acronyms! Our workplaces are thriving with them such that we can hold extended conversations composed entirely of seemingly impenetrable codes. They are handy though and this one R.E.AL. is short and serviceable to describe best practice leadership attributes. It always good to have evidence around pontification. This summary of the great a…

3801
574 Resolving Internal Conflicts In Japan 13:18

2M ago13:18

13:18

Business is more fast-paced that ever before in human history. Technology boasting massive computing and communication power is held in our palm. It accompanies us on life’s journey, 24 hours a day, seven days a week, everywhere we go. We are working in the flattest organisations ever designed, often in noisy, distracting open plan environments. We…

1
Project Team Leadership 11:39

2M ago11:39

11:39

Projects are too common. Because of this we take them for granted, seeing them as part of everyday work, but we don’t approach them properly. We usually gather the team together and then dive straight into the details of the project, without really applying a professional approach. We certainly don’t apply as much planning expertise to the task as …

1
573 What Is “Enclothed Cognition” And Why Does It Matter To Leaders in Japan? 11:48

2M ago11:48

11:48

I saw a video recently from Rampley and Co in the UK featuring Caryn Franklin, a Fashion and Identity Commentator, talking about something called “enclothed cognition”. When I saw her work title - Fashion and Identity Commentator - and the reference to psychology, I was dubious. I was thinking, “here we go, more psychobabble”. She referenced a psyc…

1
Minimalist Presenting 11:42

3M ago11:42

11:42

Zen study is a way to strip out all of the non-essentials in life. The noise, the distraction, the things that are not so important. People sit around concentrating on their breath cycle or one word or any number of other methods to quiet the mind. They are seeking to get more clarity about themselves and what are their real priorities. As presente…

1
572 The Leader Is The Face Of The Business In Japan 11:39

3M ago11:39

11:39

I meet a lot of CEOs in Japan. I am always out there networking and looking for clients. If they cannot become a client, then I try to encourage them to be a guest on my podcast Japan’s Top Business Interviews. I get two groups in particular who will refuse the offer – women and Scandinavians. They say that women are more reticent about putting the…

1
Project Management Fundamentals 10:35

3M ago10:35

10:35

Projects have been around for a long time of course and in the modern era we have accumulated a vast amount of best practice on how to manage them. It isn’t usually that we don’t know what to do, it is that we don’t actually do it. We get into trouble when we just leap in and dig straight into the logistical entrails, without giving enough thought …

1
571 Joe Biden’s Lessons On Destroying Your Leadership Credibility For Japan CEOs 11:14

3M ago11:14

11:14

Being an Aussie I don’t have the right to select the next US President or get involved in American politics. I will steer clear of this minefield and concentrate on what we can all learn from the Biden train wreck. One moment he is a contender and in an instant he is struggling to hold on to power. Why? Because he gave a rambling speech in his deba…

1
How To Provide Great Customer Service 14:05

3M ago14:05

14:05

Great service is so fleeting and illusive. You encounter it and then like the morning mist, the next minute it is gone. One company representative is so spectacularly helpful and then next one is seemingly possessed by evil spirits and demonic. As companies how do we get the angels inside our staff to engage with the clients, rather than having rep…

1
570 Navigating Going For It And Blowing Yourself Up In Japan 12:06

3M ago12:06

12:06

I am a maniac. A less charged descriptor might be an “enthusiast”. Now Japan is a country chock full of enthusiasts. They win best pizza maker, best sommelier, best hula dancer, best shoe maker awards, etc., out gunning the Westerners who supposedly should be winning these home town advantage awards. This is a country where work is taken very serio…

1
Business Lessons Straight From The Karate Dojo 11:36

3M ago11:36

11:36

I have often thought there are so many lessons from the martial arts for our businesses. Here are my musings after 50 plus years of training in traditional Shitoryu Karate. Stepping on to the floor The dojo is the ultimate equalizer. Whether you arrived by chauffeur driven Roller or took Shanks’s mare, once you step on to that dojo floor only your …

1
569 Delegate Or Disappear In Business In Japan 10:51

3M ago10:51

10:51

They are not making as many Japanese as they used to. Every year we get these headlines about the new lows in numbers of births in Japan. The demographic trend is obvious to everyone. What is not obvious is how this is going to force a change in the way we lead. Until now, we have all applied the like it or lump philosophy to staff working for us. …

1
320 Client Contact Insights 11:30

4M ago11:30

11:30

Japan is merciless with salespeople. When you call the client’s company everyone is doing their absolute best to make sure you don’t get to talk to the boss. They won’t tell you their name, they don’t offer to take a message for you, the whole vibe is “get lost”. If you don’t know the precise name of the person you want to speak with, then the wall…

6M ago14:14

14:14

When you see someone do a very good presentation, your faith in public speaking humanity is restored. There are so many poor examples of people killing their personal and professional brands with poor public speaking skills, it is refreshing to see talks done well. It is not that hard really, if you know what you are doing and if you rehearse and p…

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