Best Hitec Podcasts (2024)

1
Hospitality Solutions and AI!? A Convo with Jennifer Jones, HITEC Edition 35:28

2d ago35:28

35:28

Get ready for an enlightening episode of Hospitable as hosts Rob Napoli and Kees Zorge sit down with Jennifer Jones from J2 Hospitality Solutions at HITEC! Discover the transformative power of technology in the hospitality industry, the immense value of industry events, and the essential collaboration between various departments. Jennifer Jones, a …

1
#76: Connecting Teams, Improving Safety, and Boosting Performance with Relay | HITEC 2024 13:59

13d ago13:59

13:59

In this episode, hosts Steve Carran and David Millili interview Jon Schniepp, SVP of Marketing at Relay. Jon discusses his background, Relay's journey into the hospitality industry, and how their smart radio technology is revolutionizing hotel operations and staff communication. The conversation covers emerging trends in hospitality communication, …

1
HNN Recaps the HITEC and HSMAI Commercial Strategy Conferences 10:20

25d ago10:20

10:20

HNN editors Sean McCracken and Trevor Simpson talk about the top takeaways from HITEC and HSMAI Commercial Strategy Conference in Charlotte, North Carolina.By Hotel News Now

1
260 - Maximizing Your Direct Bookings & Revenue with ThinkReservations - LIVE at HITEC 2024 24:52

17d ago24:52

24:52

We're live at HITEC 2024 with special guest Richard Aday, CEO of ThinkReservations! Join us as we learn how boutique properties can drive direct bookings, own search results, and create packages that drive ancillary revenue. Now let's get this show at HITEC startedSHOW NOTES AND MORE!https://www.TravelBoomMarketing.com/podcast…

1
#81: Helping Hoteliers Deliver Exceptional Guest Experiences | with Alliants 23:45

4d ago23:45

23:45

Today, we are joined by Tristan Gadsby and Alberto Santana from Alliants. We are discussing their backgrounds, experiences in the hospitality industry, and insights into guest experience technology. Recorded live at Truist Field in Charlotte, North Carolina during a VIP event, the conversations offer a blend of personal anecdotes and professional e…

1
How Economy Hotels Should Sell Themselves to Travelers, with Horwath HTL's Dorothy Dowling 20:57

10h ago20:57

20:57

HNN's Sean McCracken and CoStar's Emmy Hise sit down with Horwath HTL's Dorothy Dowling to talk about how economy hotels can stand out from the crowd even during a down period, how commercial strategy continues to evolve in the hotel industry, how to judge return on investment for experiences and more.…

1
#80: Building Hospitality Technology with the 4 Key Stakeholders in Mind | with HotelKey 21:54

5d ago21:54

21:54

In this episode, hosts Steve Carran and David Millili interview Aditya Thyagarajan and Fareed Ahmad, co-founders of HotelKey, at the HITEC conference. The conversation delves into the origins of HotelKey, its cloud-based property management system, and the company's vision for the future of hospitality technology. The founders share insights on ove…

1
#79: Over 50 years of Innovative Accounting Solutions for Hospitality | with Jill Wilder 14:05

6d ago14:05

14:05

Today's episode features hosts Steve Carran and David Millili interviewing Jill Wilder, the newly appointed President of Aptech Computer Systems, at the HITEC conference. Jill shares insights from her 38-year career at Aptech, discusses the company's evolution in hospitality technology, and highlights their latest innovations in hotel accounting an…

1
#78: Simplifying and Securing Payment Processing & Digital Contracts for Hospitality | with Theresa Ellsworth 8:44

11d ago8:44

8:44

In this episode, we sit down with Theresa Ellsworth from Sertifi. Theresa shares insights into her background growing up in Yonkers, New York, her passion for hospitality, and her journey from college to a 14-year stint at Springer Miller. The conversation delves into how Sertifi accelerates revenue for hotels through digital authorization processe…

1
What the End of the Chevron Deference Means for Hoteliers 24:40

3d ago24:40

24:40

In this episode, attorney Randy Coffey of Fisher Phillips explains the recent U.S. Supreme Court case that overturned the 1984 Chevron case and how that will affect the federal rules that hotel companies must follow.By Hotel News Now

1
#77: How Digital Signage Can Drive Revenue & Generate ROI for Hotels | with Xpodigital 15:06

12d ago15:06

15:06

In this episode, recorded at the HITEC trade show floor, Steve interviews Rich O'Brien from Xpodigital and Michael Parissee from HSMS about digital investments in hotels and event spaces, focusing on how large-format LED displays and digital signage are transforming guest experiences and revenue opportunities. In this episode, you'll learn: The evo…

1
#75: HITEC 2024: Industry Insider's Thoughts from the GAIN Event in Charlotte 45:43

13d ago45:43

45:43

In this episode, join hosts Steve Carran and David Millili at HITEC 2024 in Charlotte as they interview a diverse lineup of hospitality industry leaders and innovators. From established executives to emerging startups, guests share insights on the latest hotel technologies, industry trends, and their experiences at the conference. The episode concl…

1
Pair of Miami-Area Hotels Keep Up the Demand Pace During Offseason 14:51

10d ago14:51

14:51

In the second episode of HNN's summer demand series, Jonathan Wikse, complex general manager for the AC Hotel Miami Aventura and Aloft Miami Aventura, talks about how he maintains demand pace at his hotels despite shifts in the events calendar from one year to the next.By Hotel News Now

1
How Hotel Performance in the Asia-Pacific Is Stabilizing 22:50

23d ago22:50

22:50

In a podcast interview, STR's Jesper Palmqvist talks about stronger hotel performance in the Asia-Pacific region in May and how markets can expect to see their metrics stabilize.By Hotel News Now

1
#74: Wellness in Hospitality, Music Tourism, HITEC & HSMAI 12:39

25d ago12:39

12:39

In this monthly "Hospitality Hot Topics" segment, David and Steve dive into the most pressing issues and exciting developments in hospitality. From the booming wellness sector to music tourism's impact on hotel bookings, they explore how these trends are transforming the guest experience and affecting business strategies. They also tackle important…

1
259 - Creating Personal Guest Journeys - LIVE at HITEC 2024 37:24

25d ago37:24

37:24

We're live at HITEC 2024 with special guest Ed St.Onge of Flip.to! Join us as we learn how creating a truly personalized guest journey can expand your property awareness, increase conversion rates, and lead to an amazing RevPAR.SHOW NOTES AND MORE!https://www.TravelBoomMarketing.com/podcastBy TravelBoom. The hotel industry's best podcast for practical marketing advice. The BoomSquad are as entertaining as they are informative. A must listen for any hotelier!

1
Springboard Hospitality CEO on the Potential Across the West Coast, Hawaii 22:23

1M ago22:23

22:23

Springboard Hospitality CEO Ben Rafter joins the HNN podcast to talk about his companies broad growth across the U.S., and how there are signs of hope across their core markets along the West Coast and Hawaii.By Hotel News Now

1
#73: Unlocking Revenue Potential through Upgrades & Upsells | with Paul Rantilla of Plusgrade 31:59

1M ago31:59

31:59

Paul Rantilla is a senior executive with over 30 years of experience in the hospitality industry. He currently serves as the Senior Vice President and Chief Revenue Officer for Hospitality Ancillaries at Plusgrade. Throughout his career, he has demonstrated expertise in hospitality management, market expansion, sales strategies, and marketing leade…

1
Aimbridge CEO Outlines What Recent Changes Mean for Company, Hotel Owners 22:01

1M ago22:01

22:01

Aimbridge Hospitality CEO Craig Smith speaks in detail at the NYU International Hospitality Industry Investment Conference about the company's latest structural and leadership changes.By Hotel News Now

1
PM Hotel Group's Joseph Bojanowski talks about the hotel industry's staffing crisis 18:06

1M ago18:06

18:06

PM Hotel Group President and CEO Joseph Bojanowski joins the Hotel News Now podcast to talk about persistent staffing issues across hotels and restaurants, possible solutions through immigration policy, and the importance of strong operations during a period of flattening demand.By Hotel News Now

1
Sonesta Execs Embark on New Era of Growth 26:26

1M ago26:26

26:26

Sonesta International Hotels executives Keith Pierce and Brian Quinn join the Hotel News Now podcast to talk about what's next for the hotel brand company after a four-year span of growth and transformation.By Hotel News Now

1
#72: The Art and Science of Marketing in Hospitality | with Elizabeth Harlow 31:18

1M ago31:18

31:18

The remarkable journey of Sonesta, including its entrepreneurial spirit, growth strategies, and invaluable insights for aspiring hoteliers. In today’s episode, we dive into the world of hospitality with our special guest, Elizabeth Harlow, the Chief Brand Officer at Sonesta. Join hosts Steve Carran, and David Millili as they uncover Elizabeth’s fas…

1
Marriott International's Leeny Oberg Shares Hotel Outlook, Teases New Midscale Brand 17:12

2M ago17:12

17:12

Marriott International’s Leeny Oberg joins the HNN podcast from the NYU International Hospitality Industry Investment Conference to discuss Marriott’s new Project Mid-T brand and her thoughts on interest rates, development and more.By Hotel News Now

1
#71: Creating and Marketing Experiential Hospitality & Unique, Luxury Stays | with Ben Wolff 38:45

2M ago38:45

38:45

Providing next-level experiences is more important than ever in the Hospitality Industry. In this episode, we focus on experiential hospitality and unique stays with Ben Wolff. Ben is co-founder and developer of Onera, a luxury treehouse resort in Texas Hill Country. His experiential hospitality firm Oasi develops and manages a portfolio of landsca…

1
Summer Demand: What Makes This Year Different for One California Hotel 17:14

2M ago17:14

17:14

In the first episode in a limited series on how summer demand is shaping up for U.S. hoteliers, the general manager of the Hyatt Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course said the that while group pace has slowed with tech markets pulling back, events in Monterey have helped drive transient demand.…

1
#70: Top 25 Hotels in the World, Ritz Carlton Super Yacht, Construction Pipeline, & Business Travel Demand 12:46

2M ago12:46

12:46

Hospitality Hot Topics - May 2024 Join hosts Steve Carran and David Millili as they discuss the latest hospitality industry news and trends from May 2024. This month's hot topics include: The top U.S. markets for new hotel construction pipelines, including surprising leaders Dallas and the Inland Empire region of California Rising prices for luxury…

1
Pessimism Hits Asia-Pacific Hotels with Jesper Palmqvist 27:41

2M ago27:41

27:41

STR's Jesper Palmqvist joins the podcast to talk about the shift in sentiment across the Asia-Pacific hotel industry, which has not yet seen a downturn in performance.By Hotel News Now

1
#69: Increasing collaboration and efficiency for the product lifecycle | with Huibin Yu 32:10

2M ago32:10

32:10

Ever walked into a Starbucks and immediately thought “this looks like every other Starbucks?” Probably not. But, the painstaking effort organizations go to to maintain brand standards is manual and phenomenal. Huibin Yu is the founder of Fohlio. Fohlio is building a better path to digitize the process of product data management, specification, proc…

1
Travel is a Human Experience with Mickey Creyf 33:47

2M ago33:47

33:47

Join us for an enriching dialogue with Mickey Creyf, CEO of Travel Experts and BTS Travel. In this thought-provoking episode, Mickey and our host explore the profound impact of technology on the travel industry and the enduring importance of personalization in travel experiences. As the CEO of Travel Experts and BTS Travel, Mickey brings a wealth o…

1
Unpacking International Travel Expectations with Emmy Hise and Daryl Cronk 31:50

2M ago31:50

31:50

CoStar's Emmy Hise and Tourism Economics' Daryl Cronk join the HNN podcast to talk about the outlook for international travel into the U.S. and how big of an impact it will have this summer.By Hotel News Now

1
#68: Caribe Royale's Route to a Four Diamond Experience | with Amaury Piedra 48:23

2M ago48:23

48:23

Amaury Piedra assumed the role of managing director in August 2020, where he leads Central Florida’s largest all-suite convention hotel located in the heart of the nation’s number one convention and tourist destination. Piedra is a bilingual veteran of the hospitality industry with 25 years of sales and operations experience leading Four Diamond li…

1
What does Data Unification really mean in Hospitality? w/ Kyle McCaig 47:19

2M ago47:19

47:19

Welcome to the latest episode of Hospitable! In this engaging discussion, we dive into the world of data unification in the hospitality industry with our special guest, Kyle McCaig, Director of Technology for MCR, one of the leading property management companies in the United States. Join us as Kyle shares insights on the challenges and strategies …

1
How Hoteliers Can Manage Overtime Threshold Change, Non-Compete Ban 25:21

2M ago25:21

25:21

In this episode, labor attorney Andria Ryan explains the recent changes to the overtime exemption threshold and banning of non-competes, and why hotel operators need to make plans now.By Hotel News Now

1
258 - Universal Analytics Sunset: Don't Lose Your Hotel's Data 31:11

3M ago31:11

31:11

The era of Google’s Universal Analytics (UA) is ending, and its successor, Google Analytics 4 (GA4), is transforming the world of website data analytics. While this shift shares exciting new insights into customer behavior, it also spawns challenges for today’s hotel marketers. Are you prepared for the impending Universal Analytics sunset? SHOW NOT…

1
#67: How to Hit Your ESG Goals: Sustainable Solutions in Food & Beverage | with Diana Geseking 38:12

3M ago38:12

38:12

Diana Geseking is the General Counsel for Restaurant Technologies, where she advises the senior leadership on a wide array of legal issues. She oversees various legal functions across the business and brings diversified experience in contract negotiation, business transactions, corporate governance, intellectual property, risk mitigation, complianc…

1
Hospitality Jam Session w/ Shawn P. Walchef, Kees Zorge and Rob Napoli 47:04

3M ago47:04

47:04

Step into the world of storytelling in business. Shawn P. Walchef, Kees Zorge, and Rob Napoli come together for a spontaneous exploration of the industry. Recorded on the fly, this episode captures the essence of candid conversations and unfiltered insights. They discuss the importance of true connections, resilience, and the impact of humanising b…

1
State of the Capital: Why Austin is Still an Enticing Market (with CoStar's Parimal Rohit and Colin Sherman) 31:53

3M ago31:53

31:53

CoStar's Parimal Rohit and Colin Sherman join the Hotel News Now podcast to discuss the slowdown in momentum of the Austin market and why this isn't a concern for the long-term outlook of the city.By Hotel News Now

1
257 - Most Profitable Marketing Channels for Hotels 56:50

3M ago56:50

56:50

There are a near-infinite number of marketing channels vying for your budget, but which ones are worth your limited time and funds? SHOW NOTES AND MORE!https://www.TravelBoomMarketing.com/podcast2024 Hotelier Sentiment Study:https://travelboommarketing.com/hotelier/By TravelBoom. The hotel industry's best podcast for practical marketing advice. The BoomSquad are as entertaining as they are informative. A must listen for any hotelier!

1
#66: Hilton Acquires Another Indy, New Hotel of The Year, U.S. Hotels State of the Union, Blackstone, and More 11:04

3M ago11:04

11:04

In this episode, David and Steve give their thoughts on some of the most notable trends and topics during the month of April in the Hospitality Industry. They cover: International Hospitality Institute Awards Hilton Acquiring Sydell Group Blackstone Pouncing on Hotel Real Estate State of the Union - April Summer Demand for US Hotels Tropicana Las V…

1
Asian Hotel Performance Growth Strong but Slowing with STR's Jesper Palmqvist 22:52

3M ago22:52

22:52

STR's Jesper Palmqvist joins the HNN podcast to give the latest on what's going on across the Asia-Pacific hotel industryBy Hotel News Now

1
256 - Key Takeaways From the 2024 Hotelier Sentiment Study 40:23

3M ago40:23

40:23

Gain insights into the new 2024 Hotelier Sentiment study and the four key takeaways that can directly lead to improvements to your hotel's marketing efforts. SHOW NOTES AND MORE!https://www.TravelBoomMarketing.com/podcast2024 Hotelier Sentiment Study:https://travelboommarketing.com/hotelier/By TravelBoom. The hotel industry's best podcast for practical marketing advice. The BoomSquad are as entertaining as they are informative. A must listen for any hotelier!

1
#65: The Modern Hotelier & Virtual GM Crossover Hosted by Nick Horgan 47:19

3M ago47:19

47:19

The Modern Hotelier Podcast and The Virtual GM Podcast come together for a special crossover episode hosted by Nick Horgan. This lively discussion brings together the hosts of the two popular hospitality podcasts - Steve Carran and David Millili from The Modern Hotelier, and Spencer Halford and Cody Adent from The Virtual GM Podcast. Nick puts the …

1
Pacifica CEO Matt Marquis on Experiential Travel, State of Economy 18:04

3M ago18:04

18:04

Hotel News Now Associate Editor Trevor Simpson talks with Pacifica Hotels CEO Matt Marquis at the Hunter Hotel Investment Conference about his key takeaways from the conference, group travel and his passion for the NBA.By Hotel News Now

1
Hilton Sustainability Expert on ESG Initiatives 24:25

3M ago24:25

24:25

In this podcast episode, Hotel News Now Senior Reporter Dana Miller speaks with Hilton Vice President of Global ESG Jean Garris Hand about what it takes to effectively track and implement sustainability initiatives on property, which in many cases can be cost neutral.By Hotel News Now

1
#64: How Cultural Competency Drives Success | with Seema Jain 37:56

3M ago37:56

37:56

Seema Jain is the Founder and CEO of Seva Global – Growing Business Through Cultural Competency. She has years of experience helping companies become more culturally competent when engaging with people from different backgrounds. In her past role as Senior Director, Multicultural Affairs at Marriott International, Seema had responsibility for devel…

1
Purchasing Expert Alan Benjamin’s Advice for Hoteliers Amid Renos 26:47

3M ago26:47

26:47

On this episode of the Hotel News Now Podcast network, Benjamin West President and founder Alan Benjamin gives an update on the current supply-chain environment, what hotel owners must consider when embarking on renovations and best practices to overcome challenges.By Hotel News Now

1
#63: Empowering Sales and Managing Stress in Hospitality | with Eric Szymanski 53:41

3M ago53:41

53:41

Eric Szymanski is an award winning American hospitality industry professional with extensive sales & marketing leadership experience including Hilton, Marriott, Starwood and Disney. Eric has demonstrated success in leading high-performing sales teams through planning, implementing and monitoring actionable sales and marketing plans at hotels and re…

1
Scaling Global Hotel Brand w/ citizenM's CCO, Ernest Lee 35:03

4M ago35:03

35:03

Step into the world of unparalleled hospitality. Rob Napoli invites you on an exhilarating exploration alongside Ernest Lee, the Chief Commercial Officer of citizenM. Positioned within the pulsating Nomad district of Manhattan, this episode unveils the essence of global hospitality excellence. Embark on a journey through the visionary ethos of citi…

1
255 - How Hotels Can Compete With Airbnb & Vacation Rentals 55:34

4M ago55:34

55:34

Do you ever wonder how hotels can compete with the ever-evolving vacation rental industry? In episode 255 of the Hotel Marketing Podcast, we'll reveal the strategies you can use to compete with all types of accommodation choices. SHOW NOTES AND MORE!https://www.TravelBoomMarketing.com/podcast2024 Hotelier Sentiment Study:https://travelboommarketing…

1
Chris Green Reflects on Hotel Career Ahead of Retirement 38:08

4M ago38:08

38:08

Hotel News Now Senior Reporter Dana Miller chats with Remington President Chris Green about what’s next for him following his retirement on April 5, the lessons he’s learned throughout his entry-level jobs and role as CEO of Chesapeake Hospitality for 22 years. Plus, Dana has Chris plays game of “guess that phrase.”…

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