The One With The CX Tasting Menu - Courtney LeBlanc CX #OpenToWork E174 CX Passport podcast

The one with the CX tasting menu - Courtney LeBlanc CX #OpenToWork E174

26d ago 31:21

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🎤🎞️This month’s CX #OpenToWork seeker knows CX gets to influence all parts of the business in “The one with the CX tasting menu” with Courtney LeBlanc in CX Passport Episode 174🎧 What’s in the episode?...

CHAPTERS

0:00 Introduction

4:19 What draws you to Customer Experience?

7:30 Creating CX customers want

13:35 How does Customer Experience create tangible business value

17:29 1st Class Lounge

23:31 How can companies improve CX today?

26:00 How to help improve CX

28:24 What’s next for Courtney and customer experience?

29:18 Contact info and closing

If you like CX Passport, I have 3 quick requests:

✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport

✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com

✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/services

I'm Rick Denton and I believe the best meals are served outside and require a passport

Episode resources:

Courtney LinkedIn: https://www.linkedin.com/in/courtney-leblanc-426920b3/

177 episodes