Fresh advice about business and social media from Jay Baer.
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Fresh advice about business and social media from Jay Baer.
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An inside look at the unconventional choices of quality-obsessed creators – and the memorable things they made as a result. It's a show about trusting your intuition and your craft more than best practices and blueprints. Since 2016, Unthinkable has inspired creators to ship more personal, powerful work. In the era of AI and endless commodity content, that type of work is now urgent. Hosted by Jay Acunzo, founder of the Creator Kitchen.
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The Spirit Guides offers a behind-the-scenes look into how ordinary people became extraordinary influencers and entrepreneurs in the world of spirits, from whiskey wizards to rum rebels, bourbon buffs to tequila teachers. How did these people end up teaching the world about booze, cocktails, and beyond? What is it like to be on their very unusual entrepreneurial journey? With laughter, learning, and the answers you crave, this is the show that brings you the inside stories of your favorite s ...
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Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the contact center industry.
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Welcome to Epic Entrepreneurs! What does it take to build a real and thriving business in today’s world? As entrepreneurs and business owners, we went into business to have more freedom of time and money. Yet, the path of growing a business isn’t always filled with sunshine and rainbows. In this chart-topping show, host Bill Gilliland; author of the best-selling book “The Coach Approach” leverages his decades of experience coaching proven entrepreneurs to make more money, grow the right team ...
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We chat with B2B founders, CMOs, marketing & sales leaders about their successes, failures, what is working for them today in the B2B marketing world and everything in between. In each episode we dive deep into B2B topics including account-based marketing (ABM), demand generation, lead nurturing, sales and marketing alignment, automation, content marketing, marketing leadership and many more! Hosted by Shahin Hoda Produced by Shahin Hoda, Alexander Hipwell & Allysa Maywald from xGrowth.
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Snap Decisions gives you a behind-the-scenes look at the key decisions that shape how products, brands and personalities present themselves to the world. Two savvy marketers and Monday morning quarterbacks, Brian Marks and John Young, offer their analysis of marketing and tech news and interview fascinating people who make big decisions. Learn about unique journeys and how pivotal moments drove success.
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Trying to find ways to make your business stand out from the others; making it more visible, accessible and credible? Adam Gazari, a marketing outcome consultant and social media trainer and consultant will discuss the various ways to market your business via email marketing, content marketing, and the application of several social media sites such as Facebook, Twitter, Instagram and so on. Discover what is working, what is not working and learn actionable content marketing strategies and ti ...
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Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
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The RecruitingDaily podcast series focuses on real conversations with thought leaders and expert practitioners in human resources and talent acquisition. Exploring all things recruitment like employer branding, recruitment marketing or the latest technology innovations, this podcast shares helpful tips born out of the often humorous experiences of industry pros.
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Podcast by Cairnway
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Marketing Smarts is a weekly podcast featuring in-depth interviews with smart marketers from all walks of life. Hosted by MarketingProfs, this 30-minute, weekly podcast will deliver actionable insights and real advice to help you market smarter.
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The NONFICTION BRAND podcast features host DP Knudten, some regular guests, and special one-off interviews with master branders, with a special focus on the much needed, but often much misunderstood realms of personal and small business branding.
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Internet marketing doesn't have to be difficult. Done right, it's the most effective way to build an audience on-line. Done wrong, it's nothing more than a giant time-suck. Internet Marketing Best Practices Radio is hosted by Ricardo Bueno as a series of interviews and discussions with marketing thought leaders to help you bridge the gap between what's possible and what's practical for business development on the web.
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Welcome to the Leading with Data Podcast! The podcast for leaders seeking new, frontline-tested ways to use data for strategy, insights, and solving challenges. Throughout the Leading with Data Podcast series, business leaders from diverse industries will share how data is important to their business objectives and industry transformation. Our Leading with Data Podcast host is Jason Dorsey. Jason is the President and Co-Founder of The Center of Generational Kinetics, a research and strategy ...
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Welcome to the "Speaking of Wealth" podcast showcasing profit strategies for speakers, publishers, authors, consultants, and info-marketers. Learn valuable skills to make your business more successful, more passive, more automated, and more scalable. Your host, Jason Hartman interviews top-tier guests, bestselling authors and experts including; Dan Poynter (The Self-Publishing Manual), Harvey Mackay (Swim With The Sharks & Get Your Foot in the Door), Dan Millman (Way of the Peaceful Warrior) ...
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A show hosted by me, David Ventura, a specialist in training, educating and consulting on practical strategies for harnessing the power of Key Account Management (KAM) in SME’s today. In a world of diminishing customer loyalty, what can business leaders do to retain their top customers, while still adding value. In this podcast I explore some hands-on tips and tactics you can implement today – to remarkably shift your sales culture in your business. The episodes are designed to challenge you ...
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If you have a story to tell and are trying to find ways to make money sharing it, the Journey to Paid Speaking Gigs podcast is the answer. Listeners of the podcast are excited to discover how to find their voice to generate income and develop their speaking skills with Charles Clark. Charles and his Thrive Tribe team are among the world's leading coaches who are experts in helping speakers utilize their gift and get paid to do it but most importantly are passionate about helping the silent s ...
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Grit explores what it takes to create, build, and scale world-class organizations. It features weekly episodes highlighting the leaders who are pushing their companies to make a difference. This series is hosted by Joubin Mirzadegan, go to market operating partner at Kleiner Perkins, a venture capital firm investing in history-making founders.
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Rebroadcast | EP #204 Jay Baer: How to Accelerate B2B Success
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Legendary author of The Time to Win, and business growth advisor, Jay Baer, joins Shahin in this chat about how speed sells. People value their time more than ever which means that there is value to being fast in this industry. Whether it's replying to a client or even getting a project completed earlier than expected, every effort that can be comp…
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#226 President & COO Coinbase, Emilie Choi: Through the Storm
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Guest: Emilie Choi, president & COO of Coinbase After the collapse of FTX in 2022, “the whole industry was tarnished,” recalls Coinbase COO Emilie Choi. “Politicians came out criticizing crypto, saying it was a fraud.” But unlike FTX, Coinbase was a public company in the U.S. So when the SEC served it a Wells notice, announcing its intent to charge…
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Debunking Business Myths: The Leadership Blueprint for Contact Centers: Steve Bederman
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What if the biggest lessons you’ve learned about business and leadership were based on myths? In this episode of First Contact: Stories of the Call Center, Christian Montes hosts Steve Bederman, President of NobelBiz, as they dive into the truths behind common leadership misconceptions. Steve unpacks the “family culture” myth in businesses, breaks …
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Harnessing Teamwork for Creative Success with Reggie Tidwell
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This episode centers on the innovative design agency 40 Hearts, exploring its founders' collaborative approach to overcoming challenges in the design industry. The conversation emphasizes the significance of community, work-life balance, and how their unique business model redefines success beyond traditional hustle culture. • Overview of 40 Hearts…
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#225 CEO Lattice, Sarah Franklin: Trailblazer
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Guest: Sarah Franklin, CEO of Lattice As the CEO of a growing company, Lattice’s Sarah Franklin has learned that one of her most important contributions is taking a leap of faith. “You have to have the courage to be the first one to do it,” she says,” and to show that it can be done, and to pave the way so that then your team feels trust.” Sarah ca…
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Balancing Sales and Marketing for Growth in the APAC Region
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Shahin is joined by ANZ Regional VP of LogicMonitor, Caerl Murray, to chat about the nuances of developing a go-to-market strategy in ANZ as well as how to approach building a strong, successful team. This episode also covers... How to achieve messaging alignment between marketing and sales teams How to stand out to your customers And how team spor…
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#224 CTO & Co-Owner 37signals, David Heinemeier Hansson: Perfect Flow
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Guest: David Heinemeier Hansson, CTO & co-owner of 37signals and creator of Ruby on Rails 37signals CTO David Heinemeier Hansson has organized his life around his passions: Writing, racing sports cars, and coding. “ Why aren't we all doing that?” he wonders. “Why aren't we all trying to optimize our life in such a way that much of it is enjoyable?”…
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#223 Great Stories and Gritty Advice for 2025
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On this special episode of Grit, we look back at some of the coolest stories and best advice our guests have shared in 2024. Chapters: (00:49) - David Risher on his Amazon easter egg & moving on (07:02) - Jason Kilar on bouncing between relevance & irrelevance (15:13) - Eoghan McCabe on "re-founding" the company he started (22:59) - Mark Fields on …
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Rebroadcast | EP #201 Marc Washbourne: How to Acquire Enterprise & Move Up Market
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Shahin is joined by CEO of ReadyTech, Marc Washbourne, as they chat about the origins of ReadyTech and how you can move up your market too! What to expect in the episode... The challenges you face when you grow The transition strategies you can implement The team dynamics to make it in the enterprise market ReadyTech’s brand evolution Marc Washbour…
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Rebroadcast | EP #207 Guy Kawasaki: How to Think Remarkable
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Remarkable human, Guy Kawasaki, joins Shahin to tell us about his new book, Think Remarkable, and how Guy's findings can be implemented in not only marketing but in your own life too. About Guy Guy Kawasaki is the chief evangelist of Canva, author of Think Remarkable, host of the Remarkable People podcast, and adjunct professor of the University of…
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Rebroadcast | EP #196 Joerg Klueckmann: Stop Being Just a Data-Driven Marketing
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Head of Marketing of Finastra, Joerg Klueckmann, joins Shahin to chat about finding the balance between being a creative and data-driven marketer in the B2B space. What to expect in the episode... How to sell creative to leadership How to build a great creative team Using AI as a co-pilot With more than 20 years of leadership experience, Joerg tran…
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#222 CEO San Francisco Giants, Larry Baer: Winning Plays
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Guest: Larry Baer, CEO of the San Francisco Giants In 1992, Larry Baer was part of the ownership group that bought the San Francisco Giants and successfully prevented the team from being moved to Tampa, Florida. Back then, they had a big problem to solve: An old, uncomfortable ballpark that voters wanted to see replaced, but didn’t want to pay for.…
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Rebroadcast | EP #209 Stephanie McCredie: How to Use AI in Your ABM Strategy
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Stephanie McCredie, Senior Director for Top Accounts & Account-Based Marketing, Asia Pacific at Salesforce, joins Shahin in the episode to chat about AI in ABM. With AI being all the rage at this time, you've probably been using generative AI in your strategies and projects. But are you using AI to its full potential? This episode also covers... Ho…
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Activating your potential with Adam Knapp
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In this episode, we sit down with Adam Knapp, founder of Knapp Creative Coaching, to explore how you can unlock your full potential through personal and professional transformation. Adam shares his inspiring journey from decades as an educator, implementing holistic and collaborative teaching methods, to becoming a transformational coach. We dive i…
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#221 CEO & Chairman Sony Pictures, Tony Vinciquerra: Into the Fire
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Guest: Tony Vinciquerra, outgoing CEO of Sony Pictures Tony Vinciquerra never planned to get into the entertainment business, let alone to become one of the most powerful people in Hollywood. After seven years, he’s about to leave the CEO role at Sony Pictures (although he will stay on as chairman for one more year) and attributes much of his succe…
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What big questions should CX leaders ask to improve customer outcomes?
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On this episode, our expert guests from past episodes each share one big question that customer experience leaders need to ask themselves to deliver better customer outcomes — and explore practical ways to find the answers. We’ve revisited some of our most impactful topics and compiled eight of the best questions that you, a CX leader, need to ask …
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If AI had the answer, what’s your question? With Thomas Barta
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Join Vinnie and marketing leadership expert, Thomas Barta, as they chat about the role of AI in marketing, and whether AI is just a trendy distraction or a genuine game-changer in the industry. This episode also covers... Fundamentals of marketing CEO and customer expectations Creative opportunities About Thomas... Thomas Barta is the world’s premi…
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Sonic Sensation: Made Music Studio’s Joel Beckerman
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When we think of branding, we usually go right to what we see. But listen up - what we hear from a brand can be just as important as any other element in its identity. Joel Beckerman is the founder of Made Music Studio, which has created sonic identities and campaigns elements for top brands, like Corona, Burger King, HBO, AT&T, and Panera. Joel jo…
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#220 Former CEO Amazon Worldwide Consumer, Jeff Wilke: Exponential
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Guest: Jeff Wilke, former CEO of Amazon Worldwide Consumer and chairman of Re:Build Manufacturing Jeff Wilke worked more than 20 years at Amazon, overseeing the million-person team that speedily gets packages from warehouses to doorsteps. In hindsight, he observes that Amazon Prime’s exponential growth was actually an incremental daily process. “I …
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Why Marketers Should Lean Into Creativity
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Joining Shahin and Vinnie is Marketing Director (ANZ) at HP, Ruben Ahmed. They got to chat about all things creativity and efficiency in marketing, and what marketers should be doing to stand out. This episode also covers... Long-term vs short-term marketing focus Cultivating a niche The importance of understanding P&L How to build trust in your te…
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#219 CEO Tanium, Dan Streetman: Critical Responsibility
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Guest: Dan Streetman, CEO of Tanium A graduate of West Point who served in Iraq combat operations, Tanium CEO Dan Streetman can’t help but compare his business career to his military experience. Understanding huge structures and processes is a crucial skill at both Tanium and in the Army, he says, as are the skills for aligning people around a shar…
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Navigating Business Growth: The hipages Story
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Joining Shahin on the podcast is CEO & Founder of hipages, Roby Sharon-Zipser. He spoke about the journey of this Aussie company; from the origin story, to getting through the COVID-period, and to where they are now, hipages continues to smash their growth targets. This episode also covers... The role and evolution of being a CEO How to adapt to co…
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#218 CEO Etsy, Josh Silverman: Second Acts
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Guest: Josh Silverman, CEO of Etsy When Josh Silverman joined the board of Etsy, he had one condition: “Don’t ask me to the be the CEO.” And technically, they didn’t ask. One day, he got a phone call informing him the board had elected him as the new CEO, just days before an earnings miss. He knew the odds were against him — layoffs would be necess…
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How can brands turn customer success into their second growth engine? (feat. Daphne Costa Lopes of HubSpot)
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On this episode, we discuss how B2B brands can turn customer success into a powerful engine for sustainable growth. While new customer acquisition acts as the primary growth driver for most B2B brands, the potential for customer success to contribute to growth should not be overlooked. Customer success teams play a critical role in reducing churn a…
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Director of Marketing (APJ) of Smartsheet, Laura Jenkins, shares with us her experience of being a one-woman marketing band in the Asia-Pacific region, and where her journey has led her today with the company. This episode also covers... Regional differences with campaigns How to navigate working in a sales-led organisation How to deal with HQ bein…
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BizX Insights: Jay Baer's 6 Steps to Speed Up Your Business Success
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In this podcast, we explore key business insights from Jay Baer’s impactful presentation at BizX. As a 7th-generation entrepreneur and marketing expert, Jay outlines six actionable strategies to harness speed as a competitive advantage in business. Whether you're looking to improve customer satisfaction or streamline operations, these tactics can t…
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#217 CEO & Co-Founder Codeium, Varun Mohan w/ Leigh Marie Braswell: Limitless
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Guests: Varun Mohan, CEO & Co-Founder of Codeium; and Leigh Marie Braswell, partner at Kleiner Perkins “A lot of people are really bad at knowing what good is,” says Codeium CEO Varun Mohan. Specifically, he’s thinking of startups that hire based on a “logo” — a well-known company on the résumé — rather than exceptional talent. Codeium is based in …
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You Are Your Best Equipment: Invest in Yourself for Success
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In this podcast, we’re diving into the concept that you are your best equipment and why it’s essential to treat yourself as your most valuable asset. Just as you wouldn’t skip maintenance on crucial tools, your own self-care can’t be overlooked if you want to reach and sustain your goals. We’ll cover three key areas for self-investment: physical, m…
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What's Next for Contact Centers? Leadership, CX, and AI Insights: Colleen Beers
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In this episode of First Contact: Stories of the Call Center, we sit down with Colleen Beers, a dynamic leader with over 20 years of experience in transforming the contact center and CX industry. From her journey from a call center agent to a top executive, Colleen shares invaluable insights on leadership, employee empowerment, and the future of cu…
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How to Become a Board Member as a Marketer
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How does a Marketer get on the board? Well, Anne Massey from the CEO Institute and chair of a collective group of organisations joins Shahin to delve into how you can get a seat at the table. This episode also covers... Why it’s so important for marketing to be on the board The do’s and don’ts of getting on the board Your relationship with the CEO …
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#216 Founder Khan Academy, Sal Khan: Dangerously Curious
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Guest: Sal Khan, founder of Khan Academy AI is poised to change nearly every business, but few are changing as quickly as education. And Sal Khan, who has spend more than a decade manually creating more than 7,000 educational videos, says that’s a good thing. He’s encouraged Khan Academy to focus on “disrupt[ing] ourselves ... more than almost any …
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#011 Perfect Your Communication Style with Practice
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IN THIS EPISODE How ‘in tune’ are you with the qualities, traits and characteristics that make up your personality? How does your personality affect the results you have with your key account relationships? If you are in tune with who YOU are, let me ask: how well can you read other people? Do you use your knowledge and reflection to change the way…
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#004 Crafting Talk Triggers with Jay Baer
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IN THIS EPISODE: How many of your Key Account contacts have a story to tell about their (customer) experience of you? I am not talking about a prompted testimonial packed with marketing quotes, engineered to pitch your products and services to a new audience. I am also not meaning a review of the features and benefits they enjoy from using your sol…
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#006 What does a strategic conversation look like?
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IN THIS EPISODE: Do you wish your team members were having more strategic conversations with your key accounts? Do you have a clear understanding of what strategy is? Does your team have a clear understanding of what strategy is? It’s fair to say that the S word – strategy – gets bandied around a lot in business - we even talk about it as one of ou…
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#013 Account Management is Where Marketing Starts, with Bryony Thomas
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IN THIS EPISODE... Sales and Marketing is like stealing your neighbour’s cat…and in this episode, I talk to Bryony Thomas at Watertight Marketing to find out why. Bryony is the creator of the Watertight Marketing methodology, captured in her best-selling book of the same name which acts as the hub to a suite of thinking tools that have been designe…
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#012 Selling Through Partnering, with Fred Copestake
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IN THIS EPISODE Do you tell your clients that you work in partnership? What evidence do you have to reassure them that the statement is, in fact, true? What are the qualities of a good partnership? Does your team possess the skills required to forge strong win:win relationships, built on trust, transparency, transparency, comfort with change and in…
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#003 Be a Value Creator, not a Cost Generator
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IN THIS EPISODE: In today’s world we could categorise organisations into two camps: those that add value, and those that add COST. Why type of organisation are you? What is your definition of value? How will you know when you are adding and creating value for your customers? Do your most important clients know the extra lengths you go to provide th…
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#009 A Conversation about Race in KAM, with Sharon Amesu
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IN THIS EPISODE... When was the last time you had a conversation about racism? Perhaps, like so many, these conversations are triggered within your circles, by high-profile cases of injustice in the media or by your own personal experiences on the receiving end of overt or covert prejudice. Or perhaps… like so many, you have NEVER had a conversatio…
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#005 The Five Types of Talk Triggers with Jay Baer
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IN THIS EPISODE: I continue my discussion with Jay Baer, Hall of Fame Keynote speaker and the author of SIX best-selling books which all point to the importance of the customer experience. One of those books is ‘Talk Triggers’ which delves into creating intentional mechanisms within the day to day carrying out of your business which spur your custo…
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IN THIS EPISODE: “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” – Abraham Lincoln, 16th President of the United States “By Failing to prepare, you are preparing to fail.” – Benjamin Franklin, one of the Founding Fathers of the United States “Good fortune is what happens when opportunity meets with planni…
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#008 Five Reasons your KAM Programme is Failing
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IN THIS EPISODE: Key account management is a beautifully simple business basic…one that isn’t that easy! If it was, we’d all be doing it brilliantly wouldn’t we? Like most working practices in business, there are a handful of common, or typical reasons why a KAM culture struggles to get off the ground in an organisation. In this episode, I seek to …
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IN THIS EPISODE Do you have LOYAL customers? What does loyalty mean to you? Is it a destination where happy customers, who love what you do, gather to bathe in the success that your product or service has brought them? Or is it more than that…? Rather than a destination, is it an on-going journey of moments that inspire your loyal customers to comm…
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#007 Mind the Intergenerational Gap with Henry Rose Lee
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IN THIS EPISODE… Have you ever found yourself struggling to understand, or get along, with people who are older or younger than you? Perhaps a clash in communications style, working preferences, belief systems, values or motivational needs? Many of the business leaders that we talk to in our work at Front&Centre® tell us how difficult they find dri…
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#001 Importance of a KAM Culture in today's modern marketplace
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In this episode David Ventura, your host, explores the following BIG question: What is a KAM culture and why is it so important in today’s market? But first: what is KAM? We all know that businesses love a TLA (Three Letter Acronyms) and KAM is just another one of those. It stands for Key Account Management. Many businesses we meet are naturally fa…
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Growth Through Acquisition: The efex Story told by Nick Sheehan
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For his third appearance on the show, CEO of efex, Nick Sheehan joins Shahin in sharing the story of efex and how they've used mergers and acquisitions to grow their business into the national name it is today. This episode also covers... The realisation that M&A can be a great growth channel The evolution of leadership Mistakes and fear Balancing …
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#215 COO Rippling Matt MacInnis: Learn the Engine
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Guest: Matt MacInnis, COO of Rippling One of the most important things a non-founder can do, says Rippling COO Matt MacInnis, is to learn how to operate in the context of the company they’re joining. His CEO, Parker Conrad, “spikes” in certain skill areas, and the rest of the executive team needs to maximize his ability to thrive while “taking care…
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