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Gabfocus Self Storage Podcast

Melissa Huff, Josh Huff, Tommy Nguyen

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Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa ...
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What to know and where to go in Metro Detroit. Timely conversations and local stories about a variety of topics including autos, bars and restaurants, business, Detroit City FC, development, local government, policy, technology, things to do, transit and more. All in about 20 minutes a day.
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Spirituality in Leadership is a platform for conversations with leaders at all levels about bringing our spiritual dimensions to our leadership, our teams, and our workplaces in order to achieve greater success and fulfillment, and to build and sustain healthier organizations. “Spiritual dimensions” refer to the parts of each individual that might be deemed "spiritual," beneath the body, mind and emotions. Essentially, we will be exploring core human qualities such as presence, acceptance, l ...
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Coming to town next weekend on Sunday, June 30, to the Magic Bag in Ferndale is a band that anyone who grew up in the nineties will definitely know. And if you don't, well, you should get acquainted with the alt-rock legendary sound of Letters to Cleo. The band has some new material to go with favorites like "I Want You to Want Me," "Here and Now,"…
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Welcome to your Daily Detroit for Thursday, June 20, 2024! Jer and Devon dive into a packed episode covering everything from new local spots to major news impacting the region. First, Devon shares his excitement about Elephant and Company, a new venture by Eastern Market Brewing Company in Midtown. The spot offers coffee, vegan donuts by Duped Donu…
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Up next in our series on "Dealing with Problem Tenants" are our business operators. This is a tricky category as many of our business tenants are our best tenants. They follow the rules, pay on time, and stay forever. But there's a difference between a business that stores with you and one that operates on your property. How can you discover this p…
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Welcome to an emergency bonus edition of Daily Detroit! We get into the surprising (to some) decision by the Detroit Pistons to part ways with head coach Monty Williams. Despite a hefty $65 million contract, new management decided it was time for a change. Fletcher shares his reaction to the move, admitting that he didn't see it coming, though he w…
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It's Juneteenth, and normally we take Federal holidays off. But today, we're getting into a conversation about the holiday, the scope of our coverage in Metro Detroit, the changes in our area, as well as the importance of listening to people who’ve been around when you're new to working in a community. We tackle some common feedback that Daily Detr…
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In this episode of the podcast, Andrew Cohn speaks with James McPherson, an attorney, business leader, and deeply devout Christian. James shares his experience with finding his faith, as well as some stories about the impact of choices he made to honor his faith in the context of his work life. The conversation largely focuses on servant leadership…
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In this deep-dive episode, we explore the transformative work of Force Detroit, a nonprofit organization led by Dujuan "Zoe" Kennedy. His story goes from end to end - from prison to being invited to the White House twice. He gives us an intimate look into the world of community-based violence intervention. Kennedy explains the science-backed method…
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We've got a lot of stories to talk about today. First, a quick note: it's going to be a hot one this week. There are a number of cooling centers across the region and in the city of Detroit, including libraries, as temperatures are expected to soar into the nineties. Please be careful out there, especially with pets. If you walk them, walk them on …
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Today, we're diving into the vibrant summer scene in Detroit. Devon and Jer kick things off by discussing the new restaurant and bar scene, including the exciting opening of Easy Peasy, a new concept located in the old Cornerstone space downtown. They’re now offering a lunch sushi program from Detroit Sushi, making it a must-visit spot. We also hig…
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The Lighthouse IT Podcast - June 14th, 2024 This week, Matt & Griff discuss the discovery of last year's cyberattack that caused over 600,000 routers to fail. Windows 11 is set to add an AI feature to track your activities for 90 days, raising privacy concerns. Jack Dorsey left Bluesky and now promotes Nostr as the next big social media platform. L…
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Today on your Daily Detroit, we're chatting with Ryan Hertz, the head of Lighthouse Michigan. Ryan tells us about the amazing work Lighthouse is doing for affordable housing and emergency services in Oakland County and beyond. We begin with how Lighthouse Michigan started. It's a combination of two old human service organizations. They aim to provi…
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Theft is one of many security issues facing every self storage facility. Preventing it should be a top concern. Sadly, one of the sources of theft is our own tenants. For most of your renters, you have nothing to worry about. But what about that one bad apple? How can you "thief-proof" your facility? Better yet, how can you head off a thief before …
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Welcome to your Daily Detroit, your essential guide to what’s happening in Southeast Michigan. It’s Wednesday, June 12, 2024, and we’re broadcasting from our studio at TechTown. First off, a huge congratulations to Hajime Sato of Sozai in Clawson for winning the James Beard Award for Best Chef! It's fantastic to see a spot in the suburbs, like Claw…
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Hey all - welcome to Tuesday! Today, we're diving into a variety of topics. Starting with a local traffic and design issue that has been causing quite a stir. A listener highlighted a large speed bump on Lafayette near downtown Detroit that has been surprising many drivers. We discuss the implications of this speed bump, its design, and suggestions…
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As long as we’ve done this show, growing Michigan, and getting it into gear to be competitive against the rest of the country has been a topic. Honestly, it sometimes feels like I'm screaming down into the void as someone who is usually pushing for things to be better. Because as much as we love our city, region and state, there's much to be proud …
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Welcome to your Daily Detroit, your go-to local podcast for everything happening in Southeast Michigan. It's in two parts. First, we dive into one of Detroit's most talked-about events - the concert at Michigan Central. Then we catch up with our regular Friday host, Devon O'Reilly to talk about a new restaurant in downtown Detroit and answer some q…
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Tenants are the life blood of our business. Most of the time, and with most of our tenants, the relationship is great. But every once in a while you get that one tenant... Today we tackle the first of many problem tenant types: The Complainer/Bully. This is the tenant who knows your business better than you do and always has a "helpful" suggestion.…
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Today we’re diving into one of Detroit’s most historic and charming neighborhoods: Indian Village. Joining us in the studio at TechTown is Mark Reynolds, the chairperson of the 2024 Indian Village Home Tour. Get ready for a fundiscussion about the allure, history, and future of Indian Village. Mark Reynolds' Journey to Indian Village: Discover what…
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In this episode, Andrew speaks with Kirk Souder, a branding and marketing leader and executive coach. Kirk's work focuses on generating higher levels of creativity and innovation in organizations and their leaders. He believes that business has great power to change the world and that what is needed is to access the “higher gears“ of spirituality. …
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Today is anchored by two big stories and two of our favorite returning contributors. The stories involve charges (and lavish details) against former Detroit Riverfront Conservancy CFO William Smith, and more thoughts on Michigan Central's renovation with a pair of people who toured it. Joining Jer as we return to the friendly confines of the studio…
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Join us as we dive into the latest happenings in Southeast Michigan, from local events to exciting rumors and sports updates. In this episode, we cover: Ferndale Pride Recap: Jer and Fletcher share their experiences from the 14th edition of Ferndale Pride, highlighting the joy and inclusivity of the event. Downtown Detroit Retail Rumors: Speculatio…
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Excitement is in the air across the city as today the grand reveal of Michigan Central Station — and we got an inside tour of the historic icon. Join Jer Staes and Devon O'Reilly as they explore the transformation of this Detroit landmark. From its historical significance to its future potential, this episode is packed with insights and reflections…
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It's been a busy week up at the 2024 Mackinac Policy Conference, put on by the Detroit Regional Chamber. But what are some of the things happening that could impact you? State Representative Mike McFall of the 8th District stopped by and talked about what's moving through Landing and made the Governor's proposed budget. We'll dive into the latest p…
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There is a common denominator every self storage business shares that is often under-valued and under-utilized: the customer. Building customer loyalty is the final step in the sales funnel. But too often, companies are so focused on getting customers, they don't know how to truly enlist them to continue building their business. Today we gab about …
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The Lighthouse IT Podcast - May 31st, 2024 This week, Griff (insert zany event here), but the show must go on, and thankfully, there are still more members of the Lighthouse team for you to meet. This week, Matt talks with our Navigate Platform Developer, Mark, about his role within the company before the conversation shifts to them rambling about …
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From the Porch of the Grand Hotel at the Mackinac Policy Conference, Jer and Devon talk about the latest happenings around Metro Detroit. There's a mix of heavy and hopeful news on this one. In this episode, we cover: Detroit Riverfront Conservancy Scandal: Fresh developments reveal that up to $40 million may have been embezzled from the nonprofit …
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How does Michigan and metro Detroit turn the corner on being the place people want to choose to build their lives? On your Daily Detroit, we explore this pressing question with Khalilah Burt Gaston, the founding executive director of the Song Foundation. From the Mackinac Policy Conference at the Grand Hotel on Mackinac Island, the conversation div…
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You might have seen some changes in your local TV station over the last few years. Or that more sports is going behind a service that's not your cable provider. Or that more of the well-reported journalism you want to read is behind a paywall. That's because there are fundamental shifts happening in the media business, pushing these moves. Joining …
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Mr. Friday, Devon O'Reilly, is in and we talk about a bunch of local to Metro Detroit things. Devon had dinner at The Little Club, his first eastside yacht club experience as a west sider We had a chance to try the Ford Mustang Mach-E for a week, and have a number of thoughts on the electric car that doesn't give off electric car vibes After tourin…
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Interesting show of Metro Detroit stories today. In the fun category, recently a listener asked why Norris Howard isn't the Baron of Brightmoor, because of the alliteration. He explains why he's the Prince. There was so much demand for Michigan Central's big concert that it sold out - and so have all the tickets for the tour since we recorded this …
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The self storage laws in Georgia were recently updated to include new provisions for non-monetary defaults and unsigned lease agreements. But along with these changes are best practices to protect both the facility owner and the tenant. While some practices are now legal, owners must be careful to implement them in the right way. We break down some…
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In this in-depth and very practical conversation, Andrew speaks with longtime human resources leader and leadership consultant Marcos Cajina, who is based in Madrid, Spain. Marcos talks about his personal journey and how he became a student of spirituality. He discusses the connection between spirituality and leadership--very practically--including…
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A few years ago, Milwaukee and Brush streets was a quiet corner tucked just south of West Grand Boulevard. Now, between Kiesling, Milwaukee Caffe and a host projects since then, it’s becoming one of Detroit’s interesting intersections - of fun, work, and residential. Which projects like Chroma Detroit, Freya, Oak and Reel and more nearby, it's beco…
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From Royal Oak where the Detroit Zoo getting new water tower art, to a quick update on Detroit City FC stadium situation in Corktown, to talking about the Lions and how they might do next season on a national stage, we have you covered on Daily Detroit. Our all-local daily podcast is on Apple Podcasts: https://lnk.to/dailydetroitonapple Spotify: ht…
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Today we're talking about three stories around town with Fletcher Sharpe. First up, news that the old Belle Isle Zoo (technically, the Children's Zoo for a time) will be razed and turned into natural habitat. Both of us remember going to that place when it was a thing, we share our memories and a movie that was shot there. Second, the Belle Isle sl…
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The news broke just after we recorded yesterday's show that Detroit City FC intends to build a 14,000 seat stadium in Corktown, near Michigan and 20th streets. Fletcher Sharpe, Norris Howard and I discuss what we know, what we don't, and then the pair get into a conversation speculating about the future of soccer in Detroit - and bring up the uncom…
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The Lighthouse IT Podcast - May 17th, 2024 This week, Matt & Griff discuss how time is finally running out for TikTok to be forced to either sell or be banned in the US, Google's plan to phase out third-party cookies is crumbling as they extend their deadline past 2024, LinkedIn introducing several new games onto its platform, some updates to the X…
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Increasing occupancy is top of mind for most self storage operators. Advice is plentiful, from upping your ad spend to dropping your rates. But what really works? Luke Westbrooks joins the webinar to discuss what has and hasn't worked for the portfolio under his care. You won't be surprised by the bottom line- it's all about the customer experience…
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Due to news, our schedule gets flipped around. Devon O'Reilly joins in on a Thursday to talk about a couple of stories around town and a couple of places we've been. Where we've been: Devon went to check out the Detroit Vinyl Society, a new spot in Detroit's Paradise Valley and has some thoughts. Jer went to Cafe Noir in Detroit's North End. News s…
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Fletcher Sharpe is in and we're talking about some of the interesting sports - and sweet - stories around town. 01:16 - Dutch Girl Donuts are back Baby! 04:38 - Detroit Piston's disapointing draft lottery spot 12:02 - Michigan Panthers clinch a playoff spot 14:25 - Phoenix Rising, DCFC draw Feedback as always - dailydetroit - at - gmail - dot - com…
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Norris Howard is in for an epsiode full of stories that didn't exist less than 24 hours ago. 00:38 - The Detroit Riverfront Conservancy CFO is put on leave over allegations of financial mismanagement, including a call for criminal charges. We discuss, as the Riverfront has been one of those organizations that has kept going through lots of hardship…
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For 14 years, Ferndale Pride has been bringing people across the LGBTQIA+ spectrum (and their allies) to West Nine Mile Road. The 2024 edition of Ferndale Pride on Saturday, June 1 will bring together thousands of people in what is one of the major centers of life for the community - with entertainment, dancing, vendors, special events and more. Ju…
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Detroit has picked up the pace - and it seems like the city is starting to get back to that "buzz" of new things on a regular basis. Devon O'Reilly is in and we talk about a bunch of new restaurants, developments and things around Detroit: 00:47 - Where Devon's been: Previewing Vollmers in the old Park Bar space. It's a bar, and aims to be great at…
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After more lunches, sessions, trade show seminars, podcasts, and webinars than we we can count, we've finally cracked the code and figured out the most important thing in self storage. It's not your website, location, class, security, software, or curb appeal, although all those elements relate to it. At the end of the day, self storage is a busine…
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Dr. James Smith Jr. is all about people; developing, empowering, energizing, motivating people. In our conversation, he shares some of his personal story with his typical upbeat, energizing and practical style. He talks about some of his experiences with his son as a teacher and some of the shifts he needed to make in himself, relying upon what he …
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We're keeping it hot on today's episode - even if we're a bit tired after watching Detroit City beat the MLS side, Houston Dynamo, in super duper late overtime. Today's episode... 00:52 - Why we're so tired today (all hail Saldaña!) 03:52 - The balcony of the Fox bounces as the crowd loses their minds for Gunna. Norris then shares why it's ok to em…
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The DBG (you might know them as the Downtown Boxing Gym) is making some big moves supporting Detroit's youth, along with plans for a new facility. Khali Sweeney and Peter Fezzey from the organization join me to talk about it more. Then I send you out the door with three stories to know around Metro Detroit. 00:30 - Ad for City Bird - https://www.ci…
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Today's show has a special guest in Michigan native Steve Clark, goalkeeper for the Houston Dynamo in MLS. Before that, there's a lot to talk about this Monday around sports and Metro Detroit, and Fletcher Sharpe is in to help do it. 01:11 - The untimely and young passing of former U of M basketball player Darius Morris 02:58 - Do the new Tigers Ci…
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Welcome to Friday and welcome to episode 1416 of your Daily Detroit. Today, we’re talking about finding success in Southwest Detroit. The combination restaurant and market La Jalisciense has been making it happen for more than a decade. Plus, what are some of the top dishes you should try? What are some keys to making it happen? And share some thin…
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The Lighthouse IT Podcast - May 3rd, 2024 Welcome back to the Lighthouse IT Podcast! We have something a little different for you today. Last month, Matt had such a good conversation with our Operations Manager, Nicole, but that episode was so chock-full of great discussion that we had to break out this conversation into a part two! So, for this ep…
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