Best Dalecarnegietrainingjapan Podcasts (2025)

1
356 How To Win Business With Japanese Buying Teams 10:57

10h ago10:57

10:57

Selling to companies in Japan usually means sitting in a meeting room with a single buyer or perhaps two people. There are occasions though where we may need to present to a larger number of buyers in a more formal setting. It may be a pitch to secure the business, or it may be a means of getting the buying team more easily coordinated on their sid…

1
Common Leader Achilles’ Heels 11:07

4d ago11:07

11:07

We know the name Achilles because of Brad Pitt and Hollywood or we may have read the Iliad. He was a famous mythical Greek hero whose body was invulnerable, except for the back of his heel. His mother plunged him into the river Styx to protect his body, but her fingertips covered the heel, leaving it vulnerable. Research by Dr. Jack Zenger identifi…

1
355 How To Make Your Employees Actually Like You 10:14

7d ago10:14

10:14

We often hear about the need for bosses to do more to engage with their teams. The boss looks at their schedule and then just checks out of that idea right then and there because it seems impossible. The employees for their part, want to get more praise and recognition from the boss, to feel valuable and valued. Bosses are often Driver type persona…

1
Are You Authentically Aggressive Or Assertive As A Leader 11:27

11d ago11:27

11:27

In today’s business world, leaders need to be “authentic” leaders. We have all come across this somewhere, endorsed by self-proclaimed gurus and prophets. I often ponder what does that actually mean? I am sure all of those Japanese leaders screaming abuse at their staff, when they make mistakes, are being authentic. They are authentically terrible,…

1
354 Presenting Elicits Valuable Lessons. Capture Them. 11:07

15d ago11:07

11:07

Today is a good time to start reviewing and reflecting upon the presentations you have over the past few years. What have you learnt not to do and what have you learnt to keep doing? Those who don’t study their own presentations history are bound to repeat the errors of the past. Sounds reasonable doesn’t it. We are all mentally geared up for impro…

1
Three Tools To Engage Your Team 10:25

18d ago10:25

10:25

Engaging your team as a leader is a relatively new idea. When I first started work in the early 70s, none of my bosses spent a nanosecond thinking about they could engage their staff as a leader. What they were thinking about was catching mistakes, incompetence, error and willful negligence, before these problems went nuclear. That meant micro mana…

1
353 Build Relationships That Last: Get Your Re-Order Mojo Happening 10:49

22d ago10:49

10:49

Here is an important mantra: We don’t want a sale, we want the re-orders. That task however is getting harder and harder. Customers today are more educated, better prepared and have more alternatives than ever before. Satisfying a customer is not enough – we have to exceed their expectations and provide exceptional customer service. Customer servic…

1
How To Be A Role Model As A Leader 11:33

25d ago11:33

11:33

Smirks emerge quite quickly when you mention “role model” and “leaders” in the same breath. Most peoples’ experiences with leaders as role models have been that they encompass the “what not do as a leader” variety. Hanmen Kyoshi (反面教師) or teacher by negative example, as we have noted in Japanese. What are some of the things we should be focused on …

1
The New Leader Mindset Shift Needed 10:16

1M ago10:16

10:16

We are recognised for our capabilities and potential and promoted into our first leadership role. We have been given charge over our colleagues and now have additional responsibilities. In many cases we don’t move into a pure “off the tools” leadership role. We are more likely to be a player/leader hybrid, because we have our own clients and also p…

1
352 Let’s Build Our Personal Brand As A Presenter 11:30

1M ago11:30

11:30

The New Year’s resolutions concept is ridiculous, but only because we are weak, lazy, inconsistent and lacking in discipline. Apart from those small barriers to execution of desires, the concept works a treat. The idea of a new start is not bad in itself and we can use the Gregorian calendar fantasy, to mark a change in the year where new things ar…

1
Four Superheroes Of Coaching For Leaders 11:20

1M ago11:20

11:20

We have seen Hollywood pumping out comic heroes as movie franchises to get the money flowing into the studios. The premise is always the same. The super hero comes to the rescue and saves everyone. What about for leaders when coaching their team members? Fortunately, we have four super heroes we can rely on to help us do a better job as the leader.…

1
351 My Boss Isn't Listening 10:17

1M ago10:17

10:17

351 My Boss Isn't Listening f you reading this title and thinking “this has nothing to do with my leadership”, you might want to think again. We hear this comment a lot from the participants in our training. They complain that the boss doesn’t talk to them enough because they are too busy, don’t have much interest in their ideas or do not seek thei…

1
Working Through Others Who Are Not Working 11:42

2M ago11:42

11:42

The chain of command is a well established military leadership given. I have three stripes, you have none, so do what I say or else. In the post war period, this leadership idea was transposed across to Civvy street by returning soldiers. This worked like a charm and only started to peter out with the pushback against the Vietnam War, when all auth…

1
350 The Rule Of Three 14:28

2M ago14:28

14:28

350 The Rule Of Three Our financial year ended in August and we were up over 20% on the previous year’s revenue results. I should have been ebullient, chipper, sanguine, fired up for the new year, but I wasn’t. Was it because we were back to zero again, as we all faced the prospect of the new financial year? That sinking feeling of , “last year was…

1
House Clean The Team Every Year 10:51

2M ago10:51

10:51

Japan has a wonderful year end tradition where the entire house is given a massive clean up. Dust is dispatched, junk is devolved and everything is made shipshape. We need to do the same with our business and I don’t mean cleaning up your desk. We have two types of people working for us. There are those who receive a salary of some dimension, be th…

1
349 Success Speaking Formula 11:13

2M ago11:13

11:13

I was invited to an English Speech contest for Middle School students. The students must have home grown skills and are not eligible to compete if they have spent more than six months abroad, in an English speaking environment. This was pretty grand affair. The organisation running it is run by students at university, who took part in the contest t…

1
Is Japanese Charisma The Same As Western Charisma 10:56

2M ago10:56

10:56

I met the owner of a successful business recently. He had bought the company twenty years ago and then pivoted it to a new and more successful direction. So successful, that he employs over 230 staff and was recently listed on the local stock exchange. It was a business meeting to discuss collaboration and I was expecting an entrepreneurial leader,…

1
348 Open The Kimono Leaders 11:11

2M ago11:11

11:11

The supervisor has super vision. The leader knows more. The captain makes the calls. The best and the brightest know best. The cream rises to the top. We accept that there will be leaders either our “superiors” or “the first among equals”. We put leaders up on a pedestal, we expect more from them than we expect from ourselves. We judge them, apprai…

1
Leadership Silk Purses From Sow's Ears 11:05

2M ago11:05

11:05

The ad on social media said, “we are looking for sales A players”. I know the guy who put out the ad and he had recently moved to a new company, a new entrant into Japan and they were aggressively going after market share here. I was thinking I would love to be able to recruit A players for sales as well, but I can’t. The simple reason is that A pl…

1
347 Roots of Poor Customer Service 11:57

2M ago11:57

11:57

Poor customer service really irritates us. When we bump into it, we feel betrayed by the firm. We have paid our money over and we expect excellent customer service to come with the good or service attached to it. We don’t see the processes as separate. In this Age of Distraction, people’s time has become compressed. They are on the internet through…

1
Namby Pamby Kids Today and Tough Love Leaders 12:33

2M ago12:33

12:33

Years ago I inverted the pyramid and promoted the best salespeople to become the branch leaders. The existing branch leaders were shuffled around to new branches and they provided the grey hair and the credibility needed by the older rich clientele, but didn’t have responsibility for driving revenues anymore. They were moved because if they had sta…

1
346 Presentation Review Techniques 11:16

3M ago11:16

11:16

Athletes and coaches spend a lot of time watching their team’s performance. Strengths and weaknesses are sought in order to amplify the former and eliminate the latter. Close scrutiny is applied to key moments, crucial transitions and pivotal points. Presenting should be no different. Cast your mind back though, to the last twenty presentations you…

1
Micro Leadership Techniques In Japan 11:40

3M ago11:40

11:40

Time is the enemy of good leadership. It takes time to develop a team of individuals. A common metaphor is the orchestra conductor. Each instrument player has a specific role and it is the job of the leader to meld them together to work harmoniously and effectively. The conductor takes a significant amount of time to get this working correctly. Tha…

1
345 Japan Leadership Blind Spots 12:03

3M ago12:03

12:03

Leadership is a swamp. Do leaders have to be perfect? It sounds ridiculous to expect that, because none of us are perfect. However, leaders often act like they are perfect. They assume the mantle of position power and shoot out orders and commands to those below them in the hierarchy. They derive the direction forward, make the tough calls and dete…

1
344 How Can Chinese Retail Be So Bad In Japan? 14:40

3M ago14:40

14:40

Bad service is a brand killer. This is a controversial piece today, because I am singling out one race, one group in isolation. It is also a total generalisation and there will be exceptions where what I am saying is absolute rubbish. There will be other races and groups, who are equally guilty as well, who I am not singling out or covering, so I a…

1
The Leadership Equation 13:07

3M ago13:07

13:07

I remember reading once about a President reflecting on the cost controls he had instituted inside his organisation. The industry had emerged from a recession and even though the economy and the company had recovered, he had forgotten to ease the strict controls he had instituted to protect the company. Covid-19 has forced many of us to institute s…

1
343 Your Inspirational Talk Must Be Dynamic 11:30

3M ago11:30

11:30

Public speaking takes no prisoners. I was attending a Convention in Phuket and the finale was the closing inspirational speech for the week of events. I had to deliver the same speech myself at the Ho Chi Minh Convention a few years ago. This is a daunting task. Actually, when your audience is chock full of presentation’s training experts from Dale…

1
As A Leader How To Provide Guidance Your People Will Follow 11:24

3M ago11:24

11:24

Giving people orders is fine and fun, when you are the leader. Not so great when you are on the receiving end though. Collaboration and innovation are two seismic shifts in workstyle that are fundamentally different from the way most leaders were educated. Command and control were more the order of business back in the day. Hierarchy was clear, bos…

1
342 Success As a Leader In Japan 13:16

4M ago13:16

13:16

Being the leader is no fun anymore. In most Western countries we are raised from an early age to become self-sufficient and independent. When we are young, we enjoy a lot of self-belief and drive hard along the road of individualism. School and university, for the most part, are individual, competitive environments with very little academic teamwor…

1
Leadership Principles Are An Absolute Must 11:35

4M ago11:35

11:35

Harvard Business School, Stanford Business School and INSEAD Business School are all awesome institutions. My previous employer shelled our serious cash to send me there for Executive education courses. Classes of one hundred people from all around the world engaging in debate, idea and experience exchange. One of my Indian classmates even wrote an…

1
341 Don't Get Sabotaged By Your Colleagues When Selling in Japan 12:37

4M ago12:37

12:37

Sales is a nightmare. It is usually a solitary life. You head off to meet customers all day. Your occasional return to the office is to restock materials or complete some processes you can’t do on-line. Japan is a bit different. Here it is very common to see two salespeople going off to meet the client. If you are selling to a buyer, it is also com…

1
Leaders Need To Empty Their Cup 13:41

4M ago13:41

13:41

Tokusan the scholar visited Ryutan the Zen Master to learn about Zen. Tokusan was a very smart fellow and very confident in his knowledge and experience. He was good at impressing others with his capabilities and many people looked to him for guidance and advice. After about ten minutes of conversation, Ryutan invited Tokusan to enjoy some green te…

1
340 How Crazy Can We Go When Presenting In Japan 13:41

4M ago13:41

13:41

Japan doesn’t love crazy. In our High Impact Presentations Course we have exercises where we ask the participants to really let go of all their inhibitions and let it all hang out – and “go crazy, go over the top”. This is challenging in Japan. Normally, we are all usually very constrained when we speak in society. Our voices are very moderate, our…

1
Leadership-Key Competencies Needed To Lead Others – Part Two 12:24

4M ago12:24

12:24

In Part One we looked at two broad categories of leadership competences around being Self-Aware and having Accountability. In this next tranche, we will look at being Others-Focused and at being Strategic. Others-Focused has many sub-points, but today we will investigate five key aspects Inspiring Through role modelling and communication skills, le…

1
339 Building A Team In Stages In Japan 11:47

4M ago11:47

11:47

Team building is fraught. Actually, when do we create teams? Usually we inherit teams from other people, stocked with their selections and built around their preferences, aspirations and prejudices, not ours. In rare cases, we might get to start something new and we get to choose who joins. Does that mean that “team building” only applies when we s…

1
How Decisions Are Really Made Inside Japanese Companies 13:54

4M ago13:54

13:54

The President of a company is a very powerful force. They drive the direction, the strategy and the culture formation inside the enterprise. In Western corporations, there are big salaries and big incentives tied to the leader’s performance, especially around profit achievement and share price gains for shareholders. We project this idea on to Japa…

1
Leadership-Key Competencies Needed To Lead Others-Part One 14:11

4M ago14:11

14:11

Leading is super easy. You are given the title, the authority, the budget, the power and then you just tell people what they need to do. How hard can that be? As we know, leading is a snap, but getting others to follow you is the tricky bit. Our awesome power will certainly bludgeon compliance. Sadly, the troops turn off their commitment and engage…

1
338 Sales Storytelling That Wins In Japan 10:51

4M ago10:51

10:51

Salespeople often miss the point. They are brilliant on telling the client the detail of the product or service. When you think about how we train salespeople, that is a very natural outcome. Product knowledge is drummed into the heads of salespeople when they first join the company. The product or service lines are expanded or updated at some poin…

1
The Slings And Arrows Of Outrageous Fortune Running A Virtual Team 14:06

5M ago14:06

14:06

Japan has some set pieces around leadership. The Middle Manager boss sits at the head of an array of desks arranged in rows, so that everyone in the team can be seen. This is important because this is how the boss knows who is working well in the team and who isn’t. They can be observed every day, all day long. What time they arrive and what time t…

1
337 Don't Freak Out During The Q&A In Japan 12:45

5M ago12:45

12:45

Q&A can destroy your personal brand. Creating and delivering the presentation sees you in 100% total control. You have designed it, you have been given the floor to talk about it, all is good. However, the moment the time comes for questions, we are now in a street fight. Why a street fight? Because in a street fight there are no rules and the Q&A …

1
How To Have Executive Presence 13:51

5M ago13:51

13:51

Clients sometimes ask us to help their Japanese executives have more “presence”. This is rather a vague concept with a broad range of applications. There is a relevant Japanese concept called zanshin ( 残心 ). A rather difficult term to translate into English, but when you see it, you will recognise it. In Karate we do the predetermined, specified fo…

1
336 Team Glue Insights In Japan 14:45

5M ago14:45

14:45

Staff can be a nightmare. Teams are composed of the most difficult material ever created - people. That requires many capabilities, but two in particular from leaders: communication and people skills. Ironically, leaders are often seriously deficient in one or both. One type of personality who gets to become the leader are the hard driving, take no…

1
Why We Need Phase Three Thinking 13:48

5M ago13:48

13:48

In business we live in the world of shallow statements of opinion. Imagine there is a topic for discussion amongst the leadership team. People will let fly with their thoughts and this becomes the basis for decision making, based on people’s statements on the matter. Usually everyone is pretty busy, so the drill is to listen to what was said and th…

1
335 Servicing Your Buyers In Japan 27:12

5M ago27:12

27:12

Enterprise killers can include Customer Service. We know that all interfaces with the customer are designed by people. It can be on-line conversations with AI robots or in-store interactions, but the driving force behind all of these activities are the people in our employ. The way people think and act is a product of the culture of the organisatio…

1
Kokorogamae For Leaders 11:58

5M ago11:58

11:58

Kokorogamae is one of those Japanese concepts which are a bit tricky to translate. Kokoro by itself as a word has a wide variety of meanings – mind, spirit, mentality, idea, thought, heart, feeling, sincerity, intention, will, true meaning, etc. It is a radical in the Japanese kanji ideographic script and so appears in a large number of compound wo…

1
334 Those Vital Few Seconds When You Start Your Talk In Japan 12:15

5M ago12:15

12:15

Don’t let your speaker introduction be a disaster. Usually when we are speaking we are introduced twice. Once at the very start by the MC when they kick off proceedings and then later just before our segment of the talk. The MC’s role is quite simple. It is to set the stage for the speaker, to bring something of their history, their achievements an…

1
Holistic Time Management For Leaders 10:57

6M ago10:57

10:57

Leaders are now leading invisible people. Their staff are no longer in sight or at best are only visible in person a couple of days a week. What are their people doing at home? How are they spending their time, how motivated are they, how engaged? Being in the office brings a certain level of discipline with it. You can see if people are goofing of…

1
Dealing With Ambush Speaking Requests 13:51

6M ago13:51

13:51

Suddenly you hear your name being called upon and you are being requested to make a few remarks. Uh oh. No preparation, no warning and no escape. What do you do? Extemporaneous speaking is one of the most difficult tasks for a presenter. It could be during an internal meeting, a session with the big bosses in attendance or at a public venue. One mo…

1
Killing Rumours And Misconceptions 11:05

6M ago11:05

11:05

Staffing is a subject that gets a lot of attention from those within and without the organisation. Those outside see staff movements as a bellwether of how the company is travelling. High turnover indicates disruption and uncertainty about the future. Rapid high turnover indicates real trouble within the ranks. When executives arrive in Japan, they…

1
333 Real World Leadership 11:10

6M ago11:10

11:10

Change is hard to create anywhere in the world. Getting things to change in Japan also has its own set of challenges. The typical expat leader, sent to Japan, notices some things that need changing. Usually the Japan part of the organisation is not really part of the organisation. It is sitting off to the side, like a distant moon orbiting the HQ b…

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