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Mind The Business: Small Business Success Stories


1 Pushing Past Stagnation & Business Plateaus 30:21
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Hitting plateaus is a common milestone in business, but there’s a difference between stability and a rut. In the last installment of this season, we’ll dive into the ways small business owners push beyond plateaus and find new ways to achieve revenue growth. Jannese and Austin wrap up their time in Nashville, Tennessee with a wonderful visit to N.B. Goods to speak with owner Camille Alston . Camille details the times where she hit a wall with profits, the strategies she implemented to increase revenue, what worked, what didn’t, and the important lessons she learned in the process. You won’t want to miss this informative final chapter! Learn more about how QuickBooks can help you grow your business: QuickBooks.com See omnystudio.com/listener for privacy information.…
The HR Huddle
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Welcome to the HR Huddle, the ultimate resource for all things HR. This podcast is comprised of two unique mini-shows where we will be: Spilling The Tea On HR Tech with Chief Research Officer and HR tech market influencer, Stacey Harris and Cliff Stevenson, Sapient Insights Group, Director of Research, AND breaking down the messy stories that everyone in human resources has in HR - HR We Have a Problem, with Teri Zipper - global HR consulting expert and Sapient Insights Group CEO featuring weekly industry co-hosts. Cause when the shit goes down. You've got to huddle up.
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143 episodes
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Content provided by WRKdefined and WRKdefined Podcast Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by WRKdefined and WRKdefined Podcast Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Welcome to the HR Huddle, the ultimate resource for all things HR. This podcast is comprised of two unique mini-shows where we will be: Spilling The Tea On HR Tech with Chief Research Officer and HR tech market influencer, Stacey Harris and Cliff Stevenson, Sapient Insights Group, Director of Research, AND breaking down the messy stories that everyone in human resources has in HR - HR We Have a Problem, with Teri Zipper - global HR consulting expert and Sapient Insights Group CEO featuring weekly industry co-hosts. Cause when the shit goes down. You've got to huddle up.
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143 episodes
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1 Spilling the Tea on HR Tech - Why Europe and Asia are outpacing US AI Adoption, data integration's 17% ROI and how skills validation is changing the global HR landscape. 51:37
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In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson discuss international acquisitions, AI implementations across the industry, and the growing focus on skills-based approaches to workforce management. This conversation explores how organizations are navigating technology decisions during a period of economic uncertainty, particularly in the US market. The hosts also preview Sapient Insights Group's 28th Annual HR Systems Survey launching May 1st, highlighting new questions on AI adoption, contingent workforce management, and integration strategies. Key points covered include: ↪️ Integration strategy is critical - organizations with data integration strategies see 16-17% better business outcomes, yet only 20% of companies have such strategies in place. ↪️ AI development is shifting from a "checkers" approach (collecting maximum data) to a "chess" approach (strategic data selection for specific outcomes). ↪️Skills validation and standardization are becoming critical challenges, with new initiatives like skills-first.org and extended reality training platforms addressing these needs. ↪️ Europe and Asia-Pacific markets are showing stronger AI adoption at the mid-market and SMB levels compared to the more uncertain US market. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn…

1 HR, We Have a Problem - The rise of the workforce systems leader in hr and why CHROs need them in 2025 44:58
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In this episode of HR, We Have a Problem, Teri Zipper and guest Richard Rosenow, VP People Analytics Strategy at One Model, discuss the evolution of people analytics and systems thinking in HR. This conversation explores the role of "workforce systems leaders" who coordinate the people data supply chain across strategy, operations, technology, data, and analytics. Key points covered include: ↪️ People analytics is best viewed as "listening at scale," allowing HR professionals to understand workforce dynamics through data while still leveraging their human-centered strengths. ↪️ A new "workforce systems leader" role is naturally emerging to coordinate the people data supply chain (strategy, ops, tech, data, analytics) and relieve overwhelmed CHROs ↪️ The biggest challenge in people analytics today isn't technology or data skills but driving organizational change and securing resources to implement insights. ↪️ Modern analytics platforms are making technology more accessible, allowing HR professionals to return to their core strengths while being data-informed. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Richard Rosenow Twitter | LinkedIn…

1 Spilling the Tea on HR Tech - Deel-Rippling corporate espionage, more executive moves and product announcements, and recent survey findings on pay equity and AI use among small businesses. 50:29
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In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson explore several notable executive movements, including new leadership roles at Udemy, iSolved, and Rippling. They analyze recent product-related announcements such as the full integration of ApplicantPro into isolved’s brand and UKG’s launch of Ready Suite into the Canadian market. The conversation also touches on the high-profile legal dispute between Deel and Rippling and its implications for buyers and data security practices. Key points covered include: ↪️ isolved's full and complete integration of ApplicantPro into its brand and business,, strengthening the company’s all-in-one platform approach for SMB customers. ↪️ UKG’s launch of Ready Suite into the Canadian market, offering a native payroll solution for small businesses as well as its full product suite. The move is part of the company’s expansion beyond the 3000-plus employee market. ↪️ The lawsuit over alleged corporate espionage between Deel and Rippling highlights critical questions around data access controls and security practices for HR tech vendors. ↪️ According to the recent Paychex survey, while 72% of small businesses have a somewhat positive to very positive sentiment about AI use, 18% struggle with AI use because of poor data. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn…

1 HR, We Have a Problem - How to redirect your career path and transition beyond retirement. 41:48
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In this episode of HR, We Have a Problem, Teri Zipper sits down with HR tech legend Lexy Martin, the originator of the annual HR System Survey Report. Lexy shares her journey from being one of the first women in tech programming in 1967 to becoming a renowned researcher and thought leader in HR technology. The conversation explores her groundbreaking work in self-service HR solutions, lessons from decades of research, and her current focus on helping people "redirect" rather than retire. Throughout the discussion, Lexy offers valuable insights on career transitions that apply to professionals at any age. Key points covered include: ↪️ Integration of HR technology remains a significant challenge, requiring cross-functional collaboration and effective change management. ↪️ People analytics consistently proves to be the technology that most improves organizational performance when properly implemented. ↪️ Successful career "redirecting" requires foundations including financial stability, physical/emotional health, strong relationships, and time to "cocoon" and reflect. ↪️ Modern thought leadership is evolving from individual expertise to community-based learning and knowledge sharing. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Lexy Martin LinkedIn…

1 Spilling the Tea on HR Tech - A conversation on recent acquisitions, AI’s impact, targeting frontline workers, plus new data on compensation trends and DEI investments. 52:07
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In this episode of Spilling the Tea on HR Tech,Stacey Harris and Cliff Stevenson discuss the implications of recent M&A activity including Deel’s acquisition of Safeguard Global's payroll team, which brings with it more than 1,000 payroll clients; BTS Group’s acquisition of Sounding Board, a coaching and leadership development platform; and Employ’s acquisition of Pillar, bringing AI-enabled interviewing insights to Employ’s applicant tracking portfolio. Stacey and Cliff also unpack the broader significance of the just-announced strategic partnership between hireEZ, an AI-enabled hiring platform, with Talroo, a provider of AI-driven job advertising for frontline workers and tradespeople. The hosts further discuss ways in which AI is being implemented across HR platforms, bringing in examples such as PlanSource's use of AI for benefits administration, SalaryIQ’s ability to uncover competitive job-related insights, and Engagedly's new AI-enabled talent platform. They also cover findings from Payscales’ 2025 report for compensation trends and DEI investments. Key points covered include: ↪️ M&A activity in the HR tech market was strong in 2024; Drake Star’s Q4 2024 report showed the highest levels of activity and deal values and projected a 9.4% growth for HR tech in 2025. ↪️ Data analysis, chatbots, help tools, AI agents are among the primary ways AI is being used in HR tech applications; careful human oversight is important in all cases. Using the tools in negative ways (such as monitoring employee conversations) results in employee distrust and renders the the tools ineffective. ↪️ Despite political backlash around DEI initiatives, Payscale's 2025 report shows only 11% of organizations plan to reduce DEI investments while 28% plan to increase them. ↪️ HR technology solutions that help companies target frontline workers and tradespeople are seeing increased investment. This is as-yet a largely untapped market and one that could be important in a time of economic uncertainty. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn…

1 HR, We Have a Problem - Skills vs. Tenure: How modern organizations leverage career architecture to make promotion decisions. 42:44
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In this episode of HR, We Have a Problem, Teri Zipper is joined by HR executive, Bob Hanley, and consultant, Kim Nugent, to examine the shift from tenure-based to skills-based promotion decisions. Both guests bring experience from major organizations including Abbott Labs, Whirlpool, and Microsoft. Their discussion explores generational workplace differences, remote work challenges, and methods for creating trust and psychological safety. Key points covered include: ↪️ Organizations need flexible career architectures that allow employees, especially younger generations, to create their own career paths rather than following predetermined vertical progressions. ↪️ While technology and analytics have improved talent management, organizations still struggle with the human elements of development - including feedback, communication, and building trust in hybrid work environments. ↪️ HR leaders must balance remote/hybrid work options with intentional in-person experiences to build social networks and mentorship opportunities, particularly for early-career professionals. ↪️ Skills development serves as career security for employees, while organizations need to improve how they identify and sponsor talent beyond traditional experience requirements. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Bob Hanley LinkedIn Kim Nugent LinkedIn…

1 Spilling the Tea on HR Tech - How AI is driving internal changes in many HR tech companies, as well as changes in the overall tech market. 50:46
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In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson discuss significant internal changes at major HR tech companies, including Workday, Zoho, Anaplan, Dayforce, and Darwinbox. The conversation covers changes in leadership, funding news, workforce layoffs, hiring plans, and growth metrics. Key topics include: ↪️ Major changes at Workday: Plans to cut approximately 1,750 jobs as company doubles down on AI focus; former Google and SAP executive Garrit Kazmaier is replacing Sayan Chakrobarty as president of product and technology; and the just-announced strategic partnership with global talent company Randstad will integrate Workday’s recruiting agent, powered by Illuminate, with Randstad’s extensive talent network to bring AI support to recruiting and hiring processes. Shailesh Kumar Davey has assumed the CEO role at Zoho, the Indian multinational tech company; he succeeds founder Sridhar Vembo, who now has the role of chief scientist and will focus fully on R&D initiatives. ↪️ Darwinbox, another Indian company, is looking to raise $120 to $150 million to expand its global footprint, further product innovation, and increase its competitiveness with market leaders such as SAP, Successfactors, and Workday. ↪️ As return-to-office mandates continue to make the news, research shows that hybrid and remote work models can boost productivity by up to 12% compared to full-time office work. Don’t miss this timely conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn…

1 HR, We Have a Problem - HR is no laughing matter - or is it? The strategic power of humor in HR to build trust in the workplace 42:29
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In this episode of HR, We Have a Problem, Teri Zipper and guest Peter “The Culture Doctor” Phelan, Founder and CEO of ValuesCulture, explore the powerful role of humor in HR. Through personal anecdotes and scientific insights, Peter illustrates how incorporating appropriate humor can accelerate stakeholder relationships and make complex HR topics more engaging and accessible, while maintaining credibility and professionalism. Key points covered include: ↪️ Leveraging humor strategically in professional settings requires an understanding of context and timing, with Peter sharing how his early experiences transitioning from academic presentations to Bloomberg Radio helped shape his approach to "edutainment" in corporate environments. ↪️ In an era of increasing AI adoption and workplace uncertainty, humor serves as a powerful differentiator and relationship builder, helping HR professionals become indispensable through stronger human connections with their stakeholders. ↪️ HR professionals who don't consider themselves naturally funny can still effectively incorporate humor by starting with curated content like relevant cartoons and gradually building confidence to share their own relatable workplace experiences. ↪️ The "Trust Equation" framework demonstrates how strategic use of humor can enhance professional relationships by building credibility and intimacy while reducing perceived self-orientation, creating stronger connections with stakeholders. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Peter Phelan LinkedIn ValuesCulture LinkedIn…

1 Spilling the Tea on HR Tech - AI agents, Workday's big bet on digital workforce management and the latest HR tech giants expanding through strategic acquisitions. 57:45
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In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson explore how companies like ADP, Phenom, Paradox, and HiBob are strategically expanding through acquisitions that enhance their data capabilities and global reach. They analyze how these developments reflect broader industry trends toward data-driven decision-making and the strategic integration of AI in HR processes. Key points covered include: ↪️ HiBob's pending acquisition of Mosaic for FP&A capabilities and ADP's expansion into Mexico through PEI signal a push toward integrated financial and workforce planning in the mid-market space. ↪️ Workday introduces an industry-first AI agent system of record, emphasizing the growing importance of managing and securing AI tools within HR systems. ↪️ Recent industry events, including Cornerstone's sales kickoff and Visier's conference, reveal increasing focus on skills development, workforce planning, and the critical importance of clean data for effective AI implementation. ↪️ The intersection of HR tech and business outcomes is becoming increasingly important, as evidenced by vendors expanding their capabilities beyond traditional HR functions. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn…

1 HR, We Have a Problem - How the EU Pay Transparency Directive is forcing a new approach to pay equity 42:00
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In this episode of HR, WE Have a Problem, Teri Zipper and employment attorney Heather Bussing discuss pay equity legislation and compliance, including the upcoming EU Pay Transparency Directive and its implications for organizations globally. The discussion explores how this directive represents a shift from traditional reactive employment laws to a more proactive, data-driven approach aimed at preventing pay discrimination. Key points covered include: ↪️ The EU Pay Transparency Directive requires companies to share pay information with candidates before interviews, establish objective criteria for pay and promotions, and conduct pay equity audits with mandatory fixes for gaps exceeding 5%. ↪️ The impact on small businesses (under 100 employees). ↪️ Organizations need to move away from ad-hoc compensation decisions and focus on developing objective, data-driven strategies for pay, which will also help with broader initiatives around skills-based hiring and career pathing. ↪️ Modern technology and data analytics tools make it easier than ever to analyze and address pay equity issues, eliminating the need for complex manual calculations. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Heather Bussing LinkedIn…

1 Spilling the Tea on HR Tech - The latest AI in HR news, global pay and benefit changes, the DeepSeek disruption, and so much more. 40:56
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discuss a very busy month in HR tech news. The conversation starts with several significant acquisitions and partnerships, all related to bringing AI functionality to customers. 15Five's purchase of Kona promises management coaching powered by AI; Nayya’s integrations with bswift and Workday will bring personalized benefit guidance to employees. The two also discuss Workday’s plan to roll out TechWolf’s skills intelligence capabilities to its 20,000+ employees. Cliff and Cindy then share their perspective on the potential industry impact of DeepSeek, the Chinese AI app that rivals ChatGPT in functionality. The discussion also touches on global pay and benefit regulatory changes and recent executive orders affecting DEI initiatives in the U.S. Key points covered include: ↪️ Recent acquisitions, integration partnerships, and staffing announcements signal continued investments in AI capabilities for HR tech. Workday announces its plan to rollout TechWolf's AI-powered skills intelligence capabilities to its global workforce of 20,000+ employees with the goal of helping them better manage their careers. ↪️ A global wave of new pay and benefit regulations, ranging from Italy's parental benefits to Singapore's mental health protections, reflect a worldwide shift toward comprehensive workplace protection despite DEI rollbacks in the U.S. – ↪️ The DeepSeek AI app that rivals ChatGPT in terms of functionality but with 95% lower costs challenges assumptions about AI development and sends ripples through the tech market. However, its China-based data centers raise questions about data security. ↪️ The recently announced The Stargate Project is a private joint venture initiative that promises to build AI infrastructure across the U.S. Oracle, Softbank, and OpenAI are lead partners in the project, estimated to cost around $500B. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn Cindy Maurer LinkedIn…

1 HR, We Have a Problem - Will AI Agents replace your HR tech stack? What every HR leader needs to know. 44:34
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In this episode of HR, We Have a Problem, Teri Zipper and guest George LaRocque, Founder and Chief Analyst at WorkTech, explore the continued impact of AI on HR platforms, discussing how traditional HR tech is evolving into "work tech" with a focus on data-driven, employee-first solutions. The conversation covers critical considerations for HR leaders navigating this transition, from pricing models to strategic implementation. Key points covered include: ↪️ The shift from HR tech to work tech represents a fundamental change in how organizations handle workforce management, with emphasis on data relevance, interoperability, and employee-first design. ↪️ The emergence of AI agents is reshaping HR platforms, with a trend toward more integrated ecosystems. ↪️ Organizations should approach their HR tech stack as an investment portfolio, carefully balancing innovation and risk when considering new technologies and, particularly startups. ↪️ HR tech vendors are grappling with new AI-driven pricing models, moving from traditional subscription-based pricing to usage-based and results-based structures. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn George LaRocque Twitter | LinkedIn WorkTech Twitter | LinkedIn…

1 Spilling the Tea on HR Tech - Will your skills become obsolete by 2030? The Paychex-Paycor deal, UKG’S leadership moves, and the blurring lines between HR and IT. 46:14
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In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson discuss a range of changes in the HR market, starting with Paychex's intent to acquire Paycor for $4.1 billion – a move that would impact the small- and mid-sized HR tech markets. They also cover key executive announcements, including new appointments at UKG and 15Five. The conversation culminates with insights from the World Economic Forum's latest report on the future of jobs, which identifies, broadening digital access, cost of living increases, and climate mitigation, and demographic shifts among the most important trends impacting workforces. Key points covered include: ↪️ The Paychex’s pending acquisition of Paycor represents a strategic move to gain upmarket share. Stacey and Cliff discuss the signs pointing to market maturity in the payroll tech segment and the potential for further consolidation. ↪️ UKG makes a strategic leadership moves, by appointing as president and CFO Arlen Schenkman, who previously held senior executive roles at Boomi, Citrix, and SAP. 15Five adds to its board of directors Larry Donovan, who most recently was chief revenue officer for Dayforce. Stacey and Cliff talk about how these leaders could influence corporate strategies. ↪️ The World Economic Forum 2025 report, The Future of Jobs, predicts that 39% of workers’ skills will become outdated within five years; the report identifies, analytical thinking, resilience, flexibility, and agility as critical competencies for the future. ↪️ NVIDIA's Jensen Huang suggests IT departments will become the "HR department for AI agents," raising important questions about the future relationship between HR and IT and the implementation and governance of AI-enabled systems.. Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based, immersive program launching in January 2025. Click here to learn more. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn…

1 HR, We Have a Problem - The impact of executive buy-in on AI adoption - and why HR can’t wait for IT to lead the way. 42:02
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In this episode of HR, We Have a Problem, Teri Zipper and guest Jeanne Achille, Founder & CEO at Devon Group, explore how organizations are grappling with AI implementation, from the ground-up adoption by employees to the challenges of executive oversight. They cover the importance of focusing on AI's benefits rather than limitations, particularly in HR where the technology is becoming increasingly embedded in daily operations. Key points covered include: ↪️ The rapid advancement of AI adoption (18-24 months) compared to previous tech transitions like the internet (8-10 years), requiring organizations to act quickly and strategically. ↪️ Organizations should focus on automating non-exception tasks first while maintaining human oversight for complex decision-making and exceptions. ↪️ Small and mid-sized companies are showing more agility in AI implementation compared to large enterprises, where IT-led initiatives often delay HR-related AI projects. ↪️ The growing need for executive-level understanding and involvement in AI strategy, as its impact spans across departments from HR to operations. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Jeanne Achille LinkedIn Devon Group Instagram | LinkedIn…

1 HR, We have a Problem - Special episode with the Sapient Insights Group team 51:53
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As the year winds down, we’re taking a moment to pause, reflect, and celebrate everything 2024 brought our way. In this special year-end episode, the team comes together to share memorable moments, hard-earned lessons, and a glimpse into what’s next. Join us as we dive into the highs and lows, revisit the resolutions we set, and discuss how we’ve grown—both as individuals and as a team. Whether you’ve been on this journey with us all year or are tuning in for the first time, this episode is a heartfelt wrap-up to the year, filled with gratitude, insights, and a few surprises along the way. Let’s close out the year together and set the stage for an even brighter 2025!…
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1 Spilling the Tea on HR Tech - HR Tech in 2025: Major mergers, net neutrality, and much, much more 51:10
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In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson discuss a wide variety of topics, ranging from Sapient’s latest findings on the benefits space to recent mergers and acquisitions, including Deel's acquisition of Assemble, The Cloud Connectors’ merger with Joynd, and the UKG-Experian integration partnership. They also explore the implications of the recent net neutrality ruling and its potential impact on HR technology providers. Key points covered include: ↪️ Recent HR tech partnerships are focusing on compensation management and integration capabilities. Stacey and Cliff discuss the implications of Deel’s acquisition of Assemble and The Cloud Connectors’ merger with Joynd, both of which have the goal of enhancing HR-specific data integration and connectivity. ↪️ The Federal Appeals Court just struck down FCC net neutrality rules, raising concerns about potential impacts on SaaS providers and small vendors in the HR tech space. ↪️ The Greenhouse 2024 State of Job Hunting report reveals concerning statistics about candidate experience, with 61% of job seekers experiencing ghosting and 64% reporting discrimination during interviews. ↪️ Stacey and Cliff discuss growing concerns about AI's negative impact on the candidate experience in recruiting. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | X | LinkedIn Cliff Stevenson X | LinkedIn…
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1 HR, We Have a Problem - How to build a successful HR tech strategy through stakeholder buy-in and system integration. 42:02
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In this episode of HR, We Have a Problem, Teri Zipper and guest Michelle Stewart, Senior Manager of HR Systems at Federated Co-operatives Limited, explore the challenges of managing multiple HR systems, dealing with frequent software updates, and creating seamless user experiences while working within organizational constraints. This conversation highlights the importance of stakeholder relationships and transparent communication in successful HR technology implementation. Key points covered include: ↪️ Successful HR systems management requires building strong stakeholder relationships and understanding business needs before implementing technical solutions. ↪️ Transparency in project prioritization and capacity helps manage expectations and builds trust with HR peers and business partners. ↪️ Modern HR tech requires constant evaluation of new features and updates across multiple systems, making it essential to maintain a consolidated backlog of enhancement requests. ↪️ Integration of new technologies should focus on seamless user experiences rather than adding complexity to the tech stack. Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Michelle Stewart LinkedIn Federated Co-operatives Limited Instagram | Twitter | LinkedIn…
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1 Spilling the Tea on HR Tech - HR Tech Giants Announce Major Leadership Changes & Product Launches 45:34
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In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson discuss significant personnel changes at major companies including ADP, Workday, and UKG, exploring what these leadership shifts mean for the industry's direction. The conversation covers new product launches and partnerships, including Paychex's HR Analytics Premium Plus with Visier integration and Anaplan's operational workforce planning application. Key points covered include: ↪️ Several major HR tech companies announced leadership changes, including UKG naming Suresh Vittal as CPO and Workday appointing Rob Enslin as President and Chief Commercial Officer. ↪️ Paychex launched HR Analytics Premium Plus with Visier integration, expanding their analytics capabilities for SMB customers. ↪️ The merger of JobGet and SnagAJob signals continued focus on solutions for frontline workers, with both platforms continuing to operate independently. ↪️ Industry competition is intensifying in the mid-market and SMB space, leading to more aggressive marketing tactics between vendors. Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn…
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1 HR, We Have a Problem - Mind the Gap: Solving HR's technology integration challenge. 42:03
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In this episode of HR, We Have a Problem, Teri Zipper and guest Tricia Shields, Chief Human Resource Officer at Naviant, discuss the critical intersection of technology within HR leadership. With over 15 years in both IT and HR, Tricia shares her unique perspective on how technology can transform HR departments and enhance cross-functional partnerships. They also discuss the challenges of maintaining up-to-date employee information across disparate systems, the role of strategic planning in HR tech adoption, and the increasing influence of AI in streamlining HR functions. The conversation also covers emerging trends in employee development technology and the importance of connectivity across platforms Key points covered include: ↪️ HR technology adoption requires strong partnerships both internally (with IT departments and executives) and externally (with vendors, HR networks, and technology communities) ↪️ Organizations often struggle with multiple systems containing employee data (average of 11 different sources of record), highlighting the need for better integration and connectivity between HR tools ↪️ Employee development technology remains a gap in the HR tech landscape, particularly in creating comprehensive solutions that connect performance management, career pathing, learning content, and skills development ↪️ HR professionals should start their technology transformation by identifying paper-based or disconnected electronic processes that could be digitized or automated, rather than being intimidated by the scope of change Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more.…
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1 HR, We Have a Problem - From resistance to results: Building a change-ready organization. 45:35
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In this episode of HR, We Have a Problem, Teri Zipper is joined by guest Jennifer Congdon, Chief Human Resources Officer at M Financial Group. Drawing from her extensive experience in tech, aerospace, and manufacturing, Jennifer shares insights on building effective HR strategies and fostering a people-centered culture. She discusses the power of structured change management, continuous improvement, and provides practical advice on leveraging cross-functional relationships and process rigor to drive business success. Key points covered include: ↪️ Building authentic connections across organizational hierarchies transforms resistance into partnership, creating natural champions for change at every level. ↪️ Strategic stakeholder engagement isn't just about initial buy-in—it's about creating sustainable feedback channels that turn employees into active participants in the change journey. ↪️ Change initiatives must be anchored in measurable business outcomes, with special attention to how complex organizations require tailored approaches for different departments and teams. ↪️ HR's effectiveness stems from being business partners first—immersing in operations, understanding pain points, and shaping people strategies that directly impact company goals. Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Jennifer Congdon LinkedIn M Financial Group Twitter | LinkedIn…
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1 Spilling the Tea on HR Tech - HR Tech leadership shakeup, including UKG's new C-Suite, PageUp's acquisition, and ServiceNow's bold moves. 39:54
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In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson deliver breaking news and insights from both the UKG Aspire and Dayforce Discover 2024 conferences. They discuss significant leadership changes at UKG, including the appointment of Arlen Shenkman as President and CFO, and analyze what these moves mean for the industry. This conversation also breaks down EQT’s acquisition of PageUp and ServiceNow's latest strategic moves in operational technology. Key points covered include: ↪️ Jennifer Morgan’s first Aspire conference as UKG helm CEO alongside new President, GTM Rachel Barger and announce new President/CFO Arlen Shenkman – a leadership shakeup that signals aggressive enterprise growth plans given Arlen’s enterprise software pedigree from SAP and Boomi. ↪️ EQT's PageUp acquisition highlights private equity's growing interest in Asia-Pacific HR tech, where regional expertise is key to capturing emerging market opportunities. ↪️ ServiceNow reports 23% year-over-year subscription growth and acquires Mission Secure, indicating expansion beyond traditional HR tech boundaries. ↪️ LinkedIn enters the AI recruitment space with its first hiring assistant, marking a significant shift toward automation in an industry historically driven by human judgment. Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2024-25 HR Systems Survey White Pape Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn | Bluesky…
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The HR Huddle

1 Back by demand! Spilling the Tea on HR Tech - How ZeroedIn is leveraging innovations in people analytics to help organizations make better use of data for smarter and faster decisions. 34:47
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In this special episode* of Spilling the Tea on HR Tech, Stacey Harris and Jim Gill, CEO of ZeroedIn, delve into how his 20+ years in HR tech is driving ZeroedIn to new heights. Jim walks listeners through the evolution of HR tech, then shares how ZeroedIn’s innovative approach helps organizations make the most of data from multiple sources to gain actionable people and business insights. The conversation also highlights the importance of navigating the strict compliance needs of industries like government, healthcare, and finance. Key points covered include: ↪️ ZeroedIn’s new analytics platform offers a 360-degree view of workforce data through seamless integration, predictive analytics, and generative AI, all while maintaining robust security and compliance. ↪️ How ZeroedIn tailors its solutions to meet customers where they are in their analytics journeys, providing the right services to ensure ROI and success, recognizing that data maturity and resources vary widely. ↪️ The ongoing challenge of consolidating data from multiple sources into usable formats, a critical hurdle for organizations of all sizes. ↪️ The value of meaningful analytics for organizations facing major workforce challenges, such as large-scale recruitment, reskilling, and preparing for demographic shifts, to make informed, cost-effective decisions. ↪️ The significance of ZeroedIn's work toward obtaining FedRAMP (Federal Risk and Authorization Management Program) authorization, crucial for organizations with high security and compliance needs. Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more. *This episode is sponsored by ZeroedIn. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Jim Gill Twitter | LinkedIn ZeroedIn Twitter | LinkedIn…
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The HR Huddle

1 HR, We Have a Problem - Building resilient teams in turbulent times. 55:00
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In this episode of HR, We Have a Problem, Teri Zipper along with special guests Susan Richards, Founder of Sapient Insights Group and Marc Moschetto, Founder and CEO of KickMotor, discuss the complex interplay of external global events and their impact on HR and organizational management. They explore how to better support teams through both high-stakes growth and quieter times, emphasizing the importance of empathy, flexibility, and proactive planning. Key points covered include: ↪️ Organizations face heightened uncertainty with economic fluctuations, global events, and emerging technologies. ↪️ Adaptive leadership and open communication are critical to sustaining employee trust and engagement. ↪️ Effective change leadership requires empathy, proactive support, and consistent follow-through in actions to align with team motivations. ↪️ Embedding change management into everyday practices cultivates a culture where adaptation becomes second nature for the entire organization. Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Susan Richards Instagram | Twitter | LinkedIn Marc Moschetto LinkedIn…
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The HR Huddle

1 Spilling the Tea on HR Tech - Recent advancements in workforce planning tools and how they’re shaping organizational efficiency. 51:02
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In this episode of Spilling the Tea on HR Tech, Cliff Stevenson and Teri Zipper discuss the upcoming release of Sapient Insights Group’s 27th Annual HR Systems Survey Report, ADP's recent acquisition of Workforce Software, a new CMO at iCIMS, Paylocity's integrated headcount planning solution, and Workday’s new AI initiative, Illuminate. The conversation also touches on the complexity of accurate headcount tracking for mid-sized and large organizations, analyzing the challenges in defining "employee" amidst various workforce structures. Key points covered include: ↪️ Sapient Insights Group is releasing its 27th Annual HR Systems Survey Report on October 31st, highlighting key industry trends. ↪️ ADP’s acquisition of Workforce Software is expected to enhance workforce planning capabilities for complex, highly regulated organizations. ↪️ Workday’s Illuminate introduces specialized AI agents for recruiting, expenses, succession, and process optimization, streamlining business operations. ↪️ Paylocity introduces an integrated headcount planning tool, enhancing workforce data centralization. ↪️ Human Resource Executive® and HR Technology Conference & Exposition® change their brands to HR Executive™ and HR Tech™, respectively. Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Cliff Stevenson Bluesky | Twitter | LinkedIn…
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The HR Huddle

1 Spilling the Tea on HR Tech - How ZeroedIn is leveraging innovations in people analytics to help organizations make better use of data for smarter and faster decisions. 34:47
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In this special episode* of Spilling the Tea on HR Tech, Stacey Harris and guest Jim Gill, CEO of ZeroedIn, explore how his 20-plus-year career in HR-related technology is helping him take ZeroedIn to the next level. Jim first takes listeners through a quick history of learning and HR-related tech innovations. He and Stacey then discuss how ZeroedIn is “meeting customers where they’re at” through a combination of software and services to better utilize data from multiple sources for people and business insights. Throughout the conversation, Jim and Stacey emphasize the rigorous compliance requirements of government agencies, as well as those for other industry segments such as healthcare and finance. Key points covered include: ↪️ ZeroedIn’s new analytics platform which promises customers a 360-degree view of workforce data through seamless integration of multiple data sources, predictive analytics, and generative AI – all while ensuring strict security and compliance. ↪️ The importance of “meeting customers where they’re at” in their analytics journeys and providing the supporting services to ensure actual success and return on their investments. Because people skills, resources, and data maturity vary so greatly, a one-size-fits-all approach to analytics never works. ↪️ Consolidating data from multiple sources into a usable format remains one of the biggest challenges for organizations of all sizes and types. ↪️ Meaningful analytics are especially important for those organizations with critical workforce challenges – such as recruiting large numbers of employees, reskilling workers, or preparing for major demographic shifts – in order to make smart, cost-effective decisions. ↪️ Why ZeroedIn’s work on obtaining full FedRAMP (Federal Risk and Authorization Management Program) authorization is important for organizations with high security and compliance requirements. Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more. *This episode is sponsored by ZeroedIn. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Jim Gill Twitter | LinkedIn ZeroedIn Twitter |…
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The HR Huddle

1 HR, We Have a Problem - The TRUE cost of change. 38:54
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Send us a text In this episode of HR, We Have a Problem, host Teri Zipper and leadership expert Ashley Goodall discuss the complexities of change management in organizations and its impact on employees. Ashley shares insights from his latest book, The Problem with Change, arguing that constant change, though often praised, may be detrimental to both employees and business outcomes. Their conversation sheds light on the widening gap between employee performance and organizational transformation, highlighting the critical role of HR in championing employee needs while strategically aligning with broader business goals. Key points covered include: ↪️ Achieving long-term sustainability requires organizations to prioritize employee well-being alongside financial success, as neglecting this balance can lead to significant challenges. ↪️ Creating a workplace environment that fosters predictability and control is crucial for enhancing employee security and sustaining productivity. ↪️ HR professionals should champion evidence-based strategies to boost performance, moving beyond a dependence on technology and external systems alone. ↪️ There remains a critical gap between performance science and its practical application in the business realm, particularly in compensation practices. Special announcement! Without proper leadership, organizational changes can have a negative impact on employee morale, business performance, and shareholder value. That’s why we created Navigating Change with Confidence – a cohort-based, collaborative learning program. The first session gets underway in January, but you can save hundreds off the program price if you register before the end of the month. Click here to learn more. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Ashley Goodall Twitter | LinkedIn…
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The HR Huddle

1 Spilling the Tea on HR Tech - How UKG's latest innovations are transforming global payroll, compliance, and workforce management with AI-powered solutions. 13:47
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Send us a text In this special episode* of Spilling the Tea on HR Tech, Stacey Harris and guest Jessica Griffin, Vice President of Global Product Management at UKG, give a behind-the-scenes look at UKG’s global payroll and workforce management solutions, focusing on how they serve multinational organizations. The conversation touches on the company’s recent innovations, including the expansion of their One View platform, and how global compliance is becoming a key area of focus. Key points covered include: ↪️ UKG expands its global payroll platform, One View, to better serve multinational organizations - allowing for more efficient and compliant payroll processing across various countries. ↪️ The seamless integration of time management and payroll systems remains essential for global customers, ensuring efficiency and compliance. ↪️ UKG’s Great Place to Work Hub empowers companies to boost employee engagement and retention through data-driven insights. ↪️ AI-powered features embedded in UKG’s platforms are driving smarter solutions, particularly for small and mid-sized businesses, enhancing productivity and decision-making. Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more. *This episode is sponsored by UKG. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Jessica Griffin LinkedIn UKG Instagram | Twitter | LinkedIn…
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The HR Huddle

1 Spilling the Tea on HR Tech - How data integration and AI are shaping Workday’s HR tech strategy. 18:41
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Send us a text In this special episode* of Spilling the Tea on HR Tech, Stacey Harris is joined by two Workday executives: David Wachtel, general manager of talent products, and Cristina Goldt, general manager of workforce management and pay. Harris and her guests discuss a wide range of topics, primarily focused around the importance of product orchestration and seamless data integration. They discuss the benefits recently acquired HiredScore brings to Workday customers, the importance of working partnerships, and examples of how AI can not only improve efficiency but offer up insights that would likely be overlooked. Given Workday’s market leadership in market share and HR tech innovation, this is an episode not to be missed. Key points covered include: ↪️ How HiredScore is enhancing recruiting and talent processes through deep integration with Workday modules and AI support. ↪️ Examples of how AI and seamless integration are bringing “islands of information” together to help Workday customers make better people and business decisions. ↪️ Examples of how Workday Wellness, announced at Workday Rising, will use AI and robust data integration to help companies make more informed decisions about the benefit offerings most meaningful to employees. ↪️ How offerings such as Extend and Built on Workday are fostering market-wide innovation by helping partners – and customers – create new applications and further increase the business value of people data. Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based program launching soon. Click here to learn more. *This episode is sponsored by Workday. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey Report Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn David Wachtel LinkedIn Cristina Goldt LinkedIn Workday Instagram | Twitter | LinkedIn…
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The HR Huddle

1 HR, We Have a Problem - The reinvention of HR in a post-pandemic world and how to leverage AI to better understand and retain talent. 47:24
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Send us a text In this episode of HR, We Have a Problem, Teri Zipper and industry veteran Marc Miller— thought leader and adjunct professor at NYU and Manhattan College—discuss the evolving role of HR leaders in driving strategic value within organizations. The conversation also explores the importance of data storytelling and using AI to enhance employee experience, ensuring a workforce that feels valued, dignified, and connected to the company’s mission. Key points covered include: ↪️ Marc Miller’s book, “Immortal HR”, which highlights the concept of HR’s resurrection through the lens of the fictional character, Harriet Rose Job, emphasizing how HR adapted to the challenges of COVID-19. ↪️ Predictive and prescriptive analytics offer HR the ability to not only identify trends but also act to improve future workforce outcomes. ↪️ Recognizing workforce sentiment and anticipating flight risks play a pivotal role in strengthening talent management and retention efforts. ↪️ Utilizing AI to enhance human connections in HR ensures that employees feel valued, secure, and connected within their roles. ↪️ Effective HR leaders turn data into compelling stories that senior leadership can understand and act upon. Special announcement! As a leader, fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our exclusive, hands-on, in-depth, collaborative learning program, we help you break it down. Join Navigating Change with Confidence - a cohort-based immersive program launching soon. Click here to learn more. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Marc Miller LinkedIn | Twitter Marc S. Miller Associates LinkedIn…
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The HR Huddle

1 Spilling the Tea on HR Tech - Unpacking HR Tech 2024: Key takeaways on AI, data governance, and startup innovations. 32:11
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Send us a text In this special episode of Spilling the Tea on HR Tech, Stacey Harris along with Susan Richards, Teri Zipper, Cliff Stevenson, Summer Orellano and members of the HR Systems Strategy cohort reflect on the biggest highlights from the 2024 HR Technology Conference. The discussion covers hot topics like data governance, skills management, and AI's role in enhancing the employee experience. They also explore the rise of startups in the HR tech space and the significance of practitioner-driven Ask the Expert sessions. Key points covered include: ↪️ Data governance emerges as a major focus with high engagement from conference attendees. ↪️ Startups showcase innovative solutions in areas like global services, benefits, and labor. ↪️ AI's potential to improve the employee experience continues to generate significant interest. ↪️ Optimizing HR technology stacks requires a deep understanding of current tools and a creative approach to integration. If you weren’t able to attend the 2024 HR Tech Conference - no worries! Click here to discover this year's top vendors by category and download the Free Voice of the Customer Key Findings: https://sapientinsights.com/top-vendors/ Sapient Insights Group Download the 2023-24 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn Susan Richards Instagram | Twitter | LinkedIn…
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