Gathering industry professionals to discuss the state of the market, trends in fraud, and the future of ecommerce.
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The Breakthrough Hiring Show: Recruiting and Talent Acquisition Conversations
James Mackey: Recruiting, Talent Acquisition, Hiring, SaaS, Tech, Startups, growth-stage, RPO, James Mackey, Diversity and Inclusion, HR, Human Resources, business, Retention Strategies, Onboarding Process, Recruitment Metrics, Job Boards, Social Media Re
Welcome to The Breakthrough Hiring Show! We are on a mission to help leaders make hiring a competitive advantage. Join our host, James Mackey, and guests as they discuss various topics, with episodes ranging from high-level thought leadership to the tactical implementation of process and technology. You will learn how to: - Shift your team’s culture to a talent-first organization. - Develop a step-by-step guide to hiring and empowering top talent. - Leverage data, process, and technology to ...
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Podcast by EYStudios
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EP 147: AI-Driven Interview Intelligence: Revolutionizing Recruitment with Mark Simpson, CEO of Pillar
44:27
44:27
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James Mackey, CEO of a leading RPO provider, SecureVision, and Elijah Elkins, CEO of Avoda, a highly rated global recruiting firm, co-host Pillar’s CEO, Mark Simpson, in our special series on AI for Hiring. Discover how Pillar’s interview intelligence platform enhances efficiency, reduces bias, and integrates seamlessly with tools like Zoom to crea…
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EP 146: AI in Action: The blueprint for smarter hiring with the CEO of BrightHire
39:22
39:22
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James Mackey, CEO of a leading RPO provider, SecureVision, and Elijah Elkins, CEO of Avoda, a highly rated global recruiting firm, co-host BrightHire’s CEO, Ben Sesser, in our special series on AI for Hiring. In this episode they uncover the ways AI is optimizing how companies recruit talent. Ben shares valuable insights into how BrightHire's platf…
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EP 145: Exploring job market dynamics: non-competes, solo businesses, and work mindsets with Joel Lalgee
51:52
51:52
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Join host James Mackey and his guest Joel Lalgee, host of The Realest Recruiter, as they dissect the FTC proposal to ban non-competes, weighing its impact on businesses and employees. Discover the balance between protecting business interests and fostering employee freedom, and how emerging trends are reshaping the recruitment industry. 0:00 Naviga…
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EP 144: Leveraging AI for hiring with Steve Bartel, Founder & CEO of Gem
32:56
32:56
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In this episode, host James Mackey, CEO of SecureVision RPO, and Steve Bartel, Founder & CEO of Gem, dive into AI-driven talent acquisition, exploring its potential for recruitment processes. They discuss the intricacies and challenges of incorporating AI in talent acquisition, from leveraging AI to streamline sourcing and candidate evaluation to m…
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EP 143: Tech industry's hiring landscape and ethical quandaries of AI, with Daniel Chait, CEO of Greenhouse
34:40
34:40
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34:40
Join host James Mackey as he discusses the latest in tech industry hiring with Daniel Chait, CEO of Greenhouse. They explore the state of hiring, increased applicant ratios, and the disconnect between hiring plans and budgets. Discover the impact of AI on recruitment, potential biases therein, and the future of work in a shifting market. 0:00 Tech …
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EP 142: ATS Evolution and Talent Strategies with Anton Boner, Co-Founder of Screenloop
43:28
43:28
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Join host James Mackey in an insightful conversation with Anton Boner, Co-Founder of Screenloop, as they discuss the creation of a groundbreaking ATS platform. From AI-powered recruitment to optimizing processes for hyper-growth companies, discover the keys to enhancing candidate experience, improving hiring metrics, and tackling biases in job desc…
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EP 141: Navigating tech hiring trends and cultivating inclusive teams with Shathiya Rengalwar.
23:25
23:25
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23:25
Join us as host James Mackey and his guest Shathiya Rengalwar, People Leader, unpack the intricacies of tech hiring, discussing the surge in layoffs and the subsequent challenges for hiring teams. Explore talent acquisition strategies, emphasizing the pivotal role of networking and relationship investments. The episode also sheds light on building …
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EP 140: Navigating Talent Acquisition from Series C to Series E with Cassandra Mingus, Director of Talent Acquisition at Signifyd
31:13
31:13
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31:13
Join host James Mackey and his guest Cassandra Mingus, Director of Talent Acquisition at Signifyd, as she shares her career journey from recruiter to tech leader in a late-stage company. In conversation with James Mackey, they explore lessons learned, the evolution of talent acquisition, and hiring strategies for success. Discover the importance of…
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EP 139: Mastering high-volume hiring and employee retention with Avi Singer, CEO & Founder at showd.me
28:23
28:23
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28:23
Join host James Mackey and Avi Singer, CEO & Founder at showd.me, as they discuss high-volume hiring in healthcare and tech, emphasizing systematic processes and the importance of a clear employee value proposition. Avi shares insights on online compliance training and adapting learning platforms for the healthcare industry. The episode concludes w…
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EP 138: Hiring strategies from Daniel Chait, CEO of Greenhouse, and Jamie Hodari, CEO of Industrious.
34:54
34:54
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Join host James Mackey as he sits down with Daniel Chait, CEO of Greenhouse, and Jamie Hodari, CEO of Industrious. This episode provides a fresh perspective on tech hiring and recruiting strategies. It emphasizes the need for self-awareness, a clear understanding of roles, and positive interpersonal dynamics in building successful teams. Moreover, …
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EP 137: Navigating the future of tech: Layoffs, consolidation, and Al impact with Steven Bartel, Co-founder and CEO of Gem
24:45
24:45
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The rapidly changing landscape of the tech industry presents a variety of challenges. In the latest episode of The Breakthrough Hiring Show, James Mackey hosted Steven Bartel, Co-founder and CEO of Gem, to discuss these dynamic trends. With a rich background in the tech sector and a keen eye on its future, Steve offered invaluable insights into lay…
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EP 100: Best of: Shauna Geraghty, SVP & Global Head of People & Talent at Talkdesk. Masterclass: quality of hire, predictive algorithms, the magic number to measure success.
47:44
47:44
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We're thrilled to be celebrating one of our most popular episodes. This episode really captured the attention of our listeners, and we couldn't be happier to revisit it and share it with new listeners too! As the first U.S. employee at Talkdesk, Shauna initially helped scale Talkdesk’s Marketing team, infrastructure, and activities from the ground …
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EP 136: The roadmap to successful leadership recruitment in tech with Laura MacKinnon, Chief People Officer at Clari.
28:41
28:41
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28:41
Join host James Mackey and his guest Laura MacKinnon, Chief People Officer at Clari as they share insights on defining leadership qualities for hiring, aligning strategies with market conditions, and driving cultural change in tech companies. Gain practical tips on setting criteria for executive hires, understanding long-term goals, and integrating…
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Brigette Korney: Former Groupon Senior Director, Payments & Fraud
19:30
19:30
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Gen AI and advancing technology is the key to customer experience — and a fraudster’s success Bridget Korney has seen and driven a lot of change at Groupon, an ecommerce pioneer that has survived and thrived for 15 years. Korney dropped in on The Fearless Commerce podcast to trace her 13-year career at Groupon and offer some insights for those look…
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EP 135: Cybersecurity industry’s current trends and challenges with Fayyaz Rajpari, Managing Partner at IntelliGuards.
22:16
22:16
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Dive into the world of cybersecurity with host James Mackey and his guest Fayyaz Rajpari, Managing Partner at IntelliGuards. Discover the nuances of cybersecurity hiring trends in a recessionary economy, the impact of layoffs, and the evolving job market dynamics. Learn about the demand for cybersecurity solutions and the challenges faced by small …
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EP 134: Minds Matter: The impact of psychology and authenticity on hiring success with Amit Yoran, Chairman and CEO at Tenable.
34:56
34:56
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Are you ready to challenge the way you think about hiring? Join us for a compelling episode as host James Mackey and his guest Amit Yoran, Chairman and CEO at Tenable, share the keys to hiring exceptional talent, emphasizing the transformative power of intellectual curiosity and self-awareness. Discover how these traits can reshape your team and or…
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EP 133: Recruiting Roots: Leadership, culture, and navigating change with Tim Betry, VP of People and Places at GoPro
36:15
36:15
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36:15
In this episode, host James Mackey discusses talent acquisition, leadership, and company culture with industry expert Tim Betry, VP of People & Places at GoPro. They dive into the connection between hiring and building an inclusive culture, while also discussing the challenges of adapting to the post-pandemic workplace. Discover how personal experi…
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David Cost: Rainbow Apparel Co. VP of Digital and Ecommerce
37:16
37:16
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The physical store isn’t dead, data inspires customer love and free shipping beats fast shipping nearly every time. David Cost, vice president of ecommerce and marketing at Rainbow Shops is an ecommerce innovator, a person who understands that trying something first can give you an edge. But when he joined us for The Fearless Commerce Podcast he ex…
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EP 132: Best of innovation and culture chats, with three leading experts.
23:38
23:38
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23:38
In this episode we wanted to put together for our listeners some of the best of our innovations in talent and culture chats. Shauna Geraghty, SVP & Global Head of People & Talent at Talkdesk, will share invaluable insights on optimizing the quality of hire. Debbie Shotwell, CPO at Stack Overflow, will delve into the secrets of developing a strong a…
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EP 131: Managing talent acquisition and scaling in a volatile market with Andrew Blevins, Head of Talent Acquisition at Cyberhaven
34:21
34:21
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34:21
Join host James Mackey and his guest, Andrew Blevins - Head of Talent Acquisition at Cyberhaven, for an insightful discussion on talent acquisition strategies in today's volatile job market. Gain valuable insights into hiring plans, budgeting, and agency support during uncertain times, and learn how to tackle talent acquisition challenges as your o…
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EP 130: Navigating leadership transitions and the future of work with Jennifer Christie, Chief People Officer at DocuSign
42:04
42:04
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42:04
Join host James Mackey as he speaks with Jennifer Christie, the Chief People Officer at DocuSign. Together, they will delve into the topic of leadership transitions and the changing landscape of HR in the tech industry. Gain insights into the impact of CEO transitions, the role of AI in HR, and what the future of work looks like. Discover new persp…
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Tara Mitchell: Signifyd Senior Director of Chargeback & Abuse Recoveries
24:50
24:50
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From secret agent film fan to fraud fighter: How to build a risk management career Tara Mitchell is an ecommerce superstar having worked in fraud and risk management at Etsy, Uber and Wish. The best part: She’s basically a self-taught expert. She can explain — and she did on The Fearless Commerce Podcast. But wait. There is more. Mitchell walked us…
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EP 129: Startup hiring roadmap. Charting success from day one with Kaitlyn Knopp, Founder & CEO of Pequity.
25:45
25:45
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Ever wondered how hiring strategies vary for different stages of a company? Get ready to decode the ins and outs of hiring in startups and scale-ups with host James Mackey and guest Kaitlyn Knopp, Founder & CEO of Pequity. Learn about the importance of hiring slowly, evaluating candidates, minimizing risk in hiring decisions, aligning on compensati…
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EP 128: Mastering executive hiring and growth strategies in tech with Jimmy Kim, Founder & CEO at Sendlane
33:50
33:50
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33:50
Dive into the world of executive hiring and growth strategies within the tech industry with host James Mackey and his guest Jimmy Kim, Founder & CEO at Sendlane. This conversation explores the crucial aspects of attracting, evaluating, and securing top talent. They discuss culture fit, balancing excitement and realism, and the intricate process of …
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EP 127: Leadership, transparency, and the future of work with Christian Sutherland-Wong, CEO at Glassdoor
38:03
38:03
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38:03
Join us for an engaging conversation with host James Mackey and Christian Sutherland-Wong, CEO at Glassdoor, as they explore career growth, workplace transparency, and the evolving world of workplace conversations. Discover Glassdoor's mission to promote transparency in the workplace, leveling the playing field for job seekers and employees. Explor…
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Brendan Witcher: Forrester Research VP & Principal Analyst, Digital Business & Strategy
34:32
34:32
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34:32
Forget what you know: Why unconventional wisdom is the future of retail Brendan Witcher, one of the leading thinkers on the future of ecommerce, stopped by The Fearless Commerce Podcast for a wide-ranging conversation about (spoiler alert) the future of ecommerce. Oh, but that’s not all. In a crisp conversation, Witcher unleashes his inner Dr. Phil…
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Finding your soulmate in retail can be a heartbreaking pursuit The Fearless Commerce Podcast sits down with Signifyd Data Analyst Phelim Killough to explore the ins and outs of customer loyalty in the age of one-click infidelity. Always the romantic, Killough explains how Soulmates, Hot Dates, Ghosters and Exes drift in and out of online retailers'…
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EP 126: Leading the Charge: Strategies for effective hiring and talent management for startups.
36:16
36:16
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Join host James Mackey as he explores top-notch leadership hiring strategies for startups with guest Steve Coulson, Founder & CEO at Kitt. They discuss the challenges of early-stage hiring and effective team management. Discover insights on CEOs' hiring tactics, promoting internal talent, talent attraction, improving hiring processes, and maintaini…
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J. Bennett: Signifyd Chief Customer Officer
41:11
41:11
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Finding and keeping online customers in a turbulent economy Signifyd Chief Customer Officer J. Bennett joins The Fearless Commerce Podcast to break down the state of commerce and share insights from Signifyd's recent consumer survey. He looks ahead at predictions for the holiday season and beyond. Bennett also shares strategies for merchants to com…
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EP 125: Leadership and hiring in times of crisis: Strategies for success with Parker Barrile, Partner at Norwest Venture
43:50
43:50
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43:50
Join host James Mackey and his guest, Parker Barrile, Partner at Norwest Venture Partners as they explore career progression, market dynamics, and the trials and triumphs of building thriving tech companies. Learn how market conditions and tech developments impact the HR landscape and gain a deeper understanding of the challenges faced by founders …
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EP 124: From downturn to rebound: Tech market resilience
32:10
32:10
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32:10
Come and join our open discussion with James Mackey, the host, and Tom Gerrity, the VP of People at RECUR. Learn how to effectively handle market downturns, cash burn challenges, and difficult decisions such as layoffs and shutdowns. They will also provide valuable insights on optimizing operations and leading teams through downturns, offering insp…
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EP 123: The Future of Work: Insights on resource management and talent acquisition.
32:46
32:46
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In this episode, our host James Mackey, and guest Waleed Mahmood, VP, Resource Management and Talent Acquisition at Digitas Health discuss the dynamic world of resource management and talent acquisition with a focus on the ever-evolving workplace landscape. From resource management in the tech industry to internal mobility and career development, t…
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EP 122: Striking the right chord: Balancing quality and speed in startup hiring.
35:34
35:34
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35:34
In this episode, you'll gain invaluable knowledge on startup hiring, retention, and salary strategies. Listen as industry experts, including Doug Camplejohn, CEO and Founder of Airspeed, and host James Mackey, share their expertise on cultivating a successful startup ecosystem. Learn why hiring slowly and firing quickly can be the key to building a…
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EP 121: Cracking the code of international hiring: Strategies, challenges, and embracing the startup mentality
26:19
26:19
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26:19
In this episode, host James Mackey sits down with Daniel Brodie CTO & Co-Founder at Cynerio, and Aya Naveh, Human Resources Director, to tackle the challenges of hiring for international sales teams, especially in the healthcare sector. Discover key strategies for success in the US market, including fostering a culture of adaptability, leveraging n…
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EP 120: The secret sauce to a successful startup: Building efficient teams, cultivating workplace culture, and onboarding strategies
39:05
39:05
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39:05
In this episode, host James Mackey and guest Andrew Gazdecki, Founder and CEO of Acquire.com, explore the art of scaling a startup while nurturing a strong company culture. They share insights on thoughtful hiring for a solid foundation, with a focus on efficiency. The discussion covers valuations, deliberate hiring, culture-building, and interview…
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EP 119: The ABCs of hiring quality leadership talent: Attraction, management, and retention for early to mid-stage organizations
37:57
37:57
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37:57
Join host James Mackey and his guest, Sandeep Bhadra, General Partner at Vertex Ventures, as they discuss the critical topic of hiring quality leadership talent. James and Sandeep share their expertise on various aspects of leadership hiring, common pitfalls to avoid when evaluating leadership talent, and the importance of operational roles in the …
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EP 118: Building high-performing teams in late stage: Shifting from culture fit to culture add with Gianna Driver, CHRO at Exabeam.
28:27
28:27
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28:27
Ready to revolutionize your hiring process and build high-performing teams that add value to your organization? Join our host James Mackey and Gianna Driver, Chief Human Resources Officer at Exabeam, and discover how to redefine 'culture fit' as 'culture add,' and boost innovation. They share insights on measuring diversity impact, addressing perfo…
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EP 117: Scaling success: Structured hiring and effective onboarding in scale-up organizations.
32:04
32:04
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32:04
Join our host James Mackey and his guest Jamie Olson, VP of People & Culture @ Continu, as they explore the keys to success in scale-up hiring. Learn about efficient processes, aligning with leadership, and the value of slowing down approvals. Discover the parallels between candidate and customer experiences, and how a strong onboarding process boo…
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EP 116: Mastering the art of running a category leading people organization with Debbie Shotwell CPO at Stack Overflow
39:32
39:32
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39:32
Come and join us for a fascinating conversation between our host, James Mackey, and his guest, Debbie Shotwell, the Chief People and Culture Officer at Stack Overflow. They will provide you with invaluable insights on how to run a people organization effectively. Discover how to establish a workplace culture driven by values, boost employee engagem…
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EP 115: Navigating uncharted territory in the tech market: Trust, retention, and adaptability in growing startups.
45:42
45:42
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In this episode, host James Mackey discusses the secrets of building a thriving business in uncharted territories specifically in the tech market, with Charles Frydenborg, CEO of MarketMuse. They share insights on fostering trust and retention within organizations, unveiling the power of radical transparency and the crucial role of adaptability in …
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EP 114: Maximizing team capabilities. Fractional consulting models for startup and growth stage.
41:27
41:27
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41:27
Join host James Mackey and his guest Chris Fezza, CEO & Co-Founder at Admin Within as they discuss the fractional consulting models and how companies of all sizes can benefit. Explore hiring strategies, network power, and how companies should think about building an internal rev ops team. Gain lessons on aligning technology with business needs and …
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EP 113: Leveraging talent in LATAM and upskilling strategies for workforce retention.
36:40
36:40
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36:40
Tomas O’Farrell, Co-Founder at Workana, joins our host James Mackey to discuss why we are seeing companies expand and shift remote teams to LATAM. They debate the complexities of upskilling at a large scale, exploring the relationship between layoffs, restructuring, and upskilling. Additionally, they break down retention rates on a departmental lev…
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EP 112: Scaling startups: Performance metrics, recruitment tools, and quality of hire.
50:56
50:56
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Join host James Mackey and his guest Charmien Fugelsang, Chief People Officer at nTop as they discuss the journey of scaling a startup and the lessons learned along the way. They dissect the core elements of quality of hire and efficiency, going over the intricacies of the hiring process, goal-setting, and fostering a culture of excellence. James a…
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EP 111: Strategic hiring for startups and the dangers of getting too big too fast.
56:47
56:47
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Join host James Mackey and Elemental's CEO, Pete Hunt, as they approach how businesses can effectively tap into their data, leverage AI, and manage team growth. They emphasize understanding both the technological and business aspects of data management, the transformative potential of AI, and the importance of people-centric hiring practices. 0:33 …
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EP 110: Performance Reviews. Rethinking evaluation systems and embracing Organizational Network Analysis
56:18
56:18
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56:18
Join host James Mackey and guests David Murray, Cofounder & President, and Joshua Merrill, Chief Executive Officer from Confirm as they challenge the status quo of performance evaluations. Gain insights into the limitations of outdated methods and explore the potential of Organizational Network Analysis to provide a holistic perspective. Discover t…
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EP 109: How to properly leverage staffing agencies and optimize engagement.
50:55
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In this episode, our host James Mackey discusses the world of staffing agencies with Steve Gage, CEO and Co-Founder of iLabor Network. They share valuable insights on leveraging staffing agencies effectively and offer practical advice for companies engaging with them. From understanding the critical application process elements to evaluating staffi…
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EP 108: Tech and VC market dynamics. Growth strategies, AI, and the economy.
41:55
41:55
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In this episode, our host James Mackey is joined by Sanket Merchant, Partner at PeakSpan Capital, to delve into the complexities of the current economic environment in the tech industry and its effects on businesses. They examine the supply and demand dynamics within the venture capital ecosystem, as well as the influence of generative AI on both b…
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EP 107: Northstar metrics and beyond: Strategies for transformative hiring success.
48:56
48:56
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Join host James Mackey and his guest Doug Landis, Growth Partner at Emergence Capital as they discuss the tech industry’s changing risk tolerance, adaptability, and smart decision-making for leaders. What is the impact of unit economics on bootstrapped organizations? Which compensation strategies can companies use amid high inflation? The answer to…
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EP 106: Navigating layoffs and post-layoff transformations. Maintaining company culture and encouraging strategic growth.
45:09
45:09
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45:09
Join host James Mackey on this episode as he sits down with David Hanrahan, Chief People Officer at Flare. Together, they discuss the difficult challenges executives face when recovering from layoffs and reorganizations in today's market conditions. David shares valuable insights from his experience at Eventbrite, explaining how the company navigat…
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EP 105: Insights on efficiency, robust succession planning, and ROI of a people-first culture.
36:32
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Prepare for a lively discussion between our host James Mackey and Colleen Ferrell, the Chief People Officer for North America at BCW Global, about the importance of investing in the right systems, harnessing the power of data and analytics, and crafting a robust succession plan. Their conversation takes an intriguing turn as they dive into the worl…
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