Best Process Management International (PMI Podcasts (2024)

1
Agile Visual Management 15:18

12h ago15:18

15:18

What’s stopping you from visualising your workflow? Join us as we delve into Agile Visual Management, sharing how integrating Agile principles with visual management techniques can help you tackle backlogs and maintain a steady workflow while boosting team morale. PMI Director Consultant Sean Bukland explains how tools like Kanban boards can simpli…

1
Minisode #59 What A Continuous Improvement Culture Looks Like 3:09

1d ago3:09

3:09

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Our guest Paul Hayward at CooperVision, joined us shortly after having led his team to success at the BQF UK Excellence Awards, where they took home the prestigious Excellence in Continuous Improvement Culture award. Joi…

1
Minisode #58: Building a Culture of Improvement 6:08

8d ago6:08

6:08

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we are joined by Linda Linteau, Head of Global Continuous Improvement for SGRE Service, the global market leader in offshore wind power. Linda discusses how combining Lean Six Sigma and Agile methodolog…

1
Agile Meets Lean Six Sigma: A Case Study 14:48

14d ago14:48

14:48

What would happen if you integrated Agile into your improvement activity? In this episode, we explore how Lean Six Sigma and Agile methodologies work together. PMI Director Consultant Sean Buckland shares a case study about an internal development team, initially hesitant to adopt Agile practices. By integrating Lean Six Sigma principles and embedd…

1
What Makes an Effective Non-Executive Director Steering FTSE Companies: An Interview with Helen Mahy CBE 43:53

15d ago43:53

43:53

Balancing support with effective challenge; creating an inclusive environment where all board members feel seen; enabling the diversity of the thinking the business needs to lead with agility. Which would you prioritise as a Non-Executive Director (NED)? Join us for an enlightening conversation with Helen Mahy CBE, Chair of the NextEnergy Solar Fun…

1
Minisode #57: Thriving with Dyslexia - The Leader's Role 4:18

26d ago4:18

4:18

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Rosie Brighty, Neurodiversity Trainer and Consultant at Divergent Consulting, as she shares a personal challenge from her journey with dyslexia and dyspraxia. Her story underscores the v…

1
What Is Agile Improvement? 14:17

29d ago14:17

14:17

Do you ever wonder how some organisations adapt to change so effortlessly? PMI Director Consultant Sean Buckland describes how Agile methodologies, rooted in the Agile Manifesto, combine with Lean principles to drive sustainable, customer-focused improvements. Tune in to hear why Agile Improvement isn’t a trend, but a powerful approach that can hel…

1
Minisode #56: Purpose-Driven Success in Not-for-Profits 3:41

1M ago3:41

3:41

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explains the leadership challenges faced in not-for-profit organisation, emphasising the crucial role of a supportive communit…

1
How To Get The Best Out Of Your Improvement Team 11:13

2M ago11:13

11:13

Think you already know how to unlock a team’s potential? Then you need to join Mark Allison; PMI Senior Consultant and experienced improvement team leader, for an engaging exploration that will reveal how you can truly optimise the performance of your team. Learn more about the delicate art of building strong relationships, how to uncover hidden st…

1
Customer-Centric Leadership: Insights from Charity to Commerce with Steve Vaid at Money Advice Trust 35:38

2M ago35:38

35:38

Have you ever paused to consider how well you're truly listening? In his first 90 days as CEO at Money Advice Trust, Steve Vaid prioritised understanding employee experiences and customer feedback. By identifying key themes and strategic priorities, he’s set the organisation on a path to success through business excellence. A customer-centric focus…

1
Minisode #55: The Power of Process Over Outcomes 2:30

2M ago2:30

2:30

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Marvin Cooke, Former Executive Vice President of Manufacturing, provides insights into how Toyota Motor Europe maintains excellence through its commitment to fundamental principles, emphasising a proces…

1
What Gets In The Way Of Adopting SPC? 13:41

2M ago13:41

13:41

Your process data today is different from yesterday. But is an investigation worthy of your time? As an Improvement Practitioner, you already know that understanding variation is crucial and that Statistical Process Control (SPC) charts offer profound insights into process stability and performance – so what gets in the way of adopting SPC across y…

1
Minisode #54: The Future of Work and The Challenges of Hybrid Working 4:05

2M ago4:05

4:05

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Professor Sally Mackey of The Royal Central School of Speech and Drama as she encourages the reimagining of traditional office spaces to enhance creativity and productivity as a way of c…

1
Minisode #53: PDSA and Permission to Fail 2:28

2M ago2:28

2:28

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as Ali Bolton of the Wye Valley NHS Trust underscores the value of small-scale testing and introduces the empowering concept of "fabulous failure" as a pivotal learning opportunity. Listen to the full episode her…

1
Applying Lean In Service 12:56

3M ago12:56

12:56

“Does Lean apply to me? It’s fine for manufacturing, but I work in the service industry.” Join Niall Coney, Consultant at PMI, as he challenges widespread misconceptions about Lean practices, exploring the origins and core principles, and highlighting their broader applicability. By emphasising the critical importance of understanding the "why" beh…

1
From Compliance to Competitive Edge: Integrating ESG and Business Improvement with Jamie Bowen at Chevron Group 32:01

3M ago32:01

32:01

Are you guilty of viewing sustainability as just a compliance exercise? Have you considered what integrating ESG (Environmental, Social, and Governance) initiatives with your business improvement practices will do for the future of your improvement activity? It’s the game-changer that will transform your business and create lasting value, as Jamie …

1
Minisode #52: Empowering Teams to Create a Problem Solving Environment 2:26

3M ago2:26

2:26

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as BQF President Karen Leftley discusses the importance of empowering team members to tackle issues within their sphere of influence, and how this frees senior managers to concentrate on strategic imperatives. Li…

1
Communicating Results with Impact 8:58

3M ago8:58

8:58

The way you present your project achievements could be the difference between driving impactful change and losing your audience entirely. Delve into the critical art of effectively communicating results with PMI Director Consultant Dennis Crommentuijn-Marsh. Drawing from his extensive experience and lessons learned, he offers practical advice on st…

1
Minisode #51: Identifying Operational Excellence 2:42

3M ago2:42

2:42

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as Marvin Cooke, Executive Vice President of Manufacturing at Toyota Motor Europe, shares what excellence looks like in his operations, emphasising the importance of visiting the workplace and engaging directly w…

1
Minisode #50: Empathy in Leadership 3:05

3M ago3:05

3:05

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Tanya Aitken, the CMI's Chief Product and Marketing Officer, as she emphasises the importance of empathy in leadership and how treating employees with respect can enhance loyalty, productivity, …

1
Use X Matrix to Determine the Vital Priorities 14:48

3M ago14:48

14:48

How do you deploy a strategy effectively and ensure it makes the impact that will elevate your organisation? In the final episode of our strategy-focused mini-series, PMI Partner Consultant Des Kelly shares how you can transform your organisation's strategy into a clear, actionable roadmap that everyone can follow using the X matrix. This powerful …

1
Minisode #49: AI and the Quality Profession 4:57

3M ago4:57

4:57

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Vince Desmond, CEO of the Chartered Quality Institute, shares his views that the quality profession is not yet ready for the challenges of AI. So, where do we go from here to seize the opportunities? Li…

1
A Model for Improvement at Any Level 10:57

4M ago10:57

10:57

How will you know that your reinvigorated strategy is an improvement? Join PMI Partner Consultant Des Kelly in the next episode of our strategy-focused mini-series as he delves into the art of defining clear, actionable objectives. Discover how to harness the power of the 3 Question Model from Nolan and Provost to sharpen your strategy, as Des guid…

1
Organise and Sequence Improvement Ideas Using AD and ID 12:22

4M ago12:22

12:22

Developing a successful strategy requires the transformation of abstract ideas into actionable plans, and this is where the Affinity Diagram and the Interrelationship Diagraph are invaluable. Join us for the sixth episode of our strategy-focused mini-series as we move on to top tools for establishing the end goals and objectives. PMI Partner Consul…

1
Use Force-Field to Understand the Perspectives, Actions and Consequences of Change 8:49

4M ago8:49

8:49

Are you aware of the invisible forces shaping the success or failure of your organisation's strategic goals? PMI Partner Consultant Des Kelly delves into the transformative power of the Force Field Analysis tool as our strategy-focused mini-series continues. The conversation illuminates how this tool can uncover the driving and hindering forces tha…

1
Evaluate your strategic position with SWOT 10:33

4M ago10:33

10:33

The business landscape can make or break your strategy. So you need to understand the strengths, weaknesses, opportunities, and threats facing your organisation in order to make informed decisions, identify potential risks, and leverage your competitive advantages. In the fourth episode of our strategy-focused mini-series, PMI Partner Consultant De…

1
Understanding Variation in Our People, Not Just Our Processes with Rosie Brighty at Divergent Consulting 41:36

4M ago41:36

41:36

Recognising and valuing neurodiversity isn't just about embracing differences—it's about unlocking the full potential of your workforce. Join us for our latest Leading For Business Excellence episode, where Rosie Brighty, founder of Divergent Consulting, shares her career journey with dyslexia, dyspraxia, and ADHD. Listen in as we uncover how inclu…

1
Understand External Influences using PESTEL 11:34

4M ago11:34

11:34

Understanding the macro environment is crucial for effective strategic decision-making, and PESTEL is a tool for helping you do this. Join us for the next episode in our strategy-focused mini-series as PMI Partner Consultant Des Kelly discusses this comprehensive framework for analysing changes to the status quo, underscoring the necessity of using…

1
Competitive Analysis Through Porter's 5 Forces 12:31

4M ago12:31

12:31

Are you proactive in identifying the forces that influence your business environment? By understanding and leveraging these forces, your organisation can navigate competitive landscapes more effectively and make informed strategic decisions that drive success. Join PMI Partner Consultant Des Kelly as our strategy-focused mini-series continues with …

1
Strategy and the Responsibilities of the Leadership Team 10:58

4M ago10:58

10:58

How do you ensure your business strategy is well-crafted and adaptable to the ever-evolving business landscape? In the first of a strategy-focused mini-series that will explore specific strategic tools and techniques, Des Kelly, PMI Partner Consultant, breaks down the three pivotal phases of strategy that every Leadership team needs to master: stra…

1
Minisode #48: Ethics and wisdom - The qualities of a good leader 2:44

4M ago2:44

2:44

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Professor Sally Mackey of The Royal Central School of Speech and Drama discusses the need for transparency and ethical behaviour when it comes to leading a team in order to foster trust and effective co…

1
Minisode #47: Management and Leadership - The number one driver of productivity 2:35

4M ago2:35

2:35

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Tanya Aitken, Chief Product and Marketing Officer at the Chartered Management Institute, shares her insights on how effective management and leadership programs within organisations lead to better resul…

1
Adapting VoC to Establish Voice of the Business 11:53

4M ago11:53

11:53

Have you ever questioned if your work is truly aligned with your customer's needs? Drawing on a coaching experience where a project team faced this very challenge, PMI Director Consultant Sean Buckland underscores the importance of defining value from the customer's perspective and differentiating it from the business's voice. Tune in for insights …

1
Minisode #46: Trusting Your Gut - The Key to Making Informed Decisions 2:02

4M ago2:02

2:02

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Vince Desmond, CEO of the Chartered Quality Institute, as he shares what advice he would give to those starting out in the quality profession. He highlights the importance of trusting your intui…

1
Driving Sustainable Improvement in a Global Organisation with Laura McLaren at Tesco 41:41

5M ago41:41

41:41

How can you turn everyday challenges into opportunities for team growth and innovation? In this episode of Leading for Business Excellence, Laura McLaren, the Global Head of Process Experience at Tesco, provides the answer and shares practical strategies for mastering Change Management and Continuous Improvement in large organisations. Hear why a h…

1
Psychology Essentials That Leaders Need to Know 14:55

5M ago14:55

14:55

Unlock the power of intrinsic motivation to engage your team in change. Join PMI Director Consultant and experienced Executive Coach Warren Knight as he shares valuable insights into the psychology of change. You’ll discover practical tips for empowering your team to not only accept but wholeheartedly embrace change to achieve organisational goals.…

1
Minisode #45: Industry Insights - Efficiency vs. Customer Outcomes 2:48

5M ago2:48

2:48

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Suraj Patel, Head of Operational Strategy at Capital One. He discusses cultural differences between sectors, emphasizing the focus on efficiency and bottom line in the utilities industry…

1
Minisode #44: How Brands Transform from a Crisis 5:10

5M ago5:10

5:10

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Katie Evans, Chief Marketing Officer at Burger King UK, shares examples of brands that have successfully adapted to changing consumer behaviours and expectations. Listen to the full episode here: https:…

1
Minisode #43: Rethinking Flexible Working 3:02

5M ago3:02

3:02

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we're joined by Emma Howard Boyd CBE, a leading voice on how we must develop systems to address climate issues and the intrinsically linked cost of living crisis, women leaders and diversity. From the p…

1
Common Control Chart Fallacies 14:52

5M ago14:52

14:52

Navigate the complexities of Control Charts with ease, as we clear up some common misconceptions. Drawing from years of experience reviewing, coaching, assessing, and approving projects, PMI Director Consultant Dennis Crommentuijn-Marsh reveals the most frequent mistakes he encounters so that you can recognise and avoid them in your own work. Wheth…

1
Operational Excellence Insights to Fuel Success with Marvin Cooke of Toyota Motor Europe 51:41

6M ago51:41

51:41

Visualise a vehicle rolling off the production line every 58 seconds. Each one driven by an organisation at the peak of operational excellence. Are you ready to join these world-renowned leaders in process mastery? In the latest episode of PMI's Leading for Business Excellence podcast, we’re in conversation with the Executive Vice President of Manu…

1
Evolving to Control Charts 15:27

6M ago15:27

15:27

Is your data telling the right story? The shift from simple data tables to Control Charts is more than a mere change in data representation; it's a transformative step towards data-driven decision-making. This progression, PMI Director Consultant Dennis Crommentuijn-Marsh explains, stems from a growing awareness of variation and its impact on our p…

1
Minisode #42 Banana Behaviours to Support Wellbeing 2:03

6M ago2:03

2:03

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Jon Manning, Founder & CEO of Arthur Ellis: Mental Health Support, as he talks through the “banana behaviours” that you can incorporate into your life today to improve your own mental health. Li…

1
Minisode #41: The Key to Solving Tough Business Problems 3:42

6M ago3:42

3:42

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we dive into the power of data analysis in problem-solving as Linda Linteau, Head of Global Continuous Improvement for SGRE Service, shares her experience of the book 'Understanding Variation' by Donald…

1
Control Charts: Walter Shewhart's Gift to Quality 15:15

6M ago15:15

15:15

Beyond its value as a statistical tool, the Control Chart is a symbol of excellence in operational efficiency and quality management that has shaped the world of Continuous Improvement. As we celebrate 100 years of Control Charts, PMI Director Consultant Dennis Crommentuijn-Marsh explores the history of Shewhart’s enduring legacy and gift to qualit…

1
Minisode #40 Leadership in the Hybrid Workplace 4:08

6M ago4:08

4:08

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Dr Nicola Millard, Principal Innovation Partner at BT Digital Solutions, as she talks about how we can engage with the next generation in the digital workplace. Listen to the full episod…

1
Minisode #39: Exemplary Customer Service 2:39

7M ago2:39

2:39

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we're joined by David Sheldon, Head of Continuous Improvement at St John Ambulance, as he reflects on his positive customer service encounters with the NHS Blood Donation service. Listen to the full epi…

1
How Effective Leaders Support a Learning Organisation 13:01

7M ago13:01

13:01

Effective leaders recognise that their organisation's ability to improve is fundamentally based upon its ability to learn. In this thought-provoking episode of Uncommon Sense, we delve into the transformative role leaders play in empowering teams to apply knowledge consciously, as PMI Director Consultant Warren Knight explains the changes you’ll ne…

1
How did Hill Helicopters Revolutionise the Aviation Industry? With Jason Hill at Hill Helicopters 39:00

7M ago39:00

39:00

Did you know that 20% of startups fail in their first year, and less than 50% make it to their fifth year? To help you beat the odds, Jason Hill, Chairman and Chief Engineer of Hill Helicopters, joins us in the Leading for Business Excellence studio to share his experience and views on the key ingredients for leading a startup venture. From a child…

1
Minisode #38: How The Environment Shapes Communication 4:05

7M ago4:05

4:05

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Claire Miles, former CEO at Yell, as she reflects on the need for Leaders to communicate more regularly, honestly, and openly with employees. Listen to the full episode here: https://pmi.co.uk/k…

Podcasts Worth a Listen

Process Management International (PMI Podcasts

Podcasts Worth a Listen

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