))
The one with the epochal growth - Sarah Caminiti Head of US Customer Service at abcam E176
Manage episode 430375777 series 3007501
Content provided by Rick Denton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rick Denton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
🎤🎞️This episode gets DEEP and REAL in “The one with the epochal growth” with Sarah Caminiti Head of US Customer Service at abcam in CX Passport Episode 176🎧 What’s in the episode?...
CHAPTERS
0:00 Introduction
1:27 What is Epochal Growth?
3:11 The purpose of leadership in customer experience
5:48 How to create the RIGHT kind of CX team
11:00 Why is the front line undervalued
15:17 The reality of being a woman in the tech and CX space
18:22 How to make the workplace better for women in tech and CX
23:50 1st Class Lounge
29:10 Helping underrepresented roles be able to attend industry events
34:24 Contact info and closing
If you like CX Passport, I have 3 quick requests:
✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport
✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com
✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/services
I'm Rick Denton and I believe the best meals are served outside and require a passport
Episode resources:
Sarah LinkedIn: https://www.linkedin.com/in/sarah-caminiti-5827b784/
Epochal Growth Podcast: https://www.epochaloperations.com/epochal-growth
176 episodes
Share
