show episodes
 
Artwork

1
eCW Podcast

eClinicalWorks

Unsubscribe
Unsubscribe
Monthly
 
Introducing an interactive initiative designed to provide the opportunity to explore and identify, both the most pressing healthcare topics today and the unique usage of our products by customers.
  continue reading
 
Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you're trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what's really happening on the front lines of healthcare. Learn more at: https://www.healthcareittoday.com
  continue reading
 
Loading …
show series
 
According to Rich Eels, VP of Innovation & Integration at United Digestive, the company is committed to continuous improvement. This trait works well with eClinicalWorks in the cloud, given the ability of a cloud service to introduce new features quickly. Running on Microsoft Azure also provides access to many resources and features.United Digestiv…
  continue reading
 
Join us as we explore the exciting journey of New York's Dermatology Specialists with their CEO, Gil Messer. In this episode, we dive deep into the process of their optimization services, from the initial assessment to the realization of tangible outcomes. Learn how their front-end denials decreased by 40% and how they managed to drop their claims …
  continue reading
 
Maryland Endocrine has quickly made the big journey from paper billing to on-site payments. The company had eClinicalWorks installed since 2004 (they were actually eClinicalWorks' 34th customer), but when Kimberly Stahl, Practice Administrator, came to the company, it was still collecting payments by sending paper bills by post. Bills were often de…
  continue reading
 
The KLAS Research report on Global Patient Engagement 2024 found that healthcare organizations outside the US are investing in patient portals, digital front door experiences (self-scheduling and self check-in) and virtual care/patient monitoring. Healthcare IT Today sat down with Everton Santos, Vice President of International at KLAS Research to …
  continue reading
 
Collecting social determinants of health (SDOH) information from patients is challenging. It is not easy to ask if a person is experience food insecurity or is currently unhoused. Qliqsoft is making it easier to get this important information while maintaining dignity. Healthcare IT Today caught up with Bobbi Weber, VP of Product Marketing & Custom…
  continue reading
 
There were three burning questions we wanted to ask NextGen’s CEO David Sides. (1) How are they improving their mobile app? (2) What’s happening with Mirth? (3) How are they approaching cybersecurity? Good news on all fronts.David Sides, CEO at NextGen Healthcare (NextGen) graciously agreed to sit down with Healthcare IT Today for an impromptu inte…
  continue reading
 
Rural areas represent 20.0% of the U.S. population, a percentage that has actually increased recently. TruBridge has joined a consortium of experts called the TRAIN program (standing for “Trustworthy, responsible AI network”) to make sure that these experts take into account the needs of rural residents and the health care sites that serve them.Rur…
  continue reading
 
Kaustubh Sharma, Co-Founder and CEO at ambient voice provider MarianaAI, promises a “three-click process” to generate documentation from a patient visit. He describes their product as an “end-to-end approach” that starts even before the patient enters the room, pulling together a summary of the patients’ conditions in 30 to 60 seconds to help the p…
  continue reading
 
Connexall addresses traditional hospital concerns such as fall prevention, other patient safety, and reducing alerts. According to Sandy Saggar, Interim Chief Executive Officer, they achieve this through great flexibility. On the one hand, they connect to a wide range of medical devices through standard protocols and remain vendor-neutral, which is…
  continue reading
 
This video provides a wide-ranging discussion of data acquisition, analytics, and AI in health care involving Dr. Keith Morse, MD, Professor, Pediatrics, and Medical Director of Clinical Informatics at Stanford Children’s Health, and Dr. Armando Bedoya, MD, Chief Analytics and Medical Informatics Officer at Duke Health. They had both just spoken at…
  continue reading
 
This unique video presents a far-ranging conversation with Nio Queiro, President of The Queiro Group. Topics include changes in revenue cycle management (RCM), the role of AI, the importance of being willing to evolve with the times, and finally, a discussion of Queiro's inspiring and practical book, Joy Notes: Balancing the Trauma with Triumph.The…
  continue reading
 
As we continue to share more about ambient clinical voice, we're excited to share an interview with Matt Keefer, MD - Chief Medical Informatics Officer at Children's Hopsital Los Angeles (CHLA), and Ed Lee, MD, MPH - Chief Medical Officer at Nabla, to hear about CHLA's experience using Nabla first as a pilot and now rolling it out to all 600 specia…
  continue reading
 
Independent clinical practices are in danger everywhere: if they don't go out of business, large hospital chains tend to pipette them up. Bill Lucchini, CEO of Nextech, wants these independent practices to survive. Nextech's EHRs and solutions for practice management and patient engagement software are highly specialized to Dermatology, Med Spa, Op…
  continue reading
 
According to Ryan Witt, Vice President, Industry Solutions at Proofpoint, Inc., phishing emails are still the most prevalent and dangerous sources for security breaches. In this video, Witt and Joshua Roth, Chief Information Security Officer at Children’s Hospital of Orange County (CHOC), discuss how they protect against breaches through fundamenta…
  continue reading
 
PointClickCare, having promoted interoperability for a long time in a few areas such as senior care, has expanded to include acute care, and particularly to connect it with post-acute care. Brian Drozdowicz is Senior Vice President and General Manager of Acute & Payer Markets. In this video, he and Chief Medical Officer, Hamad Husainy, DO, FACEP, p…
  continue reading
 
Rural and community hospitals face the same challenges as larger health systems. However, with smaller pools of talent and fewer resources, they need more help from their digital partners to address those challenges. Altera Digital Health (Altera) is leveraging the cloud to help this important customer segment.Healthcare IT Today had the opportunit…
  continue reading
 
In the fast-paced realm of pharmaceuticals, where innovation can mean the difference between life and death, the integration of artificial intelligence (AI) is reshaping the landscape of drug discovery and development. Mati Gill, CEO at AION Labs, stands at the forefront of this revolution, pioneering the use of AI to tackle the challenges inherent…
  continue reading
 
When healthcare staff approach a hospital room, it’s important to know basic things about the patient like their preferred language, whether they’re in isolation, or whether they’re not supposed to eat (an NPO order). Traditionally, these facts are handled through physical markers or even buried in the patient record. The “digital white board” and …
  continue reading
 
At HIMSS, we sat down to talk with CommonWell Health Alliance to learn about their passion for interoperability and some of the latest happenings with the CommonWell community. This included an update on CommonWell’s new technical service provider, ELLKAY and their recent designation by the federal government as a Qualified Health Information Netwo…
  continue reading
 
For Rishi Sarna, MD, Chief Clinical Officer at Backline, communication is central. He points out that communications have lagged behind everything else in medicine, and are holding back progress in patient care and the physician experience. In the video interview below, we sat down with Dr. Sarna and Jackie Rice, VP and CIO at Frederick Health, to …
  continue reading
 
Healthcare cloud solutions have become much more sophisticated, reliable, and easier to connect. Gone are the days of a single cloud instance that can support all your needs. However, managing the various cloud options can be challenging if you don’t have a thoughtful approach to it and work with great partners.At the HIMSS 2024 conference, we mode…
  continue reading
 
Anyone who has been on a hospital ward, whether as clinician, patient, or visitor, has noticed the continual din of beeps and chirps—it can drive you crazy. It’s notable that one of the simple ways Rauland‘s communication system improves the hospital experience is to reduce noise by routing alerts quietly to the person who needs to handle them.Anot…
  continue reading
 
Grace Cordovano, PhD, Founder of Enlightening Results, co-Founder of Unblock Health, and a devoted patient advocate, says that administrative burdens and failures at data sharing affect more than clinicians and administrators: These glitches in the healthcare systems also contribute to burn-out among patients and their families.Cordovano and Colin …
  continue reading
 
Health care is not one single system, but multiple systems offering a bewildering variety of diagnostic and treatment options, backed by a plethora of payment systems that vary from patient. According to Krisi Hutson, Senior Director of Solutions at Availity, AI can help administrative staff from the front desk to the billing office negotiate the m…
  continue reading
 
Healthcare has become a data-driven industry as the volume of data continues to grow and organizations are able to use that data to provide more personalized care. However, data alone won’t advance healthcare. New systems and processing power that can turn data into insights is the key to accelerating discoveries and improving care.At the HIMSS 202…
  continue reading
 
According to Adeel Sarwar, Chief Technology Officer at CareCloud, doctors spend at least 20% of their clinical work time on administration. In this video interview, Sarwar and A. Hadi Chaudhry, Chief Executive Officer and President at CareCloud, talk about their use of AI, and now generative AI, to relieve doctors of this burden and achieve more fa…
  continue reading
 
Healthcare has always relied on data. What's changed is the explosion of data in healthcare and the availability of this data to clinicians as well as a whole host of healthcare professionals. Bringing context and meaning to this vast amount of data including unstructured health data is going to be key for every healthcare organization. We sat down…
  continue reading
 
Many factors make revenue cycle management (RCM) a big headache for U.S. health care providers. Aakarsh Sethi, Senior Product Manager at Infinx, lists the forms of "fragmentation" in payments: not just many different payers, but different plans with different coverage at each payer, along with pharmacy benefit managers (PBMs) and other third party …
  continue reading
 
Tombot’s AI-powered robotic puppy companion is more than just an emotional support animal, through an array of sensors it can also remotely monitor patients. The company is planning to have a beta version available soon with full production later in 2024. There were many impressive technologies and digital solutions on display at #ViVE2024, but by …
  continue reading
 
The OpenNotes Lab will bring transparency, collaboration, and innovation to the intersection of healthcare AI and patient-centered care. The Lab builds on the organization’s 15 years of advocacy and research. The Lab will apply OpenNote’s expertise in research, advocacy, and innovation to an emerging area of healthcare – AI - to ensure it enhances …
  continue reading
 
Health care payers, such as CareFirst BlueCross BlueShield, traditionally have only billing data on their patients. That's why Mo Weitnauer, chief product officer at MRO, calls clinical data "the hottest commodity" in health care.Piyush Khanna, Vice President Clinical Services at CareFirst BlueCross BlueShield, would like to store all their data in…
  continue reading
 
Dan O’Connor, Vice President, Service Desk Delivery at HCTec, says that resolving a customer service call involves a lot more than fixing the problem that the customer bought. You have to leave the customer feeling that you cared about them. Conveying that sense of care might be more important than solving the problem.Furthermore, every call is abo…
  continue reading
 
VBA offers numerous portals to payers and their clients (which include doctors, patients, brokers, and more)—"one-stop shopping" for a large range of services. To ease the user experience with these services, the company has started using generative AI for training on their platform through a tool called VBA Assist.President and CEO Mike Clayton ci…
  continue reading
 
[Sponsored] Healthcare organizations are increasingly reliant on mobile devices for daily operations. The proliferation of devices brings new challenges including loss, security risks, and a strain on IT resources. Managing those devices not only reduces risk, but also improves workflow efficiency says Dr. Daniel Siegel, CEO of NavvSystems, a compa…
  continue reading
 
The ambient voice solution at Medvise.AI focuses on the revenue cycle. According to CEO Gautamdev Chowdary, they have trained their voice-to-text transcription on medical input and made it extremely accurate with full automation. They have also achieved 100% accuracy in billing through a few extra features.If the conversation did not provide enough…
  continue reading
 
It's reasonable for a company like MRO to have a chief interoperability officer. According to their chief interoperability officer, Anthony Murray, the company has spent 22 years building tools to "exchange data seamlessly" in health care. This includes much of the healthcare data that's been locked up in free text data in many healthcare systems.I…
  continue reading
 
Paulo Pinho, MD, Chief Medical and Strategy Officer at Discern Health, highlighted to us that analytics have to be explainable to be trusted. It's not enough to show a correlation, but to demonstrate that the clinical intervention was responsible for the improved patient outcome. Patients as well as clinicians demand explainability (also known as t…
  continue reading
 
Today marks a pretty significant milestone for our team: 500 episodes of the Healthcare IT Today Interview series! To celebrate we have a special treat for you, a chat with John Lynn, Colin Hung, and Brittany Quemby. What started as a blog based largely around articles and our founder John Lynn's experience in the healthcare IT industry, has grown …
  continue reading
 
MediQuant has been providing health data management and active archiving since 1999. In this video, CEO Jim Jacobs describes how they seek “one patient, one record” so that providers have complete and accurate data for the patients they serve.In addition to fulfilling organizational needs such as compliance and enhanced patient care, Jacobs believe…
  continue reading
 
In this intriguing video, important advances in transparency of health care prices are explained by Mark Galvin, Founder, President and CEO at TALON at the HCAA conference in Las Vegas.Two “watershed moments” have been overlooked by most people, while media coverage focuses on other things such as the No Surprises Act.Learn more about TALON: https:…
  continue reading
 
One of the hottest topics in healthcare and particularly at the HIMSS 2024 conference is ambient clinical voice. We haven't seen this much universal interest in a health IT product since the government offered $36 billion in stimulus money for EHR software. However, this feels very different since healthcare organizations are evaluating ambient cli…
  continue reading
 
Interoperability is not just about exchanging clinical data from an EHR; it is a potential game-changer for the financial side of healthcare too. A seamless transfer of data in the revenue cycle process results in optimal reimbursement, reduced administration costs, and fewer surprises for patients. Healthcare IT Today sat down with Juli Forde Smit…
  continue reading
 
We've written a number of articles on the Nuance DAX (now called Nuance DAX Copilot aligning with Microsoft's Copilot) ambient clinical voice solution. Nuance and Microsoft recently announced that DAX Copilot was going to be fully embedded in Epic's Haiku and Hyperdrive to provide Epic users easy access to the DAX copilot solution. Peter Durlach, w…
  continue reading
 
Many of us look forward to digital interactions in health care that work as simply as a retail sale or airline reservation. Don Rucker, MD, chief strategy officer at 1upHealth, shows us in this video how current regulations and FHIR standards will actually make that happen.In a fast-paced exchanged with John Lynn of Healthcare IT Today, Rucker cove…
  continue reading
 
A clinical trial can cost hundreds of millions of dollars, and one of the major contributors to costs is recruiting and keeping human subjects. According to Dr. Raviv Pryluk, PhD, CEO and co-founder at PhaseV, machine learning can cut the number of subjects by 30 to 50 percent. In this video, he describes other ways that AI can make drug developmen…
  continue reading
 
Will governments regulate the use of AI in healthcare? And if they do, what restrictions or guardrails would likely be put into place? Caleb Williamson, State Public Policy Counsel at the Connected Health Initiative gives us the inside scoop.Learn more about the Connected Health Initiative at https://connectedhi.com/Find more great health IT conten…
  continue reading
 
There are many books about design, but a recent book by Craig Joseph, MD and Jerome Pagani, Designing for Health: The Human-Centered Approach, applies design principles to EHRs and to IT systems in general. In this video, Dr. Joseph, chief medical officer at Nordic, explains some of the experiences and achievements that lay behind the book.Learn mo…
  continue reading
 
The team at St. Joseph’s Health System in NJ implemented computer assisted professional coding (CAPC) to streamline their revenue cycle management processes. The resulting improvements are helping the organization be more resilient in these challenging times.Dr. Beth Kushner, Chief Medical Information Officer at St. Joseph's, recent sat down with H…
  continue reading
 
DeepScribe is dedicated to creating medical notes that are not just accurate, but have a human feel that reflects the individual physician’s style. Matthew Ko, cofounder and president, COO, explains in this video how they developed a highly customizable and accurate ambient voice solution.Learn more about DeepScribe: https://www.deepscribe.ai/Healt…
  continue reading
 
The latest report from Panda Health reveals that patient self-scheduling is a top priority for hospital leaders and adoption is expected to double by 2025. At the other end of the spectrum are chatbots where ROI is considered murky.The Digital Health Tipping Point report by Panda Health provides key insights into the value that healthcare leaders s…
  continue reading
 
Loading …

Quick Reference Guide