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E249 | Optimizing User Acquisition for Long-Term Retention with Planable's CMO, Miruna Dragomir

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Manage episode 423110573 series 2505086
Content provided by Andrew Michael. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andrew Michael or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Today on the show we have Miruna Dragomir, CMO of Planable.
In this episode, Miruna shares her experience in optimizing user acquisition for long-term retention.
We discuss her transition from large corporations like Uber and Oracle to an early-stage startup, Planable, and how she built and scaled the marketing team.
Miruna also delves into the integration of customer success and marketing, the retention strategies she used at Uber, and effective reactivation tactics.
We wrap up by exploring the challenges of B2B versus B2C marketing and the importance of creating user habits for sustained retention.
Mentioned Resources

Churn FM is brought to you by Vitally, the all-in-one Customer Success Platform and Chargebee, SaaS for effective revenue growth management.

  continue reading

Chapters

1. Introduction to Miruna Dragomir from Uber and Oracle to Planable (00:01:08)

2. Building the Marketing Team at Planable (00:03:42)

3. Integrating Customer Success and Marketing (00:04:49)

4. Retention Strategies at Uber (00:07:09)

5. Effective Reactivation Tactics (00:10:52)

6. Challenges of B2B vs. B2C Marketing (00:13:19)

7. Insights on Funnel Management (00:17:47)

8. Optimizing Paid Campaigns (00:19:38)

9. Final Thoughts and Takeaways (00:31:01)

251 episodes

Artwork
iconShare
 
Manage episode 423110573 series 2505086
Content provided by Andrew Michael. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andrew Michael or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Today on the show we have Miruna Dragomir, CMO of Planable.
In this episode, Miruna shares her experience in optimizing user acquisition for long-term retention.
We discuss her transition from large corporations like Uber and Oracle to an early-stage startup, Planable, and how she built and scaled the marketing team.
Miruna also delves into the integration of customer success and marketing, the retention strategies she used at Uber, and effective reactivation tactics.
We wrap up by exploring the challenges of B2B versus B2C marketing and the importance of creating user habits for sustained retention.
Mentioned Resources

Churn FM is brought to you by Vitally, the all-in-one Customer Success Platform and Chargebee, SaaS for effective revenue growth management.

  continue reading

Chapters

1. Introduction to Miruna Dragomir from Uber and Oracle to Planable (00:01:08)

2. Building the Marketing Team at Planable (00:03:42)

3. Integrating Customer Success and Marketing (00:04:49)

4. Retention Strategies at Uber (00:07:09)

5. Effective Reactivation Tactics (00:10:52)

6. Challenges of B2B vs. B2C Marketing (00:13:19)

7. Insights on Funnel Management (00:17:47)

8. Optimizing Paid Campaigns (00:19:38)

9. Final Thoughts and Takeaways (00:31:01)

251 episodes

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