Best Tales From The Trunk Podcasts (2024)

1
An Announcement 1:38

9h ago1:38

1:38

Hello, dear listeners! I wanted to give you all an update about the show. To whit: I’m taking a bit of a break. The last five seasons have been incredible, and season six has been and will continue to be. Tales from the Trunk is in no way ending. We will be back on September 20th, when I’ll be talking to T. Kingfisher. In the mean time, here are so…

1
S3 E68 - Pioneer Stories from Ingham County Michigan 34:47

2h ago34:47

34:47

In this episode I explore pioneer recollections recorded in a book published in 1923 entitled "Pioneer History of Ingham County" by Mrs. Franc L. Adams. It covers stories written in 1873 by some of the pioneers who settled in Lansing and Mason. For more information on Michael Delaware, visit: https://michaeldelaware.com…

1
In The Devil's Beef Tub 1:08:00

1h ago1:08:00

1:08:00

Buck Ruxton’s Double Jigsaw Puzzle Murder Episode 159 takes us once again to the British Isles, our first excursion into Scotland with the story of a physician (some accounts call him a gynecologist) accused of dismembering his wife and the nanny of their children, scattering their parts in a deep bowl-like valley near the town of Moffat, so named …

1
The one with the epochal growth - Sarah Caminiti Head of US Customer Service at abcam E176 36:54

8h ago36:54

36:54

🎤🎞️This episode gets DEEP and REAL in “The one with the epochal growth” with Sarah Caminiti Head of US Customer Service at abcam in CX Passport Episode 176🎧 What’s in the episode?... CHAPTERS 0:00 Introduction 1:27 What is Epochal Growth? 3:11 The purpose of leadership in customer experience 5:48 How to create the RIGHT kind of CX team 11:00 Why is…

1
Only Death Can Cure Him 1:14:54

15h ago1:14:54

1:14:54

The Brickbat Moron Serial Murders Episode 210 is a dark journey through five murders in two widely-separated states, all perpetrated by a single, simple-minded man using bricks as weapons. Each case has enough drama to be an episode of its own, but taken together it's five times ugly. So hold on. AD-FREE EDITION Become a supporter of this podcast: …

1
S3 E67 - Stories of Pastimes and Entertainment in Benton Harbor 1870 - 1914 32:21

2d ago32:21

32:21

In this episode I revisit stories from Benton Harbor as written by James Pender in his 1915 publication "History of Benton Harbor: Tales of Village Days" and cover the chapters on pastimes and entertainment. We explore ice skating, roller skating, the circus, baseball, skeet shooting and more! For more information on Michael Delaware, visit: https:…

1
A Savage Attack In A Blackberry Patch 1:26:57

5h ago1:26:57

1:26:57

The True Crime Of Charles Wilson Against Mamie Walsh Episode 266 details a random, impulsive act in the wilds of frontier Oregon. When a pretty little 14 year old girl turns up brutally murdered and possibly raped, the town of Milwaukie and nearby villages teeter on the brink of mob violence for several weeks until... well, no spoilers here. AD-FRE…

1
S3 E66 - The History of the Kalamazoo House and the Tornado of 1834 22:58

6d ago22:58

22:58

In this episode I explore the history of the first hotel built in Kalamazoo in 1832, and also a letter a woman wrote about the story of a tornado that hit in 1834 when she was just six years old. For more information on Michael Delaware, visit: ⁠https://michaeldelaware.com

1
The Sicilian Trunk Job 1:05:41

10h ago1:05:41

1:05:41

he Murder of Philippo Caruso Episode 161 takes us on a trip across the Midwest from the Italian slums of Chicago, where a produce salesman meets a terrible fate at the hands of a countryman aboard a train to Pittsburgh where his body was found several days later. In this story, the police and the press work together to break down the brotherhood of…

1
The one with the hidden customer revenue - Anita Toth | The Hidden Revenue Hunter E175 32:56

9h ago32:56

32:56

🎤🎞️We’re going on a treasure hunt “The one with the hidden customer revenue” with Anita Toth | The Hidden Revenue Hunter in CX Passport Episode 175 🎧 What’s in the episode?... CHAPTERS 0:00 Introduction 1:49 - Anita's Origin Story in CX 4:21 - Addressing Cost-Cutting and Hidden Revenue 6:54 - Impact of Cost-Cutting on Customer Experience 8:35 - Tac…

1
Life, Confession And Atrocious Crimes Of Antoine Probst 1:07:04

1h ago1:07:04

1:07:04

The Cruel Murder Of The Deering Family Episode 177 has been adapted from an 1866 trial pamphlet published in Philadelphia. One of the earliest expressions of true crime in print, trial pamphlets were often embelleshed from newspaper accounts of a case, and like this one--a bloody mass murder on a farmer's family just after the civil war--were relea…

1
S3 E65 - The Grand Trunk Railroad Tragedy of 1893 in Battle Creek Michigan 53:41

3d ago53:41

53:41

In this episode, I explore the history of the Grand Trunk Railroad Tragedy of 1893 in Battle Creek, Michigan. The accident left 27 people dead and 36 people injured. Many of the deceased were burned beyond recognition. Two men were charged with manslaughter, but both were ultimately acquitted. It is a dark and graphic story. Warning: Graphic Conten…

1
The Case Of The Kidnapped Incubator Baby 2:02:22

1d ago2:02:22

2:02:22

Fiasco at the World’s Fair There’s a lot of crazy in episode 167, and it’s a little confusing at first because there’s so much of it going around, but even once the source of the crazy is obvious, the story is just picking up. I never thought I’d be doing a crime story about a child custody case, but I never heard of a child custody case like this …

1
S3 E64 - The Early Amusements of the Pioneers in St. Joseph County Michigan 29:24

15d ago29:24

29:24

In this episode I explore the early amusements of the pioneers in St. Joseph Counnty Michigan. From fourth of July parties, militia training, hunting, community feasts and other humorous stories from long ago. For more information on Michael Delaware, visit: https://michaeldelaware.com

1
The one with the CX tasting menu - Courtney LeBlanc CX #OpenToWork E174 31:21

4d ago31:21

31:21

🎤🎞️This month’s CX #OpenToWork seeker knows CX gets to influence all parts of the business in “The one with the CX tasting menu” with Courtney LeBlanc in CX Passport Episode 174🎧 What’s in the episode?... CHAPTERS 0:00 Introduction 4:19 What draws you to Customer Experience? 7:30 Creating CX customers want 13:35 How does Customer Experience create …

1
S3 E63 - Revisiting the Bicentennial Year 1976 in Michigan 27:50

18d ago27:50

27:50

The year 1976 was the Bicentennial of the founding of the USA. It was a year of celebrations and activities, and in this episode I explore some of the activities and events held during that historic year. For more information on Michael Delaware, visit: https://michaeldelaware.com

1
Book Tour 41: Aliette de Bodard – Navigational Entanglements 29:07

9d ago29:07

29:07

This time around, it’s my delight to welcome to the show Aliette de Bodard! Aliette joins me to talk about her new novella, Navigational Entanglements, available July 30th, 2024, from TorDotCom Books! Things we mention in this episode: C dramas Heaven’s Official Blessing, by Mo Xiang Tong Xiu Xianxia Camp Damascus, by Chuck Tingle “The Tutelary, th…

1
S3 E62 - Looking Back at July 4, 1876 Centennial Celebrations in Southwest Michigan 29:03

11d ago29:03

29:03

In this episode I look through old newspapers to find what was happening at the 100th Anniversary of the USA on July 4th, 1876 around Southwest Michigan. From grand balls, fireworks, parades, sack races, greased pole climbing and even greased pig chasing events, it was a community celebration like none other in history. For more information on Mich…

1
The one with the CX maven - Sarah Hatter CX Maven & Creator of ElevateCX E173 37:43

12d ago37:43

37:43

🎤🎞️A high energy, high community, high wisdom episode “The one with the CX maven” with Sarah Hatter CX Maven & Creator of ElevateCX in CX Passport Episode 173🎧 What’s in the episode?... CHAPTERS 0:00 Introduction 2:45 Sarah's CX origin story 6:46 Importance of Training in CX 9:14 Challenges in CX Industry 16:00 Community power improving Customer Ex…

1
S3 E61 - Pioneer Stories from Oakridge Cemetery in Marshall, MI 29:59

25d ago29:59

29:59

In this episode I explore stories of pioneers from Oakridge Cemetery, including looking at the life of the Ketchum brothers, Isaac Crary, Adam Crosswhite and Reverend Calvin Clark. For more information on Michael Delaware, visit: https://michaeldelaware.com

1
S3 E60 - The History of Musical Talent from the El Grotto Lounge in Battle Creek, Michigan 30:58

17d ago30:58

30:58

In this episode, I explore the history of the musical talent that emerged from those that performed at the El Grotto Lounge in Battle Creek, Michigan. The establishment was owned and operated by Robert 'Snap' Montgomery and Helen Evans Montgomery, and it was opened in 1949. Over its 40+ years of existence, some of the performers who started their e…

1
The one with the Severance TV lessons - Michael Mattson Chief Empathy Officer at Walk A Mile E172 32:18

20d ago32:18

32:18

🎤🎞️Why live in two worlds? “The one with the Severance TV lessons” with Michael Mattson Chief Empathy Officer at Walk A Mile CX in CX Passport Episode 172🎧 What’s in the episode?... CHAPTERS 0:00 Introduction 1:52 The personal and emotional of insurance 6:28 Emotional Intelligence 8:56 Personal Growth 13:17 Customer Culture in Operational Companies…

1
S3 E59 - Early Pioneer Stories from Grand Ledge Michigan 27:14

1M ago27:14

27:14

In this episode I explore early stories from the pioneer days of Grand Ledge, Michigan. For more information on Michael Delaware, visit: https://MichaelDelaware.com For tickets to the Del Shannon Concert, visit: https://events.humanitix.com/delshannonshow

1
Episode 62: "Visibility" and Pride in Place 2020 26:56

24d ago26:56

26:56

Hello, and welcome to Tales from the Trunk. Listeners, it’s June, and ya boi is tired. I was going to try to scramble to get an interview scheduled, but then I remembered the name of a Shavuot workshop that a dear friend of the show attended last year: “What if we Rested?” Life has been nonstop for me for more than half a year now, so what if I res…

1
S3 E58 - The Tragic Heat Wave of 1896 Across Michigan & The Northeast USA 31:00

25d ago31:00

31:00

In this episode, I explore some history of the tragic heat wave that struck the Northeast USA for a period of 10 days in August of 1896. This was during a time before air conditioning and swamp coolers, and 1500 deaths were recorded as a result of the extreme temperatures. For more information on Michael Delaware, visit: https://michaeldelaware.com…

1
Ep 29 - Love To Death 58:00

29d ago58:00

58:00

This week on River Reads, Episode 29 - Love To Death, will be featuring the stories, The Steadfast Tin Soldier and Elder-Tree Mother, from the collection FairyTales by Hans Anderson. As well as the tale, How Six Traveled Through the World, by the Brothers Grimm’s. Stick around til the end, for this episode's Gender Blender tale reveal! The suspense…

1
The One Where Chatbots Aren't Enough - Lisa Eyer Head of Client Experience and Business Insights E171 29:05

25d ago29:05

29:05

🎤🎞️Don’t rely on them alone “The One Where Chatbots Aren't Enough” with Lisa Eyer Head of Client Experience and Business Insights in CX Passport Episode 171🎧 What’s in the episode?... CHAPTERS 0:00 Introduction 2:24 Individuals or Personas? 5:30 Using contact center as customer insights center 9:45 CHIEF and the impact on women’s careers 13:14 1st …

1
S3 E57 - A History of Cassopolis Michigan 25:08

1M ago25:08

25:08

In this episode, I explore the history of Cassopolis, Michigan from its early pioneer founding days, including the old town square, early businesses and a few famous people who came from this little village in Cass County. For more information on Michael Delaware, visit: https://michaeldelaware.com

1
S3 E56 - The Founding of the First Churches in Battle Creek 29:18

1M ago29:18

29:18

In this episode, I explore the founding of the first churches in Battle Creek, Michigan from 1830 - 1877 in the book History of Calhoun County by L.H. Everts & Co.

1
The one where he just fixes it please - David Balko CX #OpenToWork E170 34:09

1M ago34:09

34:09

🎤🎞️The month’s CX #OpenToWork seeker in “The one where he just fixes it please” with David Balko in CX Passport Episode 170🎧 What’s in the episode?... CHAPTERS 0:00 Introduction 2:20 Why Customer Experience? 4:00 You can only sell a bad product once 6:10 David’s past creating desired experiences for VW 10:00 Buying a car is like Wimbledon? 15:17 Wh…

1
S3 E55 - Stories from Berrien County History with Rhiannon Cizon 1:09:32

2M ago1:09:32

1:09:32

Rhiannon Cizon from the Berrien County Historical Association joins me to talk about history. She tells fascinating stories about the Clark Equipment Company, War Relics, Family Bibles and much more! Also find out about the Pickle Festival on July 4th and the upcoming True Crime & Wine event on June 20th! For information on the Berrien County Histo…

1
Book Tour 40: Jay Wolf – The Shepard in Shadow 53:18

2M ago53:18

53:18

We’re kicking off Pride this year with none other than my good friend Jay Wolf! Jay reads a snippet about their best worst boys, Egan and Petrel before we get to talking about their newest book as M. Daniel McDowell, The Shepherd in Shadow, which releases June 28th! Things we mention in this episode: Valerie Valdes The Gormenghast series, by Mervyn…

1
S3 E54 - The History of the Orphan Trains 1854 - 1929 37:14

2M ago37:14

37:14

In this episode, I explore the history of the orphan trains which existed as a form of a child welfare program that lasted between 1854 - 1929. The first orphan train stop was in Dowagiac, Michigan in 1854. In the years they operated, over 200,000 children were placed in homes by charitable programs from eastern cities like New York and Boston. For…

1
S3 E53 - The Meanings of Plant Symbology in Historic Cemeteries 33:55

2M ago33:55

33:55

In this episode, I explore the meanings of plant symbology in historic cemeteries. When you tour a cemetery, you will see headstones, monuments and even architecture with plant symbology worked into the design. It is easy to discount these as just decor, but in reality there is a symbolic meaning behind each one, and often it was carefully chosen t…

1
3rd Annual Pride Special 58:00

1M ago58:00

58:00

This week we’re excited to be hosting River Reads’ 3rd Annual Pride Special! It has been quite the year for host River Wilde, following their DragStory Time Performance in 2023. Join them, as they share their words of hope and tales of goblins, porridge and pots of pink. This episode features the fairy tales, Fundevogal, by Brothers Grimms, The Gob…

1
S3 E52 - 'Michigan in Her Pioneer Politics' by ADP Van Buren 1890 32:23

2M ago32:23

32:23

In this episode, I explore an article included in the Pioneer Collections Annual Report of 1890 written by historian ADP Van Buren entitled "Michigan in Her Pioneer Politics". It offers an insight into the early political history of Michigan during the pioneer era, as well as the early formations of township governments and the emergence of the pol…

1
The one with real CX research - Nicole Kyle Managing Director CMP E169 32:02

2M ago32:02

32:02

🎤🎞️Customers, Self Service, AI, oh my! “The one with real CX research” with Nicole Kyle Managing Director CMP in CX Passport Episode 169🎧 What’s in the episode?... CHAPTERS 0:00 Introduction 1:48 Origins of Nicole’s curiosity 4:40 Why focus on customer experience research? 7:00 More human psychology in customer experience 8:45 Why don't customers u…

1
What Happened To Grace 1:36:05

2M ago1:36:05

1:36:05

The Atrocities Of Albert Fish I'D TURN BACK IF I WERE YOU!!! Episode 191 is without a doubt the vilest case you'll ever hear on this program because I don't think I could find a worse one if I tried. There's a lot of evil discussed here: torture, cannibalism, and more. Consider this your trigger warning: I'd turn back if I were you! Or at least put…

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