show episodes
 
Popternative initially began as a podcast in September, 2015. Hosted by Peter Roumeliotis, guests from the sports, social media and entertainment industry joined the host each week and engaged in a digital dialogue about various issues and topics. Popternative‘s main quest has always been, and remains, to provide our viewers/listeners with behind-the-scenes digital discussions that they would otherwise have a hard time locating.
 
The ultimate web series podcast, talking with experts to teach you how to best make, market, and monetize your digital independent series. Hosted by Stareable, the largest community of web series creators, each episode will focus on a different aspect of the production process, covering everything from the idea, to fundraising, to editing, to film festivals, and beyond. Topics will also include: Brainstorming | Screenwriting | Crowdfunding | Pre-Production | Contracts | Casting| Marketing | ...
 
Interviews with entrepreneurs and executives who are shaking things up and building exciting new companies. In industries like new Hollywood, podcasting, ecommerce, and the metaverse. Entertaining you with stories you won't hear anywhere else, from the next generation of leaders that are going to change the world. Brought to you by Chris Erwin, the founder of RockWater and 15-year veteran operator, seller, and investor of media, commerce, and technology companies.
 
The first podcast on entrepreneurship exploring fashion technology space. Meet the change makers who create a future of fashion and learn #liftoff strategies to creating and marketing tech products. My guests come from various fields: #wearabletech, #smartclothing, #AR, #VR, #3Dprinting, #digitalmedia, #platforms and #AI. Turn your explore mode ON!
 
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier an ...
 
Podcast host Ty James Largo has the job that everyone wants . . . or so they think. As a young-ish, marketing agency owner and a real life, working creative director, he’s seen it all, heard it all, and now, he’s ready to tell it all. Seriously Now (SRSLY NOW) shares the triumphs and horror stories (and lessons) of agency life, and what it takes to bring great ideas to life –– or watch them die in the presentation room. Laugh, commiserate, cheer and yes, even learn a trade secret or two. How ...
 
The Rad Intelligence podcast is a weekly series for entrepreneurs, influencers and digital media leaders hoping to change the world. The show is hosted by Jeremy Barnett, CEO of Rad Intelligence - an Advertising Technology Company in Santa Monica, California. This podcast was built to deconstruct the tactics and mindset of today’s most innovative thought leaders, investors and CEOs. Your host Jeremy Barnett interviews some of Silicon Beach’s ”best” in efforts to give listeners an edge. Tune ...
 
Peek inside the Berkman Center's Video Fishbowl: Conversations with leading cyber-scholars, entrepreneurs, activists, and policymakers as they explore the bleeding edge of the internet and technology, democracy, law, and society. (Also available as audio) From the Berkman Center for Internet and Society at Harvard University
 
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show series
 
It seems nearly every company today has a loyalty program, but the meaning of loyalty itself is often still a mystery. Customer loyalty in 2021 looks different than it has in the past and even than how many companies view it. According to Bram Hechtkopf, CEO of marketing company Kobie, loyalty is more than just how a customer behaves. A customer wh…
 
Social media is tough, but Christopher Kjærulff - Social Media manager at Hummel, came on the podcast to give you guys actionable advice and insights in how to do social media right for global brands. He covered everything from career development, how to make great content and campaigns, how to do community management and how to engage an audience.…
 
Dr. Margaret Bourdeaux and Professor Jonathan Zittrain, co-chairs of the Berkman Klein Center’s Digital Pandemic Response Working Group, reflect on 2020 and look ahead to 2021. Bourdeaux and Zittrain are joined by Renée DiResta, technical research manager at Stanford Internet Observatory, to discuss vaccine disinformation that has been proliferatin…
 
Professors Khaled Beydoun and Justin Hansford join IfRFA Director Kendra Albert for a discussion of the way in which First Amendment work could better engage with critical race theory. This event highlights Professor Beydoun’s work on surveillance of Muslims, Justin Hansford’s work on the freedom of assembly as a racial project, as well as discussi…
 
For many people, the days of going to the bank to make a deposit or cash a check are gone forever. Like in many industries, the Covid-19 pandemic has led to a major shift away from in-person banking interactions towards digital services. The challenge now becomes how to pivot to best serve contactless customers. According to Holly O’Neill, Chief Cl…
 
Gretta Cohn is the founder and CEO of Transmitter Media. Gretta's experience runs the gamut of all things audio, from public radio and ringtones, to producing chart-topping podcasts. We discuss her time touring with the band Bright Eyes, being hired as the first prodution executive at Midroll Media and Earwolf, and starting her own podcast company …
 
Gaming and streaming are reaching a pinnacle point, and it's become a battleground for some of the biggest brands in the world. We sat down with Dea Madsen, Marketing Analytics & Media Manager at PlayStation, to uncover the trends, tactics and latest tools for marketers trying to get into the gaming space. Want to watch the podcast? See it here - h…
 
It’s a common situation for customers: spending time on a company’s app or website and then having to call customer service for help. Even after spending time searching online, the customer still has to wait on hold, log in or prove their identity and then re-explain the situation and wait to get connected to the right person. In recent years, many…
 
It’s the time of year when everyone is making New Year’s resolutions and setting goals for the coming year. What do you hope to achieve in 2021? How do you want to improve yourself and your career? For many of us, it’s been a complicated year and we’re looking for some change and improvement. But too often we fall into the trap of thinking we have …
 
What’s the word of the year for customer service? According to business and CX expert Shep Hyken, it’s empathy. Hyken has years of experience in customer service and is a popular speaker and author. Like all of us, he saw the dramatic challenges businesses faced in 2020 and the pivots they had to make. Businesses and customers are adjusting to thei…
 
Tracking the spread of COVID-19 has proved critical to efforts to contain the virus, but to do so, public health officials need to collect and utilize large amounts of data. Tarah Wheeler, Cyber Project Fellow at the Belfer Center for Science and International Affairs at Harvard University‘s Kennedy School of Government, joins Dr. Margaret Bourdeau…
 
Mike Gaston is the President of Stage TEN Studios, and a creative and social provocateur known for "programming between the lines". We discuss launching a profitable poetry press and soon after declaring personal banktuptcy, selling his first music video to MTV, founding viral digital studio Cut.com, and how he’ll shape the future of livestream med…
 
Every year, I make predictions for what’s to come in the world of customer experience. After doing this for seven years, I’ve gotten pretty good at predicting trends that really do end up influencing businesses and customers. But in 2020, no one could have predicted the COVID-19 pandemic. It’s been a tough year. Between the pandemic, shutdowns and …
 
After a wild 2020, many companies are looking forward to 2021 and hoping to proactively engage with customers instead of reactively building or changing programs and services. But just because 2021 is a new year doesn’t mean 2020 is gone and forgotten. The global pandemic and unrest of the year will stick with customers for the long term and greatl…
 
Jacqueline Patterson, Director of the NAACP Environmental and Climate Justice Program, and Dr. Michelle Morse, Founding Co-Director of EqualHealth, Hospitalist at Brigham and Women's Hospital, and social medicine course director at Harvard Medical School, join Dr. Margaret Bourdeaux and Professor Jonathan Zittrain, co-chairs of the Berkman Klein Ce…
 
It all feels like a precursor to a bad joke: What do foreign agents, white supremacists, conspiracists, snake oil salesmen, political operatives, white academics, and a disgruntled bunch of zoomers have in common? The groups have collided in a centrifuge of chaos online, where the tactics they use to hide their identities and manipulate audiences a…
 
2020 has been a strange year. Many people coped with the loneliness and uncertainty of lockdowns and quarantines by adding a furry friend to the family. Pet ownership is way up because of the pandemic and has caused the pet industry to pivot and adapt. As the number of customers has greatly increased, the pet industry has also had to deal with pand…
 
In this episode, host Jeremy Barnett interviews Jonny Price - Director of fundraising at Wefunder. Today, Wefunder is the #1 crowdfunding platform on the planet. New legislation has recently passed allowing startups to raise up to $5mm opposed to $1.07m. The market continues to shift as the quality of the companies utilizing crowdfunding speaks for…
 
What has been the biggest shift in customer experience in recent years? It’s not the COVID-19 pandemic, though that has certainly played a large role. According to NICE inContact CEO Paul Jarman, the biggest change has been the democratization of opinion. Customers have more of a voice than ever before, which has forced companies to focus on experi…
 
Yochai Benkler and Rob Faris present their recent research that assesses how asymmetrically polarized media in the United States shape political discourse and explains how the structure of media ecosystems sustains two starkly different versions of reality in American politics. This talk draws upon research into the propagation of disinformation ab…
 
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