show episodes
 
Too often business leaders are forced to choose between the needs of their company and the needs of their employees. It’s a lose/lose scenario leaving managers burned out and workers seeking other opportunities. At Work for Humans, we believe work can be designed differently. When you design work like products people love, your company wins. Work becomes irresistible, employees passionately buy into their roles every day, and your company takes measurable strides towards your vision.
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show series
 
Most of us have preconceived notions about work, workers and employment that are so fundamental to how we think that we don’t notice them. The thing is, such preconceptions shape how large parts of society understand and solve problems. So when a problem is poorly framed, some potentially great solutions can’t be heard. In a previous episode we hea…
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In this episode of Work Matters, host Thomas Bertels welcomes Steve Crom, former chairman and partner emeritus of global consulting firm Oxygy. With over four decades of experience in transforming work and improving productivity for leading global companies, Steve shares his insights on managing across cultures and how national culture influences h…
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Christine Renaud always felt destined to be a teacher, but after training in education, she came to a disturbing realization – traditional schools were not created to develop students effectively. Determined to better support students’ learning, growth, and happiness, Christine founded Braindate, a pioneering technology company that has created tra…
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Despite their revolutionary zeal, followers of Marx have failed to create real economic democracies, frequently ending up with one-party systems that mirror the capitalist structures they sought to overthrow. A compelling alternative exists: a modern vision for economic democracy and employee-owned cooperatives. By examining the historical missteps…
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In this episode, host Thomas Bertels talks to Dennis Adsit, president of AdsumInsights, about employee development. Dennis explains why leaders should prioritize developing their employees. He starts by emphasizing the significance of people development beyond the altruistic perspective. Leaders who focus on developing their teams not only leave a …
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Kentaro Toyama spent a decade designing technologies to fight global poverty and improve education and health. As co-founder of Microsoft Research India lab, he made a troubling discovery – innovative technologies can’t create change on their own. Realizing that social progress depends more on people than on the technology they use, Kentaro became …
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Work for Humans wants to understand what people want from work – but every perspective is different. One person’s dream job is another person’s nightmare, making it challenging to define fulfilling work. Derek Sivers captures this struggle in his book, How to Live, which presents 27 drastically different yet equally valid life views. Through his wo…
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In this episode, Thomas and Ellen Frank-Miller, the founder of the Workforce and Organizational Research Center (WORC), explore the topic of job quality. Ellen explains the mission of WORC - creating an economy where every worker has a job worth having, and shares insights from a comprehensive review of over 3,000 peer-reviewed articles on manageri…
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Paul Zak has been on a quest for two decades to understand the neuroscience of human connection, human happiness, and effective teamwork. From the Pentagon to Fortune 500 boardrooms to the rainforest of Papua New Guinea, Paul’s research has now led him to found Immersion Neuroscience, the first company to track and measure real-time immersion in ex…
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Matt Higgins was a struggling teen, working at McDonald’s for $3.75/hr to put food on the table for his ailing mother. When he saw the pay increase offered to college students, he decided to do something unorthodox; he dropped out of high school, got his GED, and enrolled in college. Adults tried to talk him out of it, but Matt knew this was the ri…
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Work for Humans host Dart Lindsley experienced a distressing moment in the hospital when his father was left in a wheelchair facing a wall while awaiting radiology. This small but significant oversight in the hospital's system pointed to an issue in many major systems – a lack of human-centered care. Recognizing these widespread oversights, design …
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Joe Pine has a knack for seeing workplace trends ahead of others. As a co-founder of Strategic Horizons LLP, he has helped organizations innovatively increase economic value for over three decades. Joe is a pioneer behind the experience economy, and he is now trailblazing the concept of a transformation economy in his latest book. Join us as we dis…
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Many people offer predictions about the future of work, but only a handful are trained futurists who know how to influence that future effectively. Reanna Browne stands out by making the future of work her specialty. With a thorough academic background and a decade of experience in strategic foresight, Reanna guides public, private, and start-up co…
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Ever wondered how empathy fits into the fast-evolving workplace? Dive into the heart of the modern workplace with our latest EXtra! EXtra! episode featuring Sophie Wade. We explore the nuances of how technology is reshaping the future of work and the pivotal role of empathy in designing better workplaces and connecting diverse, multigenerational te…
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Artificial intelligence technologies are transforming our world, with innovations like LLMs and VR becoming part of everyday life and the workplace. Marlene de Koning, HR tech and experience expert, sees an opportunity to enhance employee well-being by improving how we use these technologies at work, bridging the gap between technology and business…
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Bill Duane has been navigating complex situations since he was a child, but facing his father’s death as an adult created an experience that he didn’t have an answer for. Trying to come to terms with his situation, Bill realized that what he needed wasn’t more safety – it was more meaning. Through his exploration of diverse disciplines like Buddhis…
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In this episode of EXtra! EXtra! Kiran and Debkanya chat with Dart Lindsley about why work is a product that people buy. Dart has been challenging existing mental models that see employees as mere 'inputs to production'. Instead, he wants to flip the model to plant the powerful idea that employees are customers who are all 'buying' work to fulfill …
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Losing your job in the U.S. means more than losing your income. It often means losing access to crucial medications and healthcare. Adrian Salazar, the Head of Culture and Integrity at SafetyWing, advocates for a shift away from fear-driven work decisions. Through his role, he is actively involved in creating a social safety net and the first-ever …
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For hundreds of years, Western culture has emphasized individualism, mirrored by many companies’ focus on quarterly profits. After seeing the limitations of this short-term thinking, futurist Ari Wallach decided to forge a new path through Longpath Labs. By focusing on generational empathy, Longpath’s work connects with past generations while simul…
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In this episode host Thomas Bertels welcomes Jeff Wald to discuss his book, "The End of Jobs." Jeff is the founder of WorkMarket, an enterprise software platform for managing freelancers, as well as several other tech companies. An active angel investor, startup advisor, and speaker, he previously held leadership roles in Financial Services with Ba…
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When Elena Aylott was asked to lead Global Communications and Employee Experience at Oriflame Cosmetics, she was disillusioned with the traditional, administrative focus of HR. Recognizing the opportunity to drive real change, Elena accepted the role and worked to shift Oriflame towards a new approach. By initiating change and focusing on human-cen…
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Thomas Huebl has firsthand experience with the deep-rooted nature of collective trauma. From engaging with Israeli descendants of Holocaust survivors to coaching executives at international firms, he understands just how deeply ingrained collective trauma is in society. For over 20 years, Thomas has been dedicated to leading dialogues on collective…
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In today's Work Matters, Thomas talks with Dart Lindsley, head of Global Process Excellence for People Operations at Google. He previously led the HR Transformation Planning and Analysis organization at Cisco Systems and is the host of the popular "Work for Humans" podcast. In this discussion, Dart unpacks what makes the middle manager role so chal…
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In a world where headlines often drown out research and analysis, the Pew Research Center stands out through its comprehensive studies and analyses. From demographics to societal issues, Associate Director of Research Juliana Horowitz helps us explore the facts behind American workplace trends. Dr. Juliana Horowitz is the Associate Director of Rese…
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Employee Experience = Customer Experience = Value This simple formula drives Sebastian Knepper's work as Head of HR PnX (People, Portfolio, and Product Experience) at Deutsche Telekom, Europe's leading telecommunications company. Sebastian is passionate about using HR tools and technology to create a customer-grade People Experience. In this episod…
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Every building comes with a set of expectations. Students are quiet in a library, but loud on a playground. Adults are focused in their deckchairs yet chatty on bar stools. Witnessing the limitations of conventional building design, Jan Golembiewski began to leverage design psychology to improve the lives of different groups, from inmates to the el…
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In this episode of Work Matters, Thomas Bertels welcomes Todd Cherches to discuss Visual Leadership. Todd is the CEO of BigBlueGumball, a leadership development and executive coaching firm. He is also an award-winning professor and lecturer at NYU and Columbia University and the author of "VisuaLeadership: Leveraging the Power of Visual Thinking in…
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In a world where company worth is often measured by profits alone, Yancey Strickler sought to create a company where values mattered more than just money. Throughout his career as an author and co-founder of Kickstarter and Metalabel, Yancey continuously advocates for a new view of success, emphasizing the impact companies can make beyond the finan…
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There is a clear divide at work between traditional finance-led companies and innovative, design-focused firms. Creative leaders face unique challenges, from guiding creative teams to addressing ethical dilemmas. As a design expert and creative at heart, Ekaterina Solomeina aims to revolutionize leadership education in this space through the Future…
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In today's Work Matters, Thomas talks with Gordon "Gordy" Curphy about effective teamwork. Gordy is the Managing Partner at Curphy Leadership Solutions, where he helps business leaders implement major change initiatives, develop and promote leadership, and build high performing teams. With over 30 years of leadership expertise, Gordy has written nu…
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Today we're joined by Jeff Hunter. Jeff is an award-winning entrepreneur and the Founder of Talentism – a philosophy and organization designed to help business leaders unleash the human potential within their organizations. By shifting their focus to the untapped potential of their employees, companies can unlock innovation and growth, harnessing h…
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Work and urban design are continuously evolving, but there’s something to be learned from one of the oldest multi-sided businesses in history – the Grand Bazaar. This intricate market has somehow managed to sustain itself for over 500 years without a single leader at the helm. Dr. Sharon Wohl has spent countless hours analyzing the design of the Gr…
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Welcome to Season 2 of EXtra! EXtra! We begin a brand new season with a brand new plan. It's 2024 and we are done pontificating on Employee Experience and why it matters. Because we all know it does. So in Season 2 we are asking the people who live and breathe EX and workplace culture to give us a peek into their playbook - the How-to guide to EX i…
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In today's Work Matters, Thomas Bertels discusses Transformational Leadership with Faisal Hogue. Faisal is an advisor, entrepreneur, thought leader, and technology innovator who has developed 20+ commercial business and technology platforms. He is the founder of SHADOKA and NextChapter and has worked with GE, MasterCard, American Express, PepsiCo, …
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According to Gartner Research, work friction costs employees 1.9 extra hours of work per day on routine tasks. For a company with 10,000 employees, that translates to a staggering loss of $78.4M annually. From excessive meetings to inefficient workplace processes, Christophe Martel is actively investigating the underlying causes of employee dissati…
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When Alice Katter moved from Europe to the U.S., she was startled by the prevalent 9-to-5 culture dominating her colleagues' lives. Witnessing many Americans trapped in this work-centric routine until retirement, Alice sought an alternative. Exploring the different approaches to work, she set out on a mission to help others discover connection, ins…
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It's been several years since the onset of our current pandemic labor market, yet large organizations still face challenges in recruiting and retaining top-tier talent. In response to this challenge, some organizations are leveraging new tools to source the skills they need from the talent they already have. Heather Yurko is a seasoned talent strat…
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When Joan Ryan stepped into the locker room to conduct her first post-game interview as a sports journalist, she was all but kicked out by the players. Feeling both unwelcome and undeterred, she made a firm decision to stick around and make a name for herself as one of the first female sports columnists in the country. Using over four decades of ex…
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Ray Dalio has long been hailed a hedge-fund titan, but investigative reporter Rob Copeland discovered there was more to the story than meets the eye. In his latest book, The Fund: Ray Dalio, Bridgewater Associates and the Unraveling of a Wall Street Legend, Copeland unfolds Ray Dalio’s principles as a grand display of pride that fosters a toxic wor…
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Juan Luis Betancourt, a seasoned business executive and human capital management expert, understood the vital role of meaningful connections from early in his career. Recognizing that a lack of authentic connections negatively impacts productivity and retention at organizations globally, Juan founded Humantelligence – a company that leverages analy…
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In today's Work Matters, Thomas welcomes Dr. Anna Tavis, Clinical Professor and Chair of the Human Capital Management Department at NYU School of Professional Studies. She previously held senior HR roles with Motorola, Nokia, United Technologies, and AIG, and is the co-author of "Humans at Work" (with Stela Lupushor). Anna unpacks the major trends …
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