Best Harini Podcasts (2024)

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E258 | Transforming Customer Success into a Growth Function with Entrust's Chief Customer Officer Harini Gokul 40:54

1h ago40:54

40:54

Today on the show we have Harini Gokul, the Chief Customer Officer of Entrust. In this episode, Harini shares her experience in transforming Entrust’s customer success function into a powerful growth engine. We dive into the strategies she used to align customer success with P&L goals, ensuring the team’s contribution to revenue growth. Harini also…

1
E260 | The PLG vs. SLG Debate: Surprising Insights from SaaS Benchmarks with Emilia Korczynska of User Pilot 49:18

1h ago49:18

49:18

Today on the show we have Emilia Korczynska, the VP of Marketing at Userpilot. In this episode, Emilia shares her insights into the ongoing debate between Product-Led Growth (PLG) and Sales-Led Growth (SLG) strategies in SaaS companies. Emilia shared surprising findings from Userpilot’s latest SaaS product metrics benchmark report, which challenge …

1
S2E13: How Does Rachna Kalra Drive Success in Book Promotion? 46:15

2h ago46:15

46:15

In the latest episode of The AboutHer Show, we had an insightful conversation with Rachna Kalra, the visionary behind Windword, a consultancy dedicated to promoting books. Rachna shared her journey into this unique field, reflecting on how her diverse childhood experiences shaped her path. She also offered valuable tips on book marketing, discussed…

1
S2E12: How Does Shobhika Jaju Navigate Career Challenges and Advocate for Women's Mental Health? 46:56

10h ago46:56

46:56

In this episode, we speak with Shobhika Jaju , a leading psychologist from Goa, about her journey into psychology, her challenges, and how she chose this career path. Shobhika shares practical tips for aspiring entrepreneurs and discusses how she balances her personal and professional life while coping with setbacks. She also addresses the barriers…

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E259 | Identifying Your Ideal Customer Profile: A Data-Driven Approach with Goodfit's CEO Harrison Rose 44:07

25m ago44:07

44:07

Today on the show we have Harrison Rose, CEO and Co-founder of GoodFit. In this episode, Harrison shares his journey from founding Paddle, a revenue delivery platform for B2B SaaS, to starting GoodFit, a company that helps businesses identify the right customers at the right time with the right message. We dive deep into the importance of identifyi…

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S2E11: How Did Tara Singh Vachani's Parents Inspire Her to Be the Best Version of Herself? 49:30

6d ago49:30

49:30

In this episode, we had an insightful conversation with Tara Singh Vachani, who shared her journey and experiences in the entrepreneurial world. She talked about Antara, her senior living venture, and the significant influence her parents have had on her life. Tara delved into the challenges she has faced in her entrepreneurial journey and how she …

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S2E10: How Can Modern Parenting Balance Sleep, Support, and Sanity with Rashima Swarup Verma? 39:23

7d ago39:23

39:23

Welcome to The About Her Show! In this episode, we had the pleasure of speaking with the celebrated author Rrashima Swarup Verma about her latest book, "Sleep, Support, and Sanity," which delves into the complexities of modern parenting. Rrashima shared her personal journey, transitioning from a daughter to a parent, and the inspiration behind her …

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E257 | How to Build a Customer Success Team Leveraging Subject Matter Experts with Szuyin Leow 46:05

13d ago46:05

46:05

Today on the show we have Szuyin Leow, the VP of Customer Experience at Transcend. In this episode, Szuyin shares her experience transitioning from IT security consulting to customer success, and how leveraging subject matter experts has transformed her approach to building effective CS teams. We then discuss the strategies and benefits of hiring i…

1
S2E9: Why Does Piyush Somani Believe Women Make Exceptional Leaders? 39:25

12d ago39:25

39:25

In this week's episode, we have life coach Piyush Somani, who reflects on the invaluable lessons of education and hard work imparted by his mother and discusses how his wife taught him to face challenges and limitations in life. He elaborates on his belief that women make better leaders than men, highlighting their multitasking abilities and essent…

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E256 | Community-Driven Development: Boosting Retention with Integrations with Biro Florin 45:26

23d ago45:26

45:26

Today on the show we have Biro Florin, a misfit, angel investor, exited founder, and show host of Misfit Founders. In this episode, Biro shares his experience in building successful integrations within the Atlassian marketplace. We then discussed how community-driven development can significantly enhance user retention and engagement. We wrapped up…

1
S2E8: How Does Legacy Influence Leadership? A Conversation with Priya Dutt 1:20:19

19d ago1:20:19

1:20:19

In this week's episode, we are honoured to have the acclaimed Priya Dutt join us for an enlightening conversation. Priya shares insights into her early life and the profound influence of her parents, Nargis and Sunil Dutt, particularly her father, on her journey. She delves into her initiation into politics, recounting her experiences in parliament…

1
E255 | Navigating Growth and Retention: Lessons from PostHog’s CEO, James Hawkins 42:36

21d ago42:36

42:36

Today on the show we have James Hawkins, CEO and co-founder of PostHog. In this episode, James shares his experience navigating growth and retention at PostHog. He discusses his journey from working in outbound sales to leading a product-led growth startup and the importance of an inbound-focused approach. We delve into how PostHog defined and focu…

1
S2E7: How Did Harini Srinivasan Transition from Bureaucrat to Full-Time Author? 40:09

28d ago40:09

40:09

This week on our podcast, we hosted Harini Srinivasan, a remarkable bureaucrat turned author. Harini shared her inspiring journey into writing, detailing how she juggled her career while transitioning to a full-time author. She candidly spoke about the challenges she faced and the incredible support from her family, particularly her mother and husb…

1
E254 | Reactivation Tactics: Transforming Cancellations into Customer Retention Opportunities with Baird Hall 40:22

1M ago40:22

40:22

Today on the show we have Baird Hall, the co-founder of Churnkey. In this episode, Baird shares his experience in developing effective reactivation campaigns and the importance of segmentation in retention strategies. We then discussed how small changes in retention tactics can have a monumental impact on high-volume subscription businesses, and th…

1
S2E6: How did Nadir and Peter defy stereotypes? 1:08:27

1M ago1:08:27

1:08:27

In today's episode, we are thrilled to welcome not one but two special guests. Joining us are Nadir and Peter, the dynamic hosts of the podcast Pops In A Pod. They will share their insights and experiences on the influential women in their lives and more. Nadir and Peter, not your typical dads, have chosen to challenge stereotypes by co-founding ‘P…

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E253 | Optimising Positioning, Messaging, and Buyer Enablement to Drive Customer Success with Jason Oakley 34:15

2M ago34:15

34:15

Today on the show we have Jason Oakley, the founder of Productive PMM and former Director of Product Marketing at Klue and Chili Piper. In this episode, Jason shares his experience in building product marketing from the ground up, focusing on the critical areas of positioning, messaging, and buyer enablement. We discussed how these elements play a …

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S2E5: How Did Maheshwari Chauhan Break Barriers to Reach the Paris Olympics? 44:38

1M ago44:38

44:38

This week on the show, we are thrilled to welcome Maheshwari Chauhan, a trailblazing skeet shooter. As she prepares to compete in the upcoming Paris Olympics, Maheshwari shares her inspiring journey into the world of skeet shooting, making history as the first woman from India to do so. In this episode, she delves into the importance of financial i…

1
E252 | Preventing Team Churn: Leadership Tactics for Retaining Talent with Mr Joe 51:19

1M ago51:19

51:19

Today on the show we have Joe Leech, a Coach to CEOs with 18 years of tech experience, working with over 30 startups and FTSE100 giants. In this episode, Joe shares his insights on retaining top talent and preventing team churn. We discussed the common mistakes leaders make in micromanagement and hiring and we wrapped up by exploring effective onbo…

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S2E4: Empowering Journeys - Anshu Mor on Passion, Comedy, and Gender Equality 1:00:07

2M ago1:00:07

1:00:07

Join us on an inspiring journey with Anshu Mor, who made a bold transition from a successful career at Microsoft to the captivating world of stand-up comedy. In our commitment to gender inclusivity, we're highlighting men like Anshu, who actively advocate for equality. He shares how his mother's influence profoundly shaped his views on gender equal…

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E251 | Pricing & Packaging for Long-Term Customer Retention with Mark Stiving 36:50

2M ago36:50

36:50

Today on the show we have Mark Stiving, the founder of Impact Pricing and author of "Selling Value", "Impact Pricing", and "Win Keep Grow". In this episode, Mark shares his experience in the intricacies of pricing and packaging strategies, emphasizing their impact on customer retention and expansion. We then discussed understanding customer value, …

1
S2E3: Shattering Stereotypes - How Did Shunali Khullar Shroff Break Through Gender Bias to Shape Her Story? 1:13:46

2M ago1:13:46

1:13:46

Join us for an enlightening conversation with Shunali Khullar Shroff, where she shares her journey from a carefree army childhood to becoming a successful author, columnist, and podcast host. Shunali reflects on the challenges she faced, including gender bias in her career and the invaluable influence of her mother as a role model. Discover Shunali…

1
E250 | How Disco Boosted Virality by Switching Activation Channels with Justin Vandehey 32:51

2M ago32:51

32:51

Today on the show we have Justin Vandehey, the Director of Partner Integrations and Development at Culture Amp. In this episode, Justin shares his experience in growing Disco, a Slack-based employee recognition platform, which was acquired by Culture Amp. We then discussed how Disco initially started as an email-based integration and the challenges…

1
S2E2: How Does Suhail Mathur View the Path to Gender Equality? 1:16:17

2M ago1:16:17

1:16:17

We are thrilled to introduce Suhail Mathur, our first male guest on the show. This is a significant step for us, as our show has traditionally featured only women. By including men like Suhail, we aim to broaden our perspectives and foster a more inclusive dialogue. Suhail, one of India’s foremost literary agents through his renowned agency, The Bo…

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E249 | Optimizing User Acquisition for Long-Term Retention with Planable's CMO, Miruna Dragomir 36:42

2M ago36:42

36:42

Today on the show we have Miruna Dragomir, CMO of Planable. In this episode, Miruna shares her experience in optimizing user acquisition for long-term retention. We discuss her transition from large corporations like Uber and Oracle to an early-stage startup, Planable, and how she built and scaled the marketing team. Miruna also delves into the int…

1
Pilot Episode - A Journey from UX Researcher to Product Manager 54:01

3M ago54:01

54:01

Send us a Text Message. What if your career path took an unexpected turn thanks to a chance encounter at a yoga class? In our pilot episode of "User Experience Research Confidential," we sit down with Ashley R, a former user experience researcher who found her true calling as a product manager. From studying cognitive science and animal cognition a…

1
S2E1: Shobhaa De - What Drove Her Journey from Journalist to Cultural Icon? 45:05

3M ago45:05

45:05

Join us for the Season 2 premiere of The AboutHer Show as we unveil the remarkable journey of Shobhaa De, a pioneering author, columnist, and social commentator. Known for her fearless writing and outspoken views, Shobha De has left an indelible mark on literature and society. In this episode, we delve into Shobhaa De's life, successes, and challen…

1
E248 | How Anti-Retention Metrics and Next Best Actions Boost Retention with Martin Gonto 37:32

2M ago37:32

37:32

Today on the show we have Martin Gonto, the Co-Founder and GTM advisor of HyperGrowth Partners and interim CMO at Vercel. In this episode, Gonto shares his experience in identifying and leveraging anti-retention metrics to optimize product strategies. We then discussed the concept of next best actions and how these strategic steps can significantly…

1
E247 | Mastering Mobile Retention: Insights from SoundCloud and VSCO with Andy Carvell from Phiture 44:35

3M ago44:35

44:35

Today on the show we have Andy Carvell, CEO and Co-Founder of Phiture. In this episode, Andy shares the framework Phiture uses to increase mobile app retention, drawing from his extensive work with companies like SoundCloud and VSCO. We discussed the future of mobile app interactions, including the potential of voice interfaces, AI, and wearable te…

1
82. What Ifs? ft. Aaron, Vihan, and Samved 42:29

3M ago42:29

42:29

What if Dinosaurs never went extinct? What if JFK wasn't assassinated? What if the Roman Empire never fell? What if Germany won WW2? In the last episode of the 2024 school year, the Podcast Club's Samved, Vihan, and Aaron join The Monarch Experience Podcast to discuss some fascinating historical "what ifs".…

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E246 | Optimizing Cancellation Flows to Reduce Churn: Unbounce’s Approach with Tamara Grominsky 41:10

3M ago41:10

41:10

Today on the show we have Tamara Grominsky, the Chief Strategy Officer at Unbounce. In this episode, Tamara shares her experience in optimizing cancellation flows to reduce churn. We then discussed how Unbounce implemented a data-driven approach to understand the reasons behind customer cancellations and how they tailored their strategies to differ…

1
E245 | Shaping Customer Discovery During Active Vs Passive Looking Phases with Ryan Singer 45:32

3M ago45:32

45:32

Today on the show we have Ryan Singer, the founder of Felt Presence and former head of strategy at Basecamp. In this episode, Ryan shares his experience in evolving the Shape Up framework to better fit diverse team structures and needs. We then discussed his insights on navigating customer engagement through the concepts of active vs. passive looki…

1
E244 | Enhancing Product and Customer Success Alignment to Deliver Customer Value with PagerDuty's VP of CS, Heather Brown 38:02

4M ago38:02

38:02

Today on the show we have Heather Brown, the VP of Global Commercial Sales and Customer Success at PagerDuty. In this episode, Heather shares her extensive experience in bridging the gap between product development and customer success to enhance company performance and customer value. We dive into the innovative strategies PagerDuty employs to ens…

1
E243 | Mitigating the Impact of Customer Champion Turnover with Customer.io's VP of Customer Experience, Natalie Onions 40:37

4M ago40:37

40:37

Today on the show, we have Natalie Onions, the Vice President of Customer Experience at Customer.io. In this episode, Natalie shares her in-depth insights into the crucial role of customer champions in driving customer success and what happens when these key individuals leave the company. We delve into the strategies that Customer.io employs to mit…

1
S1E52: What Inspired Sangeeta Relan to Champion Unstoppable Women and Break Barriers? 35:36

4M ago35:36

35:36

Welcome to the 52nd and final episode of the show, closing out Season 1 with a twist. Today, I, your host, have stepped into the guest spotlight. Joining me in the interviewer's seat is my dear friend Anjna. This is a chance for you to peek behind the curtain, hear my story, and get to know the person behind the microphone a little better. So, sit …

1
E242 | Navigating the Challenges of Product Management in Horizontal Products with Softr's Austin Yang 36:39

4M ago36:39

36:39

Today on the show we have Austin Yang, the Lead Product Manager of Softr. In this episode, Austin shares his experiences in the no-code space, particularly the unique challenges and opportunities it presents for product management. We then discussed the impact of horizontal products that serve multiple industries, and we wrapped up by discussing ho…

1
S1E51: How did Gagan Singh Break Barriers to Become a Trailblazing CEO? 47:12

4M ago47:12

47:12

This week, we had the pleasure of speaking with Gagan Singh, former CEO of Benetton India and a trailblazing philanthropist. Gagan's journey embodies the belief in unwavering determination, urging us to pursue our dreams with confidence and resilience. She shares insights on taking risks, seizing opportunities, and asserting our worth as women. Get…

1
E241 | Crafting Your Homepage to Increase Conversions and Boost Customer Retention with Rob and Anthony of Fletch PMM 51:27

5M ago51:27

51:27

Today on the show we have Rob Kaminski and Anthony Pierri, the partners of Fletch PMM. In this episode, Rob and Anthony share their journey in establishing Fletch PMM, a specialized firm helping early-stage B2B SaaS startups refine their website homepages. They delve into the pivotal role of a company’s homepage in positioning and messaging, crucia…

1
S1E50: How Does Gunjan Deveshwar Juggle Entrepreneurship and Motherhood? 46:06

5M ago46:06

46:06

This week, we explore the journey of Gunjan Deveshwar, a remarkable woman entrepreneur who embodies resilience and determination. Inspired by her mother's entrepreneurial spirit and the powerful women around her, she has learned to master the delicate art of balancing her personal and professional life while achieving remarkable success in her busi…

1
E240 | Embracing a Generalist Mindset and Flexibility in Career Growth: Céline Daley’s Journey to VP of Customer at DeepL 41:43

5M ago41:43

41:43

Today on the show we have Céline Daley, the VP of Customer at DeepL. In this episode, Céline shares her unique insights into embracing a generalist mindset and the role of flexibility in navigating tech careers. With a background that spans from marketing to customer success, and from startups to global companies, Céline's journey showcases the pow…

1
S1E49: What Inspired Shweta Aggarwal to Launch a Spanish School After Motherhood? 29:11

5M ago29:11

29:11

This week, we're thrilled to have Shweta Agarwal with us, a language expert who is the driving force behind Woodbridge Language School and Woodbridge libraries. Our conversation delves into the powerful theme of how childhood experiences shape our lives. Join us as Shweta shares her insights into this subtle yet profound influence fueled by her det…

1
E239 | Closing the Feedback Loop: Cycle's Journey to Boost Customer Retention 39:39

5M ago39:39

39:39

Today on the show we have Mehdi Boudoukhane, the CEO & co-founder of Cycle. In this episode, Mehdi shares his transformative journey from a data scientist in Johannesburg to launching Cycle, a company that seamlessly connects customer feedback with product development to close the feedback loop and enhance retention. We then delved into how Cycle l…

1
S1E48: Breaking the Mold- How does Shalini Sawker Redefine Success as a STEM Star and Bestselling Author? 35:27

5M ago35:27

35:27

In this episode, we're joined by Shalini Sawker, an engineer who seamlessly integrated her passion for writing into her career. From penning her first book at ten to thriving in engineering, Shalini's journey exemplifies the importance of embracing all facets of our identity for personal fulfilment. Her story inspires us to embrace our diverse tale…

1
E238 | Preventing Churn Through Strategic Objection Handling with Vendr's Lizzy Rosen 38:17

5M ago38:17

38:17

Today on the show we have Lizzy Rosen, the VP of Customer Success at Vendr. In this episode, Lizzy shares her extensive experience in shaping the future of SaaS buying and how Vendr is revolutionizing the sales process to make it more efficient and transparent. We delve into the heart of objection handling, discussing how strategic approaches can s…

1
81: MLB 2024 Season Preview 55:41

5M ago55:41

55:41

The Monarch Experience Podcast's biggest tradition continues as former Memorial students Mason and Jeremy join the podcast, this time with their brothers, Finn and Xander, to discuss the upcoming Major League Baseball season. We talk Yankees and Mets expectations, concern about Cole's elbow, why Pete Alonso should be paid, plus much more. And of co…

1
S1E47: How Does Ruchira Mittal Empower Writers and Unveil Destiny through Publishing and Tarot? 1:14:18

5M ago1:14:18

1:14:18

Welcome to this week's episode with Ruchira Mittal, where we explore the remarkable journey of the visionary Founding Editor of Quill Club Writers. Ruchira's story is one of resilience and positivity as she navigates through diverse experiences armed with confidence and hope. Join us as we delve into her captivating narrative, witnessing firsthand …

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E237 | Pivoting Strategies Amidst Rapid Expansion scaling Retention.com to $20M+ ARR with Adam Robinson 47:54

5M ago47:54

47:54

Today on the show we have Adam Robinson, the CEO and Co-Founder of Retention.com. In this episode, Adam shares his incredible journey of scaling Retention.com from zero to $20 million in ARR in just three and a half years, all without external funding. We delve into the pivotal moments and strategies that propelled the company's rapid expansion, an…

1
80: Time Traveling with Aaron D'Souza 33:57

6M ago33:57

33:57

Bet you didn't know we have a real life time traveler at MMMS? That's right, our very own Aaron D can time travel and he's taken all of your questions about the past and the future, and he answers them live, unrehearsed on this very special episode of The Monarch Experience Podcast. Who was the first person to milk a cow and why? What was life with…

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S1E46: Climbing the Corpoarte Ladder- How Raka Khashu Champions Women's Financial Empowerment? 50:29

6M ago50:29

50:29

In today's episode, we have Raka Khashu, a successful corporate executive whose insights on self-worth and financial independence are both inspiring and thought-provoking. Join us as we explore Raka's perspectives on the critical importance of women recognizing their own value, learning from one another, and finding energy in both their familial an…

1
E236 | From HelloFresh to Hotjar: Dissecting B2B vs. B2C Retention Strategies with Hotjar's CEO, Mohannad Ali 42:47

6M ago42:47

42:47

Today on the show we have Mohannad Ali, CEO of Hotjar. In this episode, Mohannad shares his journey from VP of Engineering at HelloFresh to leading Hotjar. We dive into the nuances of B2B vs. B2C churn and retention strategies, drawing on his unique experience across both sectors. The conversation highlights the importance of understanding early vs…

1
S1E45: Balancing Acts- How Sonal Shah Weaves Stories, Podcasts, and Parenthood? 59:31

6M ago59:31

59:31

In today's episode, we have Sonal Shah, a podcaster and a storyteller who believes that freedom of choice and trust are the keys to success and happiness. Join us as she challenges the notion that material comforts bring fulfilment, highlighting the importance of trust and faith, likening them to wings that empower individuals to soar beyond limita…

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