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An interview-based show that explores how people organize and design information to get things done.
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UXPodcast™ is a twice-monthly digital design podcast - hosted by James Royal-Lawson and Per Axbom - sharing insights about business, technology, people and society since 2011. We want to push the boundaries of how user experience is perceived and boost your confidence in the work you do.
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UI Narrative: UX, UI, IxD, Design and Research
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UI Narrative: UX, UI, IxD, Design and Research
Tolu Garcia
Have you ever wondered how the user interface (UI) design was created for a game, website, or app you love? What about the time you were using a website or app and thought, "this could be a better experience, but I wouldn't even know where to start"? UI Narrative shares the stories of black/people of color interface designers and researchers and their contributions towards creating user-centered experiences. We also discuss Tolu Garcia's experience as a Senior Product Designer and how she co ...
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Do you ever have those conversations, fuelled by a combination of a topic you're passionate about and a drink — or two, or five? In a roundtable series of casual conversations, your host Jacquie and guest designers, creatives and friends talk creativity, process, making work, views of society, and design culture.
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Steve Portigal is an independent user research consultant. He is the author of Interviewing Users and Doorbells, Danger, and Dead Batteries. Steve was previously on the show last year, talking about research skills. This conversation is a bit different: both of us have written new books, and we thought it’d be fun to compare notes about the process…
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Audrey Crane is the Head of Growth at DesignMap, a product and strategy design firm. She’s also the author of What CEOs Need to Know About Design, a book that helps leaders understand and tap into the power of design in their organizations. In this, Audrey’s second appearance on the show, we focused on how organizations can ensure they’re getting t…
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S02E07 (#317). A slightly different linkshow featuring two articles, one by James and one by Per. The articles in this episode are about how the experience of a delayed flight highlights the wider impact of poor service design, and how the way in which you type can reveal who you are. Article one is Final call by James Royal-Lawson. “We are priming…
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Nate Davis is an independent information architecture consultant and a longtime contributor to the global IA community. In this conversation, we discuss his ideas about IA sub-disciplines that influence the construction of digital user interfaces. Show notes Nathaniel Davis - LinkedIn Methodbrain Four Information Architecture Disciplines Every Team…
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Karl Voit describes himself as “a life hacker trying to make deliberate decisions on every aspect of life.” Among these are the tools he uses to manage his personal information. In particular, Karl is an avid user of Org Mode in Emacs, which is the focus of this conversation. Show notes public voit - Homepage of Karl Voit Karl Voit on Mastodon (@pu…
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S02E06 (#316). Reflections and Lessons from heathcare design. Kim Goodwin has spent many years working within the healthcare industry. We discuss design principles used in healthcare and how they are transferrable across industries, as well as how designers should be more accountable. We also talk about enterprise design, traceability, accountabili…
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Karl Fast is an independent scholar, information architect, and futurist. He’s the co-author with Stephen Anderson of Figure It Out: Getting From Information to Understanding. Karl is one of the most avid readers I know, and in this conversation, we compare our reading practices. We discussed this subject in preparation for a personal knowledge man…
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S02E05 (#315). Death by screens. Presenting high stakes design work with Ben Sauer. We talk about how presenting is an experience that needs to be designed, and we discuss some of the ways in which you can approach crafting a presentation experience and become better at communicating your design work. As we have moved from agency work to more in-ho…
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Jenae Cohn is the Executive Director of the Center for Teaching and Learning at UC Berkeley. Along with Michael Greer, Jenae recently published Design for Learning, a book about how to teach better using technology, and what online teachers and instructors can learn from UX designers. Show notes Jenae Cohn Jenae Cohn, PhD - LinkedIn Design for Lear…
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UX Podcast
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Make it more so with Chris Noessel and Nathan Shedroff
52:53
52:53
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S02E04 (#314). Sci-fi and AI. Over a decade on from our first chat with Chris and Nathan, after the publishing of their book Make It So – Interaction Design Lessons from Science Fiction, Per and James found themselves with the opportunity at UXLx to talk to Chris and Nathan again. Our conversation starts with AI in the context of Sci-fi interfaces,…
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Sönke Ahrens is an independent researcher and coach. He is best known as the author of How to Take Smart Notes, a popular book on the zettelkasten method of note-taking. In this conversation, we discuss the role of notes in thinking and learning, with a focus on zettelkasten-inspired note-taking. Show notes Sönke Ahrens How to Take Smart Notes by S…
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S02E03 (#313). A linkshow featuring two articles that have grabbed James and Per’s attention. The articles in this episode are about the need for low-carbon and sustainable computing and CSS media features that can be used for detecting user preferences and creating more inclusive experiences. Article one is Frugal computing: developer perspective …
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Chiara Ogan is a former UX designer and information architect. She recently left that career to become a mental health therapist. Chiara’s background is in library science, and in this conversation, we discuss how she organizes her personal book collection — which she just did in preparation for this major life change. Show notes Chiara Ogan Chiara…
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UX Podcast
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Get the words to work with Torrey Podmajersky
38:43
38:43
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S02E02 (#312). Torrey Podmajersky, author of Strategic Writing for UX, joined us to help us get the words to work. Together with Torrey we highlight the importance of giving our work context as well as establishing a shared vocabulary. We also talk reflect about how the focus on graphical design comes a the expense of the words and that maybe its a…
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Alex Wright is the Head of User Experience at Google News. He’s also an author, and his most recent book, Informatica, is the second edition of Glut, his deep history of the information age. In this conversation, we discuss the history of information technologies and why learning about it matters to people who work in tech. Show notes Alex Wright A…
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S02E01 (#311). Donna Lichaw takes us on another enthrawling journey in our latest podcast interview with her. This time Donna helps us understand the value of finding out your superpower and becoming a superhero. What’s all that got to do with leadership? Listen along and find out. We discuss how there is so much expectation about how you should be…
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Aidan Helfant is a college student who’s using personal knowledge management (PKM) to improve his learning. He’s also sharing his methods and tools to help other college students succeed. In this conversation, we unpack Aidan’s approach to note-taking for learning. Show notes Aidan Helfant Aidan Helfant - YouTube Aidan’s newsletter Aidan’s blog Aid…
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Maggie Appleton is a product designer at Ought, an AI research lab that’s working on ways to scale open-ended thinking with machine learning. She’s also an advocate of sharing personal knowledge online. She publishes one of the best digital gardens I’ve seen, located at maggieappleton.com. In this conversation, we discuss the what, why, and how of …
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Bob Kasenchak is a taxonomist and information architect at Factor. This is the second of two episodes with Bob that focus on what information architects can learn from music. The first conversation, which you can find in episode 116, focused on the structure of music itself. Today’s conversation focuses on how we can make music more findable — but …
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We’ve got an update for you about season 2 of UX podcast. After our 10-year long first season, we’re soon back for season 2. August 11th 2023 will see the first episode of the new season released. We’ve been busy recording interviews and getting things set for the next season. The first batch of shows to be released during the autumn will feature i…
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Bob Kasenchak is a taxonomist and information architect at Factor. Bob’s background is in music, and this conversation delves into what information architects can learn from studying music. We recorded two conversations on the subject: this one focuses on the structure of music itself, and the second covers how we can make music more findable. Look…
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Are Halland has worked in digital product development, strategy, design, and communication for over a quarter of a century. During that time, he created the core model, a tool for designing websites and products that align business goals and user needs. He has now written a book about the core model, which is due to be published later this year. In…
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Dan Russell spent 17 years working at Google, with a significant part of that tenure as a Search Anthropologist: “someone who tries to understand how people search, what kinds of things they seek, and how their tools influence their search process.” Dan is the author of The Joy of Search, which is the focus of our conversation today. Show notes Dan…
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The Informed Life
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Sheryl Cababa on Systems Thinking for Social Change
39:33
39:33
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Sheryl Cababa is the Chief Strategy Officer of Substantial, an experience design consultancy based in Seattle. She’s the author of Closing the Loop, a new book about systems thinking in design. The book emphasizes the role designers can play as catalysts for social change, and that is the focus of our conversation. Show notes Sheryl Cababa - Linked…
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Jerry Michalski helps organizations become more trustworthy by exploring their language, processes, and intentions. That’s fascinating in itself — but I wanted to talk with him primarily because he curates an online resource called Jerry’s Brain, a deep repository of interconnected thoughts. He’s worked on Jerry’s Brain for a quarter of a century, …
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Andy Fitzgerald is an information architecture and content strategy consultant. He works with mission-driven organizations to produce systems that communicate clearly, align business and user goals, and scale effectively. Our conversation today focuses on moving beyond the page as a metaphor for how information is delivered toward more flexible con…
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Nicole van der Hoeven is a Developer Advocate at Grafana Labs. She is also a communicator, sharing what she learns through her writing, conference presentations, and YouTube videos. The latter are what brought Nicole’s work to my attention: she runs a YouTube channel focused on one of my favorite tools for thought, Obsidian. In this conversation, w…
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We’ve got a little update for you about UX podcast. We’ve been publishing an episode every other Friday without fail for just over a decade since episode 33, which is absolutely insane. It’s a streak of 277 episodes. 554 weeks. We’ve quite recently actually surpassed 2.5 million downloads. What we’re going to do now is take the opportunity to chang…
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Hugh Dubberly is the founder of Dubberly Design Office, an interaction design studio based in San Francisco. Hugh has a long trajectory in the design world. Before opening his studio, he did pioneering work at leading tech companies like Apple and Netscape. He is also a thinker and teacher of uncommon depth and breadth. He’s my colleague at the Cal…
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UX Podcast
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#310 Fudge design thinking with Anna Kirah
38:49
38:49
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Power dynamics, egos, “I know best”. The ways in which we go about solving problems need to be challenged and changed. Anna Kirah joins us to help us facilitate that change and make a move from design thinking towards transdisciplinary thinking. We talk about what transdisciplinary thinking is and how this differs from teamwork and collaboration. W…
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Carrie Hane is an evangelist at Sanity, a cloud-based content platform provider. Carrie is co-author of Designing Connected Content, which advocates for content modeling as part of the digital design process. This is also the subject of our conversation. A side note: Carrie is one of the keynote speakers at this year’s information architecture conf…
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UX Podcast
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#309 Container queries and design thinking
36:24
36:24
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Episode 309 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about container queries being available to use in all major browsers and how design thinking was supposed to fix the world. Where did it go wrong? Article one is… Container queries land in stable browsers... The post #309 Container …
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Michael Becker is the founder and CEO of Identity Praxis, a strategic advisory firm. He’s also a prolific communicator, having produced dozens of YouTube videos explaining how to use advanced knowledge management tools. In this conversation, we discuss Michael’s approach to knowledge work and how tools such as Tinderbox can help you think and work …
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What is systems thinking and how can designers make use of it in their work? In her book Closing the loop, Sheryl Cababa lays out her answer and approach to this question. We talk to her and discuss some of the core definitions and concepts. We talk about the difference between soft and hard systems,... The post #308 Systems thinking with Sheryl Ca…
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Léonie Watson is an accessibility engineer, W3C director, technology writer, and speaker. She’s director at TetraLogical, a consultancy focused on accessibility for emerging and existing technologies. In this conversation, we focus on the role of accessibility in producing experiences that work better for everybody. Show notes Léonie Watson Léonie …
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UX Podcast
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#307 Policy and design with Alexandra Schmidt
38:52
38:52
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In this conversation with Alex Schmidt, author of Deliberate Intervention, we discuss “policy” in relation to digital design and tech. We discuss how even though designers intend to do good and have a positive impact, harm can still happen as a result of our designs. We talk about how it is natural for systems to... The post #307 Policy and design …
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David Rose is an entrepreneur, MIT lecturer, author, and pioneer in ambient computing. Among other institutions, his work has been featured in MoMA, The New York Times, WIRED, The Economist, and The Daily Show. He’s the author of two books: Enchanted Objects and his latest, SuperSight, which is the subject of our conversation. Show notes David Rose…
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UX Podcast
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#306 Human centred design with Alastair Somerville (UXP Classic)
36:14
36:14
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We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be human. We talk to Alastair about human centred design. How... The post #306 Human centred design with …
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Marcia Bates is Professor Emerita in UCLA’s Department of Information Studies. Over the course of a long career in both consulting and academia, Dr. Bates produced seminal work in user-centered information system design. Her paper on “berrypicking” as a user search strategy has been widely cited and is considered a foundational text in the field. I…
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Episode 305 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about designing for people with dyscalculia and low numeracy, and How ChatGPT is blowing Google out of the water: a UX breakdown. Article one is… Designing for people with dyscalculia and low numeracy by Jane... The post #305 Dyscal…
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Scott Jenson has done strategic UX design work for some of tech’s most important companies, including Apple and Google. Now he’s semi-retired and focused on improving the experience of using open source software. In this conversation, we talk about what’s different about open source, how design can make it better, and how designers can benefit from…
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UX Podcast
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#304 Building a content strategy practice with Natalie Marie Dunbar
39:45
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Getting anything up and running takes both time and planing. Content strategist Natalie Marie Dunbar joins us to talk about her content strategy practice blueprint and how it can help you when building a practice. What to do in order to avoid being an unheard and unappreciated silo as you grow from being a solo... The post #304 Building a content s…
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The Informed Life
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Amy Jiménez Márquez on Leading Information Architecture
36:48
36:48
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Amy Jiménez Márquez is Vice President of Experience Design at Zillow. Previously, she led design teams at Amazon and Compass. In this conversation, we focus on the role of information architecture in managing digital experiences at scale, with a particular focus on research and modeling. Transcript https://theinformed.life/2022/12/03/episode-102-am…
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We take a dive into neuroscience and metacognition. Thinking about thinking and thinking about other minds. We are joined by Professor Stephen Fleming, neuroscientist and author of the book Know Thyself to learn more about how our cognition works and the implications for our work as mind-creating creatives and in the development of AI. We... The po…
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The Informed Life
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Bram Wessel and Gary Carlson on The Information Layer
40:00
40:00
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Bram Wessel and Gary Carlson are the founders of Factor, an information architecture and experience design consultancy. In this conversation, we discuss their practice of helping organizations gain alignment by defining the information layer that underpins their digital systems. Transcript https://theinformed.life/2022/11/20/episode-101-bram-wessel…
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UX Podcast
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#302 Articulating design decisions with Tom Greever (UXP Classic)
45:39
45:39
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We talk to Tom Greever about Articulating Design Decisions. How do we talk about our designs effectively with stakeholders? Every designer has to explain (and justify) their design decisions to non-designers but what are the skills tactics and methods that are needed to pull this off in a way that opens the door for your project to create... The po…
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This is episode 100 of The Informed Life podcast. To celebrate, I decided to dedicate it to you, the show’s listeners. So today, I don’t have a guest. Instead, I will answer questions sent by listeners of the show. Transcript https://theinformed.life/2022/11/06/episode-100-listener-questions/ Show notes IA: WTF? workshop Vinish Garg’s question on L…
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UX Podcast
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#301 Informed consent with Kim Foulds and Joyce Rafla
38:24
38:24
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Informed consent is a critical part of the research process. We talk to Kim Foulds and Joyce Rafla about how they made use of videos featuring Sesame Workshop muppets to make taking a consent decision more inclusive, accessible and informed. We discuss the complexity of obtaining informed consent, especially when faced with literacy, cultural and..…
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Mark Bernstein is chief scientist of Eastgate Systems, Inc. He’s been writing hypertexts and developing hypertext authoring software since the late 1980s. Mark is the creator of Tinderbox and other tools for thinking that “harness the power of the link.” In this conversation, we discuss thinking through connected notes. Show notes Mark Bernstein Ea…
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We’ve been tacking jokes onto the end of our shows since Episode 138. So to celebrate Episode 300, we take a look at jokes and humour. We’re joined by Professor Delia Chiaro, who has spent decades researching humour to learn more about what makes things funny and if it’s safe for us to be humorous... The post #300 Jokes and humour with Delia Chiaro…
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