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Content provided by Josh Huff, Melissa Huff, and Tommy Nguyen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Josh Huff, Melissa Huff, and Tommy Nguyen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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It's Not Personal, It's Just Business: Collections
Manage episode 405162580 series 3294397
Content provided by Josh Huff, Melissa Huff, and Tommy Nguyen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Josh Huff, Melissa Huff, and Tommy Nguyen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Collections may be the least favorite part of self storage management. But you gotta do it. It starts with a good policy and ends with getting paid, but the in-between part of interacting with customers and vetting excuses is where it gets fuzzy. Or does it? As with most things, consistency is key with collections. Rent is due when it's due. If you're late you get a late fee. If you don't pay, you get overlocked. That may seem heartless in some circumstances, but as the late great godfather taught us, it's not personal. It's just business.
Next week we'll be at the SSA Spring Conference in DC. Make sure to stop by our session and roundtable and say hello. Now go collect that money!
Hosts: Josh Huff & Melissa Huff
Produced by Lighthouse Storage Solutions
95 episodes
Share
Manage episode 405162580 series 3294397
Content provided by Josh Huff, Melissa Huff, and Tommy Nguyen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Josh Huff, Melissa Huff, and Tommy Nguyen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Collections may be the least favorite part of self storage management. But you gotta do it. It starts with a good policy and ends with getting paid, but the in-between part of interacting with customers and vetting excuses is where it gets fuzzy. Or does it? As with most things, consistency is key with collections. Rent is due when it's due. If you're late you get a late fee. If you don't pay, you get overlocked. That may seem heartless in some circumstances, but as the late great godfather taught us, it's not personal. It's just business.
Next week we'll be at the SSA Spring Conference in DC. Make sure to stop by our session and roundtable and say hello. Now go collect that money!
Hosts: Josh Huff & Melissa Huff
Produced by Lighthouse Storage Solutions
95 episodes
All episodes
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Similar to Gabfocus Self Storage Podcast
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
Evan Davis hosts the business conversation show with insights from the people at the top.
…
continue reading
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
Entrepreneurship and business techniques and tips you won't learn in business school.
…
continue reading
The best sales leaders in the world are revealing their points of view, playbooks, and tried and true tactics...only on Reveal: The Revenue Intelligence Podcast. Join us each month as host Dana Feldman digs deep into the world of the sales leaders she admires and aspires to be from some of the largest and most prominent organizations. Whether you're a CRO or aspiring to be one, these conversations will help you lead teams well, surpass revenue goals, and stay ahead of industry trends. Dana F ...
…
continue reading
Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Zapier’s CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
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Go offline with the Player FM app!
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