E 93 Transcription Services Behind The Scenes with Ben Walker

A Doctor's Perspective Podcast

Benjamin Walker talks to Dr Trosclair on A Doctors Perspective Podcast. A faster way to take patient notes is by talking and Benjamin Walker of Transcription Outsourcing gives us behind the scenes of the different types, EMR integrations, why they expanded to lawyers, and how hospitals are changing the game. He likes SEO too. How does a mortgage broker pivot to medical transcription services after talking to a family friend at an airport for a few hours? What is and why would a doctor, lawyer, law enforcement etc use a Transcription Service? If you dictate 60 seconds of patient notes, that stops you from having to write it, even in EMR / HER programs. That saves you 10 minutes and if you tried to transcribe it yourself, well you can probably triple that time. Since EMR are all somewhat different in the layout, his transcribers typically have to custom tailor each doctor to a certain template. If you ever tried to transcribe more than 2 people having a conversation, you know just how difficult that is. How do they overcome the 2-5 person lawyer deposition hurdles? Remember, they have to be 99% accurate. What are text expanders and how is that the secret sauce (plus a few other tricks) to typing so fast? What does Ben Walker find as the pitfalls to using these cheap outsourced transcription services? Dictation software seems like the next best thing, but you still run into the problem of being outsourced to foreign countries doing less than perfect work. Hospitals have taken over many private MD offices. Hospitals tend to have their own EMR and potentially their own transcription accounts… how does Mr. Walker market to overcome this obstacle? What can the individual doctors do if they aren’t satisfied with the transcription services the hospital is set up with already? Ben is nice enough to even give us the standard rates for transcription services for medical doctors. Now you can know if you are under or over paying. YouTube and Facebook can do automatic transcription for captions. The problem with only being 70% accurate is that you have to listen to the entire length to find and correct the mistakes. If you have a 1 hour recording with 4 people on that file, it could take up to 3-4 hours to transcribe the whole thing including who said what. How does someone become a transcriptionist and what are some of the ways to booster your skills? When he is not busy playing tennis 8 hours a week, you can find him volunteering at his friends charity organizations. Jim Collins Books: Good to Great, Great By Choice, How the Mighty Fall; Tim Grover - Relentless; Simon Sinek- Find Your Why; Malcolm Gladwell’s Books, Ryan Holiday- Ego is the Enemy Google Analytics and SEO trackers he likes to learn about. Audible for books. Podcasts: Neil Patel’s Marketing School, Noah Kagan His biggest tip for a doctors’ office… own your zip code organically online. 3 Tools: Moz.com, Whitespark.ca, Jerry Sexton in Denver for onpage seo help sextonandcompany.com , ahrefs.com For more information on Benjamin Walker and the Transcription Services Visit: www.transcriptionoutsourcing.net Show notes can be found at www.adoctorsperspective.net/93 here you can also find links to things mentioned. Full Transcript by his company Transcription Outsourcing. Just Click to expand INTRO: Episode 93: Transcription Services behind the scenes. I’m your host, Dr. Justin Trosclair, and today we hear Benjamin Walker’s perspective. Join 2017 podcast awards nominated host, Dr. Justin Trosclair, as he gets a rarely seen look into the specialties of all types of doctors and guests, plus marketing, travel tips, struggles, goals, and relationship advice. Let’s hear A Doctor’s Perspective. JUSTIN: Okay, now, some doctors may not know that some offices, some doctors, especially in hospital settings, use transcription services. That means instead of taking your notes on paper, you voice them, and they get sent off, put on paper,