Best Helen Wilkinson Podcasts (2024)

1
Episode 267: All About the Process with Geri Berman 57:52

38m ago57:52

57:52

We interview Geri Berman, AKA Geri in Stitches! Geri’s social media accounts are the happiest place in the sewing world - she shows off her jaw-dropping projects, shares lots of tips, and demonstrates interesting techniques, all with her signature high energy and positivity. We talk to her about hand dyeing, sashiko, and more! Show Notes…

1
Get Out of Wrap TV - Sept 17th - 80th Show 38:29

4h ago38:29

38:29

What was your nickname at school ? What does our industry need to do better to attract talent ? Two great events coming up Join me and the GOOW community to chat about these questions and more on your weekly Linkedin Live TV show all about contact centres.

1
Episode 266: Jackets 49:01

13m ago49:01

49:01

We talk about a bunch of popular jacket styles and give fabric advice, sewing tips, and indie pattern recommendations for each one! We also talk about unusual details you find on jacket patterns and play “Is it a Jacket?” Plus, a listener question about options for non-staticky office tops. Show Notes…

1
#200 - The 200th episode of Get Out of Wrap 26:04

11d ago26:04

26:04

To celebrate hitting this milestone I asked for lots of you awesome people to come and say hi ! Thanks for always supporting me - whilst I do it on my own, I really don't x Heres to the next 200 and more amazing people and stories about our great industry.

1
Episode 265: The Savile Row Suit with Patrick Grant 1:00:51

3d ago1:00:51

1:00:51

We interview Patrick Grant, Great British Sewing Bee judge, former director of Savile Row house Norton & Sons, and owner of sustainable brand Community Clothing! Patrick takes us behind the scenes of revered bespoke tailoring houses and discusses what it takes to become a Savile Row Tailor. We also chat with him about his journey to where he is now…

1
#199 Helen & Pete of BPA Quality on Consumer Duty one year on. 49:51

7d ago49:51

49:51

**One year into Consumer Duty—are we truly putting customers first?** In our latest podcast episode, I had the pleasure of diving deep with Helen Manahan and Pete Dunn from BPA Quality about the impact of the UK’s Consumer Duty regulation, one year on. We unpacked how this regulation is driving a critical shift towards customer-centricity in the fi…

1
The Break Room - a Linkedin Live Audio event 56:12

9d ago56:12

56:12

Join me, Danny, Kerry, Scott, Daryn and Dara as we chat about how life has changed for agents, interviews, loyalty and fantasy football. Linkedin Audio is a Live event and The Break Room is a chance every fortnight to come together and chat about whatever you want.

1
Episode 264: Sewing Help Line 3.0 1:08:31

10d ago1:08:31

1:08:31

In this episode, we answer YOUR questions in another installment of the Sewing Help Line! We talk about cutting off-grain, sun-protective fabrics, how to adjust shorts that are two sizes too big, and lots more! Plus, we catch up about our summer adventures. Show NotesBy Caroline Somos & Helen Wilkinson : Sewing Enthusiasts and Indie Sewing Entrepreneurs

1
Leadership, Creativity and Reflection - a conversation with Carien Borst Artist and Leadership Coach 35:58

1M ago35:58

35:58

Leaders in Conversation with Anni Townend is the podcast in which I talk to leaders about their own life and leadership stories, to encourage you to reflect on your values, beliefs, passion and purpose, and inspire you to be even more confident and courageous in your leadership. About this episode: Today’s guest is Carien Borst, Artist and Leadersh…

1
GOOW TV Panel - Performance Management 45:01

1M ago45:01

45:01

On today's Linkedin Live GOOW TV we had our first ever panel. I was joined by Dan Light of Different Edge, Pete Dunn of BPA Quality and Danny Wareham of Firgun to talk about Performance Management in Contact Centres. Is performance management a phrase that strikes fear into your teams ? We explore why this and what you can do about it and the panel…

1
The Break Room - a Linkedin Audio Event 39:33

1M ago39:33

39:33

The Break Room is a Live Linkedin Audio event bought to you by Get Out of Wrap. We started talking about academies (grad bays) in Contact Centres initially but as its a live event we started talking about AI and then, thanks to Spencer, we talked about the extent to which technology is helping or hindering customers with disabilities. If you like t…

1
#198 - Nadine Edmondson of Evaluagent on maximising QA & NPS 41:41

2M ago41:41

41:41

Nadine Edmondson is Director of Product Marketing & GTM at Evaluagent and is at the cutting edge of whats going on at Evaluagent with their AI driven QA, XNPS and gamification. It's a great conversation and Nadine is insightful, knowledgeable and engaging !

1
On Accelerating Net Zero Energy Innovation - a conversation with Guy Newey, Chief Executive Officer at Energy Systems Catapult 23:46

1M ago23:46

23:46

Hello, welcome and welcome back to Leaders in Conversation with me, Anni Townend. Today’s guest is Guy Newey, Chief Executive Officer at Energy Systems Catapult, and the title of our conversation is ‘On Accelerating Net Zero Energy Innovation’. I have had the privilege of partnering with Guy and working with a group of Future Leaders at Energy Syst…

1
#197 GOOW TV - Are agents being asked to come back in to Contact Centres 45:51

2M ago45:51

45:51

In today's Get out of Wrap on Linkedin we chatted about whether we are seeing a return of agents from working from home back to the contact centre, and if so, what are the implications. We also chatted about ID & V and the trend on time taken to identify customers.

1
#196 - GOOW TV ft. Rob Wilkinson on NPS & an announcement 38:30

2M ago38:30

38:30

In this episode from GOOW TV (every Tuesday on Linkedin - 10am GMT) I am joined by Rob Wilkinson of Evaluagent who shares his thoughts on NPS and what Evaluagent are up to in transforming how we understand and use NPS. There's also a special announcement !

1
Be The Leadership Nudge – a conversation with Emma Harris Finance Director, M&S Food, Property and Retail 31:40

2M ago31:40

31:40

Welcome and welcome back to Leaders in Conversation with me, Anni Townend, the podcast that helps you to grow confidence, care and courage in your leadership. I created this series of candid conversations for leaders to share their inspirational personal leadership stories, weaving together the threads of their life - the people, places and experie…

1
#195 - The ECCCSA's with new Chair of the Judges - Moira Clark and Director of Operations - Jackie Pringle 31:50

2M ago31:50

31:50

With a week to go until the deadline for nominations for the European Contact Centre & Customer Service Awards ( the ECCCSA's) I sit down to chat with the new Chair of the Judges - Moira Clark and Awards Director of Operations - Jackie Pringle.

1
#194 - GOOW TV on Training & Agent In-Call Knowledge 39:42

2M ago39:42

39:42

On this weeks GOOW TV (every Tuesday 10am on Linkedin Live) we chatted about our favourite subjects at school and then onto what we thought needed to be improved for agents training in contact centres. Then we covered the latest stats on agent desktop systems including in-call knowledge. Lots of great insight from the viewers - enjoy !…

1
#193 Jordan Powell on the transition from Agent to Team Leader 24:38

2M ago24:38

24:38

The first in a new series of podcasts featuring people from the Team Leader Community. Jordan Powell in Corporate Sales Team Leader at Gravity and also a big part of the Team Leader Community. In this episode we chat about the transition from Agent to Team Leader

1
Curiosity, Humility and Clarity: Empowering Others To Flourish – a conversation with Chris Harte, Chief Executive and Partner at Morton Fraser MacRoberts LLP 25:34

3M ago25:34

25:34

Welcome and welcome back to Leaders in Conversation with me, Anni Townend, the podcast that helps you to grow confidence, care and courage in your leadership. I created this series of candid conversations for leaders to share their inspirational personal leadership stories, weaving together the threads of their life - the people, places and experie…

1
#192 - GOOW TV - 25th June 39:17

3M ago39:17

39:17

What is on your music playlist ? What are the top factors that affect Customer Loyalty ? What are the struggles for agents in our industry when it comes to systems ? We covered this and much more in the latest episode of Get out of Wrap - join us live next Tuesday on Linkedin Live or watch it on YouTube…

1
Leading 4 Life – a conversation with Susie Ballentyne, Independent Psychologist and Bob Judson, Keynote Speaker, Podcaster, Leadership Facilitator and Coach 37:07

3M ago37:07

37:07

About This Episode In this episode I am delighted to be in conversation with my two guests, Susie Ballentyne an Independent Psychologist and Bob Judson, a fellow podcaster, facilitator, leadership coach, and keynote speaker. We delve together into: The importance of continually developing your skills as a leader, both individually and as part of a …

1
#191 GOOW TV ft. Morris Pentel 39:26

3M ago39:26

39:26

Join me and everyone who watches Get out of Wrap TV on Linkedin (every Tuesday at 10am UK time) as we chat about contact centres. In this episode we are joined by Morris Pentel who shares just what we can gain by understanding uncertainty, doubt and confusion in our customer contacts. This is a new concept where I am taking the audio from the show …

1
Becoming Compelling Skilled Sailors – a conversation with Carolyn Youdell, Group eCommerce & Customer Engagement Director, Group Marketing Specsavers 27:44

3M ago27:44

27:44

About This Episode In this episode I am delighted to be in conversation with Carolyn Youdell, Group eCommerce & Customer Engagement Director, Group Marketing Specsavers. I have known Carolyn for many years and am a huge fan, she is a regular speaker on the Marketing Leaders Programme, and herself a huge fan of developing marketing leadership. Toget…

1
#190 Sandra Thompson on Emotional Intelligence - Part 2 42:38

4M ago42:38

42:38

Part 2 - Sandra Thompson on Emotional Intelligence. A great episode to see in 5 years of Get Out of Wrap and Sandra demonstrates her own EI by getting me a cake ! In this episode Sandra shares more great tips on deploying Emotional Intelligence in the workplace - a must listen - not just for leaders but for everyone.…

1
Episode 263: Love to Brag 51:44

4M ago51:44

51:44

We want to hear you brag! In this episode, we share our listeners’ proudest sewing moments. And maybe we’ll brag a little bit, too! Plus, we answer a question about sewing machine servicing and share feedback from our Long-Time Sewists episode. Show NotesBy Caroline Somos & Helen Wilkinson : Sewing Enthusiasts and Indie Sewing Entrepreneurs

1
Episode 262: Quilting Magic with Suzy Williams (AKA Suzy Quilts!) 1:11:01

4M ago1:11:01

1:11:01

We interview quilting icon Suzy Williams, a.k.a. Suzy Quilts! We chat with her about designing quilt patterns and fabric collections, hear the surprising story of how she learned to sew, and get some great advice about overcoming perfectionism. Plus, we chat about the meditative magic of the quilting process. Show Notes…

1
Finding Your Collaborative Edge – Anni Townend and Lucy Kidd in conversation with Natalie Shering exploring their Collaboration Equation™ 52:54

4M ago52:54

52:54

ABOUT THIS EPISODE Co-Founders Anni Townend and Lucy Kidd in conversation with Natalie Shering for a special episode of Leaders in Conversation with Anni Townend podcast. Here they explore why Curiosity, Care and Courage are the mindset and behaviours that underpin their Collaboration Equation™ to: Build Psychological Safety Practise Inclusive Dial…

1
Episode 261: Sewcializing 3.0 1:07:27

4M ago1:07:27

1:07:27

How do you connect with other sewists in today’s social media landscape? In this episode, we talk about the benefits and drawbacks of the most popular social media platforms, give some tips and tricks for making sewing content that connects with people, and answer some listener questions about sewcializing. Show Notes…

1
Episode 260: Sister Mintaka with Sandeep Sandhu 48:23

4M ago48:23

48:23

We interview Sandeep Sandhu, the owner of the amazing fabric store Sister Mintaka! She tells us how she chooses her beautiful fabrics, what advice she would give to small business owners in the sewing space, and all about her personal sewing. She’s not only a fabric mogul, she’s a style icon! Show Notes…

1
Stimulating Brilliance through the power of conversation - a conversation with Akin Thomas, CEO and Founder of AKD Solutions - an international learning and development consultancy 25:57

4M ago25:57

25:57

About This Episode In this episode I am delighted to be in conversation with Akin Thomas, CEO and Founder of AKD Solutions - an international learning and development consultancy - built upon an ethos of stimulating brilliance through providing the space for people to engage in transformative and disruptive, and impactful fun learning experiences. …

1
#189 Sandra Thompson on Emotional Intelligence pt.1 49:17

5M ago49:17

49:17

Sandra Thompson is an expert on Emotional Intelligence and Founder of Ei Evolution and is on a mission to equip leaders with this vital skill. Engaging, knowledgeable and fun this is a must listen 💜

1
Episode 259: Block Prints 50:23

5M ago50:23

50:23

This episode is about one of our very favourite fabrics - Indian block prints! We explore the rich history of these textiles, the process of making them, and where to buy them. We also share a bunch of pattern ideas and sewing tips so you can incorporate these dreamy, light, beautiful fabrics into your wardrobe! Plus, we answer a listener question …

1
Be Brave, Focus & Fly – a conversation with Karen Wilkinson, award winning and inspiring Marketing Director 24:17

5M ago24:17

24:17

About This Episode In this episode I am delighted to be in conversation with Karen Wilkinson, inspiring and award winning Marketing Director. We delve together into: The power of connecting with your Values & Purpose How knowing your Strengths and not sweating your weaknesses is the best way to Focus and Fly Why Courage & Belief and Stepping out of…

1
Episode 258: Pattern-Free Design with Daisy Braid 55:33

5M ago55:33

55:33

In this episode we’re interviewing Daisy Braid, also known as DIY Daisy! We chat with her about her book, Sew it Yourself, which is filled with pattern-free, wearable projects. She also tells us about her personal style evolution, how to find the good stuff when you’re shopping secondhand, and her year of DIY! Show Notes…

1
Foodies in the Field is taking a (short) break 0:50

5M ago0:50

0:50

TRANSCRIPT Hi, Sophie here as usual. This is just a very short piece of audio to let you know that the Foodies podcast will be taking a bit of a holiday until the later half of this year. As keen listeners will know, I’m undertaking a PhD at the moment as well as working a part time job. The PhD is coming to the pointy end which means my time and b…

1
#188 - A Team Leader Day at SSCL 21:10

5M ago21:10

21:10

Join me and come and chat to four of the awesome Team Leads at SSCL at the end of a great Team Leader Day.

1
Episode 257: Overalls and Jumpsuits 50:47

5M ago50:47

50:47

We love overalls and jumpsuits! In this episode, we talk about choosing the right style for you, matching it with the perfect fabric, and the pattern adjustments that are super important for these all-in-one garments. Plus: indie patterns, installing hardware, and more! And in the listener question section, we give some gift ideas for the sewist wh…

1
Episode 256: Intuitive Sewing with Natalie Ebaugh 1:05:01

5M ago1:05:01

1:05:01

In this episode, we interview pattern designer, sewing teacher, quilted coat maker extraordinaire, and snappy dresser Natalie Ebaugh! She talks to us about her design process, her long career in the sewing community, and how she puts her amazing outfits together. Show NotesBy Caroline Somos & Helen Wilkinson : Sewing Enthusiasts and Indie Sewing Entrepreneurs

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