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Accelerate Your Performance is a weekly podcast hosted by Dr. Janet Pilcher, Managing Director of Studer Education and author of Hardwiring Excellence in Education. Every week, Janet highlights tactical and actionable strategies that leaders in educational organizations can hardwire to meet successful student, service, and people outcomes. Listen now, and you’ll see why it’s ranked by ListenNotes in the top 5% of podcasts worldwide. As she introduces a variety of pivotal leadership practices ...
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Healthcare Plus Podcast

Quint Studer and Dan Collard

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We are excited to share that the Busy Leader’s Podcast is getting a new look and feel. Now introducing…. The Healthcare Plus Podcast! Over the past three years, there has been overwhelming support for the Busy Leader’s Podcast – ranking it in the top 10% of podcasts in the U.S. What began as a tool to learn from leaders as we navigated the pandemic has evolved in recent years to focus in on the changemakers moving healthcare forward. The podcast’s new look and feel is intended to reflect and ...
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show series
 
How do leaders stay true to their values during challenging times? And how do they respond to critical incidents and make tough decisions? Listen and learn as Dr. Janet Pilcher and Dr. Pat Greco continue part two of their reflective conversation from last week where they address these questions and underscore how developing their people is at the h…
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What is impactful leadership? According to Dr. Janet Pilcher and returning guest, Dr. Pat Greco, it's all about making a difference, having a clear purpose, and creating meaningful and positive experiences for those they lead and serve. Listen now to hear part one of Janet and Pat's conversation about their key learnings over the past year, what it…
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Join Dr. Janet Pincher for a special conversation with Dr. Chris Hartley, Deputy Executive Director at the California Collaborative for Educational Excellence. Together they discuss the evolving educational priorities from both state and national perspectives. They also dig into California’s approach in building coherence around the services provid…
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What's more important than accountability? Join Dr. Janet Pilcher as she interviews Superintendent Bradley Roberson from the Oxford School District, who emphasizes the importance of focusing on daily actions that truly make a difference. Listen as he highlights the significance of creating a workplace culture that celebrates innovation, recognizes …
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What learning gains can students make when their teachers and leaders are practicing a growth mindset? Join Dr. Janet Pilcher as she interviews Principal Patches Calhoun and teacher Ms. LaTonya Smith from Della Davidson Elementary in Oxford, MS. Listen now to learn what it takes to create an inspiring workplace where mindset matters and students ac…
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On this episode of The Healthcare Plus Podcast, Quint Studer welcomes Kelvin Hanger and Maria Ashdown from Good Samaritan Hospital to discuss their approach to leadership, best practices for improving patient and employee experience, and the importance of finding joy and replenishment in your work. In his role as President and Chief Operating Offic…
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It may be the start of the summer, but it's prime planning time for educational leaders. Join Dr. Janet Pilcher as she explores three ways to think about building inspiring workplaces for our staff and inspiring classrooms for our students for the upcoming school year. Listen now as she highlights how educators and leaders can create remarkable exp…
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On this week’s episode of The Healthcare Plus Podcast, host Quint Studer is joined by special guest Dr. Riya Pulicharam, a pediatrician by training, certified clinical trials investigator, and co-founder of Caret Health. Over her 20+ year career, Dr. Pulicharam has led more than 500 studies and a number of initiatives focused on reducing total heal…
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How can school districts effectively cascade and communicate strategic plans? Join Dr. Janet Pilcher as she interviews Superintendent Todd Antony and Principal Jared Schaffer from the School District of Onalaska to hear how they emphasize clarity and alignment so people at all levels can be highly engaged and connected to the work of continuous imp…
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What insights and lessons can be unpacked from the previous school year? Join Dr. Janet Pilcher as she interviews Dr. Charan Cline, Superintendent of Redmond School District, to hear how he utilizes reflective practice to identify both bright spots and challenges. Listen as Dr. Cline elaborates on how scorecard and survey results are an opportune m…
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On this episode of the Healthcare Plus Podcast, Quint Studer hosts Dr. Stephanie Montgomery, Partner, Build a Brain, Build a Life, Build a Community, an organization committed to equipping every parent with the knowledge and tools needed to maximize their child’s brain capacity from day one. Stephanie’s career began in the classroom, where she deve…
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Purposefully pausing and reflecting paves the way for improvements and adjustments to be made in the upcoming school year. Join Dr. Janet Pilcher as she interviews Dr. Kathy Oropallo, a Leader Coach at Studer Education, to hear how she coaches her partners to evaluate the effectiveness of past strategies, celebrate wins, and address challenges. Kat…
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The end of the school year is packed with obligations and events, but making time to pause, reflect, and plan for the upcoming school year is essential for continued growth. Join Dr. Janet Pilcher as she advises leaders to pause and reflect on organizational results and the alignment and consistency of leadership practices. Listen as Janet presents…
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Can effective leadership create ripple effects that extend beyond school walls? Join Dr. Janet Pilcher as she connects with Lisa Nellessen Savage of the Pensacola News Journal to highlight the impact of CivicCon on the Pensacola community, and continue listening as she interviews Dr. Angela Bush of Jefferson County Schools, a recent CivicCon presen…
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What strategies can leaders use to navigate resistance to change and encourage employee buy-in? Join Dr. Janet Pilcher as she engages in a conversation with Mrs. Aubree Short, Principal of Los Tules Middle School in Tulare, California, to hear how surveys and rounding have proven to be pivotal tools in her journey toward school improvement. Aubree …
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On this episode of The Healthcare Plus Podcast, hosts Quint Studer and Dan Collard are joined by special guests Nick Porter and Tracy Jansen to announce the formation of the Post-Acute Leadership Institute (PALI), a leadership development program designed to help post-acute organizations and leaders succeed. Tracy and Nick are both founding members…
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Inviting input from high performers early and often in the change process is one of the major keys to managing resistance in organizations. Join Dr. Janet Pilcher as she welcomes Dr. Charlotte Boling, a Leader Coach at Studer Education, to share how she coaches her partners to proactively prepare employees for success throughout the change process.…
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How can leaders support high performers through organizational change? Join Dr. Janet Pilcher to hear actionable strategies for managing resistance to change among top performers. Listen now to hear how leaders can effectively guide employees through each phase of change, ensure a smoother transition process, and maintain high performance through o…
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What is rounding like in action? Join Dr. Janet Pilcher as she interviews Dr. Deanna Ashby, Senior Director of Coaching at Studer Education, to hear about how rounding has positively impacted three of her partner districts in Kentucky. DeDe shares insights into how Graves County, Oldham County, and Meade County Schools have each customized rounding…
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How do we build great workplace cultures to keep exceptional employees on our team? Join Dr. Janet Pilcher, author of Hardwiring Excellence in Education,, as she explains how rounding is key to building environments where employees feel motivated and deeply connected to their work. Janet emphasizes how rounding helps leaders address any challenges …
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On this episode of The Healthcare Plus Podcast, Quint Studer is joined by Mark Slyter, a senior healthcare executive who creates and executes breakthrough strategies that revitalize organizations at an accelerated pace. Currently, Mark works for CommonSpirit Health and serves as President and CEO of Dignity Health’s Arizona East Valley Market, wher…
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How can school districts prioritize amplifying student voice? Join Dr. Janet Pilcher, author of Hardwiring Excellence in Education, as she explores the impact of student feedback with Dr. Candace Pelt-Perez, Superintendent of Central Linn School District, and Celeste Van Cleave, District Business Manager. Together, they discuss the integration of s…
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It’s one thing to create a strategic plan, but it’s another altogether to execute it with precision. Join Dr. Janet Pilcher, author of Hardwiring Excellence in Education, as she speaks with Superintendent Brian Sica of Banks School District to hear how he initiated the strategic planning process and began regularly implementing short cycles of impr…
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On this episode of the Healthcare Plus Podcast, Dan Collard talks with Quint Studer and Katherine Meese, PhD about their newly co-authored book, The Human Margin: Building the Foundations of Trust, which will be published in March by Health Administration Press (ACHE). Dr. Meese discusses her research on creating an optimal work environment for hea…
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How do leading organizations stay ahead of the curve? Join Dr. Janet Pilcher, author of Hardwiring Excellence in Education, as she delves into the intricacies of strategic planning with Dr. Casey Blochowiak, a Coach Senior Director at Studer Education. As a companion to last week’s high-level overview of strategic planning, this week’s episode dive…
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Balancing the emotional and rational aspects of leadership is complex, but with strategic planning, organizations can build alignment to drive success. Join Dr. Janet Pilcher, author of Hardwiring Excellence in Education, as she outlines the steps involved in creating a strategic plan and identifies questions that leaders can answer to create organ…
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On this episode of The Healthcare Plus Podcast, Quint Studer welcomes special guest David Bartholomew to highlight the upcoming 2024 ACHE Congress: Big Ideas. David is the Senior Vice President of Learning at the American College of Healthcare Executives, a professional society for healthcare leaders committed to improving health. This year, the AC…
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Service excellence is a cornerstone of thriving organizations. Join Dr. Janet Pilcher as she revisits past episodes with Donna Kirby, Vice President of Experience at the Pensacola Blue Wahoos, to hear how she’s created a culture of service excellence within her team. Hear how Donna transforms customers into loyal fans and learn the three tactics sh…
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Dr. Janet Pilcher, author of Hardwiring Excellence in Education, wraps up her deep dive into mastering the art of constructive feedback. Joining her on this episode is Jon Malone, the Director and CEO of the Northwestern Illinois Association, to discuss the use of the three to one ratio in providing positive reinforcement while also challenging emp…
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Dr. Janet Pilcher, author of Hardwiring Excellence in Education, continues the conversation from last week about the pivotal role of feedback in achieving important people outcomes within organizations. Joining her is Dr. KK Owen, a leader coach at Studer Education, to explore effective tactics for delivering genuine, timely, and specific feedback …
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On this episode of The Healthcare Plus Podcast, Quint Studer hosts special guest Dan Gentry, President and CEO of the Association of University Programs in Health Administration (AUPHA). AUPHA is a global network of colleges, universities, faculty, individuals, and organizations dedicated to the improvement of health and healthcare delivery through…
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Receiving positive feedback is transformative. It builds confidence, reduces anxiety, and helps individuals improve. Listen now as Dr. Janet Pilcher, author of Hardwiring Excellence in Education, emphasizes the importance of praising what’s right and sets the stage for future episodes on tactics you can use to give constructive feedback to the empl…
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On this episode of The Healthcare Plus Podcast, Quint Studer welcomes special guest Crystal Broj, Enterprise Chief Digital Transformation Officer at MUSC Health. Since joining the MUSC leadership team in 2022, Crystal has worked to revolutionize MUSC’s healthcare processes and accelerate the delivery of products, solutions, and services to their pa…
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What is goodwill, and how do we know if we’re practicing it? Join Dr. Janet Pilcher as she guides us through the journey of measuring our own personal goodwill and explains how we can radiate it to others, even during the busiest season of the year. Listen as she reflects on how even the most routine of encounters can emit warmth when infused with …
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On this episode of The Healthcare Plus Podcast, Quint Studer hosts special guest Dr. David Grenache, Chief Scientific Officer of TriCore Reference Laboratories. Quint and David discuss how to replicate best practices, both in leadership and in medicine. Dr. Grenache shares examples of where he’s driven change through the implementation of best prac…
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How can leaders use Big, Hairy, Audacious Goals (BHAGs) as a strategic tool to achieve successful outcomes? Join Dr. Janet Pilcher for the latest episode of the Accelerate Your Performance podcast where she defines what a BHAG is and urges organizations to set such long-term goals guided by core values and purpose to succeed in a world shaped by th…
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Join Dr. Janet Pilcher as she engages in a conversation with Dr. Shelly Viramontez, Superintendent, and Ms. Whitney Holton, Associate Superintendent, of Campbell Union School District in Campbell, California. Dr. Viramontez discusses her commitment to leadership development, particularly focusing on aligning systems and streamlining processes so le…
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In this engaging episode of the Healthcare Plus podcast, host Dan Collard welcomes Marty Bonick, president and CEO of Ardent Health Services, as they delve into Marty's extensive background in healthcare leadership and his unique perspective as a patient. Marty's journey comes full circle as he shares his experiences as an administrative fellow, ju…
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How do gratitude and goodwill enhance the quality and richness of life? Join Dr. Janet Pilcher as she invites us to reflect on the power of small acts that, when multiplied, shape a more harmonious and compassionate world. Listen as Janet reminds us to create a context of warmth and balance with every gentle gesture of goodness leading to the next.…
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Join us for part two of Dr. Janet Pilcher’s thought-provoking conversation with Superintendent Rob Clayton of Warren County Public Schools. In this episode, they dive into how Mr. Clayton has built trust, courage, ownership, and commitment with his team by leading with intention and transparency to achieve organizational excellence. They also discu…
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Join us as Dr. Janet Pilcher sits down with Mr. Rob Clayton of Warren County Public Schools for a compelling conversation about accountability, leadership consistency, and the transformative power of intentional communication. Tune in as Mr. Clayton describes the role of accountability in achieving organizational goals and how he is actively embedd…
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On this episode of The Healthcare Plus Podcast, host Quint Studer is joined by TriHealth CEO, Mark Clement. In 2015, TriHealth’s board, management team, and physician team embraced a bold vision to “get healthcare right” through an increased focus on population health and value-based care. Mark and his teams are committed to improving the health of…
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Join Dr. Janet Pilcher as she delves into the core principle of leadership accountability from her book, "Hardwiring Excellence in Education." Janet explains that leadership is more than just a title; it's about modeling the right behaviors and fostering ownership within an organization. Listen as she explores the critical role of individual accoun…
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What does reward and recognition look like in practice? Join Dr. Janet Pilcher for an insightful conversation with Dr. Jennifer Lowery from the Tea Area School District where we dig into this core principle of Reward and Recognition from Dr. Pilcher’s new book, “Hardwiring Excellence in Education.” Hear how Dr. Lowery has integrated this principle …
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On this episode of The Healthcare Plus Podcast, Quint Studer is joined by special guest Thomas Dahlborg, award-winning author of “From Heart to Head & Back Again: A Journey Through the Healthcare System” and President and CEO of Dahlborg HealthCARING Leadership Group, LLC (DHLG). Quint and Tom discuss why patient experience scores have been stagnan…
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What role does intentionality in connections play in shaping a strong organizational culture? Join Dr. Janet Pilcher as she interviews Mr. Al Betry of CESA 9 to discuss the strategies he uses to drive improvement, achieve remarkable outcomes, and create a culture where people want to come to work. We’ll explore the profound significance of exceptio…
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As we begin to focus on the principle of rewarding and recognizing others, please join us for a special episode where Dr. Janet Pilcher shares four valuable life lessons from one of her most influential mentors and friends, Ms. Georgia Blackmon. Although Ms. Blackmon recently passed away, her legacy as a visionary, community leader, political activ…
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On this special episode of The Healthcare Plus Podcast, host Dan Collard sits down with Quint Studer, co-founder of Healthcare Plus Solutions Group, and Katie Boston-Leary, Director of Nursing Programs, American Nurses Association to analyze key findings of the latest Models of Care Insight Study and what they mean for the healthcare industry. The …
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Would you like to strengthen communication within your organization? Listen along as Dr. Ryan Carpenter of the Estacada School District discusses how he establishes effective two-way communication through his implementation of daily huddles and scorecards. He explains how scorecards drive success and enhance communication while huddles allow teams …
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In this Accelerate Your Performance podcast episode, Dr. Janet Pilcher invites Dr. Ryan Carpenter, Superintendent of the Estacada School District, to discuss his efforts at enhancing communication at all levels in his district. Effective communication is a key part of an improvement mindset that extends to the workplace and the community, and Dr. C…
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